https://dudodiprj2sv7.cloudfront.net/product-logos/M1/My/PIVU6BETBT1N.pngTIBCO Software Inc.Jaspersoft--Power, Flexibility and Simplicity2017-11-03T14:32:32.682ZWe embed TIBCO Jaspersoft into our commercial application(s) that we sell to customers We embed TIBCO Jaspersoft into our internally used application(s) We use TIBCO Jaspersoft for print-ready, pixel-perfect reporting,Jaspersoft can be seamlessly embedded into web applications. Jaspersoft is easily customized allowing nearly complete control over the reporting environment. Jaspersoft is scalable allowing it to grow to meet the needs of our growing user base as our deployment rolls out across the country. Jaspersoft is easy to learn for the report developer.,Jaspersoft Studio is a little "buggy" having to be closed and re-opened periodically throughout the day. Multi-select queries return and load the entire query result set rather than allowing "lazy-loading" of records as a user scrolls. This results in slow loading report parameter screens as the lists are loaded. It would be great to have source control (such as Version One or Git) better integrated into Jaspersoft. Version 6.4.3.final of Jaspersoft Studio has some bugs where some button on the main toolbar simply do not function (such as "Publish the file on JasperReports Server."),9,Jaspersoft has had a huge positive impact for my company. Our reporting platform has been one of the most reliable parts of our new system having been running in production for more than six months without a single production outage. The users love the ability to run reports themselves, real-time and export them in a number of formats. As a developer, I appreciate the back-end ability to monitor and debug any issues the users have such as report performance and accessibility. Having the ability to use a pre-defined template for new report creation allows for the rapid creation and deployment of new reports in a matter of days rather than weeks or months.,Jaspersoft Premium Support (No annual case limit),Our current implementation of Jaspersoft touches two data sources in a single web interface. Although we do not currently use Jaspersoft across multiple platforms or a large variety of data sources, we realize that may be a future need and appreciate the flexibility provided by Jaspersoft if that need arises. As our company continues to grow and we integrate more of our business units together, this broad platform support may become critically important in the future.,Multi-tenancy is a feature we currently use as we provide reports to internal users for client reports, reports to external clients (specific to an account) and accounting reports to our internal financial team. As all of these reports are accessed through the same web-interface it is critical to segment them by security and profiles.,Business Objects SRC and Microsoft SQL Server,9,Implemented in-house,10,Self-taught,The product was quite easy to learn the basics. Once I got more deeply into the product and began developing more complex solutions, my training became more intricate and I had to learn the product in more detail. However, overall would rate Jaspersoft as one of the more intuitive report development interfaces I have used.,None/Don't Know/Other,,,Real-time reporting Multiple data sources Mobile device reporting access Data visualizations,We have fully integrated Jaspersoft into a custom-developed web site for use by corporate personnel as well as clients Using our in-house developed web site, we have developed a very robust report scheduling system,We hope to use a future edition of Jaspersoft to query data from multiple, disparate data sources We plan to use Jaspersoft ad-hoc reporting,10,Microsoft Office 365, Snagit, Skype for Business,No,Product Features Product Reputation Vendor Reputation Existing Relationship with the Vendor Third-party Reviews,We are satisfied with our evaluation and selection process.,Yes,Yes,I was experiencing an issue where I was unable to use the publish button on my toolbar to publish reports. Jaspersoft support responded quickly with a work-around while they researched the issue. Within a couple of days, they were able to provide a patch correcting the issue.,Easy to insert an externally developed query into a report Easy to control deployment to multiple environments,It is difficult, if not impossible to incorporate source control with Jaspersoft It is currently not possible to use data from multiple data sources in a single report Upon publishing a report, it is frustrating that Jaspersoft does not save my publication preferences from report to report,9Ken SparksEmbedded BI for All2018-09-19T16:45:37.465ZWe embed TIBCO Jaspersoft into our commercial application(s) that we sell to customers We use TIBCO Jaspersoft for print-ready, pixel-perfect reporting,Modern looking reporting - (many other products are still archaic looking in their default selections) Quick time-to-market turn-around from concept to reality when creating a report Listens to customer feedback for future features - this, I believe, has greatly shaped some of the upgrade features we have seen of late that have brought the level of usefulness up for Jaspersoft and ease of use for non-developer users Full customization of reports with scheduling and many different formats available (I mention this because some other products had limited export format options),If you do not have a proper hardware set up, report run-time can be slow and take up a lot of resources in a shared stack. You must fine tune a lot of set up for DB servers in order to get that perfect runtime for end users Users with very slow connections/not close to runtime locale of reporting server can have very slow experiences with reports It is a large learning curve to gain that best-practice knowledge of using DB. This is understandable for most products. I wish that Jaspersoft had better documentation for this in the form of more shared examples in order for users to gain better business practice-use of the product. We struggled with many trial and error methods until finding those perfect solutions.,8,It has made some of our applications stand out from competitors as our reporting engine offerings are much more advanced.It has allowed us to use our developers for our main products and not have to share with the BI requests. Now all of our reporting requests have gained in demand and we are making ourselves as a company more sought after with our reporting edge.,Jaspersoft Standard Support or Professional Standard Support for AWS (12 annual cases),As a software company, we have to deal with a lot of changes within the industry tools in terms of upgrades and changes in support for products. Jaspersoft is perfect in that there is not a single way to use/implement which allows us to spend less time working on the integration.,Privacy is of the utmost importance for our clients and so we value the security offerings in the application which allows us to host many clients in a shared environment. This brings down our cost and maintenance support of the clients and their interaction with the application.,7Ashley LeeTIBCO Jaspersoft to ease tailored reporting needs for end users2017-06-12T19:28:17.653ZWe embed TIBCO Jaspersoft into our commercial application(s) that we sell to customers,TIBCO Jaspersoft is able to integrate perfectly with our custom business application. TIBCO Jaspersoft has a valuable designer to let the end users design their own tailored reports based on a selection of data provided in application design phase. TIBCO Jaspersoft is able to manage multi-tenancy for our end users, allowing for the segregation of duties and data isolation.,It requires a lot of resources to provide a good end user experience, especially in terms of memory. The management of custom domains to define the users and properties is hard to manage, causing a tree-structure with too many leaves. The integration between TIBCO and SQL Server should be improved since its installation and maintenance is currently not as easy as the integrated database solution.,7,The main advantage in terms of ROI when dealing with TIBCO Jaspersoft is the speed-to-market and cost saving when end users require changes in the definition of the reporting features within the custom business application. Before switching to TIBCO, the reporting features were based on Microsoft SQL Server Reporting Services, where each report was produced by developers, and it was requiring an update of the application to embed the new reports, based on our current implementation. With TIBCO Jaspersoft, reports can be tailored at speed of light, without any involvement of developers (saving money into the application life cycle) and without any risk to introduce regressions.,TIBCO Jaspersoft is based on JAVA technology, while our custom business landscape is based on Microsoft .NET Framework technology. The two systems can seamlessly work together without any specific complexity, adding a great value to the overall solution provided to end users. Our solution is based on end user data hosted in SQL Server databases, and TIBCO can manage also this kind of data source, although it natively uses different database solutions.,Our business application is based on multi-tenancy. Our implementation is consisting of having one database per each customer. Thus also security is fundamental to allow segregation of duties and data isolation. The built-in multi-tenancy features in TIBCO Jaspersoft allowed us to perfectly integrate it into our landscape, letting each user to authenticate on Jaspersoft and access their data in a transparent and secure way.,Microsoft SQL Server,8,Implemented in-house,6,Online training,7,We have a dedicated Customer Success Manager, and we realized so far with our experience with TIBCO, that this is the highest value TIBCO is providing to our company as a partner. This is because this dedicated resource is available and willing to contribute and participate in our internal organization and internal discussions about our TIBCO Jaspersoft implementation roadmap.Davide MarzuccoTop heavy but worth it in the end!2017-10-06T17:21:14.978ZWe embed TIBCO Jaspersoft into our commercial application(s) that we sell to customers,Pixel perfect reports Multi-tenancy Jaspersoft Studio - a powerful tool for designing reports and publishing them seamlessly to the server SSO (Single Sign-On) Affordable BI stack,Dated UI. Definitely not Web 2.0! Multi-tenant row level security and data domains are not easily implemented without consultants. Learning curve. Training and documentation drives success, even for technical folks. Lack of sample reports/templates for the education vertical. Server config/license management should be web accessible for the superuser.,7,No ROI realized yet. However, we are rebooting the project and have a better chance at success this time. Utilizing TIBCO resources to attain our goal this time, versus using third party external vendors.,We run on an open source stack and offer Jaspersoft as a SaaS product. So broad platform support is nice to have but not critical to us as long as our stack is supported.,Extremely important, especially for SaaS vendors like us that have a single database for all the clients. Data security and logical segmentation are critical to us and we would not even have considered Jaspersoft if it did not have native support for multi-tenancy.,Microsoft Power BI, Sisense and Tableau Online,5,Vendor implemented Professional services company,5,Online training,5,We used the UpShift customer success program for installation, training, upgrading, patching,etc. Not the best use perhaps but we needed to ensure a solid production environment for our clients. We burned through the hours with a reasonable outcome but no documentation/hand-off or follow through.,No,No,Not experienced it yet on the technical support side. On the business side though, The Client Success Manager is quite eager to help and reaches out frequently to check in. That can be attributes to good account management strategy as well. Also to be fair, Professional Services supported their work really well even after the engagement was complete. A part of that depends on the relationship you strike up with them as well.,Building basic reports. However, you need to be at least an intermediate level SQL expert as the bulk of the report creation logic lies in the SQL. Basic dashboards. User and Role Management Connecting to data. We used JDBC. Interactions with Reports/Dashboards and Data Export functions,Setting up row level security in multi-tenant deployments. We had to hire experts. Jaspersoft Studio Professional is very clunky to use Dated UI and UX concepts lead to the lack of intuitiveness. Visualize.js, with its shortcomings. iFrame embeds for Analytics is not the best or modern approach for integrations. That is what we had to use.,Yes, but I don't use it,6Rahul GoswamiPresentation is 90% of the BI Battle2017-10-10T19:35:00.798ZOther,Adhoc domain structure is flexible and robust. It puts quite a lot of power into the hands of our power users and enough simplicity into our other users' hands to get them most often what they need. Datasource connectivity. We have easily been able to connect to multiple data sources to produce reports which has been critical for us. The ease of use of this was part of our selection of Jaspersoft as our BA product. Ease of use and extensibility of visualizations. Having HTML5 charts available with all the available options means we can EASILY make data pretty and usable for pretty picture people. Dashboards. They are easy to build and flexible. Wonderful feature.,Performance on some of the way adhoc domains work. So for example, we have to set the default aggregation on all fields to NONE otherwise it calculates them ahead of time, causing delays. This is mostly because of the size of data we are dealing with. Having to set that default to NONE means we need more educated users to use the tool. Not a show stopper, but could be better. We purchased JaspersoftETL. Just don't bother. There is no TIBCO support for that product and after this experience, I wouldn't recommend the underlying product at all.,8,With Jaspersoft we can more easily have people schedule and plan their own report delivery meaning we need fewer BI resources. In addition, they can explore the data on their own which means they are clearer when they come ask for things. Having prepared reports readily available means the people can get at the data they want when they want it. They do not have to wait for us to email them CSVs meaning work gets done faster. In addition, having those consistent reports means people all understand the data better, again making BI not have to be so big to be productive.,We are deployed on Ubuntu. It just had to work there. It does and very nicely. Memory management is easily customizable and works wonders.,We do not use this feature as of yet.,,8,Implemented in-house,9,Self-taught,Documentation is strong making it much more useful to learn on your own than to get training.Eva Donaldson
Reviews (1-19 of 19)
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October 09, 2018
Score 9 out of 10
Read Ken Sparks's full review
I ALWAYS get a response from the Tibco support team and they always offer a solution or develop a solution and then offer it. I definitely feel like my issues are important to Tibco and they work diligently to resolve them and ensure I am satisfied with the result. This is support beyond what I typically expect in the software industry.
September 19, 2018
Read Ashley Lee's full review
They have a great customer support ticketing system in which they always respond same-day.
I wish that the lower level support access came with more than just 12 cases per year though as this makes us less likely to reach out for questions on things that we then instead try to solve ourselves which results in loss of time in trying to acquire new features and or solve a problem.
May 29, 2018
Read Davide Marzucco's full review
We have been several times in the need of support from Tibco, mostly to setup and fine tune the production environment, and every time their support was always willing to help. Whenever the issue was complex, and eventually due to customizations done by us at their software, we can anytime reach to our Customer Success Manager, who is available to enter and contribute into our internal discussions with all our teams, so to be involved in our product implementation roadmap, and connecting back to Tibco support team, to provide clarity on our needs and deadlines. The result is our requests get resolved brilliantly.
May 22, 2018
Read Rahul Goswami's full review
Average quality given my experience with them.
May 22, 2018
Read Eva Donaldson's full review
They respond quickly. Depending on the rep you get service can vary between amazing and "meh" but by the end you get what you need. It is just a matter of how many times you might have to clarify for the "meh" folks.
October 09, 2018
TIBCO Jaspersoft Review: "Good solution for those requiring tight integration or near-open source flexibility."
Score 6 out of 10
Read this authenticated review
Support is pretty good, sometimes have had to escalate to get to the bottom of more complex or urgent issues, but generally issues are well tracked and comprehensively dealt with.
May 22, 2018
Read this authenticated review
It takes a good bit of back and forth to get to the bottom of the complex issues i open cases about. Also i was paying for the top tier support and was hoping for faster resolutions.
May 22, 2018
Read this authenticated review
I have found quick response from Jaspersoft Support. Some of my support questions may not get the response I am looking for but I have found the support personal to work with me tell I feel that the support request is resolve.
May 21, 2018
Read this authenticated review
Always received help whenever needed and support team is helpful
March 08, 2018
Read Gerald Meachem's full review
Support has been very responsive, and very helpful in my experience. They are quick to respond initially and quick to respond to followup questions/information. They provide solutions or workarounds quickly. If the answer is a "working as designed" sort of response, they provide a very thorough reason why. The support portal is easy to use.
March 02, 2018
Read Craig LaValle's full review
They have been very responsive to our questions and concerns. Sometimes, though, I feel like they ask for a bit too much information for the problem at hand.
May 08, 2018
Score 10 out of 10
Read Peter Larabell's full review
I am giving it a 10 because I like Jaspersoft. However, I really haven't had a need to "get support". Never really had a problem with it. :) I've made hundreds of reports, including ones with sub-reports. We've done schedules, dashboards, ad-hoc, manual JRXML editing and all that. We've been through a handful of version upgrades as well. Never needed to get tech-support. :/
March 03, 2018
Read Milan Paunovic's full review
Good looking reports are hard to develop, I personally didn't have problems with learning but I see that other had those problems and they are developers that are more used to Microsoft products, and didn't have experience with Eclipse. Not satisfied totally with support we had few problems, and questions after training, but didn't have answers and feedback. Community is not that big, you will not be able to find solutions for your problems.
May 11, 2018
Read this authenticated review
Whenever we have contacted Support, our expectations have been met.
March 01, 2016
Read Rob Williams's full review
Japsersoft provides competent support professionals who are experts with the software and the environments in which it is deployed resulting in rapid solutions to support request.
November 18, 2013
Read Robert Mills's full review
I've had several issues using and implementing Jaspersoft over the last year. I've run into unique situations and strange bugs that seem to make no sense. Every time I've run into a brick wall on how to fix my issue, I've been able to create a support case with Jaspersoft and have a representative helping me within minutes. They've all been very knowledgeable about their product and every single issue I've had has been resolved. Granted, some of the issues took some creative solutions, but at the end of the day, I have a production environment that runs well and I know that if I run into any future issues, I'll have the assistance I need within minutes, not days.
TIBCO Jaspersoft Scorecard Summary
Feature Scorecard Summary
About TIBCO Jaspersoft
Jaspersoft is a Business Intelligence suite that brings users worldwide more timely, actionable data inside their apps and business processes, through an embeddable reporting and analytics. The vendor says Jaspersoft is a cost-effective platform, and its goal is to help users make better decisions faster.
Categories: Full-Stack Business Intelligence, Heatmap and Session Recording, Business Intelligence (BI)
TIBCO Jaspersoft Screenshots
TIBCO Jaspersoft Video
TIBCO Jaspersoft Downloadables
- TIBCO Jaspersoft Studio is a powerful, intuitive, 100% Java visual report builder and designer. Featuring the industry's most advanced design environment, it enables you to create the richest, most customized reports and visualizations for JasperReports.
- Jaspersoft is the world’s most widely deployed Business Intelligence (BI) suite due to it’s comprehensive capabilities, flexible light weight architecture, and affordable subscription model. Jaspersoft delivers reporting, dashboards, analysis, and data integration services for both stand-alone and embedded BI requirements. With self-serve web based design and analysis tools, users and businesses of all sizes can improve their competitiveness and decision making with Jaspersoft.
- Jaspersoft ETL (extract, transform, and load) powered by Talend is the most flexible, powerful, and affordable open source tool for data integration requirements. Designed to support one to many developers while scaling to the highest levels of data volumes and process complexity. Developers can graphically design, schedule, and execute data movements and transformations for business intelligence projects, such as loading an Operational Data Store (ODS), Data Mart, or Data Warehouse.
TIBCO Jaspersoft Integrations
TIBCO Jaspersoft Competitors
Has featureFree Trial Available?Yes
Has featureFree or Freemium Version Available?Yes
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?No
Jaspersoft offers flexible pricing for ISVs and SaaS per customer or by CPU core.
TIBCO Jaspersoft Support Options
|Free Version||Paid Version|
|Video Tutorials / Webinar|
TIBCO Jaspersoft Technical Details
|Operating Systems:||Windows, Linux, Mac|
|Mobile Application:||Apple iOS, Android|
|Supported Languages:||English, Spanish, German, French, Portuguese, Chinese, Japanese, plus the ability to add additional languages|