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JazzHR

JazzHR

Overview

What is JazzHR?

JazzHR is an ATS and recruiting software. JazzHR aims to replace antiquated hiring processes like email and spreadsheets with an intuitive applicant tracking system that helps recruiters and hiring managers build a scalable and effective recruiting process.

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Recent Reviews

TrustRadius Insights

JazzHR has been widely utilized by organizations across various industries to streamline their hiring processes and enhance efficiency. …
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Jazz keeps us sane

9 out of 10
May 03, 2021
Incentivized
Our whole team is using Jazz HR for recruiting our new full-time staff, part-time, and even bringing our volunteers on board. The workflow …
Continue reading

JazzHR is a Breeze

8 out of 10
April 23, 2021
Incentivized
JazzHR is being used by our Human Resource Department - it keep us organized on who has done what. In one place we know who contact which …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 15 features
  • Customized Application Form (49)
    9.5
    95%
  • Applicant Tracking (51)
    8.9
    89%
  • Resume Management (51)
    8.2
    82%
  • Company Website Posting (49)
    6.1
    61%
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Pricing

View all pricing

Hero

$39

Cloud
per month

Plus

$219

Cloud
per month

Pro

$329

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://jazzhr.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

8
Avg 8.0
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Product Details

What is JazzHR?

JazzHR is an ATS and recruiting software. It provides core ATS and hiring features, fom job posting to offer management. Capabilities include:

  • White Labelling

  • Unlimited jobs and users on the platform

  • Support for collaborative hiring processes

  • Offer management

  • Regulatory compliance and reporting

  • Integration with other HR software


Pricing is on a tiered basis, from basic job posting and syndication at $39/month for smaller teams to the full suite of features for $309/month.




JazzHR Features

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Customized Application Form
  • Supported: Resume Management
  • Supported: Duplicate Candidate Prevention
  • Supported: Candidate Search
  • Supported: Applicant Tracking
  • Supported: Collaboration
  • Supported: Task Creation and Delegation
  • Supported: Email Templates
  • Supported: User Permissions
  • Supported: Notifications and Alerts
  • Supported: Reporting

Additional Features

  • Supported: Offers & eSignatures
  • Supported: Knockout questions
  • Supported: Hiring automation

JazzHR Screenshots

Screenshot of View candidate's profiles at any time from one central location.Screenshot of Welcome to the JazzHr dashboard. Here's where you'll manage all your open jobs.Screenshot of With JazzHR, you'll get access to your own, customizable careers page.Screenshot of The candidate pipeline shows you what stage of the hiring process candidates are in.Screenshot of Easily communicate with candidates with bulk actions and custom email templates.Screenshot of JazzHR offers customizable evaluations and assessments.Screenshot of Customize recruiting workflows to reflect your hiring process.Screenshot of Come prepared to every interview with JazzHR's guided interview templates.Screenshot of See which jobs and job boards are performing with JazzHR's Job Analytics.Screenshot of Gather data and create custom reports for easy viewing.

JazzHR Integrations

JazzHR Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUSA, Canada
Supported LanguagesEnglish

Frequently Asked Questions

JazzHR is an ATS and recruiting software. JazzHR aims to replace antiquated hiring processes like email and spreadsheets with an intuitive applicant tracking system that helps recruiters and hiring managers build a scalable and effective recruiting process.

Greenhouse, Lever, and iCIMS Talent Cloud are common alternatives for JazzHR.

Reviewers rate Customized Application Form highest, with a score of 9.5.

The most common users of JazzHR are from Mid-sized Companies (51-1,000 employees).

JazzHR Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)10%
Mid-Size Companies (51-500 employees)75%
Enterprises (more than 500 employees)15%
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Comparisons

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Reviews and Ratings

(123)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

JazzHR has been widely utilized by organizations across various industries to streamline their hiring processes and enhance efficiency. Users have found the software to be incredibly user-friendly, providing a seamless experience for both staff and applicants. With its mobile-friendly application process, JazzHR has made it easy for candidates to apply for positions on the go.

One of the key use cases of JazzHR is its ability to centralize all open positions and candidate applications, simplifying applicant tracking for companies. This feature has allowed users to easily track communications with applicants and hiring managers, ensuring that nothing falls through the cracks. Additionally, customers have praised JazzHR for automatically sending job postings to free job sites, allowing them to find qualified applicants without any hassle.

Another valuable use case of JazzHR is its capability to facilitate collaboration in evaluating and selecting candidates. The software's evaluation manager and dynamic workflows have enhanced the hiring process by streamlining the entire workflow and eliminating the need for manual job posting, resume sorting, and applicant tracking. Moreover, JazzHR has enabled organizations to gather feedback from employees, helping them address internal issues and make informed hiring decisions.

Furthermore, JazzHR has proven beneficial for globally distributed teams as it helps them stay organized by centralizing all job postings, candidates, and hiring cycles. The software's ability to integrate well with other systems has broadened its scope of utilization, making it a versatile tool for recruiters, analytics professionals, and job management system administrators.

Overall, JazzHR has provided valuable solutions in automating manual tasks, increasing candidate pools, simplifying communication with applicants, and saving costs associated with the recruiting process. Its ease of use, centralized management capabilities, and ability to integrate seamlessly with other platforms have made it a popular choice among small to medium-sized companies looking to streamline their hiring efforts effectively.

User-Friendly Interface: Reviewers have consistently praised JazzHR for its highly intuitive and user-friendly interface. Many users have stated that the platform is effortless to navigate, allowing them to complete tasks without any confusion or extensive training. The simplicity of the platform has been particularly appreciated by new users who were able to quickly understand and utilize it.

Customizable Options: Users appreciate JazzHR's wide range of customizable options, which enable them to set up custom processes and communications with ease. This flexibility allows organizations to tailor their workflows to their specific needs, making the platform highly adaptable and suitable for different hiring scenarios.

Efficient Hiring Process: Several reviewers have highlighted JazzHR's ability to reject candidates who do not meet qualifications as a time-saving feature that streamlines the hiring process. By easily filtering out unqualified applicants, recruiters can focus on the most suitable candidates, saving both time for the recruiting team and candidates themselves.

Limited Templates for Commonly Used Forms: Some users have stated that there is a lack of common templates available for frequently used forms like Federal Tax Forms and I9, resulting in a time-consuming process of using eTemplates and requiring manual data entry for each form.

Confusing User Interface: Several reviewers find the user interface to be confusing and mention that the product and UI seem to change frequently, which can be frustrating when they are just getting accustomed to the new interface.

Unreliable Search Function: The search function within a particular job has been reported as unreliable by some users. They have mentioned that the search box does not collapse to show the results even when the search runs successfully.

According to user reviews, JazzHR is recommended for small businesses and budget-conscious users due to its low price and easy interface. Users suggest using JazzHR on desktop rather than mobile for optimal usage. Users highly recommend JazzHR for applicant tracking and finding candidates from various sources. They find it fast to set up and easy to use, making it a great option for small and mid-sized companies. The automation features, offer letter signatures, integrations, and support team of JazzHR are highly praised by users. They suggest utilizing as many features as possible to enhance the user experience. Additionally, users appreciate how well-organized JazzHR is for viewing candidate information and tracking progress. Overall, users highly recommend JazzHR as a budget-friendly and easy-to-use ATS with powerful features and excellent customer service.

Attribute Ratings

Reviews

(1-25 of 32)
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Nick Doblado | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
JazzHR has been an ATS that has helped us scale and establish a solid process/workflow for our Recruitment cycle. It has many different capabilities and a broad scope of utilization that interacts with many other systems in order to ensure a smooth process integration. JazzHR also provides a very straightforward, user-friendly platform that is easily learned/taught. They have a solid support team that is always ready to help and integrate any feature request you might need.
  • Workflow establishment
  • Process Adherence
  • Integrates with your others different recruiting/HR systems
  • Better scope for remote job postings (free job boards, etc)
  • Reporting could be more robust
JazzHR has definitely been a good system that helped us scale from a number of 500 - 1500 employees. It has helped us build a good recruiting process with very detailed and specific workflows that make the work for each recruiter much easier and smooth. Helps you keep everything organized and in one place. Has capabilities of using hello sign, sync with google calendars, checker, zoom, Linkedin, etc.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We used JazzHR on our website to accept new employment applications. That went okay, we had issues with the modifications of it as many employees were stating they were having issues inputting their information without it being wiped out but for the most part it was efficient. We also used their online portal to get interested personnel looking for jobs from our listings.
  • Customer Service.
  • Efficiency.
  • Cost.
  • Onboarding Process.
  • Installation of Widgets.
I had a great experience with their customer service. I give them 10+ stars if possible. They were able to guide me so that I could get the most out of the product. As far as the reach of candidates, I would say it is on the lower level for job posting sites.
Jason Kerley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is excellent that this service adapts so well to collaborative teams, so that during the hiring process the work can be shared among several human resources managers, and that some are in charge of taking interviews while the others evaluate the current employee résumé, to detect flaws and know how to solve them. It includes its own evaluation manager, with enough dynamics that can be added so that when creating operations such as workflow creation, you can have the information of these evaluations, and thus the content in the flows is greater. Follows up on all the progress made by employees over a certain period of time, which would be very useful if a promotion process is to be carried out and if the company's employee roster is to be taken into account for the promotion of any of them. Each employee can evaluate his or her experience within the company, so that it is possible to identify problems that would not otherwise manifest themselves, such as internal discussions or problems between employees that are not explicit enough to be quickly learned about.
  • The reporting on recruiting operations is very extensible, so much so that we have tools to create analyses based on the resumes submitted by those interested in working with us, or we can integrate them into our standard internal HR functions, and compare applicants based on their talent with current employees.
  • The platform has its own calendar, which can be synchronized so that applicants and recruiters know about upcoming job interviews, and are alerted via a configurable alarm tool, so that both sides maintain the same level of coordination.
  • JazzHR evaluates the level of performance of our self-service portal, so that it is possible to conclude which features can be left out and which should be added, so that candidates are better informed about the development of each company's hiring process.
  • In terms of usability, JazzHR is one of the most extensible and flexible specialized HR services you can find, including administrative tools that can be used in various work areas. This is why JazzHR comes so highly recommended in the HHRR management community.
  • During the first few months that we kept using the JazzHR tools, there were constant configuration errors on the part of our team, but because we decided to opt to communicate with JazzHR technical support, all of those errors have been properly resolved and there are no longer any issues with our user experience.
  • The platform does not allow us to create lists of objectives to follow during work operations, despite having a workflow system, which forces us to use a project management tool in order to cover all our group task coordination operations.
  • Although JazzHR includes a tool through which it is possible to create evaluations about the performance of employees in general by themselves, it does not allow us to apply surveys that would allow us to know better at a statistical level the development of the operations of certain types of employees.
  • The platform does not offer direct communication tools with other employee recruitment companies, which makes it somewhat difficult to verify the background of new applicants who appear on the platform by sending us their resumes, nor the development of their operations in past jobs.
Since it allows you to tag candidates based on their level of talent or potential utility to the company, it is best used to identify the best prospects in large operations, such as multi-franchise oriented businesses that cover all kinds of sales. It can be used to make periodic assessments of the level of employee growth in certain departments, and based on the results let us know if certain employees would do better working in another type of area, so that the overall work operations are more uniform. JazzHR could excel in departments that use a high level of reporting, as its administrative tools provide high content reports with statistics on the performance of each employee or candidate at different levels.
May 03, 2021

Jazz keeps us sane

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our whole team is using Jazz HR for recruiting our new full-time staff, part-time, and even bringing our volunteers on board. The workflow for each position is different so it solves our problems of managing those three processes. It's a very big help to have all the documents and notes about each candidate from every stage in one place that's secure and shareable. And the initial screening step is invaluable to let us focus on follow up with truly quality candidates.
  • Initial screening. New candidates can be vetted with a go/no-go simple button, or individual staff can give a vote. This helps weed out candidates we don't want to pursue, and also allows our team members with interest in the hire to indicate their vote without a final decision.
  • Interviews are built in to Jazz and are really simple and flexible to use. Each interviewer records their own notes with their own perspective.
  • Questionnaires are easily created and sent out to candidates as part of the automatic workflow.
  • I'd like to see interviews have some shared questions for situations with multiple interviewers to see the real-time notes that others in the room are taking.
  • Reporting is robust, but still leaves room for improvement. I think you can pay for premium reporting that will dive into your unique workflow stages.
Jazz is great for our smallish team with a significant volume of candidates. Easily posting jobs online is great for us and saves a lot of time.

I could see that a larger company with far more job postings may need a more robust platform, but we're not there yet, and won't be for years.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
JazzHR is being used by the HR Team and all recruiting Managers/Supervisors. The Human Resources Team uses it for all recruiting needs our offer letters and onboarding to our Namely payroll system. Our Managers and Supervisors use it for recruiting only across 7 locations in the United States. It helps us have a standard procedure and streamlined process.
  • Extremely easy system to use.
  • Very user friendly.
  • Everything is all in one place.
  • Streamlined process.
JazzHR is extremely easy to use and very user friendly. I love that everything is all in one place. Everyone is using the same process. I love the notification process to candidates or recruiting team members. It is easy to use for offer letters and electronic signatures especially during the COVID pandemic.
April 23, 2021

JazzHR is a Breeze

Score 8 out of 10
Vetted Review
Verified User
Incentivized
JazzHR is being used by our Human Resource Department - it keep us organized on who has done what. In one place we know who contact which new candidate, have their resume on hand, can send notes to each other on each candidate, view hiring managers feedback and send their information to their employee work file.
  • Communication methods between hiring managers.
  • Automatic email templates.
  • Scheduling.
  • A better way of connecting job boards to platform.
If you are doing heavy amounts of recruiting at once I would definitely recommend JazzHR if you want software that will keep up with you. It forces your team to stay organized and presents the information like a breeze. When it comes to detail, there isn't a thing JazzHR misses - there's even an option to copy their phone number, address or email automatically (somethings I personally appreciate). I can't think of a situation where it would be less appropriate; it would be suitable for any needs.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
JazzHR is not used by my organization but it is used by another organization I'm working with. It is used across the whole organization. It manages hiring in an automated system and helps recruiters and managers to create a scalable process. JazzHR greatly relieves the burden of HR workflow.
  • Can reject the candidates that are not qualified.
  • Create tasks for recruiters and send automated emails to candidates.
  • Provides advanced search ability of resume.
  • Applicant account to maintain different applications without re-entering all the information.
  • Search function can be slow sometimes which can be improved.
  • Custom reports can be improved.
It is a very useful tool for recruiters and hiring managers. You can collect and store candidate information and resume. You can automate the hiring process by sending automated emails. Different teams can collaborate on candidate reviews and provide comments for others to see. However, there are scenarios that make the JazzHR tool a little bit compelling. For example you cannot easily merge duplicate candidate or it can be time consuming for some candidates that have incomplete information.
Jessica Dry, SPHR, SHRM-SCP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We implemented JazzHR in November 2020 to increase our candidate pool as we had a plethora of open positions and were not finding quality candidates with our previous system.
  • So easy to use!
  • I love that you can add the hiring team to the req so they can actively view and rank candidates.
  • Very customizable.
  • The technical support is wonderful.
  • I really can't think of anything.
JazzHR is super easy to use from both a user standpoint, as well as a candidate standpoint.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We used JazzHR as our Applicant Tracking System for all new hire candidates for the entire organization. The goal in implementing JazzHR was to streamline the applicant review process and to assist hiring managers with keeping track and communicating with applicants.
  • Inexpensive
  • Easy to use
  • Easy to learn
  • Not as robust as others
  • Reporting
  • Integrations
If you are looking for something cheap and easy to use, think it makes a lot of sense. If you want better user experience, I would look elsewhere.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use JazzHR for our hiring pipelines for all open roles across the company. HR has the heaviest use of the platform, but we do allow certain hiring managers visibility into their jobs / ability to vote on candidates as well.
  • Applicant tracking
  • Integration with company website + HRIS
  • Smooth interface
  • User friendly
  • Customer service / support from Account Manager is sometimes lacking
JazzHR serves us well for the majority of our hiring needs. We enjoy the platform, the saved templates, and the customized workflows just to name a few things.
Nina Noelle Stemple | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
JazzHR is managed by the HR team and is used across the entire company. It is helping us to streamline our recruiting process and we are also saving a lot on our recruiting costs. The functionality of the platform is automating a lot of what we used to have to do manually.
  • You can create customized workflows, which is great so that you can use certain workflows for certain teams or offices.
  • JazzHR keeps certain information (e.g. salary) hidden from certain people within the company, so we can have some info shared with hiring managers but not the interviewing team.
  • JazzHR syndicates to many different job boards so that we can great visibility on our open positions - and also easily lets you pay for additional job postings on paid sites.
  • JazzHR keeps everything in one place - interview notes, application, offer letters, assessments, etc.
  • I would like to see improvements to the application questions - there are certain questions you can not modify and I would like to be able to.
  • Scheduling interviews is a bit tricky within the system, so I would like better functionality to schedule with interviewers through Outlook.
  • I would like hiring managers to be able to select how many emails they get if they are added to a job as a hiring manager in the system. Right now they get so many emails some hiring managers don't want to be added to the job.
I think JazzHR is great for small to large companies that want to automate many aspects of the recruiting process. I am the only person who manages recruiting for my company (just under 100 people) and it Jazz has saved me so much time. And it isn't difficult to setup, so onboarding and getting the system to work for you is very easy. I can't think of how JazzHR wouldn't be a good solution for a company - it may not be as helpful to very small agencies.
Katie McKinlay | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
JazzHR is our primary ATS. It is managed by our HR department and used by hiring managers throughout our organization to track candidates and manage the stages of hiring for all positions in our company.
  • Easy to use interface. Very user-friendly!
  • E-signature feature which makes signing offer letters and completing paperwork seamless.
  • Auto-reject functions for candidates that would not be qualified to move onto further steps - saving the recruiting team and the candidate, time.
  • The workflow helpers are extremely helpful and time saving!
  • The ability to keep track of interview notes is helpful for our HR team to asess reasons for moving forward with a candidate as well as data for us to look back on should the re-apply.
  • Creating tasks for the hiring managers and having the ability to send email promts for reviews of candidates helps keep the workflow moving and helps hiring go quicker and more smoothly.
  • The set up of the workflow helpers could be tweaked to be more convenient and user-friendly.
  • Improvements could be made to the Token Guide to give more options for including information in templated emails.
  • It would be nice to have a text-recruiting function available.
  • An integration with HireVue would be great.
JazzHR is a great ATS for small to mid-sized businesses. I don't know how JazzHR would work for larger businesses, but I would assume it would still function well.
October 25, 2019

User-friendly ATS

Score 7 out of 10
Vetted Review
Verified User
Incentivized
JazzHR is our company's ATS. We have two recruiters, including myself, who use it every day and about 40 other managers who use it when they have an open role. We are a small company, about 275 people and this is the first ATS we have ever had. I implemented it soon after I started as the first recruiter. It is easy to use and was adopted quickly.
  • Use-friendly interface.
  • Automated email replies and templates.
  • Advanced resume search functions.
  • Reporting - We have to do our time to fill reports manually and can't use the one in the system because it is not accurate.
  • Develop a mobile app for easier access to information when away from the computer.
JazzHR is well suited for small companies that have around 10 roles or less open at a time.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
First, I had used JazzHR in my previous company and was very aware of it. We use it in many ways and also have built our own integration to Salesforce. We are a consulting firm so we post jobs which could be for internal hire needs or needs we have to satisfy our clients. We use JazzHR to help us track if we are satisfying the sales needs with the recruiting team efforts.
  • I love JazzHR as you are not limited on job postings and it goes out to 20+ job sites
  • I find setting it up is easy and you are not limited with the number of categories you can create so you can search for candidates in the system easily in the future
  • I like that you can tailor your workflow to your organization. We have a lot of different terms we use in the acquisition process which allows us to understand the candidate in the future when we look at them.
  • Searching the site for candidates could be a little easier but it isn't too bad.
  • I have been an administrator and a user and I think the user should have more access to some of the administrator functions; like adding categories.
I was instrumental in my current company acquiring JazzHR as I found it fit our company well and what we try to do. I find it is good if you are looking for posting jobs and getting resumes. It works well for companies that want access to good candidates and not spend extra money on some sourcing options. I think there could be some other functions but frankly the system works well for us; not sure what would be less appropriate.
Jasmine Reynozo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
JazzHR has helped us streamline our the application process. We receive over 1000+ applications annually. JazzHR has helped us become more organized and has allowed us to make more communication with applicants faster and easier.
  • JazzHR is very flexible. You are able to adjust the whole platform to find what better fits your hiring practices.
  • JazzHR is very user-friendly and does not require much training for new users.
  • JazzHR's email templates have been extremely helpful in making sure we communicate with applicants during all steps of their application.
  • The new interview scheduling is a little bit confusing and felt like an unnecessary update.
  • I do wish that merging of candidates did not delete all the questionnaires because some applicants answer differently.
  • I also don't like that when you make a change in the questionnaire it changes it for all previous jobs that use that same questionnaire.
I think that all companies can benefit from an ATS system like JazzHR. In AG, there is a lot of seasonal work so I do not think it would be appropriate for a company that only has 2-3 month season to use this product. it would be difficult to keep up with how fast pace that seasonal hiring is.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
JazzHR is being used across the whole organization as a way to manage candidates in the interview process. It aims to organize and proceduralize the interview, examination, collaboration process for potential employees. When an interview is underway, I use it to retrieve pertinent information (contact information and resume). And once the interview is underway, I use it to take notes and share with colleagues that are interviewing the same candidate.


  • Ability to take notes during candidate interviews.
  • Ability to collect pertinent candidate information (contact information + resume).
  • Ability to track applicants.
  • View resume in new window to allow the ability to review resume while taking notes.
  • Prompt user with 'next best question' depending on answers to standard questions.
  • Ability to customize and save questions for future applicants. Create user specific templates.
JazzHR is well suited to track candidates and organize the information that is captured in the interview process. It also is a helpful tool to capture and access information about the candidate such as contact information and resume. It helps me coordinate with colleagues the tracking and progression of a candidate through the hiring process. Most importantly, it allows me to discuss candidates by referencing my feedback and interview notes.
Miranda Richards | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use JazzHR throughout our whole HR department as well as managers in other departments that help with recruitment and applicant tracking.
  • Customize-able workflows (recruiting stages) for applicants to go through.
  • Great reporting usage and organization.
  • Very user friendly.
  • Overall a great applicant tracking system that allows you to add tons of information and be detailed throughout the hiring process.
  • The reporting could be better, not as many options as I would like. For example, you can't see when an applicant was put in a certain stage in your recruiting process. And it wont let you see how many people you hired in the last 90 days, it will only show people you hired who APPLIED in the last 90 days.
  • Would be nice if they let us organize workflows and email templates based on location or recruiter (not all locations use the same email formats)
I think it is great for any company all in all. I don't see any instances where it would not be helpful. You can have many users and you have multiple options for purchase based on your budget and needs.
November 01, 2018

Simple and Easy Solution

Kendra Holybee | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are using JazzHR across the entire organization.

The problems it is resolving right now:
  1. Paperless applications, no more storing applications
  2. Easily view and keep accountable hiring managers to the recruiting process
  3. Easily post and remove jobs in the minute
  4. Create standard workflows
  • Simple user interface
  • Simple workflow and setup
  • Simple user management
  • Job Requisitions. They do handle approvals, but for a true recruiter we need more than just an approval.
  • Bulk actions be made available to the recruiting user also
  • Applicant account. It would be great to not have the candidate complete the application each time they apply. Allowing them to create a login and store their resume and easily apply.
  • Internal and External Job Postings. It would be great to have an option for multiple job boards
With a smaller organization, JazzHR is a great solve to recruiting needs. For those that are still on a paper application, this system will drastically and instantly create more efficiency.

As an organization grows, so does it's needs for greater metrics. Using requisitions allows for more metrics and insights to assist in staffing and budget planning.
Peter Tran | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
The first day we began migrating all of our data into the system we found that the architecture of the system had 0 functionality for a third party recruiting firm. While other companies were upfront that they had no functionality with recruiting firms, Jazz HR definitely does not take that route. Easy user interface. Straightforward layout. But does not meet the needs of a third party recruiting firm.

We asked to cancel our membership but Jazz HR wanted us to pay the full amount. I offered to pay for the first month to compensate the time for the sales rep and training rep. After some extensive complaining, they graciously allowed us to pay HALF a year for a service we will never use. Make sure you try the entire free trial before purchasing anything from this firm.
  • Easy User Interface
  • Workflows are easy to create
  • Works well for HR departments
  • 0 Functionality for third party recruiting firms.
  • No refund policy even with 0 use.
A lot of functionality for HR departments. None for third party recruiting firms.
March 16, 2018

Good, integrated ATS

June Burchfield - LION | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use JazzHR to manage candidates that have applied online. It is used in every department to keep track of candidates and applications.
  • Customizable fields for the applicant/candidate process.
  • Easily tag managers on comments for candidates.
  • Send emails to candidates easily through the system.
  • Easy to see duplicate candidates and delete or merge their files.
  • Can assign stars to candidates and managers can vote on a candidate through the system.
  • Can set up Questionnaires to help screen candidates.
  • The search function within a particular job can stick often. The search runs but the search box won't collapse to see the results.
  • If a candidate applies for one position but is better suited to another, the comments and files don't transfer when you add a job.
  • Parsing a resume sometimes requires you to upload rather than drag and drop.
  • When adding a document to a candidate file, the system prefers a PDF and upload. It won't drag/drop.
  • Wish it count the number of candidates in 5 star, 4 star, 3 star, etc. buckets.
It's a great software. All online, so nothing to install. Allows for easy communication within an organization. Job postings, email communication, and questionnaires are integrated to make it easy to use.
Heather Neisen | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We used JazzHR for all hiring purposes. It allows managers in different areas access to see and rate applicants.
  • Allows for all applicants' information to be stored in one place.
  • Allows varying user access for HR and managers.
  • Allows full notes and information on candidates (and re-applying candidates) to be accessed quickly and easily.
  • Would like to see better stats/metrics on the landing page (dashboard).
  • Would like a photo of candidates to pop up for easier recognition.
  • Wish it would integrate with Google easier.
Great if you are consistently hiring year round. It keeps a pipeline of candidates easily accessible and gives the entire organization to keep up and assist in the hiring process. It would not work as well for a small organization who has just one-off hiring needs.
Sandip More | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We are using JazzHR to manage our hiring process. Our career site is hosted via a page provided by JazzHR. Our Hiring team publishes jobs via JazzHR on various recruiting portals. We are based out of India and we have got a good number of applications via our career site and free postings. It gets record interview feedbacks and runs our evaluation process effectively. The whole organization has a single database to refer to candidates and anywhere anytime access helps the team to look at candidates anytime. This tool has definitely helped us achieve our hiring goals.
  • Good User Interface
  • Lots of new features got added over the time.
  • Almost everything to run hiring process efficiently.
  • Nothing as such.
It is good for companies who want to get candidates without investing into various job posting sites.
Garrick Weaver SPHR SHRM-SCP | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Jazz is used to help manage candidates for a variety of roles within our organization, primarily high volume hourly positions at plants across the United States. The system has some very good basic features including questionnaires, email templates, rating systems and basic reporting. The workflow system is easy to change for individual job postings. The "push out" of jobs to the internet including Indeed is automatic.
  • The system is fairly easy to use with very little training needed for users.
  • Questionnaires are relatively simple to set up and modify.
  • The candidate rating system is very easy to use.
  • Job Board integration to paid job boards is not as smooth as I have been accustomed to at previous companies that utilized similar sized systems. That being said, for the investment it is definitely better than having no system at all.
  • User feedback beyond standard support has not escalation process beyond "we will consider it in the future".
  • Company website integration is basic "a-frame" with little customization.
  • Inconsistent support help. Some representatives are very helpful while others just go through the motions.
How likely I am to recommend Jazz is somewhat hard to rate as it depends on the company size. For companies in growth or standard hiring mode, where cost is a factor, the system does very well. There are some features, including some detailed reports, that I have not seen in larger systems. Our Client Services rep is very responsive and depending on who you get with support, issues are resolved, otherwise you need to get your Client Service Rep involved. It is very easy to use and I continue to learn more about the functionality. The Job Board and Social media integration is basic however; it is better than solutions do not offer it.
Luke Raad | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
My company provides a range of talent acquisition consulting services, including helping clients with the selection and implementation of ATS systems. Most of our clients are seeking an ATS system that is easy to use, suitable for small to medium-sized companies, provides a central place to manage and maintain job ads (both postings on external sites as well as their careers page), interview process workflow (and automation where possible), feedback capture and discussion, scheduling, and integration with third-party onboarding systems. As a secondary need, they also want to build up a repository of qualified applicants for roles for which they are often hiring.
  • User Friendly - Jazz is extremely easy to navigate and intuitive when it comes to it's use.
  • Customization - Jazz is highly customizable, and allows you to setup custom processes and communications with ease. I've rarely had to consult with the help feature in order to get things setup the way I want them.
  • Jobs Posted Immediately - Jazz gets your Job Description out onto multiple sites as soon as you publish it. It also updates in real time, without having to manage a handful of passwords to varying job sites.
  • MS Integration - Jazz, as well as a lot of their competitors, have not figured out how to integrate with Microsoft calendars, despite what the sales rep may tell you. Google calendars are easy enough, but depending on your setup, you may want to negotiate an exit clause into your contract. Scheduling automation is one of the biggest time savers and ATS can provide, so don't settle on that issue.
  • Initial Setup - Even with an intuitive interface, the initial setup can be a hassle, requiring you to chase down busy people and get them to accept the invitations they sent. It may also take a while to get each job setup in such a way as to be a time saver for your hiring managers. Once you get it down though, it's worth every penny.
  • Moving Between Categories - Sometimes the way the system moves from Jobs to Candidates, or from one job to another with the same candidate, just doesn't make sense to me. All ATS systems have this problem, but it seems like a development problem, not a user one.
JazzHR is intuitive and customizable enough to allow a company to display a superior employment brand, without sacrificing too much on the automation side. I would recommend it to small to mid-sized companies that care about their branding, and whose primary needs relate to managing postings, workflow, and capturing feedback. Larger enterprises might not find the tools offered suitable to the volume of applications they receive, but larger ATS systems tend to invest less on the branding side. My only real caveat is in relation to their difficulty integrating with MS Calendars. Otherwise, my experience with JazzHR has been outstanding, and I regularly recommend it to clients.
November 16, 2017

JazzHR IS ALL THAT JAZZ!

Tammie Phillips | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use JazzHR in human resources for recruiting and applicant tracking. JazzHR streamlines our processes and saves us time. We are able to track communications to/from the applicant and to hiring managers as well as schedule interviews. We set up the job posting and JazzHR sends it out to the free job sites for us. It streamlines the process of finding the qualified applicants and filtering out those that do not meet job qualifications. The reporting features help keep us on track showing us monthly statistics and trends. The ease of use for our staff as well as for the applicant is excellent. 85 percent of our applicants apply via a mobile device and the application process is simple, easy to use and mobile friendly.
  • Ease of use - very simple
  • Mobile friendly
  • Excellent customer service
  • Great features to streamline our processes
  • No common templates available for eTemplates (Federal Tax Forms, I9, etc.).
  • The process for eTemplates is time-consuming initially (however, once you have it done, it's done).
  • When using eTemplates for new hire paperwork, there's no capability to copy/transfer information so it doesn't have to be entered more than once (i.e. new hire address/personal info is needed on tax forms and I9 - they have to type it in on each form).
  • Although there are good reporting tools, there are some limitations on custom reports.
Anyone receiving applications for various positions on a regular basis could use this system for tracking and reporting. Companies with applicants that have limited computer skills but some mobile device skills, JazzHR is a great system to help them in applying for a job. If you only have one or two positions and not looking for regular applications coming in, then this would be more than you'd need.
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