Skip to main content
TrustRadius: an HG Insights Company
Jamf Pro

Jamf Pro

Overview

What is Jamf Pro?

Jamf Pro (formerly Casper Suite) is designed to automate device management for users while driving end-user productivity and creativity. According to the vendor, it is the EMM tool that delights IT pros and the users they support by delivering on…

Read more

Learn from top reviewers

Jamf Pro A+

Rating: 10 out of 10
March 30, 2024
Vetted ReviewVerified User
We use Jamf Pro to manage all our Macbook and iPad devices. Integrates nicely with Apple School Manager and makes it easy to deploy apps. We also use Jamf Protect for extra se...
Continue reading
Verified user
Professional
Jamf Pro5 years of experience

The Cadillac of Apple MDM

Rating: 10 out of 10
March 28, 2024
Vetted ReviewVerified User
Apple device management. In a world where people want choice and devices that don't necessarily like to be managed, this product is the Cadillac and granddaddy as far as Apple...
Continue reading
Verified user
Engineer
Jamf Pro10 years of experience

Jamf Pro - Apple's best friend

Rating: 10 out of 10
March 25, 2024
IncentivizedVetted ReviewVerified User
We use Jamf Pro as our mobile device management (MDM) for all our staff and student, macOS and iOS devices at the university. We have used it now for over 10 years. It has he...
Continue reading
Will Steward
Technician - Information Technology
Systems Admin
University of Gloucestershire
Jamf Pro10 years of experience

Jamf Pro MADE MY JOB LESS STRESSFUL

Rating: 10 out of 10
January 23, 2024
IncentivizedVetted ReviewVerified User
Jamf Pro is our only MDM. and it helps me run three different buildings and all of their devices. We are a CHARTER SCHOOL in Decatur IL. [...]. We have almost 500 devices and ...
Continue reading
Sara Sagola
Supervisor - Information Technology
IT Supervisor
Robertson Charter School

Jamf Pro Review

Rating: 10 out of 10
November 25, 2023
Vetted ReviewVerified User
Jamf Pro is the primary tool my university uses for Apple device management. Jamf Pro enables us to automatically enroll devices, apply configurations that ensure they adhere ...
Continue reading
Verified user
Consultant
Jamf Pro8 years of experience
Log in with LinkedIn to see content from your network
Return to navigation

Pricing

View all pricing
Jamf Pro

Jamf Pro

N/A
Unavailable

What is Jamf Pro?

Jamf Pro (formerly Casper Suite) is designed to automate device management for users while driving end-user productivity and creativity. According to the vendor, it is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.jamf.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

13 people also want pricing

Return to navigation

Product Demos

WebFrame Pro 1.2.0 Overview and Demo

YouTube

backupJamf-scripts Demo

YouTube

19 - Zentral - connect Jamf Pro with Webhooks

YouTube

TeamViewer Demo | JNUC 2021

YouTube

Demo Video | Jamf for Jira

YouTube

AutoPkgr + Jamf Pro - A Perfect Match | JNUC 2021

YouTube
View more demos
Return to navigation

Product Details

What is Jamf Pro?

Jamf Pro (formerly Casper Suite) is designed to automate device management for users while driving end-user productivity and creativity. According to the vendor, it is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple devices.

Jamf Pro Features

  • Supported: Zero-Touch Deployment
  • Supported: Device Management
  • Supported: App Distribution
  • Supported: Inventory Management
  • Supported: Enterprise App Store
  • Supported: Patch Management

Jamf Pro Screenshots

Screenshot of Jamf Pro (formerly Casper Suite) Dashboard

Jamf Pro Videos

Jamf Overview
Jamf Pro Demo
From our customers

Jamf Pro Integrations

Jamf Pro Competitors

Jamf Pro Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsMac
Mobile ApplicationApple iOS
Supported LanguagesEnglish, German, French, Chinese and Japanese

Jamf Pro Downloadables

Frequently Asked Questions

Omnissa Workspace ONE UEM, IBM MaaS360, and Ivanti Neurons for MDM are common alternatives for Jamf Pro.

Reviewers rate Usability and Support Rating and Implementation Rating highest, with a score of 8.

The most common users of Jamf Pro are from Enterprises (1,001+ employees).
Return to navigation

Comparisons

View all alternatives

Compare with

Jamf Now

Jamf Now

Compare
Kandji

Kandji

Compare
Addigy

Addigy

Compare
Jamf School

Jamf School

Compare
Microsoft Intune

Microsoft Intune

Compare
Google Endpoint Management

Google Endpoint Management

Compare
Ivanti Endpoint Manager

Ivanti Endpoint Manager

Compare
JumpCloud

JumpCloud

Compare
Ivanti Neurons for MDM

Ivanti Neurons for MDM

Compare
Cisco Meraki SM

Cisco Meraki SM

Compare
Apple Business Essentials

Apple Business Essentials

Compare
ManageEngine Mobile Device Manager Plus

ManageEngine Mobile Device Manager Plus

Compare
Scalefusion

Scalefusion

Compare
Trend Micro Mobile Security for Enterprises

Trend Micro Mobile Security for Enterprises

Compare
Return to navigation

Reviews and Ratings

(282)

Reviews

(1-5 of 139)

JAMF Pro's Self Service change the way we support our users.

Rating: 10 out of 10
Incentivized
September 25, 2018
GD
Gur Duvilanski
Apple MAC Specialist
Weizman Institute of Science (Higher Education, 1001-5000 employees)
Vetted Review
Verified User
Jamf Pro
3 years of experience
View profile
Use Cases and Deployment Scope
We use JAMF Pro at the Weizmann Institute of Science, to mange our Macs in the institute. Every Mac comes preinstalled with JAMF, and the user gets a full set of apps and setting on their Mac straight out of the box.
Another strong feature is the Self Service, which empowers the users to get their preferred app by themselves. We provide a set of commonly used apps, and suggest the to users via our branded Self Service app, and the users can decide when and what to install.
Pros
  • Self Service - The highlight of our service to the users - this is what users see and experience directly from JAMF.
  • Inventory - We can easily locate computer date, and link it to the user for further support on any issue.
  • Policies & Scoping - we can deliver policies for setting and apps, and scope them to their desired groups and users.
Cons
  • Patch Management - I would like to see a complete solution, with all the setting already in place, without the need for external software.
  • On Premise administrating - we use an on premise setting, and maintaining is for really advanced admins.
Likelihood to Recommend
JAMF Pro gives you all the basic tools to manage Macs, and if you wish, also very advanced and strong tools.
If you manage a large amount of Macs, you need a tool like JAMF Pro, to even start managing them.

A powerful tool for organizations with a large Apple user base!

Rating: 10 out of 10
Incentivized
October 03, 2018
Verified User
Technician in Information Technology
Higher Education Company, 1001-5000 employees
Vetted Review
Verified User
Jamf Pro
1 year of experience
Use Cases and Deployment Scope
At Michigan Tech we use Jamf Pro to manage Macs across the entire campus. This encompasses faculty and staff computers, and various public use Mac labs for students and guests to the university. Jamf also helps us image new Macs as they are purchased so we have a unified experience for Mac users across campus.
Pros
  • Detailed hardware and usage summaries for any enrolled device across the entire organization.
  • Easy remote management including remote control of devices and the ability to push out software to managed devices in just a few clicks.
  • Unified software configurations can be easily applied to all Macs as they are purchased and provides quick delivery to customers.
  • Built in App Store app support through self service for easy customer access to common apps without the hassle of personal App Store accounts.
Cons
  • Network imaging, especially with new macOS releases, can be tricky to get working properly.
  • Package versioning and ease of upgrades has a lot of room for growth.
Likelihood to Recommend
For medium and large organizations with a large Apple device user base Jamf Pro is perfect for device management. Jamf is a super powerful tool for managing labs or groups of user bases, but would not be well suited for small organizations with only a few devices.

Good workflow automation that we use to create a zero-touch onboarding for our users

Rating: 9 out of 10
Incentivized
March 12, 2021
DP
Dave Palombo
Mac Specialist
Compugen Inc (Information Technology & Services, 1001-5000 employees)
Vetted Review
Verified User
Jamf Pro
4 years of experience
View profile
Use Cases and Deployment Scope
The primary use case is to manage everything Apple in our environment. Everything from assigning the asset to the user, controlling licensing via App Store, custom policies and configurations. The goal is to ease the burden on our Service Desk, while also enabling the user to be more self sufficient. In the past I have used many MDM solutions and most of the time it came down to poor documentation with them compared to Jamf. We found the resources provided were more then enough to get us up and running. Plus the continued support from their staff have been awesome!
Pros
  • Jamf Nation - valuable information, tips, tricks and resources to go to when you might have issues. Often times the issue you are facing, isn't something new at all. There are always others who have run into it and can provide valuable insight to resolving. If it is something completely new, you have a plethora of other admins at your disposal who are able to quickly assist you.
  • Integrated patch management - easy to keep your software up to date on devices.
Cons
  • I think one of the big ones is automated device naming for Computers. You can do this via mobile devices in the pre-stage but not Computers. Having the ability to assign devices to a specific pre-stage enrollment group and having said group identify all systems via a specific prefix/suffix would benefit us a lot and keep a better consistency when it comes to users' machine names.
  • Improved Patch Management - This is in the works, I know, but having access to more applications or even improving the method to organizing/configuring patch management will be beneficial. Currently, it's a painful process to set it up.
  • Support for devices outside of Mac. A lot of Org's are looking to merge their fleet into a single MDM and while Jamf is the best I've used for Apple devices, having more functionality for devices outside of the Apple universe would benefit it in the eyes of other Org's.
Likelihood to Recommend
We have found Jamf to be the critical part to everything. Having the ability to automate our workflows has been great. Also having the knowledge base of other Mac Admins at our disposal with the Jamf Nation, that's something that very few if any, MDM providers have. We currently have a zero-touch workflow, we are able to deploy the full MS Office suite, complete encryption, block activation lock, all while the device is being enrolled for the first time. The user doesn't have to reach out to IT at all during the process which definitely improves the onboarding experience.

Jamf Happy

Rating: 8 out of 10
Incentivized
October 04, 2018
AS
Ashley Smith
Desktop Engineer II
Accolade, Inc. (Health, Wellness and Fitness, 501-1000 employees)
Vetted Review
Verified User
Jamf Pro
3 years of experience
View profile
Use Cases and Deployment Scope
We utilize Jamf Pro to maintain inventory and deploy software to Mac computers. We also utilize the DEP process with JAMF pro to provision Mac computers for new users. The JAMF backend is only accessible to our IT staff, but JAMF's Self Service and MDM features are used on all Macs across the company.
Pros
  • Inventory Management - JAMF Pro grabs the data from your laptops automatically and stores it all in an easy to navigate system.
  • Software deployment - Using JAMF Pro, you can deploy software, settings and more (printers?) to laptops en masse, with easy views of which machines have and have not received a deployment
  • Provisioning Laptops - Imaging is Dead, as most Mac admins are aware. MDM is needed to move forward, and JAMF applies it in a simple way so that you can set up provisioning workflows that kick off during the OS installation process.
Cons
  • Jamf could use some additional monitoring capabilities. Extension attributes can be used for almost anything, so perhaps a library of common extension attributes would be appropriate
  • Some of the logging regarding software deployment is vague, which can make it hard to determine what is causing the deployment to fail. More verbose logging would be great.
  • More documentation for the JAMF API would be helpful for Mac Admins to be able to utilize it when building packages and writing scripts.
Likelihood to Recommend
Jamf Pro is well suited for admins who do not prefer to do a lot of manual work in setting up an MDM system for their Mac environment. Jamf Pro manages inventory and software deployment very well, and in an interface that is easy for admins to navigate.

Jamf MDM

Rating: 9 out of 10
May 18, 2019
Verified User
Analyst in Information Technology
Financial Services Company, 501-1000 employees
Vetted Review
Verified User
Jamf Pro
1 year of experience
Use Cases and Deployment Scope
We are currently using Jamf Pro to manage our fleet of Mac devices across the group. It performs well, we are heading towards having a completely DEP workflow and Jamf makes it very easy for us to manage the fleet. The ability to work from a web interface allows us to deploy any updates and changes quickly and efficiently. Jamf has been consistently providing useful updates with excellent documentation.
Pros
  • Self service allows our users to just get the apps they need for their role.
  • Excellent customer service.
  • Speed and accuracy of check-in/deployment of changes.
Cons
  • The web interface can be frustrating at times.
Likelihood to Recommend
An excellent suite of tools that is rarely behind Apple's feature set.
Return to navigation