JAMF Pro's Self Service change the way we support our users.
Another strong feature is the Self Service, which empowers the users to get their preferred app by themselves. We provide a set of commonly used apps, and suggest the to users via our branded Self Service app, and the users can decide when and what to install.
- Self Service - The highlight of our service to the users - this is what users see and experience directly from JAMF.
- Inventory - We can easily locate computer date, and link it to the user for further support on any issue.
- Policies & Scoping - we can deliver policies for setting and apps, and scope them to their desired groups and users.
Cons
- Patch Management - I would like to see a complete solution, with all the setting already in place, without the need for external software.
- On Premise administrating - we use an on premise setting, and maintaining is for really advanced admins.