iVend Retail

Ease of Use: Many users have found iVend Retail to be very easy to use, with a clean and uncluttered POS screen designed for touch screen operation as well as using keyboard and mouse. The software's simple interface has made it easy for businesses to train their employees on how to use the system effectively.

Functionality: Users have praised iVend Retail for its great functionality, which simplifies processes for managing sales, creating a wonderful shopping experience for customers in stores. The software provides many useful dashboards like sales dashboard, loyalty dashboard, and merchandise dashboard that help analyze sales trends and customer behavior.

Support: Several reviewers have appreciated the support provided by iVend Retail team members who are responsive in case of any issues or queries. The TRC team from Dublin provides tremendous pre and post-sales service, which is crucial in ensuring the software works as intended.

Challenging Implementation: Many users have stated that the implementation of SAP B1 integrated with iVend Retail was challenging and caused numerous issues during deployment to production. Some users had to face problems related to inventory adjustments, resulting in delayed production.

Slow Support: Several customers reported slow support from iVend Retail, and they were not very specific about what caused the problems. This resulted in additional frustration for the users as they could not resolve their issues promptly.

Product Cost: A significant number of reviewers reported that the product and licenses were somewhat costly. The increasing license price over time has become a concern for many businesses using iVend Retail.