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iWave

iWave

Overview

What is iWave?

iWave offers their nonprofit fundraising intelligence platform, for performing prospect research online with VeriGift, the company's donor and donation database.

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Recent Reviews

TrustRadius Insights

iWave is a versatile tool that addresses the needs of various nonprofit organizations. Users in performing arts nonprofits rely on iWave …
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Love this product!

10 out of 10
October 21, 2019
Incentivized
iWave is used for prospect development. It is used in my department (me) only, but I use it to support departments across the organization.
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Pricing

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What is iWave?

iWave offers their nonprofit fundraising intelligence platform, for performing prospect research online with VeriGift, the company's donor and donation database.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is iWave?

iWave Video

iWave Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

iWave offers their nonprofit fundraising intelligence platform, for performing prospect research online with VeriGift, the company's donor and donation database.

Reviewers rate Support Rating highest, with a score of 10.

The most common users of iWave are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(39)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

iWave is a versatile tool that addresses the needs of various nonprofit organizations. Users in performing arts nonprofits rely on iWave to assess the capacity of their current donors, ticket buyers, and personal contacts in different networking or special events settings. By easily collecting publicly available information across multiple databases, iWave proves invaluable for research purposes. The development team benefits from the 'Foundations' section of iWave, which provides critical insights into a foundation's giving history, board composition, and staff structure. This information is essential when approaching new prospective funders.

The development team also maximizes iWave to identify the best major donor contacts, prioritize their focus, and determine appropriate ask amounts during visits or calls. With monthly updates and seamless integration with their database system, they can conveniently monitor each donor's stage of development. Universities leverage iWave's capabilities by proactively wealth screening alumni, parent, and friend prospects. The prospect research team benefits significantly from the 360 Search feature in iWave as it helps them find and confirm real estate ownership, donations to other organizations, business information, and additional contact details.

The Director of Leadership Giving at the Roman Catholic Diocese relies on iWave to identify and solicit major donor prospects who possess both financial capacity and affinity for the mission. For small nonprofit organizations, iWave proves indispensable in developing profiles on donors and prospective donors. By screening their donor database, creating profiles, and prioritizing outreach and engagement efforts, these organizations can optimize their resource allocation.

Norwich University's prospect management and research team heavily depends on iWave to find useful and actionable information about prospects and donors. With access to data such as real estate holdings, philanthropic donations, and business affiliations, they can better understand potential supporters.

Moreover, iWave supports small nonprofits in building prospect pools by researching potential donors. These organizations are able to gather vital information about capacity, linkage, and interest levels before approaching potential supporters. For the Data Services and Development departments, iWave allows for comprehensive research on donor giving capacity, target audience determination for mailings, and deepening understanding of donors and their causes of interest.

Fundraising teams find iWave invaluable for gaining an in-depth look into donors, identifying new prospects, narrowing priorities, and enabling individual research by all team members. By providing better prospect research tools, iWave empowers nonprofit fundraising departments to enhance their knowledge of donors and improve constituent relationship management.

Finally, iWave serves as a comprehensive solution for prospect development across the organization. From researching prospective donors and board members to gathering background information and donation history, iWave caters to the prospect development needs of various departments within an organization. With its user-friendly interface and robust search functionality, iWave streamlines the research process and provides valuable insights that inform strategic decision-making.

By utilizing iWave, nonprofit organizations are able to make well-informed decisions about donor engagement, identify potential major donors, and prioritize outreach efforts. The ability to easily access and analyze publicly available information allows for a deeper understanding of donors' interests, capacity, and philanthropic history. This enables nonprofit professionals to tailor their approaches and make meaningful connections with individuals who are most likely to support their cause.

Additionally, iWave's regular data updates ensure that organizations have the most up-to-date information on their donors, allowing them to track each donor's stage of development and adjust their strategies accordingly. This level of insight not only enhances donor stewardship but also helps organizations identify opportunities for increased giving or potential new prospects.

Overall, iWave serves as an essential tool for nonprofit organizations across different sectors. From performing arts nonprofits to universities, small nonprofits, and even religious institutions, iWave offers valuable features that support prospect research, donor engagement, and fundraising efforts. By providing comprehensive and actionable insights about donors and prospects, iWave empowers organizations to maximize their fundraising potential and cultivate long-lasting relationships with their supporters.

Users commonly recommend the following:

  1. Take advantage of the excellent customer service and training provided by iWave. Users highly recommend reaching out to iWave's support team for any questions or concerns.

  2. Test iWave against other products and give it a trial period of one year to evaluate its superiority. Users suggest comparing iWave with alternative solutions in order to assess its value and benefits.

  3. Familiarize yourself with the various uses of iWave and make use of the help documents and FAQ section. Additionally, users recommend knowing what specific information you are looking for before using iWave to avoid feeling overwhelmed by the extensive data available.

Overall, users find iWave to be an invaluable tool for prospect research and believe it offers great value for its price. They recommend considering which professionals within an organization can benefit from using iWave, such as solicitors, grants, and sponsorship professionals. The comprehensive nature of iWave, utilizing multiple databases to pull data, makes it an ideal tool for gathering information on potential prospects and donors.

Attribute Ratings

Reviews

(1-4 of 4)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
iWave is used by the fundraising department in a non-profit organization. It helps to research donors and look up constituent information. It provides better prospect research tools for the team.
  • Sleek Interface
  • Easy to Use
  • Confirmed Records
  • Improved Integration to Fundraising Software
iWave may be the best prospect research tool our department has used since I have been here. It is easy to use, provides excellent information, and enables the prospect researcher to provide complete research profiles.
  • Improved Prospect Research
  • Prioritize Prospects
iWave is the best prospect research platform we have used. The customer service is far beyond Blackbaud/Target Analytics. The information is cleaner, easier to find, and reports are great.
iWave has great customer support!
October 21, 2019

Love this product!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
iWave is used for prospect development. It is used in my department (me) only, but I use it to support departments across the organization.
  • iWave's 360 Search is super helpful and a huge time-saver.
  • Their giving history search is as good or better than other competitors.
  • Their customer service is second to none.
  • I wish there were better filter features across searches.
iWave is my go-to for so many aspects of prospect development. It helps me do my job to the best of my abilities.
  • It has been very positive when looking for new prospects.
  • I was able to create invitation lists for an event we were having in another state using iWave.
  • The time saved by having an aggregated search is ROI enough.
iWave easily stacks up against them. While they may offer similar products, the pricepoint of iWave is great for a small budget.
Whenever I email my rep or submit a problem, I always hear back in less than a few hours, tops, with a solution to my problem.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are a small nonprofit. 15 months ago when I started, we had no database of prospects or donors. I used iWave to build my prospect pool of over 2500 qualified leads.
  • It allows me to identify prospects based on where else they give and at what level.
  • It provides me with contact information.
  • It often tells me net worth and real estate values.
  • Truthfully, it was a user that needed improvement! Once I finally took the time to do the tutorials and really understand what a tool it is, I used it to much greater advantage.
I have recommended iWave to many colleagues and will continue to do so. I’ve taken it with me to every nonprofit I’ve worked at for the last 10 years. It’s an incredibly powerful tool that cuts hours out of traditional prospect research. It’s efficient and continues to be improved all the time. I could not do my job without it.
  • I’ve closed major gifts from donors I originally found because of iWave.
It’s been too many years to remember but iWave now represents in one search several sites I used to have to search individually.
Excellent customer service. They are responsive and friendly and they stick with you till the problem is solved.
Dave Archuletta | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use iWave in the Development department of our performing arts nonprofit organization. For the past two years we have subscribed to the 2-user license (5,000 credits) package. The tool has been invaluable for us as we assess the capacity of our current donors, ticket buyers, and personal contacts we meet in various networking or special events settings. iWave allows us to easily collect publicly available information across multiple databases. We also use the platform for Institutional Development, as the "Foundations" section of the tool allows us to research a foundation's giving history, board composition, and staff structure. This can be invaluable information when approaching a new prospective funder.
  • Easily compare results across multiple databases, utilizing the "360 search" capability. This is the most common type of search for us, as it provides a snapshot of everything from real estate values, stock sales, political giving, charitable giving, and board roles of each individual.
  • Foundation search allows us to research all information about a charitable foundation, including 990s, board lists, staff lists (including contact information), and giving history, all sorted by region and field. Having access to this information on the same platform as our individual giving research makes for a much more efficient workflow, and also enables us to see the connections between individual prospects and the foundations or boars they may serve on.
  • Bulk data processing turnaround is very quick, often a short list will be processed within an hour and even long lists of 4k or more are processed within 36 hours. The results are sortable and filterable, allowing us to efficiently handle larger amounts of data that come with big lists
  • Customer support is prompt, friendly, and always helpful when needed. We never feel like we have to wait very long for a response, and customer support is always available by phone.
  • It's honestly tough to say what needs to be improved on a platform that I am a big fan of. The only time I am ever frustrated has more to do with the fact that some individuals are very adept at masking their charitable activities from public databases, and given that iWave can only show you what is publicly documented information I wouldn't consider that a liability of the product... rather it's a challenge of the field.
  • Some areas of improvement could include more online filtering and searching of Foundation grant histories. My current workaround is to download the entire grant history as a CSV (another good feature of iWave), and use Excel to sort and filter my results.
For my organization iWave is well suited to understand more about the giving capacity and history of our ticket buyers. As a performing arts nonprofit with a theater space and a large volume of ticket sales, iWave helps us identify donor prospects from the many people who purchase tickets and attend our shows. The Foundation search tool is especially useful for researching new sources of grant revenue.
  • Every year following our annual gala we run a list of all event attendees to learn more about their interests and giving history. This has led us to new board and/or major donor candidates.
  • iWave helps us understand details and less-known interests of our current donors, which helps us with donor stewardship. In today's digital age, these personal details help craft relevant stewardship and communications plans with our existing supporters. With so many competing charities, these small differences can account for a supporter to choose your organization over others who aren't making that personal connecting to the donor.
Prior to selecting iWave, we used demo versions of WealthEngine and DonorSearch. While these products seem good as well, we ultimately decided to go with iWave for three reasons:
  • 360 search across all platforms was the most intuitive for our users
  • Foundation search in the same GUI was great for workflow and made it unnecessary to purchase additional foundation research tools
  • Incredibly friendly and helpful customer service and no pushy sales people
No
  • Price
  • Product Usability
  • Positive Sales Experience with the Vendor
The most important factor in my decision to purchase iWave for my organization was usability: The no-frills graphic user interface is intuitive to use and gets me immediate at-a-glance results across several public databases. The inclusion of the Foundation search tab on the same interface sealed the deal for me. I will add that the sales team at iWave was always incredibly friendly and diligent without being aggressive or bothersome, and the price level for what we get out of the product makes us happy customers.
I can't imaging changing anything about the evaluation and selection process, as we are still very happy customers. As I mentioned before, the hidden gem in iWave for me is the Foundation search capability, which I use as much as the individual "360 search" engine. Responsive, friendly, and helpful customer service is also a bonus.
iWave customer support is more responsive than most software platforms I currently use. My requests are always handled promptly, and support is incredibly responsive, friendly, and patient. Plus, I can always get someone on the phone immediately if I need a problem resolved right then and there. In addition to the live and personal support, the iWave knowledge base is frequently update with new content, including video webinars that help you become a more powerful user of the software.
No
When I hire new staff members I can ask iWave to schedule live training. Even though this wasn't advertised as a product feature at the time, and may not even be in the contract, I have always found iWave customer support to be responsive and caring about our success as users.
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