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Jama Connect

Jama Connect

Overview

What is Jama Connect?

Jama Connect® is a Requirements Management software and Requirements Traceability solution. Jama Software enables teams to manage product requirements and enable Live Traceability™ across the development process, in order to reduce cycle times and improve product quality.

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Recent Reviews

My Review

8 out of 10
February 16, 2024
Incentivized
We use Jama Connect to create, review, and manage relationships among needs, requirements, use conditions, design V&V test docs, and risks …
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Jama review

10 out of 10
March 27, 2023
Incentivized
Jama is used for Requirements Management and Test Plan Management across a few different Business Units in the company I work for. While …
Continue reading

Thanks Jama!

7 out of 10
March 24, 2023
Incentivized
We use Jama to manage our system architecture. This includes all levels of requirements and those trace down to our testing protocols. …
Continue reading
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Awards

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Pricing

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What is Jama Connect?

Jama Connect® is a Requirements Management software and Requirements Traceability solution. Jama Software enables teams to manage product requirements and enable Live Traceability™ across the development process, in order to reduce cycle times and improve product quality.

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  • No setup fee

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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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JIRA Software is an application lifecycle management solution for software development teams. It allows users to create, prioritize and track the progress of tasks across multiple team members, and offers a wide range of integrations. It is offered via the cloud and local servers.

What is iRise?

iRise offers a prototyping and design platform for software development.

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Product Details

What is Jama Connect?

Jama Software® is focused on maximizing innovation success in multidisciplinary engineering organizations. Jama Connect® requirements management software is used to minimize the risk of defects, rework, cost overruns, and recalls in fields such as fuel cells, electrification, space, software-defined vehicles, and surgical robotics. Jama Connect enables engineering organizations to manage their development processes by leveraging Live Traceability™ across tools to measurably improve outcomes. The company states its customer base spans the automotive, medical device, life sciences, semiconductor, aerospace & defense, industrial manufacturing, consumer electronics, financial services, and insurance industries.

The #1 problem managing the product development process is identifying risk early across siloed teams and tools.

Jama Connect® is designed to improve product requirement quality, auto-detects product development risk, and measurably increases performance across multi-disciplinary teams developing products, systems, and software — while still allowing the use of their tools of choice. With Jama Connect, teams can identify in real time:
Poorly written requirements with recommended improvements
Missing, changed, or late requirements
Gaps in verification and validation test coverage
Changes made in one engineering discipline that impact others

Product, Systems, and Software Development Teams that Use Jama Connect Perform Better.

With Jama Software's proprietary Traceability Scores™, teams can measure traceability to improve quality and accelerate time to market.

Jama Connect enables these six critical things for development success:
  1. Intelligently improve requirements
  2. Bring all collaboration and reviews online
  3. Unify test case management
  4. Auto-detect development risk
  5. Maintain product state across tools
  6. Manage product complexity and scale

Jama Connect Screenshots

Screenshot of Jama Connect - Live TraceabilityScreenshot of Jama Connect - Project Dashboard ViewScreenshot of Jama Connect - Requirements Management

Jama Connect Videos

Jama Connect Integrations

Jama Connect Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
Supported LanguagesEnglish

Frequently Asked Questions

Jama Connect® is a Requirements Management software and Requirements Traceability solution. Jama Software enables teams to manage product requirements and enable Live Traceability™ across the development process, in order to reduce cycle times and improve product quality.

Polarion ALM, codeBeamer ALM, and Digital.ai TeamForge are common alternatives for Jama Connect.

Reviewers rate Support Rating highest, with a score of 8.2.

The most common users of Jama Connect are from Enterprises (1,001+ employees).

Jama Connect Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)30%
Enterprises (more than 500 employees)70%
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Comparisons

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Reviews and Ratings

(147)

Attribute Ratings

Reviews

(1-25 of 65)
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March 27, 2024

Perfect for our needs

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Jama Connect for model based system engineering to track our design inputs and outputs. It allows us to trace and manage requirements, risk analysis/DFMEAs, and ultimately test cases and V&V.
  • Straightforward for standard use
  • Romer has been great at helping us when we have questions
  • Tracing is super easy
  • Management tree keeps things very organized
  • Customization of item types is not nearly as robust as other systems like Polarion.
  • Polarion also seems to be better at showing upstream and downstream info directly on the item you have selected. Not just what the trace is, but actual content from that trace.
  • There could be better information on how to create custom exports for those that don't know how to use mail merge.
It's very good for small sized companies that don't have extremely complicated systems models. I could see it struggling to expand to complex systems due to the limitations in customization.
Stephen Czerniej P.Eng, PMP® | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Jama connect is being used for new projects in our organization and in particular, larger more complicated projects. Business issues to resolve: - requirement traceability - cross timezone communication - stakeholder input and acknowledgement - process improvement and requirement ownership
  • Requirement traceability and relationship flow. There are many different ways to show your coverage, flow of requirements, and where they are in a larger perspective of the project.
  • Review communication through the review engine is particularly well done.
  • Ease of using the system - the ergonomics is excellent. My users have an easy time getting used to working with otherwise complicated structures and organization.
  • The ability to pull information from different angles is excellent. The filters are very useful and other products don't compete here like Visure, Doors, etc...
  • The initial dashboard is very limited in functionality and views. The bar charts and pie charts are useful but quite cumbersome given you have to specify your filters beforehand. This is very important in my opinion as this is the top level summary that 90% of your management will only look at.
  • Coverage explorer - only 150 items at one time. This should be expand to all...
  • Verification and Validation need improvement on being able to package and coordinate test runs, cycles, and platform variations of these items. This is a bit cumbersome and difficult for beginner users to get used to.
  • It is very annoying and counterproductive that the users have to directly click "logout" to open up licenses. Admins can't boot people out of the system actively to fix if someone has to go home. You have to wait for 2hrs + for their license to expire.
  • Create/Edit licenses not defaulting to collaborator licenses is also very annoying for admins especially during very large concept stage input/reading efforts into Jama.
Well suited - requirement writing, decomposition, verification, and validation connection Not well suited - using Jama for project management and creating work packages
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use JAMA for requirements management. We required a database to manage the entire requirements lifecycle, from introduction to decommissioning. It is used mainly for security-related requirements. We have a dedicated team to work with the requirements and publish them using the Agile release management process.
  • Requirement management.
  • Cloud deployment.
  • Automated user provisioning.
  • Faster response time from support.
  • Integrations with Sharepoint.
JAMA is the solution for you whenever you would like to manage requirements.
February 16, 2024

My Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Jama Connect to create, review, and manage relationships among needs, requirements, use conditions, design V&V test docs, and risks for medical device development. Having a centralized system to manage design input is critical and essential in establishing a robust means to conduct traceability and impact analysis.
  • Flexibility & adaptability
  • Review and feedback management
  • Branching and reuse
  • Complex to export in desired structure & format
  • Better flexibility for test documentation & management
Jama Connect is extremely flexible and offers all necessary features and tools to manage very complex design input use cases but lacks some of the finer touches to generate design output artifacts with appearance of quality and aesthetics without resorting to additional tools or postprocessing.
Farshid Dehmeshki    ( CEng, MIET, TUV FSEng) | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use JAMA for projects requirements to allocate the requirements to different departments
  • Having List view and reading views
  • Import from Excel and word document
  • Powerful API to integrate JAMA with other tools
  • Relatively stable system
  • lots of good functionalities
  • Export/Reports are not easy for the end users. the templates are too complicated
  • In my opinion, JAMA does not cope well with large volume of data, e.g. only first 100 in user group are displayed
  • defects reporting is complicated
  • Report of new features can be done , but with different login info and not the same as reporting defects .
JAMA is good when a organisation is doing either product development or project delivery.
JAMA functions are not so great for very large system ( e.g. for more than 10-20k requirements)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Currently we use JAMA connect for reviewing requirements and providing traceability for several projects.
  • Requirements Review
  • Requirements import and export
  • Managing Requirements
  • sometimes response time is slow
  • we got several white label issue during login
  • System support ticket process is not very convenient
Requirements import and export are great but not seamless. It can be improved with correct document tags as word document. For some reason, sometimes the text size, text color and text headings attribute does not match Microsoft Word.
March 27, 2023

Jama review

Ian Webb | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Jama is used for Requirements Management and Test Plan Management across a few different Business Units in the company I work for. While we've had a fairly long-term relationship with Jama (~8 years), we've only fairly recently adopted it broadly in the organization. Matters involving 'coverage' and 'traceability' have been a long-running concern in our development work and it is on these fronts that we want Jama to improve this for us.
  • Getting Requirements "nailed down." The 'Review Center' is very popular with our users.
  • The 'filtering' capabilities in Jama are not as good as they could be. In particular, the ability to "nest" filters is quite limited. I have certain seen much better capabilities in other tools. ('Cradle' is an example of a tool with excellent "nested filters" capabilities.)
  • From an administrative point of view, the 'License' admin view is pretty disappointing. The particular thing that I'd like to be able to find out from it is the peak number of 'Float Creator' licenses in concurrent use on each day. If there's a way to get to that information, I haven't found it yet.
I'm VERY likely to recommend Jama to a colleague because they'd struggle to get anything done without using it! That's the tool we're using for Req Management now, so I recommend to my colleagues that they get amongst it!
March 24, 2023

Thanks Jama!

Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Jama to manage our system architecture. This includes all levels of requirements and those trace down to our testing protocols. Jama helps document and track our versions and changes. It also is our main tool for documentation and execution of the V&V process. In the next two quarters, we are also aiming to integrate our FMEAs into Jama Connect as well.
  • Version control
  • Traceability
  • Managing test protocols
  • Test run execution
  • Redlining feature
  • Trace matrix generation
  • Managing versions of a project
Jama is well suited for managing and documenting requirements. The traceability feature to link items to one another upstream and downstream is helpful in seeing how everything fits together. Being able to write test cases and link those to the requirements is helpful as well. It seems to be trickier to produce a neat and easily understandable trace matrix from the links. Redlining and showing different versions to reviewers could also be improved.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our company uses Jama Connect to manage our risk and requirement deliverables, as well as, other deliverables within our design control process. This product helps us visualize and maintain (within a live database) our coverage of traces from user and customer needs to our design outputs for a project. It also promotes collaboration within our cross-functional teams for instantaneous feedback.
  • Live traceability
  • Cross-functional collaboration and review
  • Custom reports
  • Obtaining information in a live view from multiple levels upstream or downstream
  • Item-type subscription services and alerts on changes
Jama Connect provides great coverage views on tracing between multiple levels. Having custom reports and working with their engineers helps create templates that suit our document control system needs. We are still investigating implementing medical device verification and validation testing with their test management suite.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Jama Connect is used to generate and derive requirements, tie them to design artifacts, and trace to verification and validation activities. Baselined requirements "modules" are repurposed between programs to save in the requirements development effort.
  • Store and Manage Requirements
  • Maintain Revision Histories
  • Generate Trace Matricies
  • Typesetting Export Documentation
Jama is an excellent tool for requirements management, development, and traceability throughout the development lifecycle. Jama aids in peer reviews of generated artifacts with time-boxed review cycles. Jama provides a robust ecosystem which is highly tailorable to the demands of the particular organization in which it is used.
March 08, 2023

Jama - satisfied

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Requirement Management
Test Management
Traceability
  • Live traceability between requirement and test case
  • Real time test execution status
  • Review Center
  • Export to Word needs extensive formatting. I hope Jama provide better export functionality
  • Jama cloud has some security issues. We decided stay on-premises
  • Jama cloud does not have a capability to stay on a particular release, and have a frequent releases within a year.
  • It would be nice if floating creator license users can select to access as read only or read/write at login time.
Jama works good if you do not need to generate any word/excel document out of Jama.
March 07, 2023

Jama Connect2All

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Centralised requirements administration to facilitate sector-uniformity
  • Quick marking (and solving) question and issues through comments
  • Intuitive Review module (peer as well as approval)
  • Free Stakeholder licenses help showcase (Jama) Requirements management to involved stakeholders
  • No build-in Company Dictionary/Glossary
  • No easy-to-use visual traceability (e.g. tree-graph)
Jama is well suited for just about all situations. Beside missing some minor functionalities (which are missing in just about all other requirements tools as well), there is nothing to complain about. Support is good and the company is still improving Jama every month.
Leandro S. Pereira | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We are doing the parent requirement cascade and traceability. Moreover, we are working on defining the means of compliance for safety-related requirements.
  • Tagging usernames using @
  • Icons are easy to understand
  • Requirements are easy to transform between text and requirement
  • Easy to navigate amoung different baselines and projects
  • In my experience, login takes longer, even when you are logged in it never saves - every time have to login again
  • Not intuitive to undo updates - wrongly update wording of a requirement for example
  • Not intuitive to recall the history of a specific requirement, all logins that updated and what this specific login has done
It is well suited for startups, and companies doing for the first time a requirements management task.
Score 8 out of 10
Vetted Review
Verified User
Requirements management both at SW and system level. At software level: support the automation process for code auto generation, software test procedures auto generation and Interface Control Documents management. Management of test activities through customised items (as explained in GitHub - jamasoftware-ps/Automated-Testing: Sample code illustrating possible approaches to importing automated test results). At system level: management of Assembly Integration and Verification test activities through test run items.
  • Traceability
  • Reporting
  • Requirements import/export
  • User friendly API
  • More flexibility in creating customised item types (for example: add possibility to use "step"-like tables in a custom way)
  • Even if API is found to be user friendly, testing automation process is not. For example, lack of SW test items that can be automated
Jama Connect is well suited for the management of the system requirements and related verification activities. For management of SW requirements, where automation would be desirable, Jama Connect might be more customizable.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Requirements Engineering with focus on Traceability of the product development documentation throughout the whole V-Model.
  • Requirements Management in general
  • Focus in the content without loosing the track of the evolution of the items by maintaining the exchange of information between the users inside the Tool.
  • The possibilities to integrate this tool within our IT-landcape and with our other engineering tools is for us a leverage to success.
  • The Reuse/Sync feature needs improvement to ensure wide use in the organization.
  • Export/Import requirements in a large scale is a humbling experience with the tool, a lot of manual work is needed.
  • Filter and Search features are too narrow in the scope and not efficient enough for a large organization.
When you have a development that is distributed in several locations and with specialized disciplines that tend to isolate themselves, Jama may come as a perfect bridge building tool to bring every one together to the same table.Very small and agile teams may be overwhelmed with this tool and may obstruct the creative spirit of the endeavor.
Score 10 out of 10
Vetted Review
Verified User
Product management (marketing) produces a new product proposal in Word doc. We take the document and pull hard requirements out to create an engineering requirements document, adding any missing requirements from the marketing document. Periodically, we export the Jama Connect requirements back to a word document for project management and engineering to work to. Eventually, requirements are exported as excel so the test team can import them into their test case database.
  • Easy to use and configure
  • Super tech support
  • Exporting is done well (templates)
  • Supports complete product (me, hw, fw, sw, etc.). Not just an agile sw tool
  • Upgrading and managing server has been problematic.
  • Sharing requirements (or inheriting) is overly complicated for our use.
Jama Connect is great for a project containing a broad spectrum of disciplines (mechanical, electrical, firmware, software) that needs formal requirements documentation. It is very instrumental in the development of test plans even though we don't do our plans in Jama Connect. It is easy to come up to speed on and simple to work with. Obviously, this is not well suited for a software team wanting to do agile development.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Jama Connect is used across the whole organization for the purposes of requirements management and traceability. Different parts of the organization utilize Jama Connect more heavily or less heavily based on their individual needs. There is also some verification and validation testing that is managed and tracked through the Jama Connect software, but this is much more limited.
  • Collaboration on requirement development.
  • Establishing traceability between elements.
  • Review and approval functions of individual elements.
  • The user interface can be cumbersome and difficult to perform certain tasks efficiently. In particular, mass editing of items is not easy to do--items generally need to be handled on an individual basis.
  • Although individual needs can vary widely, some basic expected functionality is hidden or altogether unavailable.
  • Large projects become very difficult to manage.
Jama Connect is a solid framework for systems engineering that can integrate many design processes into a single tool. At a fundamental level, it is a great tool for handling requirements management and traceability but offers a variety of other features such as risk management and verification and validation. For someone who works in the medical device industry, the tool also complies with CFR requirements for electronic approvals and can be validated for such use.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
It is being used in our design department for collaboration so items can be reviewed and verified in a single area in lieu of having to use a multitude of software. We are saving a ton of time on our projects and our ROI is going to be excellent.
  • Collaboration.
  • Review process.
  • Records system.
  • The learning curve is steeper than we would have liked.
  • Cumbersome at times.
  • We have had issues with sharing information.
Jama [Connect] seems like it would be a better product to use in a larger business setting where there are multiple offices or even multiple locations. We have a single location and we don't feel like it's the best for what we need to use for project collaboration. It seems too "large scale".
September 10, 2021

Streamline Reviews!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Jama Connect is currently being used by the Sales Department. This software definitely helps track any change in the sales life cycle, letting us know where we should pick up from. It gives us reminders to follow up on any cold leads, so this will ensure that we are doing our best to get back to everyone.
  • Document Traceability.
  • Uploading Documents.
  • Exporting Files.
  • A search feature needs improvement.
  • Creating Filters.
  • Integration of other Applications.
I am mainly in the Sales department, so using something like Jama Connect is probably not the best software suited for what I am trying to accomplish. If we were doing more things related to projects, I feel that we would be able to use Jama Connect to its full potential.
Sharique Khan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It's being used as the primary requirements management software for processes being implemented across [the] organization. Its primarily being used as a requirements management software for cross-cutting requirements. It's a tool to author, share, review requirements, as well as, ensure the traceability of those. Also, it enables [management of] the test suite for the requirements.
  • Requirements breakdown.
  • Compliance assistance.
  • Increase collabration.
  • Online resources and guides.
  • Web UI can be made intuitive.
It's best suited for large distributed teams [that] are moving to an agile process. It enables large and complex system requirements management easier and efficient. Very much suited for SAFE - scaled agile framework implementation.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is used by our Engineering team and also with clients who we work with. Essentially, it helps us organize tasks and work items. We can break down larger projects in a different manner (agile, etc.) which allows us to clearly assign tasks and report back on items such as workload, backlog, assigned/unassigned, etc.
  • Organize tasks and projects in multiple methodologies (agile, etc).
  • Allow clear task assignments so teams understand their responsibilities and workload.
  • Allow reporting of tasks/workload/etc so the lead/managers/etc can make informed decisions for our team.
  • Integration with other tools is always something that can be improved, although Jama does pretty well with it.
  • Allowing cross-organization task assignments to be easier. You can do this now but it would be nice to find a way to make it more seamless.
Nothing is perfect, but Jama has done a good job of implementing features that are representative of current methodologies. It's easy to get started and not too complex, but it could always be better. I think making use cases available to understand ways to improve our use would be good. Amazon does this with some AWS things where it has use cases of clients who have used a service/product and it can help teams/companies to implement new features, plus do things they may not have thought of before. Basically just examples but with some good details.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We started to Jama Connect since 2020 in some of the product development projects. Managing requirements (including review and approval) now becomes an easier task mainly due to friendly user interface, web based application which is pretty much like visiting a webpage, it is highly configurable, and all features highly linked and easy to navigate. Productivity is apparently improved! We enjoyed it, and now we are trying to use it to manage FMEA cross the entire organization for all teams.
  • Highly integrated features (input, review, communicate, approval)
  • Very responsive
  • Highly configurable to suit business needs
  • To enable instruction/explanation if the mouse is stopped for a certain time (2secs); would like to give people preview of what this is about
Good to manage product requirement for software and hardware and good to manage design and process FMEAs.
Not suitable to manage cases like issues experienced in project development for which we use other tools like Jira.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Jama Connect is mainly focused on product developement in our company. My experience is a bit different since we use it for a customer project.
  • Requirements management
  • Traceability
  • Test management
  • Custom reporting ability on the cloud instance
  • Items getting out of synchronisation and needs manual re-indexation
The fact that Jama Connect is a web-based application is very useful, especially in this new way of working remotely. It is well suited for large projects that are normally hard to manage without speciality tools. The user interface is very intuitive.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Jama is being used as a test management tool in my company. Am using Jama since 3+ years, and i can tell you that this was one of the best Test management tools I've ever used. Everything is so easy to understand and the interface is user friendly. Easy to use and can learn this tool fastly. I use this for Test plan, Test cases authoring, Test execution and results review along with the close out documentation.

I definitely recommend other organisations to use this tool.
  • Re using process is easy
  • Uploading the documents and files can be done.
  • We can export our file's and TC's as well
  • Adding new projects in jama along with the TC templates, can be done in minutes
  • We can lock our Test cases and Results as well, which is a good one. So that our data is safe and secured
  • Search results need be improve a lot. Once i tried to find a Test case. But it displayed more than 80k TC's from all the projects
  • Creating filters are bit complicated. Try to make the process easy if possible
  • While exporting the files, I've seen a common issue in all formats, where first 2 pages are blank. I don't know why, but it's waste of cloud storage. Even though it's "KB" it matters
  • Some times I've seen one issue, in very rare conditions. I've authored the TC it took almost 5hrs to author. When i clicked on save & done button. It just kept on loading, i left it for hours. But sadly it didn't saved. 5 hrs of my work was wasted. This issue was faced by multiple people in my company
Jama is being used as a test management tool in my company. Am using Jama since 3+ years, and i can tell you that this was one of the best Test management tools I've ever used. Everything is so easy to understand and the interface is user friendly. Easy to use and can learn this tool fastly. I use this for Test plan, Test cases authoring, Test execution and results review along with the close out documentation.

I definitely recommend other organisations to use this tool.
Ryan Youngblood | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Jama Connect is being used as a requirements management tool at Varian. We're also using it for test management, DR handling, risk management, and document management.
  • Collaboration between users
  • Review module helps to bring users together and give tools for them to collaborate and approve
  • Having all resources in one place is great for having an easy-to-use and clean DHF
  • Jama Connect is a database of information at it's core. It would be nice to be able to query it like such.
  • It would be nice to be able to write queries to build our own custom reports
Jama Connect is great at what it does, and so far, I have no real complaints about the ways that it has forced our teams to collaborate through the design inputs process and readdress good documentation practices.
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