TrustRadius
Jama, from the company of the same name in Portland, Oregon, is an application lifecycle management platform.https://media.trustradius.com/product-logos/4h/SF/FHT3NGI7452O.PNGJama to the rescue!We use the tool to house all of our client requirements documentation.,The table of contents in the tool makes it very easy to navigate and find the information the user is looking for quickly. The traceability within the tool is top notch. Version control and change compare of the documentation is very easy to use.,We have to start a review for the client to see the content. I think this is cumbersome and that the client should be able to see approved content at anytime. Converting the content into Microsoft Word should be easier for the client to do. Currently, they are not able to do this.,10,The impact has been positive as it allows us to track our client requirements and manage approvals in one place. This will protect us from E&O in the future due to lack of documentation.,We expect to have a single location for requirements storage and the ability to effectively document and manage change to the information housed in this tool. The outcome was achieved.,Highly effective as it meets all of our expectations.Jama for product requirementsJama has been chosen by our product marketing group to fill their need for a tool where they can describe the product requirements(from the Executive Summary down to detailed product specifications), have a common place for related files, collaborative edits on documents and for supporting the review process. The planning features like the project notion and scheduling the releases are used as well.,Product requirements: a nice and easy way of writing requirements, keeping them classified and organized Requirements review: the information to review is displayed intuitively in the User Interface and adding your review comments is enabled for every line item in an individual paragraph Administration: for a cloud application the administrative features are extensive with an acceptable level of details,User roles and permissions: I would like to use the company's Active Directory groups when granting permissions for projects. We have it integrated with Okta, however, I can only add people to Jama one by one. Out of the box reporting - you can never have enough reporting or custom reporting capabilities. However. Jama has just several and only on demand. Automatic scheduling of reports is not there. For more complex requirements you may find it a little difficult to use Jama. Price may be an issue for many. It is a cost per user and it is more expensive that other cloud tools we use, with a bigger ROI than Jama.,7,For our marketing team, it made a difference having it all in one place, improving the team's collaboration on requirements reviews. We are not sure yet if the cost for this software is worth paying for since we are not using it at its full capabilities; we will reevaluate at renewal. We were thinking of adopting this tool also for software requirements and test plans, but we realized that it is not suitable for an Agile development methodology.,Atlassian ConfluenceJama - Communication and Data Views Positive ReviewJama connect is being used for new projects in our organization and in particular, larger more complicated projects. Business issues to resolve:- requirement traceability- cross timezone communication- stakeholder input and acknowledgement- process improvement and requirement ownership,Requirement traceability and relationship flow. There are many different ways to show your coverage, flow of requirements, and where they are in a larger perspective of the project. Review communication through the review engine is particularly well done. Ease of using the system - the ergonomics is excellent. My users have an easy time getting used to working with otherwise complicated structures and organization. The ability to pull information from different angles is excellent. The filters are very useful and other products don't compete here like Visure, Doors, etc...,The initial dashboard is very limited in functionality and views. The bar charts and pie charts are useful but quite cumbersome given you have to specify your filters beforehand. This is very important in my opinion as this is the top level summary that 90% of your management will only look at. Coverage explorer - only 150 items at one time. This should be expand to all... Verification and Validation need improvement on being able to package and coordinate test runs, cycles, and platform variations of these items. This is a bit cumbersome and difficult for beginner users to get used to. It is very annoying and counterproductive that the users have to directly click "logout" to open up licenses. Admins can't boot people out of the system actively to fix if someone has to go home. You have to wait for 2hrs + for their license to expire. Create/Edit licenses not defaulting to collaborator licenses is also very annoying for admins especially during very large concept stage input/reading efforts into Jama.,9,Positive - ROI - This is a hard estimate, but let's say we save at least 70% of email back and forth over 3 timezones using Jama in a project. Negative Impact on ROI - too early to tell really since we are running Jama for a year only.,We expected to achieve and I believe have achieved:- Improved organization and content quality of requirements- Better requirement communication across organizations/departments that have difficult times to communicate.- Connect customer requirements/use cases to the technical derivation or decomposition- Provide a better home for verification and validation test cases with traceability to the sources- In general, a large improvement of a visual and detailed overview of traceability of requirements from regulatory requirements all the way down to risk items.,I have been an admin with Top Team Analyst as well as have played/practiced a bit with Visure and Doors. Jama is considerably better than Visure and Doors on the collaboration, reviews and traceability than Visure and Doors. Top Team analyst is a closer competitor that has better strengths in layout and form than Jama when writing detailed solutions and work packages, but Jama is better in collaboration and reviews for sure.,,JIRA SoftwareJAMA ChampionJAMA Administrations - I am Working as a JAMA Consultant and recommend JAMA for various Project Management, Traceability and Test Management tools across Organizations. I provide a complete demo on JAMA usage comparing with other tools and recommend JAMA.,Managing around 150 + Projects on the LifeScience Industry - Teams are very much involved completely on the JAMA Testing / Traceability and the reports - We recently implemented Velocity reports on our Regulated Instances and Customers are very happy on the Output. We have Integrated with Major Project Management application JIRA - Using the Tasktop Integration Hub and the sync works well. We also Integaretd with HP ALM with JAMA using the JIH and the complete Bsuiness Processes / BPAC, Configurational Items are used by Many Projects. Discovery of Customer current and desired future state Product Delivery approach and processes.,Great Question -JAMA Itself is a great tool but coming to the Testing Plan and Test Cycles it needs further improvements on the complete Testing cycle Managements Customers from different environment always compare the tools with other Products - Compare to HP ALM the testing functionality needs to be much enhanced in JAMA,10,Good,Jama Software's tools let users track relationships between requirements, use cases, test cases, defects and other related items to maintain compliance. With a centralized dashboard the software's test management features compile and categorize test cases and plans, logging connection defects in real time so that users can monitor multiple stages and results simultaneously. Jama's Integration Hub, which is powered by Tasktop, connects with other tools and platforms like JIRA.Enterprise Reuse retains up to 85% of requirements and automatically updated reports, visible to teams across an organization; alternatively, teams can choose to branch from the catalog as needed. Coverage Explorer visually represents product coverage for instance, Coverage Explorer compiles test results to communicate pass/fail percentages and ratios, highlighting gaps in test coverage and flagging potentially impacted test cases,Mentioned already,JIRA Software, Jira Service Desk and Confluent Cloud,JIRA Software, Jira Service Desk, Jama AnalyzeJama Simplifies My ProjectsWe use Jama to manage requirements for all company projects, small or large. It's managed out of our project management office, but all project members have access to it. However, it's really maintained by business analysts and project managers.,Jama is easy to use. Didn't require any training. All plug and play. Easy to enter and maintain requirements. Search ability is great - easy to find requirements and provide traceability. I love the email notifications - I get notified once a requirement is updated, or when I'm mentioned by name. Makes it easy to create a task list of my "to do's" for my projects.,Get the enterprise license - this will allow multiple users to access Jama congruently. If not, it's not a true requirements collaboration tool. Great for a Microsoft environment, but if you're not using Office tools such as Word or Excel, that could be problematic for reporting. Also requires some reformatting once downloaded into Excel.,8,Jama has made requirements management and collaboration much easier. Way better than SharePoint, which is what we previously used. Allows us to collaborate without additional emails and meetings. I get notifications when I'm mentioned specifically, or when requirements are added/updated. Very convenient.,JIRA Software and CollabNet TeamForge,HubSpot, Justinmind, Skype for Business (formerly Lync)Jama Connects idea to realityWe use Jama Connect for managing requirements for our most critical products. It allows us to create, review and approve requirements with full versioning and traceability through to delivery all in one place. It is used across several departments in the company, which provides effective collaboration when requirements change frequently.,Requirements management. Requirements workflow. Integration with other tools such as Atlassian JIRA and HP ALM.,The product is very flexible but this can mean significant configuration is required to be productive. Product roadmapping features are limited.,9,Jama has helped us deliver mission-critical projects on time and on budget while keeping track of scope with our stakeholders. Saving of 2 weeks of documentation submission because the requirements can be auto-generated in Jama.,Jama helps us achieve greater agility and reduces time to market. Our teams enjoy collaborating on the tool and it is becoming a one-stop shop for understanding our product's feature state at any given time.,It is the best tool we have seen to manage requirements, streamline collaboration, and review while providing traceability across our development lifecycle. The flow of requirements from idea through to Delivery is seamlessly integrated with all our other tools, reducing manual error and maintenance of requirements.,JIRA Software, Aha! and Roadmunk,JIRA Software, Micro Focus ALMJama ReviewJama is the primary requirement tool used by the BSA team. We're moving over from Agile Central and are in the process of implementing it for all projects. QAs and other departments have just started to use the tool.,Coverage Explorer gives a great view on the complete flow from requirements to tests and defects. Linking between requirements and test assets and defects are intuitive. Release management is pretty good.,We are trying to integrate Jama with SoapUI and haven't found an easy way of handling it. While integrating with Agile central, "one to many" and "many to one" mapping worked. But unable to map "many to many" folders/assets. Support resources available are less.,6,Positive - worked well for waterfall projects. Negative - Still trying to see how it fits for Agile projects.,CA Agile Central (formerly Rally), JIRA Software and HP Application Lifecycle Management,CA Agile Central (formerly Rally), HP Application Lifecycle Management, JIRA SoftwareJama Review for the Curious MindJama started being used as a part of a larger department of 25 people which also served as the "test bed" and "pilot" for cross-company as well as enterprise-wide use (we currently are a company of about 800 that is a part of a bigger corporation consisting of thousands of staff). The business problem it addresses is that it provides far better ability to enter, track, manage and report on software requirements than our previous application. It also solves the age old problem of costly maintenance and customization of tools such as this.,Jama has the keen ability to provide hierarchy for requirements in a collapsible tree style management view allowing for far better reach of information then many of the other system we have used. Jama has the ability to create filters, tags and custom searches in order to better disseminate large scale requirements in order to be able to get from building to testing in less time. Jama possesses the ability to create and link between test assets and have a very intelligible view of managing the bridge between both worlds. It also allows for creation and management of test runs for different iterations of the test cycle; whether it is a dry run, full regression or partial corner case execution. Jama has great ability to create custom output from Excel files to Word which can filter and mine the data from requirements to test assets and present them in different print view for consumption of different audiences and stakeholders in different parts of the teams.,Jama can have better overall SDLC management components especially bridging between different ALM tools. Jama is not an ALM tool but can have some better customization of defect reporting mechanisms as well as test run approach. Jama's ability to break out steps into sub-children in a test plan hierarchy can use a bit of improvement to make it more modular.,9,Jama has brought some new life to our requirements management and how we see the inter-connectivity of functional requirements with System Requirement Specifications which are more UI centric. Jama has brought much better dashboards and reporting for everything it supports from printing test plans, requirements and specifications as well as test runs. Jama has had some challenge in usability as far as training and discovering features we did not know about. There seems to be a different way to do one thing and that is sometimes hard to hone in on how the best approach is. It is more open ended then many other tools like this. Training we have had but it seems that needs to be a repeated period requirement.,IBM Rational DOORS, JIRA Software, HP Quality Center and HP Application Lifecycle Management,IBM Rational DOORS, IBM Rational ClearCase, IBM Rational RequisitePro, HP Application Lifecycle Management, HP UFT, HP Performance Center, HP LoadRunner, Team Foundation Server, Microsoft Visual Studio Team SystemGot a very complex product? Adopt Jama, it's best for your requirements management!We are basically integration solution provider and have an active partnership with Jama. We help their customers integrate Jama with other systems such as JIRA, Salesforce, Git, Jenkins, TFS, PTC Integrity etc. So, Jama's enterprise-level customers can now synchronize data across systems using the OpsHub Integration Manager, our flagship solution. A possible use case can be integrating Requirements in Jama to Epics in JIRA. So, a product manager creates a requirement in Jama, the JIRA users get an epic created automatically. Any changes made in either of requirement or epic gets synchronized bi-directionally to both the systems. This maintains traceability and data consistency.,Flexibility to create a custom requirement management ecosystem. I love the fact that a Jama user can choose from a large variety of existing entities, but at the same time, also create new components and sort and manage them effectively. One can link different entities, bundle them and segregate them. Traceability Jama focuses a lot on maintaining traceability. And anyone who uses Jama will notice this. For even a delta change in the requirement or entity, it locks in the time stamp and the user. This proves to be a very useful feature in industries where data traceability is critical. Jama is thus best suited for requirement management in industries like aerospace, defense, and healthcare. One can always go back and get the whole audit trail. The Trace View and Reading View In a complex scenario, where one has to manage hundreds of requirements, Jama provides the best way to analyze them. The new features like Trace View and Reading View (which were absent in earlier versions) make requirements management more intuitive. Users can create a custom filter and view as well, this is great.,I think these guys should really work on the User Interface. The UI is intuitive but can be more user-friendly. For an example, color coding the entities according to Priority, Status would be awesome. JIRA does a great job in doing this. Something similar can be done in Jama. Though Jama claims to be a Product Development Tool, it is actually very good at just managing requirements. All the other important aspects have been ignored in Jama (like test suite, bug/defect tracking). This is a reason that other tools like JIRA, Git, HP QC have to be deployed complimentary to Jama. The integration of these tools becomes very important and there are only a few reliable integration solutions available in the market.,9,All the innovation-centric companies are adopting Jama. They have big customers like SpaceX, NASA, Fairchild Semiconductor to name a few. They also have very small companies and startups as their customers. One can conclude that the ROI is surely positive and significant.,PTC Integrity, IBM Rational DOORS and IBM Rational DOORS Next Generation,JIRA Software, Team Foundation Server, Microsoft Visual Studio Team SystemWaterfall Requirements management at its best.Jama was used at my former employer as an internal service offering to all company project teams. It was offered free of charge to any client we were supporting as a requirements management tool and also addressed requirements traceability, defect tracking, test case management, and a data object dictionary in some cases.,Requirements generation and workflow. It's fairly simple to set up a requirements template and create a workflow for progression. Hierarchical categorization. While it may not seem like a big deal but the ease of which you can create parent child relationships makes it easy to group similar requirements (user stories) under related epics or folders. This is very helpful when trying to visualize at a glance what releases contained which features and not something some Agile tools are very good at..ahem...Jira.,Requirements traceability. While it does offer some pretty good traceability options it could benefit from more dynamic updates. (e.g. If all my downstream requirements are "met," how about auto updating a status field in the upstream requirement so I can tell the larger item (epic) is complete? Jama-Jira connector was spotty at times. We used this to connect high level requirements down to the agile teams that were working on them, synchronization seemed to be working about 85% of the time. Project administrators don't have enough permissions. For example you need to be a Jama administrator [or] a project admin to create workflow for your particular project. You also cannot customize object types (e.g. a requirement). I don't know any two projects that use all the same fields.,6,Faster, more accurate reporting. Prior to one of the projects I worked on, requirements traceability reporting was a manual asynchronous affair. That is to say whenever there was an update we had to make sure all of our spreadsheets were up to date. Jama did wonders for our requirements integrity from that sense, and made it much easier to generate various reports depending on what was being asked.,JIRA Software,JIRA Software, LeanKit, Jive Team Collaboration
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Jama Connect
86 Ratings
Score 8.0 out of 101
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Jama Connect Reviews

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Jama Connect
86 Ratings
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Score 8.0 out of 101

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Score 10 out of 10
Vetted Review
Verified User
Review Source
We use the tool to house all of our client requirements documentation.
  • The table of contents in the tool makes it very easy to navigate and find the information the user is looking for quickly.
  • The traceability within the tool is top notch.
  • Version control and change compare of the documentation is very easy to use.
  • We have to start a review for the client to see the content. I think this is cumbersome and that the client should be able to see approved content at anytime.
  • Converting the content into Microsoft Word should be easier for the client to do. Currently, they are not able to do this.
This tool has been easy to use and is functioning as a great repository for our client requirements documentation.
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Cristian Bodnarasec profile photo
Score 7 out of 10
Vetted Review
Verified User
Review Source
Jama has been chosen by our product marketing group to fill their need for a tool where they can describe the product requirements(from the Executive Summary down to detailed product specifications), have a common place for related files, collaborative edits on documents and for supporting the review process. The planning features like the project notion and scheduling the releases are used as well.
  • Product requirements: a nice and easy way of writing requirements, keeping them classified and organized
  • Requirements review: the information to review is displayed intuitively in the User Interface and adding your review comments is enabled for every line item in an individual paragraph
  • Administration: for a cloud application the administrative features are extensive with an acceptable level of details
  • User roles and permissions: I would like to use the company's Active Directory groups when granting permissions for projects. We have it integrated with Okta, however, I can only add people to Jama one by one.
  • Out of the box reporting - you can never have enough reporting or custom reporting capabilities. However. Jama has just several and only on demand. Automatic scheduling of reports is not there.
  • For more complex requirements you may find it a little difficult to use Jama.
  • Price may be an issue for many. It is a cost per user and it is more expensive that other cloud tools we use, with a bigger ROI than Jama.
For simple requirements that need to go in one place and through a review process with a team, Jama is a good option. It has a nice, readable way of presenting the content, making it easier for people to review and provide feedback. It also offers support for adding test cases along with test plans, so my opinion that this tool is fit for non-technical people that need to manage a non-software development project with the goal of achieving good results(like a marketing team describing product marketing requirements).
Read Cristian Bodnarasec's full review
Stephen Czerniej P.Eng, PMP® profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
Jama connect is being used for new projects in our organization and in particular, larger more complicated projects.

Business issues to resolve:
- requirement traceability
- cross timezone communication
- stakeholder input and acknowledgement
- process improvement and requirement ownership
  • Requirement traceability and relationship flow. There are many different ways to show your coverage, flow of requirements, and where they are in a larger perspective of the project.
  • Review communication through the review engine is particularly well done.
  • Ease of using the system - the ergonomics is excellent. My users have an easy time getting used to working with otherwise complicated structures and organization.
  • The ability to pull information from different angles is excellent. The filters are very useful and other products don't compete here like Visure, Doors, etc...
  • The initial dashboard is very limited in functionality and views. The bar charts and pie charts are useful but quite cumbersome given you have to specify your filters beforehand. This is very important in my opinion as this is the top level summary that 90% of your management will only look at.
  • Coverage explorer - only 150 items at one time. This should be expand to all...
  • Verification and Validation need improvement on being able to package and coordinate test runs, cycles, and platform variations of these items. This is a bit cumbersome and difficult for beginner users to get used to.
  • It is very annoying and counterproductive that the users have to directly click "logout" to open up licenses. Admins can't boot people out of the system actively to fix if someone has to go home. You have to wait for 2hrs + for their license to expire.
  • Create/Edit licenses not defaulting to collaborator licenses is also very annoying for admins especially during very large concept stage input/reading efforts into Jama.
Well suited - requirement writing, decomposition, verification, and validation connection
Not well suited - using Jama for project management and creating work packages
Read Stephen Czerniej P.Eng, PMP®'s full review
Malayamaan K.P. profile photo
February 11, 2019

JAMA Champion

Score 10 out of 10
Vetted Review
Verified User
Review Source

Jama Administrations - I am Working as a Jama Consultant and recommend Jama for various Project Management, Traceability and Test Management tools across Organizations. I provide a complete demo on Jama usage comparing with other tools and recommend Jama.

  • Managing around 150 + Projects on the LifeScience Industry - Teams are very much involved completely on the Jama Testing / Traceability and the reports - We recently implemented Velocity reports on our Regulated Instances and Customers are very happy on the Output.
  • We have Integrated with Major Project Management application JIRA - Using the Tasktop Integration Hub and the sync works well.
  • We also Integaretd with HP ALM with Jama using the JIH and the complete Bsuiness Processes / BPAC, Configurational Items are used by Many Projects.
  • Discovery of Customer current and desired future state Product Delivery approach and processes.
  • Great Question -Jama Itself is a great tool but coming to the Testing Plan and Test Cycles it needs further improvements on the complete Testing cycle Managements
  • Customers from different environment always compare the tools with other Products - Compare to HP ALM the testing functionality needs to be much enhanced in Jama
Jama is well-suited on some minor projects in the Life Science Industry. It's also well-suited for Project Management/Project Traceability. As mentioned earlier, we need more enhancements to Testing Management.
Read Malayamaan K.P.'s full review
Richard Crane profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Jama to manage requirements for all company projects, small or large. It's managed out of our project management office, but all project members have access to it. However, it's really maintained by business analysts and project managers.
  • Jama is easy to use. Didn't require any training. All plug and play. Easy to enter and maintain requirements.
  • Search ability is great - easy to find requirements and provide traceability.
  • I love the email notifications - I get notified once a requirement is updated, or when I'm mentioned by name. Makes it easy to create a task list of my "to do's" for my projects.
  • Get the enterprise license - this will allow multiple users to access Jama congruently. If not, it's not a true requirements collaboration tool.
  • Great for a Microsoft environment, but if you're not using Office tools such as Word or Excel, that could be problematic for reporting. Also requires some reformatting once downloaded into Excel.
Jama is great for managing requirements and traceability, but if you're looking for robust reporting, Jama might not be best suited for you.
Read Richard Crane's full review
No photo available
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Jama Connect for managing requirements for our most critical products. It allows us to create, review and approve requirements with full versioning and traceability through to delivery all in one place. It is used across several departments in the company, which provides effective collaboration when requirements change frequently.
  • Requirements management.
  • Requirements workflow.
  • Integration with other tools such as Atlassian JIRA and HP ALM.
  • The product is very flexible but this can mean significant configuration is required to be productive.
  • Product roadmapping features are limited.
Jama Connect is excellent for delivering complex software projects, especially as part of a full Continuous Delivery pipeline.
Read this authenticated review
No photo available
March 27, 2018

Jama Review

Score 6 out of 10
Vetted Review
Verified User
Review Source
Jama is the primary requirement tool used by the BSA team. We're moving over from Agile Central and are in the process of implementing it for all projects. QAs and other departments have just started to use the tool.
  • Coverage Explorer gives a great view on the complete flow from requirements to tests and defects.
  • Linking between requirements and test assets and defects are intuitive.
  • Release management is pretty good.
  • We are trying to integrate Jama with SoapUI and haven't found an easy way of handling it.
  • While integrating with Agile central, "one to many" and "many to one" mapping worked. But unable to map "many to many" folders/assets.
  • Support resources available are less.
Well suited
-Waterfall model requirements
-Coverage Explorer
-Requirements-Test Assets-Defects mapping

Less suited
-Scrum/Agile
Read this authenticated review
Fred Sookiasian profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
Jama started being used as a part of a larger department of 25 people which also served as the "test bed" and "pilot" for cross-company as well as enterprise-wide use (we currently are a company of about 800 that is a part of a bigger corporation consisting of thousands of staff). The business problem it addresses is that it provides far better ability to enter, track, manage and report on software requirements than our previous application. It also solves the age old problem of costly maintenance and customization of tools such as this.
  • Jama has the keen ability to provide hierarchy for requirements in a collapsible tree style management view allowing for far better reach of information then many of the other system we have used.
  • Jama has the ability to create filters, tags and custom searches in order to better disseminate large scale requirements in order to be able to get from building to testing in less time.
  • Jama possesses the ability to create and link between test assets and have a very intelligible view of managing the bridge between both worlds. It also allows for creation and management of test runs for different iterations of the test cycle; whether it is a dry run, full regression or partial corner case execution.
  • Jama has great ability to create custom output from Excel files to Word which can filter and mine the data from requirements to test assets and present them in different print view for consumption of different audiences and stakeholders in different parts of the teams.
  • Jama can have better overall SDLC management components especially bridging between different ALM tools.
  • Jama is not an ALM tool but can have some better customization of defect reporting mechanisms as well as test run approach.
  • Jama's ability to break out steps into sub-children in a test plan hierarchy can use a bit of improvement to make it more modular.
Jama is well suited for smaller to mid size companies from my usage and time spent with it and I can see it as a powerful tool possible for larger ERP scale implementation of systems. However, in those situations, some companies may prefer an all-around ALM suite especially linking business process components to BPT testing and other gateways to automation. That may be an issue since Jama is a bit flat in the ability to support and link to provide that level of throughput for ALM implementation.
Read Fred Sookiasian's full review
No photo available
Score 9 out of 10
Vetted Review
Verified User
Review Source
We are basically integration solution provider and have an active partnership with Jama. We help their customers integrate Jama with other systems such as JIRA, Salesforce, Git, Jenkins, TFS, PTC Integrity etc. So, Jama's enterprise-level customers can now synchronize data across systems using the OpsHub Integration Manager, our flagship solution.

A possible use case can be integrating Requirements in Jama to Epics in JIRA. So, a product manager creates a requirement in Jama, the JIRA users get an epic created automatically. Any changes made in either of requirement or epic gets synchronized bi-directionally to both the systems. This maintains traceability and data consistency.
  • Flexibility to create a custom requirement management ecosystem.
  • I love the fact that a Jama user can choose from a large variety of existing entities, but at the same time, also create new components and sort and manage them effectively. One can link different entities, bundle them and segregate them.
  • Traceability
  • Jama focuses a lot on maintaining traceability. And anyone who uses Jama will notice this. For even a delta change in the requirement or entity, it locks in the time stamp and the user. This proves to be a very useful feature in industries where data traceability is critical. Jama is thus best suited for requirement management in industries like aerospace, defense, and healthcare. One can always go back and get the whole audit trail.
  • The Trace View and Reading View
  • In a complex scenario, where one has to manage hundreds of requirements, Jama provides the best way to analyze them. The new features like Trace View and Reading View (which were absent in earlier versions) make requirements management more intuitive. Users can create a custom filter and view as well, this is great.
  • I think these guys should really work on the User Interface. The UI is intuitive but can be more user-friendly. For an example, color coding the entities according to Priority, Status would be awesome. JIRA does a great job in doing this. Something similar can be done in Jama.
  • Though Jama claims to be a Product Development Tool, it is actually very good at just managing requirements. All the other important aspects have been ignored in Jama (like test suite, bug/defect tracking). This is a reason that other tools like JIRA, Git, HP QC have to be deployed complimentary to Jama. The integration of these tools becomes very important and there are only a few reliable integration solutions available in the market.
Jama is best suited for industries with complex products. These include industries like aerospace, semiconductor etc. Also, industries where data traceability is important - like healthcare, defense etc.

A product like Jama, according to me, is not useful for scenarios where inter-team dependency is minimal or the product developed is not very complex. One does not require a powerful tool like Jama there and a very basic requirement management tool would suffice.
Read this authenticated review
Jason Hall profile photo
Score 6 out of 10
Vetted Review
Verified User
Review Source
Jama was used at my former employer as an internal service offering to all company project teams. It was offered free of charge to any client we were supporting as a requirements management tool and also addressed requirements traceability, defect tracking, test case management, and a data object dictionary in some cases.
  • Requirements generation and workflow. It's fairly simple to set up a requirements template and create a workflow for progression.
  • Hierarchical categorization. While it may not seem like a big deal but the ease of which you can create parent child relationships makes it easy to group similar requirements (user stories) under related epics or folders. This is very helpful when trying to visualize at a glance what releases contained which features and not something some Agile tools are very good at..ahem...JIRA.
  • Requirements traceability. While it does offer some pretty good traceability options it could benefit from more dynamic updates. (e.g. If all my downstream requirements are "met," how about auto updating a status field in the upstream requirement so I can tell the larger item (epic) is complete?
  • Jama-JIRA connector was spotty at times. We used this to connect high level requirements down to the agile teams that were working on them, synchronization seemed to be working about 85% of the time.
  • Project administrators don't have enough permissions. For example you need to be a Jama administrator [or] a project admin to create workflow for your particular project. You also cannot customize object types (e.g. a requirement). I don't know any two projects that use all the same fields.
Jama works better for a traditional (aka waterfall) style application lifecycle style project. If your environment is primarily operating under an agile methodology, there are better tools out there. If you have to generate repeated requirements traceabily reports, this is your tool.
Read Jason Hall's full review

About Jama Connect

Jama Connect is a product development platform for requirements, test and risk management. Companies developing complex products, systems and software, can define, align and execute on what they need to build, reducing lengthy cycle times, effort spent on proving compliance and wasteful rework.

Jama Connect Features

Has featureJama Connect
Has featureJama Risk Management Center

Jama Connect Screenshots

Jama Connect Videos (2)

Watch Jama Software + Spaceflight

Watch Jama for Jira Integration

Jama Connect Downloadables

Jama Connect Integrations

JIRA Software, Rally Software (formerly CA Agile Central), AA Projekts, AFuzion, ANSYS, Carahsoft, Intercax, LDRA, OpsHub Integration Manager, Sodius, Tasktop, TraceTronic, VectorCAST, Quality Center (formerly HP Quality Center), TestRail, Zephyr, Collabnet VersionOne, Azure DevOps Server (previously TFS)

Jama Connect Competitors

Pricing

Has featureFree Trial Available?Yes
Does not have featureFree or Freemium Version Available?No
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?No

Jama Connect Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
0%
Mid-Size Companies (51-500 employees)
30%
Enterprises (> 500 employees)
70%

Jama Connect Support Options

 Free VersionPaid Version
Phone
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Jama Connect Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Linux, Mac
Mobile Application:No