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iWave

iWave

Overview

What is iWave?

iWave offers their nonprofit fundraising intelligence platform, for performing prospect research online with VeriGift, the company's donor and donation database.

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Recent Reviews

TrustRadius Insights

iWave is a versatile tool that addresses the needs of various nonprofit organizations. Users in performing arts nonprofits rely on iWave …
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Love this product!

10 out of 10
October 21, 2019
Incentivized
iWave is used for prospect development. It is used in my department (me) only, but I use it to support departments across the organization.
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Pricing

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What is iWave?

iWave offers their nonprofit fundraising intelligence platform, for performing prospect research online with VeriGift, the company's donor and donation database.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is iWave?

iWave Video

iWave Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

iWave offers their nonprofit fundraising intelligence platform, for performing prospect research online with VeriGift, the company's donor and donation database.

Reviewers rate Support Rating highest, with a score of 10.

The most common users of iWave are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings

(39)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

iWave is a versatile tool that addresses the needs of various nonprofit organizations. Users in performing arts nonprofits rely on iWave to assess the capacity of their current donors, ticket buyers, and personal contacts in different networking or special events settings. By easily collecting publicly available information across multiple databases, iWave proves invaluable for research purposes. The development team benefits from the 'Foundations' section of iWave, which provides critical insights into a foundation's giving history, board composition, and staff structure. This information is essential when approaching new prospective funders.

The development team also maximizes iWave to identify the best major donor contacts, prioritize their focus, and determine appropriate ask amounts during visits or calls. With monthly updates and seamless integration with their database system, they can conveniently monitor each donor's stage of development. Universities leverage iWave's capabilities by proactively wealth screening alumni, parent, and friend prospects. The prospect research team benefits significantly from the 360 Search feature in iWave as it helps them find and confirm real estate ownership, donations to other organizations, business information, and additional contact details.

The Director of Leadership Giving at the Roman Catholic Diocese relies on iWave to identify and solicit major donor prospects who possess both financial capacity and affinity for the mission. For small nonprofit organizations, iWave proves indispensable in developing profiles on donors and prospective donors. By screening their donor database, creating profiles, and prioritizing outreach and engagement efforts, these organizations can optimize their resource allocation.

Norwich University's prospect management and research team heavily depends on iWave to find useful and actionable information about prospects and donors. With access to data such as real estate holdings, philanthropic donations, and business affiliations, they can better understand potential supporters.

Moreover, iWave supports small nonprofits in building prospect pools by researching potential donors. These organizations are able to gather vital information about capacity, linkage, and interest levels before approaching potential supporters. For the Data Services and Development departments, iWave allows for comprehensive research on donor giving capacity, target audience determination for mailings, and deepening understanding of donors and their causes of interest.

Fundraising teams find iWave invaluable for gaining an in-depth look into donors, identifying new prospects, narrowing priorities, and enabling individual research by all team members. By providing better prospect research tools, iWave empowers nonprofit fundraising departments to enhance their knowledge of donors and improve constituent relationship management.

Finally, iWave serves as a comprehensive solution for prospect development across the organization. From researching prospective donors and board members to gathering background information and donation history, iWave caters to the prospect development needs of various departments within an organization. With its user-friendly interface and robust search functionality, iWave streamlines the research process and provides valuable insights that inform strategic decision-making.

By utilizing iWave, nonprofit organizations are able to make well-informed decisions about donor engagement, identify potential major donors, and prioritize outreach efforts. The ability to easily access and analyze publicly available information allows for a deeper understanding of donors' interests, capacity, and philanthropic history. This enables nonprofit professionals to tailor their approaches and make meaningful connections with individuals who are most likely to support their cause.

Additionally, iWave's regular data updates ensure that organizations have the most up-to-date information on their donors, allowing them to track each donor's stage of development and adjust their strategies accordingly. This level of insight not only enhances donor stewardship but also helps organizations identify opportunities for increased giving or potential new prospects.

Overall, iWave serves as an essential tool for nonprofit organizations across different sectors. From performing arts nonprofits to universities, small nonprofits, and even religious institutions, iWave offers valuable features that support prospect research, donor engagement, and fundraising efforts. By providing comprehensive and actionable insights about donors and prospects, iWave empowers organizations to maximize their fundraising potential and cultivate long-lasting relationships with their supporters.

Users commonly recommend the following:

  1. Take advantage of the excellent customer service and training provided by iWave. Users highly recommend reaching out to iWave's support team for any questions or concerns.

  2. Test iWave against other products and give it a trial period of one year to evaluate its superiority. Users suggest comparing iWave with alternative solutions in order to assess its value and benefits.

  3. Familiarize yourself with the various uses of iWave and make use of the help documents and FAQ section. Additionally, users recommend knowing what specific information you are looking for before using iWave to avoid feeling overwhelmed by the extensive data available.

Overall, users find iWave to be an invaluable tool for prospect research and believe it offers great value for its price. They recommend considering which professionals within an organization can benefit from using iWave, such as solicitors, grants, and sponsorship professionals. The comprehensive nature of iWave, utilizing multiple databases to pull data, makes it an ideal tool for gathering information on potential prospects and donors.

Attribute Ratings

Reviews

(1-13 of 13)
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Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • iWave is very good at finding the details of a donor and their financial picture
  • iWave is very good at breaking down this information in a digestible form
  • iWave is one of the most accurate systems we have use for donor matching when it comes to searching donors form our database
  • iWave gives you A LOT of information. And I mean a lot. Some of it seems mundane while other info points are important. I wish it could be narrowed down by how much data you want to see on somebody
  • Because of the amount of information, it's so easy to get lost in the weeds of your large donors. It has a very WIDE focus for gathering info
  • The website could definitely have a better layout. Sometimes finding the data or tab you need can be tricky
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • The 360search allows you to do a comprehensive search across the multiple data sources at the same time.
  • You can stay organized during your research with the user-friendly and customizable Profiles and Labels.
  • The PROscreen ranking system allows you to get a quick snapshot of the alignment of a particular donor with your mission in an easy to read format that can be exported for another colleague with little extra explanation needed.
  • Not all the data sources have smart searches, so you would still need to search for Steve Smith and Stephen Smith separately.
  • iWave can only return the data that is out there from its data sources which sometimes can be inaccurate. This is no fault of iWave but is still a con with using the software.
  • iWave is expensive and can be hard to justify the cost unless you have a full-time prospect researcher or another position who is consistently using the program.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Real-time business information on individuals and direct links to the organizations they are involved with.
  • Extensive listings of real estate holdings and values with direct links to Zillow property records.
  • Breakdowns and charts that are easy to read on where donors focus their philanthropy.
  • Links to social media would be amazing.
October 21, 2019

Love this product!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • iWave's 360 Search is super helpful and a huge time-saver.
  • Their giving history search is as good or better than other competitors.
  • Their customer service is second to none.
  • I wish there were better filter features across searches.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It allows me to identify prospects based on where else they give and at what level.
  • It provides me with contact information.
  • It often tells me net worth and real estate values.
  • Truthfully, it was a user that needed improvement! Once I finally took the time to do the tutorials and really understand what a tool it is, I used it to much greater advantage.
Dave Archuletta | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Easily compare results across multiple databases, utilizing the "360 search" capability. This is the most common type of search for us, as it provides a snapshot of everything from real estate values, stock sales, political giving, charitable giving, and board roles of each individual.
  • Foundation search allows us to research all information about a charitable foundation, including 990s, board lists, staff lists (including contact information), and giving history, all sorted by region and field. Having access to this information on the same platform as our individual giving research makes for a much more efficient workflow, and also enables us to see the connections between individual prospects and the foundations or boars they may serve on.
  • Bulk data processing turnaround is very quick, often a short list will be processed within an hour and even long lists of 4k or more are processed within 36 hours. The results are sortable and filterable, allowing us to efficiently handle larger amounts of data that come with big lists
  • Customer support is prompt, friendly, and always helpful when needed. We never feel like we have to wait very long for a response, and customer support is always available by phone.
  • It's honestly tough to say what needs to be improved on a platform that I am a big fan of. The only time I am ever frustrated has more to do with the fact that some individuals are very adept at masking their charitable activities from public databases, and given that iWave can only show you what is publicly documented information I wouldn't consider that a liability of the product... rather it's a challenge of the field.
  • Some areas of improvement could include more online filtering and searching of Foundation grant histories. My current workaround is to download the entire grant history as a CSV (another good feature of iWave), and use Excel to sort and filter my results.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • iWave is very user friendly. It did not take long at all to figure out the most efficient way to use their website. There are many Training Webinars and a support center. Customer Support is very helpful.
  • The credits you purchase are only used if you use a batch screening. Individual screening is unlimited.
  • We have found that the information discovered in iWave about our donors is up-to-date and accurate.
  • The Foundations/Charities search function is particularly helpful. You are able to see the financials, 990s, grants awarded, and the people connected to the organizations all in one place without having to search the internet.
  • I wish the PDF Profile Report was able to be customized. Sometimes when you PDF the report, the page breaks are not clean.
  • When performing a 360Search, sometimes if the property is owned by a Trust, it won't show up in the properties section of 360search. I work around this by searching for the property on the Real Estate tab first to add it to my Profile. The donor will usually have all properties owned sent to one main property.
  • I wish it had a automatic tie in to Raiser's Edge but I understand that Blackbaud has their own product ResearchPoint so I don't forsee that happening any time in the near future.
Amber Countis | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to use search capability with a quick peek at the results.
  • A wide variety of information that is critical to helping us understand our donors and prospects.
  • The product is constantly changing and adding additional databases that provide useful information.
  • Continue to identify additional resources that could be included in the product without major subscription increases.
Shannon Richardson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Very often we are able to find real estate and gifts to other organizations in iWave that we cannot find in other research products, or we find more recent information. This is a huge bonus when we are looking for time-sensitive information for our major gift officers.
  • Having worked with iWave for a decade, I have seen the company continue to evolve and get better at what they do. They are constantly striving to be competitive with and even better than their peers. This proves to me they are not satisfied with maintaining the status quo like some of the other larger vendors who monopolize the market and whose data has become "flat."
  • The biggest piece of missing functionality has been data integration with Raiser's Edge, but iWave is working feverishly with Importacular to make that an option for users as well. I expect that process to be more user-friendly in the next year or so.
  • I love that iWave is always adding new data sources to their 360 Search with Database USA being the newest piece. I hope the "COMING SOON" section of that data source will be populated soon.
Armen Boyajian, CFRE | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Generally accurate in bringing together financial information such as property owned, nonprofit or foundation board membership
  • Generally accurate in predicting donor or prospect's affinity for our work (thus propensity to give)
  • Very accurate with things like political giving -- an important predictor for giving
  • iWave could improve in the area of connecting business affiliations and giving.
  • Given some of the new features -- e.g. batch screening -- it has taken me some time to get used how to export to the different screens. However, I've found their customer service to be excellent and they've helped me through some of the new features.
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