Jiminny

Easy Call Tracking: Users find it useful to have calls recorded and linked directly to Salesforce, as it has helped them track and manage their conversations more efficiently. Many reviewers appreciate this feature for its ability to improve workflow and provide a seamless integration with their CRM system.

Accurate Transcription: The transcription feature in Jiminny is highly appreciated by users, who find it better than similar products they have used. It allows them to easily review and refer back to specific parts of the call. Several reviewers mention that this feature has greatly enhanced their ability to analyze conversations and extract valuable information.

Effective Keyword Highlighting: The highlighting feature in Jiminny, which highlights important keywords like 'Bant' and 'pricing', is praised by users for its effectiveness in quickly identifying crucial information in the calls. Some users feel that this feature saves them time by allowing them to focus on key points during the conversation analysis process.

Frequent errors and crashing: Some users have experienced frequent errors and crashing with the me extension, which has hindered their ability to use the tool effectively. These technical issues not only disrupt their workflow but also create frustration and inconvenience.

Inaccurate transcription: Several users have found the transcription feature to be inaccurate, as it struggles to accurately transcribe and understand who is speaking during calls. This can lead to confusion and misinterpretation of important information, making it difficult for users to rely on the tool for accurate documentation.

Difficulty with word recognition: A number of users have mentioned that the system does not recognize certain words or names correctly. This can be frustrating when trying to search for specific terms or when reviewing transcripts for accuracy. It requires additional time and effort from users to manually correct these recognition errors, impacting their productivity.

Users commonly recommend using Jiminny for call coaching and training, managing and logging Zoom calls, and for sales teams and sales leaders. They also suggest utilizing Jiminny for managing, recording, and coaching calls remotely, as well as for CRM solutions and improving business communications. Users recommend giving Jiminny a trial to experience its ease of use. Additionally, users believe Jiminny is strategic software that helps understand call characteristics and maximize sales potential. They recommend Jiminny for smaller companies seeking rapid expansion and enhancing outreach strategies. Furthermore, users find Jiminny reliable for maintaining customer connections and increasing sales. They suggest taking a demo of Jiminny to optimize sales team performance and improve individual coaching and training. Users think highly of Jiminny as a tool for outbound call recordings, video conferences, and training. They also emphasize leveraging Jiminny's training and coaching capabilities. Additionally, users highly recommend Jiminny for all types of sales calls, client interactions, and internal meetings. They view it as a fantastic tool for fostering collaboration and driving continuous improvement. Users advise reaching out to customer support for assistance with Jiminny. They recognize the potential of Jiminny in the market and anticipate its future success. Users are excited about the ongoing development of Jiminny as a young product. They stress the importance of clearly defining requirements when considering Jiminny and ensuring buy-in from sales teams regarding call sharing for transparency purposes. Users also recommend using Jiminny for internal calling, coaching, and screensharing activities. They believe it will revolutionize the sales approach by enabling faster learning through video sharing with prospects and clients. Furthermore, users suggest trying Jiminny for sales teams due to its integration with Salesforce, streamlining the sales cycle. Consider requesting a demo to witness the superiority of Jiminny over other video conferencing tools. Additionally, users find the call recording integrated into the Jiminny platform beneficial for onboarding and younger sales teams. They recommend consolidating other tools, such as conference calling, into the Jiminny platform.