TrustRadius Insights
JangoMail has been widely used as an email platform by users seeking to send professional emails to their customers and potential …
Starting at $25 per month
View PricingOverview
What is JangoMail?
JangoMail is an email marketing platform. Companies use JangoMail to send marketing emails, transactional emails, and person-to-person emails. JangoMail offers a feature-rich application, 24/7 support, inbox delivery, integration with most CRM's, reporting and a low price guarantee.
Recent Reviews
Pricing
Spark
$90.00
Cloud
per month
Pro
$120.00
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $25 per month
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is JangoMail?
JangoMail Video
Introduction of JangoMail email technology
JangoMail Integrations
JangoMail Competitors
JangoMail Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
JangoMail is an email marketing platform. Companies use JangoMail to send marketing emails, transactional emails, and person-to-person emails. JangoMail offers a feature-rich application, 24/7 support, inbox delivery, integration with most CRM's, reporting and a low price guarantee.
JangoMail starts at $25.
Reviewers rate Email deliverability reporting highest, with a score of 8.5.
The most common users of JangoMail are from Small Businesses (1-50 employees).
Comparisons
Compare with
Reviews and Ratings
(10)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
JangoMail has been widely used as an email platform by users seeking to send professional emails to their customers and potential customers. Despite lacking certain features such as templates and intuitive design, JangoMail has served as a helpful tool for sending information and emails to clients, facilitating communication and client interfacing. Additionally, the platform has proven valuable when there is a need to quickly and efficiently send a large volume of emails to subscribers for product updates and other important messages.
Users have recognized the potential for JangoMail to integrate with other platforms like CRMs, although no one at the company has reported integrating it with their Salesforce instance. However, some users have experienced issues with error messages, particularly when not being alerted to problems with email lists and formatting errors until after sending out a significant number of emails. Furthermore, users have found JangoMail's reporting feature to be lacking, making it necessary for them to download data in order to calculate click-through rates and open rates.
Overall, while JangoMail may not offer all the advanced features found in other solutions like Constant Contact or HubSpot, it has proven valuable for its ability to efficiently manage email communication with clients and send mass emails to subscribers when needed.
Easy to Use: Many users have found the platform to be easy to use, thanks to its user-friendly interface. They appreciate the intuitive design and straightforward navigation, which makes it simple for them to navigate through different features and functionalities.
Powerful Reporting: The reporting feature of the platform has been highly praised by several reviewers. It provides solid and powerful insights that help users track the performance of their email campaigns. With detailed analytics and metrics, users can easily measure the effectiveness of their strategies and make data-driven decisions.
Wide Range of Options: Users appreciate the wide range of options offered by the platform. Whether it's creating lists with prospecting data, sending mass emails to stakeholders, or choosing from a variety of premade templates for beautifully formatted emails, this platform offers flexibility and versatility in meeting diverse email marketing needs.
Unattractive UI Design: Some users have found the UI design of the system to be unappealing and wished it had a more visually pleasing appearance.
Complicated UI Navigation: Several reviewers have mentioned that the UI design is rough and complicated, making it difficult for them to navigate through processes and figure out how to use certain features.
Issues with Editing HTML and Send Schedule: A number of users have encountered difficulties when trying to edit the HTML and send schedule. They have reported that while changes made to the HTML are recognized by the backend, changes made to the send schedule are not.
Attribute Ratings
Reviews
(1-4 of 4)Companies can't remove reviews or game the system. Here's why
August 02, 2022
Inexpensive service, you get what you paid for though
Since we are a company that needs to advertise our product to our subscribers quickly and efficiently, JangoMail serves this purpose well. It can send a large amount of email regarding the product that is coming out or other updates that I want to give my subscribers quickly and efficiently.
- Send out mass emails
- Easy to use interface
- Being able to customize email templates
- Lacking of a drag and drop feature
- Lack of well written tutorials or documentation
- It doesn't do well with displaying error
- Sending mass mails so consumers can get an update on our newly released products
- Quite inexpensive so we don't have to break bank for this
- Lack of functionalities and features is a downside which caused more manual works
53.33333333333333%
5.3
50%
5.0
58.75%
5.9
We used to use outlook to send out emails to our subscribers, which is not very efficient. With JangoMail, we were able to send emails more efficiently and quickly, which save us a lot of times. It is also more professional than sending through outlook. However, JangoMail is lacking in its capabilities though, I would like to see more features added in the future.
March 03, 2017
Hard to find a reason why anyone would choose JangoMail
We were using JangoMail as the email platform for all of the marketing emails sent to customers and prospects. It is designed to be an email engine that integrates into other platforms, like CRMs. However, no one at our company had integrated it with our Salesforce instance. JangoMail is extremely primitive as compared with other solutions, like Constant Contact, or HubSpot. You need to upload lists and then compose emails. There are no templates. It is not intuitive at all. For example, after receiving notice of a problem on an email that did not go out as planned, we were told by their support people "oh there's no way that you would have known that". That was because, in the uploaded list spreadsheet, we had an extra character in an email; it stopped the whole job and did not flag us.They need error messages to prevent you from making and learning from your mistakes. We were only alerted to a problem with the interaction of JangoMail and Grammarly after we had sent out hundreds of emails that were exceptionally long and we went over our $ allowance. Then I suggested that they alert their customers about this problem and they only put a small warning on the email home page. Again, no error message when the error occurs. The JangoMail reporting is terrible; you must download the data to calculate click-thru rates and open rates, and they are an email platform?
- The platform is inexpensive.
- Their support people are very nice.
- There are no templates to create emails. There are no drag and drop features.
- Reporting should contain necessary everyday metrics, such as click-thru rates!
- Error messages are needed on things that you just can't know any other way.
- System problems should be highlighted at the top of every page, not just the home page.
- JangoMail was costing us time and money due to the problems that we were experiencing with it.
20%
2.0
10%
1.0
N/A
N/A
I inherited JangoMail. I would never have chosen it as a marketing tool. It is so primitive when you compare it to any of the other marketing email platforms. You need to be able to easily create good looking emails and send to various lists created within the platform.
February 04, 2015
JangoMail helps you SHOUT OUT to your customers.
Score 9 out of 10
Vetted Review
Verified User
- As the world has more and more devices such as smart phones, ipads, androids, desktop and mobile phones there is a need to have the email message scaled to each device and be responsive in the delivery of each email to each device - JangoMail delivers.
- I choose JangoMail for their transparent HTML interface to create the emails and responsive email delivery.
- JangoMail offered a free trial, and I was impressed, and purchased.
- So far I haven't had any troubles, or problems with JangoMail. I'd love to just paste a WORD doc into the HTML window, but I am not going to risk having the links broken. So I preformat my copy with the long links and then insert them in the HTML window and make them look pretty.
- JangoMail's "add additional fields" in the into the body of the email is not very transparent, but when you add additional features and that depth of functionally then there is going to be a higher learning curve. I have not explored all of their tutorials.....and they have a great blog to explore also.
- This is not a big thing but maybe a clock could be installed to show that the email is being sent and that there is x amount of time until the "report" is ready to view. There is a no man's land time that as a user you are not sure if the mail got delivered or is being delivered.
- I use it for lead conversions, and it has been a positive experience.
1
The person who uses Jango Mail is in charge of email marketing.
November 26, 2013
JangoMail - Better than the best
Score 7 out of 10
Vetted Review
Verified User
- Sending mass email to company stakeholders.
- Beautifully formatted emails using their premade templates. Lots of options to choose from.
- Sending out surveys made easier than before. And it's better than most of the products out there in the market.
- Had issues in using NoSQL DB integration.
- APIs are little complicated to understand at first.
- Better documentation and video tutorials are needed.
- Ease of reaching out to targeted audience.
- Studying the outcome of email campaigns is easier using JangoMail.