Overview
What is U-Assist?
U-Assist, from Uniphore, is a call recording and conversational intelligence tool. It aims to help contact center agents automate after call work (ACW) by providing call summaries and disposition notes. The vendor claims that U-Assist can help agents achieve benefits…
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Get StartedPricing
What is U-Assist?
U-Assist, from Uniphore, is a call recording and conversational intelligence tool. It aims to help contact center agents automate after call work (ACW) by providing call summaries and disposition notes. The vendor claims that U-Assist can help agents achieve benefits like reduced average call…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Competitors
- Tech Details
What is U-Assist?
U-Assist Features
- Supported: Automated Call summary
- Supported: Real time Supervisor Alerts
- Supported: Automated Call Categorization & Disposition
U-Assist Video
U-Assist Competitors
U-Assist Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows |
| Mobile Application | No |
