- Ivanti Service Manager (powered by Heat) is completely customizable and can be process driven.
- Excellent product for multiple departments …
We have a few Mac's and were …
- ITSM reports and dashboards (20)9.191%
- Organize and prioritize service tickets (20)9.090%
- Self-service tools (19)8.282%
- ITSM collaboration and documentation (19)8.282%
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- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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Ivanti offers the Ivanti Service Manager, powered by Heat. Ivanti is the company that resulted from the merger of Heat and LANDESK in January 2017.
Heat Software, formerly FrontRange offered a range of ITSM solutions and was a very well-known vendor in this space offering both SaaS and on-premise configurations, competing with BMC Remedy, IBM SmartCloud, ServiceNow, and Cherwell Service Management.