Ivanti IT Asset Management Suite Reviews

19 Ratings
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Score 8.4 out of 100

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Reviews (1-2 of 2)

Hyler C Cooper | TrustRadius Reviewer
April 29, 2016

LANDesk - Full featured solution for remote IT companies

Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Remote PC Inventory
  • Remote PC access (PC access)
  • Reporting
  • Offsite PC access (through LANDesk Gateway)
  • The antivirus is only OK, quite a few false positives
  • Support can be very hit or miss. Depends on who you get on the phone or assigned to your case.
  • Software License Management is a little convoluted, but overall a good system.
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Anonymous | TrustRadius Reviewer
March 15, 2018

Great ITAM suite that allows many customization options

Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Ability to have very customized workflows and processes for configuration items
  • Ability to correlate/relate assets to other assets
  • Asset tracking and tie backs to purchasing, vendors, etc.
  • Licensing can be complex and is fairly expensive. I did not research other ITAM solutions as we use the entire Ivanti suite to see how pricing compares, but it does seem expensive.
  • Be careful when you are building you CMDB module in the Ivanti Service Desk tool, we found the hard way that create custom CI processes requires an ITAM license.
  • We have submitted a few bugs and the resolution from support seems slow. I find this is common with many vendors, but was hoping for better resolution times with Ivanti.
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Ivanti IT Asset Management Suite Scorecard Summary

Feature Scorecard Summary

Software and hardware inventory tracking (2)
9.0
License management (2)
9.0
Asset lifecycle monitoring (2)
10.0
Contract management (2)
8.0
Asset relationship management (2)
10.0

About Ivanti IT Asset Management Suite

Ivanti IT Asset Management Suite (based on the former LANDesk IT Asset Management Suite) features the IT Asset offering Ivanti Asset Manager, and the Ivanti License Optimizer and Optimizer for SAP applications, which extend the Ivanti ITAM suite to provide software asset management (SAM).

Ivanti IT Asset Management Suite Technical Details

Operating Systems: Unspecified
Mobile Application:No