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What is Jamf Pro?

Jamf Pro (formerly Casper Suite) is designed to automate device management for users while driving end-user productivity and creativity. According to the vendor, it is the EMM tool that delights IT pros and the users they support by delivering on…

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Pricing

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What is Jamf Pro?

Jamf Pro (formerly Casper Suite) is designed to automate device management for users while driving end-user productivity and creativity. According to the vendor, it is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.jamf.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

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Product Details

What is Jamf Pro?

Jamf Pro (formerly Casper Suite) is designed to automate device management for users while driving end-user productivity and creativity. According to the vendor, it is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple devices.

Jamf Pro Features

  • Supported: Zero-Touch Deployment
  • Supported: Device Management
  • Supported: App Distribution
  • Supported: Inventory Management
  • Supported: Enterprise App Store
  • Supported: Patch Management

Jamf Pro Screenshots

Screenshot of Jamf Pro (formerly Casper Suite) Dashboard

Jamf Pro Videos

Jamf Overview
Jamf Pro Demo
From our customers

Jamf Pro Integrations

Jamf Pro Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsMac
Mobile ApplicationApple iOS
Supported LanguagesEnglish, German, French, Chinese and Japanese

Frequently Asked Questions

Omnissa Workspace ONE UEM, IBM MaaS360, and Ivanti Neurons for MDM are common alternatives for Jamf Pro.

Reviewers rate Usability and Support Rating and Implementation Rating highest, with a score of 8.

The most common users of Jamf Pro are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(281)

Reviews

(1-5 of 166)

Powerful Apple Device Management

Rating: 10 out of 10
December 04, 2019
JD
Vetted Review
Verified User
Jamf Pro
1 year of experience
Jamf Pro is being used by our organization to manage all of the companies apple devices. It allows us to manage self-service when users need a specific application, instead of going into the apple app store they can directly download pre-purchased applications through self-service. It also allows us to deploy updates or remove applications through a command.
  • Mobile device management.
  • Self service.
  • Training.
Cons
  • There hasn't been any issues at this time for us.
Jamf Pro is well suited to be able to manage your companies apple devices through MDM. There are tons of things you can do with Jamf Pro from self-service, deploying updates, removing applications, locking devices down if need be. One beneficial thing that it helped us do this year was prevent users from upgrading to Catalina, before testing to make sure no compatibility issues would happen with the applications we use.

JAMF Pro - Best Apple Device Management

Rating: 9 out of 10
September 18, 2021
EM
Vetted Review
Verified User
Jamf Pro
8 years of experience
We use Jamf Pro to remotely manage and maintain devices for all users. All departments and users are enrolled through Jamf Pro and managed remotely as much as possible. We rely heavily on JAMF Pro to manage remote users by sending software patches, fixes, and updates. It is highly used to install and support new applications on the different devices utilized by our users.
  • Install updates, patches, or new applications.
  • Lock lost or stolen devices.
  • Allow users to install or update applications on their own time.
  • Change policies to allow or restrict certain preferences.
Cons
  • Have report templates for application usage.
  • Better details on user analytics.
Jamf Pro is well suited to push different applications to a specific device. It is also very helpful to have the ability to create groups of devices or users, which gives us the ability to control what gets deployed in a more granular way. It also gives us the capability to allow users to install, update, and upgrade devices and applications remotely.

One Stop Solution to manage Apple devices

Rating: 10 out of 10
January 04, 2021
Vetted Review
Verified User
Jamf Pro
4 years of experience
We are using Jamf [Pro] managed macOS devices across the globe.

We want to manage unmanaged macOS devices using Jamf Pro Cloud Solution. Secondly we want to migrate Intune managed macOS devices to Jamf Pro. We would like to comply with our company security policies that we achieved using CIS Benchmarks.

We want to manage productivity applications as of Office 365 suite apps, VPN, Google Chrome, NoMAD and other business apps as required in real time.

Our users want to access intranet sites that we were able to achieve smoothly.

Finally we are able to manage admin rights process on macOS.

  • Self Service is the one stop solution for end user.
  • Configuration profiles are best friend to implement CIS Benchmarks, PPPC, Office apps customization, restriction and many other cool features.
  • Composer is the my best friend to create any complex package, its super easy to use.
  • Jamf inbuilt FileVault is super straight forward and doesn’t require lot of mathematics calculation to implementation.
  • Jamf Support is super helpful, professional and all the engineers are very nice to dealt with.
Cons
  • KnowledgeBase Articles should be introduced in Jamf Pro.
  • Light and Dark background feature should be included while login to Jamf Pro.
  • Jamf training curriculum need to be revisit specially Jamf 400 Expert exam.
  • Jamf should give the option to download individual device policy logs that will be really help to diagnose the issue.
  • Jamf Reset app is super duper cool but it’s only available only for iOS , likewise we should have Jamf reset app on macOS.

Very First thing is we got the way to manage all unmanaged macOS devices across the globe, which was achieved through Jamf Pro Cloud. Jamf is stable, reliable, secure and you have lot of option to customize the stuff.

We are able to integrate with centralized third party apps without any issues, this is kind of win win situation for us.

Software and Hardware Inventory is one of the key and important factor when it comes for Inventory Management. Advance Search Reporting is very powerful feature of Jamf Pro Cloud and good part is you can also utilize Jamf Pro Classic API with it

A must-have for your Apple Devices!

Rating: 10 out of 10
August 27, 2021
JK
Vetted Review
Verified User
Jamf Pro
3 years of experience
Jamf Pro has been an absolute lifesaver during the pandemic. Patients in our hospital have been cut off from friends and family due to visitation restrictions, tech shortcomings, illness, etc. Using Jamf, we have been able to quickly and efficiently deploy iPads to each and every patient room, each one containing multiple ways to contact friends and family. Because all of the iPads feature our Jamf build, support and training are a breeze. Patients are constantly connected to family members as well as their care team 24/7.

Building out the profiles took minutes and getting the devices configured and deployed took less that 72 hours. That's 2500 patients with instant access to their friends and family. This would not have been possible without Jamf in our lives. Having worked with several MDMs in the past, Jamf is by far the most user-friendly. What takes days in other MDMs, Jamf can do in hours and their support community is second to none. I would highly recommend Jamf to anyone looking for a way to modernize their mobile device management!
  • Device enrollment
  • Device configuration
  • Device Support
  • Customer Service
  • Solutions
Cons
  • Needs better VPN options
  • Faster feature request responses
Jamf Pro is a must-have if you are trying to manage a fleet of Apple Devices. Configuration is simple and straightforward and it just works. It may not be as useful to your team if you have a mixed environment of Apple and Android devices. Jamf is well suited in almost any environment but has been particularly useful to us in Healthcare.

Jamf Pro: Must-have MDM for Apple Devices!

Rating: 9 out of 10
December 04, 2019
WL
Vetted Review
Verified User
Jamf Pro
2 years of experience
We are currently using Jamf Pro to manage a fleet of public Mac labs, including both desktops and Macbook laptop carts. We are fully integrated with Apple DEP and VPP via Apple School Manager. We are still working to implement iOS management, as well as fleshing out our Self Service Store.

Jamf Pro is currently an ITS management tool. We love the ability to automatically push out application packages, PPCP approvals, wifi profiles, corporate SSL certs, etc., with a single tool. We are looking forward to adding even more application packages and expanding our use of Self Service as a customer-facing service.
  • Excellent Apple Integration -- Jamf does a great job implementing new Apple features on day 1
  • Legacy tools such as Jamf Admin and Jamf Remote are still very valuable
  • JamfNation is the BEST part of Jamf! The community discussions have had every answer I have needed so far.
Cons
  • Terms and Conditions and other legal paperwork has changed three times in the last year
  • Layout and organization of the various settings and configurations can be confusing
If you have a fleet of Apple equipment, Jamf Pro is a must have tool! Apple's enhanced security has drastically reduced the access administrators have to manage their devices without an MDM, and Jamf gives you access to all the MDM functions Apple has released.

If you don't have Apple equipment, Jamf isn't useful. Jamf Pro is an Apple MDM; that is all.
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