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isolved

isolved

Overview

What is isolved?

isolved is a SaaS-based, cloud-resident Human Capital Management (HCM) solution that provides Payroll, HR, Benefits Administration, Time & Attendance, Talent Management and Compliance. Employers have the ability to schedule an upcoming shift, view overtime levels, run a customized report,…

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Recent Reviews

isolved review

10 out of 10
April 17, 2024
Incentivized
We use isolved for payroll processing for a small union roofing company of about 35 employees. Kathy is the best! She is responsive, kind …
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We love isolved!

10 out of 10
March 31, 2024
We mostly use isolved for payroll, onboarding, applicant tracking, and time clock. We wanted to bring all HR functions in house and …
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Isolved Review

10 out of 10
March 22, 2024
We have implemented it for all 4 companies. We primarily use it for time tracking, payroll, benefits, and Human Resources. It is helping …
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isolved Review

10 out of 10
March 18, 2024
isolved is a one stop shop! From anything from HR to payroll; isolved's got you covered! They are quick to respond to anything that you …
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Pretty good

10 out of 10
March 15, 2024
Incentivized
We use it for everything, but we are also reselling to other companies. We utilize share and perform we use general ledger for exports we …
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isolved Review

10 out of 10
March 13, 2024
We use isolved for our weekly Payroll needs as well as for our WOTC tax program and electronic onboarding. isolved has saved us time (and …
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Outsourced Payroll

7 out of 10
January 15, 2024
We are a third-party provider of accounting and payroll services, we utilize isolved to process payrolls for multiple companies with …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Direct deposit files (152)
    8.5
    85%
  • Pay calculation (153)
    8.5
    85%
  • Update personal information (141)
    8.2
    82%
  • View and generate pay and benefit information (147)
    8.0
    80%

Reviewer Pros & Cons

View all pros & cons
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Pricing

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isolved

$4.00

Cloud
Per Employee Per Month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7.2
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

7.7
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7.2
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

8.1
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7.5
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

7.5
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.6
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

7.4
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

7.6
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

7.9
Avg 7.7
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Product Details

What is isolved?

isolved is an HCM technology leader, providing software and services to meet the needs of HR, payroll, and benefits professionals. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through its HRO partner network to more than 6 million employees and 168,000 employers across all 50 states. The isolved People Cloud platform automates the entire employee experience by design, so that organizations can engage, empower, and energize their talent while freeing their People Heroes to exceed their goals and grow their careers.

isolved Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets
  • Supported: Asset issue and transfer management
  • Supported: Asset return
  • Supported: Warranty and after-sales status maintenance contract tracking

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

isolved Videos

isolved People Cloud
isolved Culture

isolved Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web

Frequently Asked Questions

isolved is a SaaS-based, cloud-resident Human Capital Management (HCM) solution that provides Payroll, HR, Benefits Administration, Time & Attendance, Talent Management and Compliance. Employers have the ability to schedule an upcoming shift, view overtime levels, run a customized report, preview payroll in real time, write a performance report for a peer or elect benefits.

ADP Workforce Now, Paylocity, and Paycor are common alternatives for isolved.

Reviewers rate Pay calculation and Direct deposit files and View job history highest, with a score of 8.5.

The most common users of isolved are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(274)

Attribute Ratings

Reviews

(26-50 of 170)
Companies can't remove reviews or game the system. Here's why
January 02, 2024

Payroll Process

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use isolved to process payroll for over 20 different restaurant clients and not having to do bank rec for payroll checks and not having to processing payroll taxes is a plus with having so many clients. It's easy to customize to each of our clients needs for their payroll.
December 15, 2023

Why I like isolved

Score 10 out of 10
Vetted Review
Verified User
Incentivized
isolved is used to process payroll. I use isolved Hire to post positions, review applications, communicate with applicants and document the stages of the applicant. I use isolved for reporting, storing all employee records and for analytical reporting.
December 09, 2023

Overall, Great Product

Score 8 out of 10
Vetted Review
Verified User
We use iSolved for processing payroll, entering HR data, and onboarding. Previously we had 2 separate software's (1 for payroll and 1 for HR) so we had a lot of double entry. We also did not have electronic onboarding capabilities prior to moving to iSolved. The system has helped us take a step toward being more automated in our processes.
December 08, 2023

Great Payroll Software

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use isolved for payroll and HR purposes. We have recently began using the onboarding feature for our new hires and that has made it easier on us since we no longer have to enter all of their information in the system. We would like to use the timeclock feature but due to us being non-profit and having numerous different grants that employees are paid by, we have not moved that far yet. It is something we are currently looking into.
December 05, 2023

Great all-in-one product

Score 9 out of 10
Vetted Review
Verified User
We use the system for our entire employee life cycle (from hire to COBRA) and most of everything in between plus expense managment. It's a great all in one. Easy use for our employees (all levels of education). Easy reporting to send to our accounting team, benefit feeds that help with on going changes for a fast growing company.
October 05, 2023

Happy to be with isolved

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use isolved on a daily basis. It is used for our payroll and benefits. We have just implemented the isolved Time and working on getting that running for all regions. The benefits piece is also used and it is very easy to administer. We are also using the Self Service, which was a little difficult at first, but it is definitely getting easier.
September 10, 2023

Patience is Key

Score 7 out of 10
Vetted Review
Verified User
Incentivized
I use isolved daily to complete onboarding, process payroll, update employee information and collect data using the Reporting section. I find that isolved has helped keep all data in one, organized place for our company. I've also used University for quite a few things. I'm happy how easy isolved makes simple tasks.
September 07, 2023

iSolved Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use isolved for all employee related functions from timekeeping and payroll to leave accruals and employment information. If any issues arise, our team is great at helping us work through them. If I had a criticism, it would be to make it a little more customizable in some aspects.
Score 7 out of 10
Vetted Review
Verified User
Time and attendance. Great functionality. We used to use paper time cards (I know...), so this is a tremendous improvement. Now payroll take a few hours to complete. The ATS is another time saving process. We used an excel spreadsheet previously and it was too manual to keep up with. The ATS allows us to get away from paperwork since it's automated and links to the HCM side. I also like that I can file all the employee records instead of paper files. I use our HR drive as a backup to isolved instead of paper files.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Ahola to set up payroll accounts and to process payrolls. We get payroll clients and provide them with whatever services they want that iSolved has to offer. A lot of clients use onboarding, Itime, HRIS, and etc. We also utilize the iSolved university to learn more about isolved or just when we have general system questions or how to's we also encourage our clients to use the university as well.
August 31, 2023

isolved can be great

Score 6 out of 10
Vetted Review
Verified User
Incentivized
iSolved is a great payroll platform although because of its ability to do anything, training is much more intense than any other platform. Depending on your client base or needs, this may or may not be the platform for you. In my opinion, those doing basic payrolls will not need this, although anyone doing slightly more chaotic payrolls will absolutely want this platform.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I work directly with clients who are building and administrating benefit plans and open enrollments. After working with several other benefit enrollment systems I can confidently say that isolveds benefit integration is not only extremely robust but also extremely user friendly. While there is a learning curve to benefit and open enrollment builds anywhere you go, as soon as you go through their online course you will have a great understanding of the system and how it works.
Score 8 out of 10
Vetted Review
Verified User
We utilize isolved as a comprehensive HRIS system for our employees. When I started with the company, it was strictly used for payroll processing only but we have evolved the system to include onboarding, benefits administration, time and attendance, expense management, and yearly goals so that it can be a "one-stop shop" for our employees.
Lacey Davidson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use iSolved for all of our payroll needs. We started it 3 years ago. We used to do payroll in-house, but with the new insurance rule, we made the switch. They help us with anything payroll related: bonuses, child support, insurance, 401(k), quarterly and yearly federal/state reports, and W2s. They submit all government reports too, and they give our employees direct access to their account, where they can see digital pay-stubs, update info, and receive digital W2s all online. I mainly use the program, but they also offer online onboarding, so the store managers do initiate onboarding, but only have access to that.
April 04, 2023

PPS LOVES iSOLVED

Score 10 out of 10
Vetted Review
Verified User
Incentivized
iSolved is being used for payroll and human resources and is being used company wide by the department managers and/supervisors. The managers/supervisors don't use the human resources portion of the software but rather the time keeping portion.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use isolved for time off tracking and requests, payroll, onboarding and HR records. We also use it for Share and perform and would like to get to the point of using it for employee interaction and rewards.
March 06, 2023

Taxes SIMPLIFIED!!!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use isolved for Time Clock, ACA Pro, Learn Pro, Payroll/HR, Benefits, Time, and Carrier Connections. I love the Quick Hire feature, its user friendly and really fast to enter new employees to payroll and benefits. ACA makes it simple so all is required is double check the benefits and process the rest is completed by isolved and 1095's are mailed to business in less than 72 hours. Learn Pro is great for employees and admins to learn and stay current with all the features. Benefits makes it simple to enroll employees and track for ACA. Overall its a great tool to have and makes tracking effortless. However, I am ALWAYS disappointed with the customer service reps, the turnover rate is high I seem to have new group every 3-6 months and they always make mistakes that cause so many issues with our accounting department. i Also don't like the changes and updates that take place in back end, as they don't notify us the customers and reports and access are missing then days and weeks are wasted trying to gain access or a solution.
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