Manage your environment with Ivanti Endpoint Manager
We're using Ivanti Endpoint Manager to control our endpoints and provide them with the correct set of applications, pre defined settings …
Ivanti Endpoint ManagerFormerly LANDESK Management Suite
Overview
What is Ivanti Endpoint Manager?
Ivanti Unified Endpoint Manager (formerly LANDesk Management Suite) supports enterprises with mobile security and device management (UEM), featuring remote control and problem resolution, monitoring and alerting, inventory discovery, license management, and more.
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What is Ivanti Endpoint Manager?
Ivanti Unified Endpoint Manager (formerly LANDesk Management Suite) supports enterprises with mobile security and device management (UEM), featuring remote control and problem resolution, monitoring and alerting, inventory discovery, license management, and more.
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What is Ivanti Endpoint Manager?
Ivanti Endpoint Manager Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
Ivanti Unified Endpoint Manager (formerly LANDesk Management Suite) supports enterprises with mobile security and device management (UEM), featuring remote control and problem resolution, monitoring and alerting, inventory discovery, license management, and more.
Reviewers rate Support Rating highest, with a score of 8.4.
The most common users of Ivanti Endpoint Manager are from Enterprises (1,001+ employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
Ivanti Unified Endpoint Manager, formerly known as LANDESK Management Suite, is a versatile software utilized globally across IT business units for asset management and solving remote support issues. It offers a wide range of features such as patching, software distribution, imaging, monitoring, and inventory management. Users benefit from improved support capabilities and better response to vulnerability attacks. The software enables efficient remote deployment of software/images, troubleshooting, and quick management of thousands of computers across different locations. Additionally, it provides additional functionality for asset management, reporting, and system administration. While some users have mentioned the higher cost and learning curve involved in ticketing conventions, overall, Ivanti Unified Endpoint Manager proves effective for managing assets, distributing software, standardizing imaging, and enhancing security measures.
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Users recommend opting for the self-hosted version of Ivanti instead of the cloud version, as it provides more control and flexibility in managing IT assets and processes.
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Reviewers suggest implementing regular updates and patches to ensure smooth and secure software performance. Applying these updates has resulted in significant improvements in stability and reliability of the IT infrastructure.
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Customers recommend leveraging Ivanti's integration capabilities with other systems and tools. By integrating Ivanti with existing IT management solutions, users have streamlined workflows, improved efficiency, and gained better visibility into their IT operations.
Attribute Ratings
Reviews
(26-35 of 35)Companies can't remove reviews or game the system. Here's why
June 06, 2018
IT Foundation for Insight and Action
[It's being used to] Quickly access these actionable dashboards or manually generate reports on a smartphone, tablet, or traditional workstations. [It's also used to] Distribute software or provide an App Store for multiple device platforms in minutes using minimal infrastructure, network traffic and consistency with project rollouts. The interactive, stunning display allows you to see the most important and current information. Actions are easily made through drillable dashboards to resolve any urgent issues.
- Discovery and Inventory
- Securely access remote desktops using a standard browser and Internet connection.
- Enables you to manage mobile devices along with your other traditional computing devices.
- Improve cloud versions
Ivanti Endpoint Manager is currently used by all IT personnel for asset management and monitoring, remote capabilities, machine hardware, software, and environment inventory, software distribution, bare-bones imaging (provisioning of the operating system), and policy-supported pushing of scripted actions. Every managed node had the Ivanti agent installed, and it is used globally across all IT business units.
- Software distribution - the ability to sit and provide software when a machine calls home works phenomenally well. You may also target based on certain conditions, ranging from LDAP queries down to hardware revisions of individual components.
- Operating system provisioning - the range of choice in sequential execution is second to none. We migrated from MDT to Ivanti's providing with relative ease.
- Patching and compliance - you're able to get extremely granular, and the rollout project templates make rolling it a particular patch from QA to Production an automated breeze
- Modification - one of the best things about MDT was the ability to edit the source files to fit your particular needs
- Agent corruption - with this many moving parts, we find we are having to reinstall the agent far too often, at about 0.3% of all failures. With over 10,000 nodes at over 200 facilities, this can get cumbersome
- The DMZ - Ivanti's Cloud Services Appliance, placed in the DMZ for remote communications, is finicky at best.
March 20, 2018
Landesk: Powering Academic Production
Ivanti Endpoint Manager is currently being used by my IT department to service our customers, monitor software, and to inventory computers on our network. It is deployed in some part on every computer we place in offices or labs and managed solely by IT. Since switching to Landesk, we can now get a more accurate count of desktops, laptops, and tablets when planning for budget adjustments for technology.
- Invanti’s remote management is seamless most of the time and helps us to resolve issues without the need of the customer to provide permission during each session on or offsite.
- We have become heavily dependent on the bundled Kapersky AV. IT is easier to maintain than our previous client.
- There is less of a burden on our client machines. Scans are very easy to schedule.
- Even though we have been user/managers of the product for a number of years, we are still new to the products. Of late the imaging feature is our next target for campus use. However, we are finding the topic a bit hard to integrate with major training from the company.
- Updating the server software keys are fairly simple, but I would love it if that did not mean losing my software monitor data each time.
March 12, 2018
Effective Endpoint Management
Many of our customers manage all their users' servers, personal computers, notebooks, tablets and smartphones with LANDESK Management Suite (LDMS) every day across the whole organization.
Ivanti Endpoint Manager (formerly LDMS) integrates several IT disciplines into a single endpoint management suite that speeds up software distribution, simplifies operating system provisioning, ensures software license compliance, provides secure remote control and much more.
- Software Distribution: fast and efficient software distribution / installation, security / virus update
- Operating System Deployment.
- Patch management across mixed network environments.
- No search computers on multiple core servers.
November 15, 2017
LANDesk - simply the best
Used for software deployment, computer management and inventory.
- Software packaging is rather easy.
- Interface is user friendly and intuitive.
- Remote control features are phenomenal.
- Some functionality could be improved upon.. for instance wake on LAN doesn't always work.
November 02, 2017
LANDesk now Ivanti a beneficial tool for the HelpDesk
LANDesk Management Suite is primarily used as a provisioning, monitoring and management tool within our organization. We have standard images built and deployed to new baremetal computers with LANDesk. We also use LANDesk to update Windows computers and monitor licensing. It is used by a subset of 250 employees. The problem it addresses is a single pane of glass tool to deploy, manage and monitor computers.
- Imaging- using ImageX or another tool you can use LANDesk to scan your network and automatically deploy to bare metal computers when they first connect to the network based on PXE Boot.
- Management- you can use LANDesk to push software applications, windows updates and monitor the inventory of each PC in the system. You can trigger reports based on system changes to ensure your user population is not doing anything out of the ordinary. It also has remote control capabilities to allow your help desk to see what is happening on a user desktop.
- Monitoring- you can use the software license management portion of LANDesk to scan PC's and automatically generate compliance reports based on your thresholds for any software package detected in the environment. It scans both Add/Remove programs as well as the programs folder.
- Configuration can be tedious and takes some time. Once you become familiar with the many aspects of the system it can go faster.
- Setting up software deployment can be frustrating due to unknown system responses given. A better FAQ on return codes would be helpful.
- Setting up automated patching is a long process.
June 23, 2017
Managing through LDMS (aka Ivanti)
We use it to manage clients and distribute software, updates and keep track of our licenses. It also provides remote support functionality for remote assistance for both users within and outside of our network.This is beneficial since we have three locations and traveling salespeople.
- Patch Management - LDMS provides one location to manage all your windows patches, providing a solution for WSUS without the need for an extra hardware.
- Data Analytics - this feature provides a way to manage the lifecycle of your hardware/software from purchase with automated downloads of invoices from supported vendors to retirement.
- SLM - This helps keep track of your software usage and licenses and works well in conjunction with data analytics to provide data on how often a piece is being utilized or underutilized and can automate the harvest process of underutilized software to save on license purchases.
- It would be great if the SLM feature would work in both Chrome & IE. Currently only supported in IE due to the use of SILverlight.
We use LANDesk for inventory collection, software distribution, remote control, and patching across the entire company. It's managed by the desktop support team but various other groups including help desk and various support groups use limited pieces of the suite in their work. We also leverage the Cloud Services Appliance to deal with machines off the internal network.
- Cross platform support - Trying to use the same tool for all platforms can be a challenge but LANDesk does the best I've seen.
- Effective use of inventory data - I was sold on the product the first time I saw the device list in a demo. Tons of information presented right up front that required far too much digging in other tools.
- Great support - From the sales reps to the tech support, I've never really had a bad experience with anyone from the company. Not only are they eager to do whatever they can to make the product effective in your environment, they're always looking for ways to improve as well.
- Mac support - While it's the best I've seen with cross platform support, that doesn't mean they don't have a long way to go to catch up with the functionality of other tools that focus on one specific platform.
- Product coherence - Their core product, the management suite, is great but with every new acquisition the company makes, it seems like there's another product that gets shoehorned into the picture. Making all those disparate pieces work smoothly together is something they're still working on.
- Documentation - They come out with a lot of great features but some are so complicated I couldn't begin to understand the various facets of it all. I realize the days of published manual are long gone but even a PDF covering the major components in detail would be better than having to bump around in the dark until you have to call support for help.
- Software Licensing Management - Every major release seems to completely rewrite this tool but they keep seeming to miss the mark. Lately it's a Microsoft Silverlight program that's very slow and has way too much data to be useful.
- Web Console - The web console is all but unusable. The only way to really work on administration is to use the 32bit console which is great if you're running Windows but a fully featured web console would be much preferred.
July 15, 2016
LANDesk Review
We use LANDesk across the whole organization. We use it for software deployment, remote control, provisioning, patching and endpoint security.
- Imaging
- Endpoint security
- Remote control freezes a lot and if a user has more than 2 monitors the refresh rate is very slow
- Software doesn't deploy completely sometimes
July 12, 2016
LDMS, great node management package.
Score 7 out of 10
Vetted Review
Verified User
We use it for device access (remote control), inventory and patch management across all of our customers. Our entire organization uses it in some way. It allows us to quickly manage several thousand computers, laptops and servers across the U.S.
- Remote control is quick, efficient and easy to use.
- Inventory of devices is great. You can query this data and report on it easily and quickly.
- Security patch management is easy to manage with LDMS.
- Their support needs improvement. Their front line support isn't always the most knowledgeable.