Skip to main content
TrustRadius
Jamf Pro

Jamf Pro

Overview

What is Jamf Pro?

Jamf Pro (formerly Casper Suite) is designed to automate device management for users while driving end-user productivity and creativity. According to the vendor, it is the EMM tool that delights IT pros and the users they support by delivering on…

Read more

Learn from top reviewers

Jamf Pro A+

Rating: 10 out of 10
March 30, 2024
Vetted ReviewVerified User
We use Jamf Pro to manage all our Macbook and iPad devices. Integrates nicely with Apple School Manager and makes it easy to deploy apps. We also use Jamf Protect for extra se...
Continue reading
Verified user
Professional
Jamf Pro5 years of experience

The Cadillac of Apple MDM

Rating: 10 out of 10
March 28, 2024
Vetted ReviewVerified User
Apple device management. In a world where people want choice and devices that don't necessarily like to be managed, this product is the Cadillac and granddaddy as far as Apple...
Continue reading
Verified user
Engineer
Jamf Pro10 years of experience

Jamf Pro - Apple's best friend

Rating: 10 out of 10
March 25, 2024
IncentivizedVetted ReviewVerified User
We use Jamf Pro as our mobile device management (MDM) for all our staff and student, macOS and iOS devices at the university. We have used it now for over 10 years. It has he...
Continue reading
Will Steward
Technician - Information Technology
Systems Admin
University of Gloucestershire
Jamf Pro10 years of experience

Jamf Pro MADE MY JOB LESS STRESSFUL

Rating: 10 out of 10
January 23, 2024
IncentivizedVetted ReviewVerified User
Jamf Pro is our only MDM. and it helps me run three different buildings and all of their devices. We are a CHARTER SCHOOL in Decatur IL. [...]. We have almost 500 devices and ...
Continue reading
Sara Sagola
Supervisor - Information Technology
IT Supervisor
Robertson Charter School

Jamf Pro Review

Rating: 10 out of 10
November 25, 2023
Vetted ReviewVerified User
Jamf Pro is the primary tool my university uses for Apple device management. Jamf Pro enables us to automatically enroll devices, apply configurations that ensure they adhere ...
Continue reading
Verified user
Consultant
Jamf Pro8 years of experience
Log in with LinkedIn to see content from your network
Return to navigation

Pricing

View all pricing
Jamf Pro

Jamf Pro

N/A
Unavailable

What is Jamf Pro?

Jamf Pro (formerly Casper Suite) is designed to automate device management for users while driving end-user productivity and creativity. According to the vendor, it is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.jamf.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

13 people also want pricing

Alternatives Pricing

AirDroid Business

AirDroid Business

$12
per year
What is AirDroid Business?

AirDroid Business, an Enterprise Mobility Management (EMM) and Mobile Device Management (MDM) solution, is designed to enable businesses mobility and productivity through remote access and control, device provisioning, policy application and management, kiosk mode, and geofencing. Allowing IT teams…

Return to navigation

Product Demos

WebFrame Pro 1.2.0 Overview and Demo

YouTube

backupJamf-scripts Demo

YouTube

19 - Zentral - connect Jamf Pro with Webhooks

YouTube

TeamViewer Demo | JNUC 2021

YouTube

Demo Video | Jamf for Jira

YouTube

AutoPkgr + Jamf Pro - A Perfect Match | JNUC 2021

YouTube
View more demos
Return to navigation

Product Details

What is Jamf Pro?

Jamf Pro (formerly Casper Suite) is designed to automate device management for users while driving end-user productivity and creativity. According to the vendor, it is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple devices.

Jamf Pro Features

  • Supported: Zero-Touch Deployment
  • Supported: Device Management
  • Supported: App Distribution
  • Supported: Inventory Management
  • Supported: Enterprise App Store
  • Supported: Patch Management

Jamf Pro Screenshots

Screenshot of Jamf Pro (formerly Casper Suite) Dashboard

Jamf Pro Videos

Jamf Overview
Jamf Pro Demo
From our customers

Jamf Pro Integrations

Jamf Pro Competitors

Jamf Pro Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsMac
Mobile ApplicationApple iOS
Supported LanguagesEnglish, German, French, Chinese and Japanese

Jamf Pro Downloadables

Frequently Asked Questions

Omnissa Workspace ONE UEM, IBM MaaS360, and Ivanti Neurons for MDM are common alternatives for Jamf Pro.

Reviewers rate Usability and Support Rating and Implementation Rating highest, with a score of 8.

The most common users of Jamf Pro are from Enterprises (1,001+ employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(281)

Reviews

(1-5 of 155)

Regional Comprehensive Universities should investigate Jamf Pro

Rating: 10 out of 10
November 01, 2018
RL
Robert Lessinger
Campus Technician & "Mac Guy" (Apple Specialist)
St. Cloud State University (Higher Education, 10,001+ employees)
Vetted Review
Verified User
Jamf Pro
1 year of experience
View profile
Use Cases and Deployment Scope
Jamf Pro is significantly helping St. Cloud State University improve our security compliance as well as improve the our users' experience.
Pros
  • FileVault Encryption ease of use and compliance reporting.
  • Self Service makes software installation VERY easy for our users.
  • "System health" reporting helps IT maintain and patch users' systems, often before they reach out to our help desk.
Cons
  • We need better system name management, especially with enrollment profiles.
  • Better patch management for sys-admins so that updating software versions does not require constant uploading of software packages.
  • Health or status reports for users (oriented towards their needs).
Likelihood to Recommend
Jamf Pro does struggle with patch management. While it is capable, Munki performs better.

Jamf Pro is your one-stop management tool!

Rating: 10 out of 10
Incentivized
September 18, 2018
RI
Rollan Ibanez
Systems Administrator
The Christian Broadcasting Network (Broadcast Media, 1001-5000 employees)
Vetted Review
Verified User
Jamf Pro
3 years of experience
View profile
Use Cases and Deployment Scope
Jamf Pro is currently used in our organization as the Mobile Device Management tool that handles all of our Mac administrative needs. It provides a Self-Service portal that has a similar look and feel to what the Apple App Store has. And we are able to manage and provide version control for patches that are available for the apps that we support. It is currently being used by all departments, across the entire organization. For our use-case scenario, it addresses an end-point management system that we were lacking in both the Windows and Mac environments. To this day, our Mac management tool is the only tool being used to manage our Mac devices.
Pros
  • Jamf Pro provides the users with a customizable experience in their Self-Service portal. The new Jamf Pro 10 self-service portal now looks like the Apple App store with the ability to use a customized banner which represents our Organization.
  • Jamf Pro provides easy to use tools for end-point management of Mac devices. I have not gone through formal Jamf training yet, but was trained by our engineer who went through the training. I was able to learn and execute all that I know with informal training.
  • Jamf Pro continues to strive on great customer service for their clients. We had an issue with our upgrade that was resolved very quickly.
Cons
  • Jamf Pro could provide more apps that they are currently supporting within the Patch management function of the MDM.
  • Jamf Pro could add more functionality to how you are able to provide scopes. I would like it to allow more granular rules.
  • Jamf Pro can improve upon more free training courses for those just starting in the platform.
Likelihood to Recommend
Jamf Pro is best suited for management of a larger number of Mac devices. I would not recommend this MDM for smaller scale companies.

Jamf Pro: Why Bother with Anything Else? (except also get Apple Remote Desktop for a few cool things that it can do)

Rating: 10 out of 10
Incentivized
November 01, 2018
BH
Brett Hendricks
Computer Labs Manager
Gonzaga University (Higher Education, 501-1000 employees)
Vetted Review
Verified User
Jamf Pro
6 years of experience
View profile
Use Cases and Deployment Scope
Jamf Pro is used across the organization. It addresses deployment, patching, software installs, and updates. It allows for fixes to be deployed quickly to users once problems have been solved. It allows us to keep track of our Mac inventories, and we are looking forward to using it to help with a possible deployment of iPads in one of our science labs.
Pros
  • The Jamf Pro JSS is great at reporting on inventory. It is easy to set up an advanced search with multiple criteria that targets hardware, software, and other markers, including organizational and meta structures (like computer groups, building, or assigned user).
  • Jamf Remote is a great tool for "do it now" tasks. Using Jamf Remote, I can do pretty much everything a policy can do (install a package, run a script, execute a command, perform an inventory, etc.), but I can do it right away just once, so I don't have to go through the process of creating a policy for a one-off. I can also use Jamf Remote to connect to a system remotely.
  • Jamf Composer makes packaging software for deployment a breeze. It can pull in files from multiple folders, you can add scripts to run pre and post install, and it's all very straightforward.
Cons
  • When using Jamf Remote, the check for the latest jamf binary and binary location often produces enough "errors" that the procedure shows as having "failed" even though it succeeded, so it is difficult to know whether a procedure that "failed" actually failed or whether it just had a time trying to figure out which binary to use.
  • In the JSS profiles, it would be great to have an option to configure a particular setting in an area (e.g., security and privacy) without also thereby configuring all the settings for that area. Something like MS group policies for settings which can be enabled, disabled, or not configured.
Likelihood to Recommend
I think its suitability is inversely proportional to the number of systems under management and the amount of time one has to manage them.

Jamf Pro: Best in class for Apple MDM

Rating: 10 out of 10
March 03, 2021
JS
Joshua Smith
Senior Information Security Engineer
Confidential (Information Technology & Services, 51-200 employees)
Vetted Review
Verified User
Jamf Pro
10 years of experience
View profile
Use Cases and Deployment Scope
Jamf Pro is being used within the entire organization to manage our corporate Apple technology. We are using it to easily deploy laptops and mobile devices, and then manage the installed software / settings, ensure compliance, and handle patch management.
Pros
  • Device Provisioning
  • Patch Management
  • Self Service
  • Mobile Device Management
Cons
  • UI / UX - Self Service
  • macOS Update Management
  • LAPS Functionality
  • Binary Patching
Likelihood to Recommend
Jamf is great for managing a fleet of Apple devices with minimal human capital. It will take some time to set up all of the different aspects and features, but once you do, it pretty much just works. You can empower users to help themselves with Self Service, you can ensure device compliance with Configuration Profiles, lock down a compromised system with MDM commands, and keep users up to date with Patch Management. Areas where Jamf needs to improve are the user experience within Self Service and the Patch Management system needs to be more dynamic. It's not always easy to find things in Self Service and there are some current bugs that flood the user with unnecessary notifications and make it difficult to navigate. Patch Management needs to be adjusted to handle deferments / deadlines in a better way. It also needs to have a better handle on macOS system updates and updates to command line binaries. As of now, there is not a good way to use Jamf to manage these things.

jamf delivers what it promises

Rating: 9 out of 10
November 12, 2021
Verified User
Administrator in Information Technology
Internet Company, 501-1000 employees
Vetted Review
Verified User
Jamf Pro
3 years of experience
Use Cases and Deployment Scope
device management, software deployment, closing security gaps
Pros
  • Device management
  • great support
  • great community
  • always up to date with macOS
Cons
  • macOS system upgrade mangement
  • making the way easier for beginners
Likelihood to Recommend
the jamf patch management is very good, but this does not include the macOS system updates, these still have to be managed manually, unfortunately.
Return to navigation