Jira is a Saviour
Jira Software is a project management tool that is widely used by various teams in our organization to manage their projects and tasks. …
Starting at $81.85 per month 10 users
View PricingOverview
What is Jira Software?
Jira Software is a project management tool from Atlassian, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.
Recent Reviews
Awards
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Reviewer Pros & Cons
Pricing
Standard
$8.15
Cloud
per month per user (minimum 10)
Premium
$16
Cloud
per month per user (minimum 10)
Data Center
$44,000
On Premise
per year 500 users
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.atlassian.com/software/jira…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $81.85 per month 10 users
Product Demos
JIRA Project Management Tutorial for Beginners (2022)
YouTube
The full overview: Roadmaps in Jira Software
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Jira Software?
Jira Software is a project management tool software used by agile teams and supports any agile methodology, be it scrum, kanban, or a team's own unique flavor. From agile boards to reports, users can plan, track, and manage agile software development projects. And since not every team works the same way, Jira Software allows teams to customize workflows, permissions, and schemes to match the unique needs of each team.
Jira templates also support use cases in enterprise marketing management, and projects to support operations, design HR, and enterprise marketing management.
With Jira Software, teams are able to:
- Track versions, features, and progress at a glance
- Re-prioritize user stories and bugs
- Estimate stories, adjust sprint scope, check velocity, and re-prioritize issues
- Estimate, track and report on story points; become more accurate
- Report on agile metrics to provide real-time, actionable data on team efficiency, quality, and overall performance
- Integrate with all the tools their dev team is already using, from the rest of the Atlassian suite (Bitbucket, Bamboo, Fisheye, and Crucible) to other popular developer tools on-premise or cloud (e.g., GitHub and Jenkins).
- Provide greater flexibility to curate which teams have access to which information with sprint and project-level permissions
- Flexibly tailor Jira tasks and their workflows to a specific team's use case
- Extend Jira with over 1,800 apps from the Atlassian Marketplace to fit any capability not provided by default
Jira Software Videos
Jira in a Nutshell Demo Video
Jira Software is a software development project management tool of sorts, that tracks progress, offers up project reports, and gives a great roadmap view to understand workloads and deadlines better. In this video, the TrustRadius team goes over Jira Software pricing, top feat...
Show More Jira Software Integrations
Jira Software Competitors
Jira Software Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Mac |
| Mobile Application | Apple iOS, Android |
Frequently Asked Questions
Jira Software is a project management tool from Atlassian, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.
Jira Software starts at $81.85.
Reviewers rate Support Rating highest, with a score of 8.8.
The most common users of Jira Software are from Enterprises (1,001+ employees).
Comparisons
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Easy-to-use tool with minimal learning curve: Users have found JIRA to be an intuitive and user-friendly tool that requires minimal effort to learn. Several reviewers mentioned that they were able to navigate through the platform easily and quickly adapt to its features.
Seamless collaboration through integration with other tools: Many users appreciated JIRA's ability to integrate with various plugins and add-ons, enabling seamless collaboration across different teams and departments. This integration allowed for enhanced productivity by bringing together different tools into one centralized platform.
Flexibility of customization: The flexibility of JIRA in terms of customization was highly regarded by users. They mentioned being able to customize bugs, tasks, and stories based on the specific requirements of their projects. This flexibility helped them tailor JIRA to their unique project management needs.
Confusing and overwhelming user interface: Many users have expressed frustration with the confusing and overwhelming user interface of JIRA. They find it difficult to efficiently complete tasks due to a lack of intuitive navigation and cluttered design.
Complexity and difficulty in customization: A significant number of reviewers find JIRA's customization options to be complex and challenging. It often requires dedicated training to effectively navigate and utilize the software's customization features.
Limitations in reports, charts, and attachments: Users have reported challenges in sharing information within JIRA due to limitations in reports, charts, and attachments. These limitations hinder effective collaboration, communication, and data visualization.
Attribute Ratings
Reviews
(1-25 of 187)Companies can't remove reviews or game the system. Here's why
March 08, 2024
Jira is a Saviour
- Project management
- Bug Tracking
- task management
- Customization of workflows as per our requirement in the project
- Automation
- Capacity Planning
- Individual time tracker
- Some of the navigation option could be improvised
Score 9 out of 10
Vetted Review
Verified User
- Organization - JIRA is great for being able to organize the scope of major features or product launches in a way that can be visualized across teams.
- Communication - In a remote-first world, JIRA allows you to maintain tight communication and aligned scope even as teams work across time zones.
- Velocity Tracking/Project planning - JIRA allows teams to visualize and understand expectations for when to deliver a project, have insight into project/team/individual capacity, and track work overtime.
- Learning curve - There is a learning curve to working in JIRA, it is not immediately intuitive to a new user. It usually requires a lot of learning in order to most effectively and optimally use JIRA. A lot of it comes with time and experience.
- Lack of standardization - There are a lot of bells and whistles in JIRA. It's really great that you can label or organize tickets in a variety of different ways. It is really up to the organization to create a method of organizing within all of those bells and whistles. This means each time you go to a new organization, there is a lot of overlap, but you are learning a lot of new methods and best practices as well.
- JIRA can be a little bit frustrating and hard to use in terms of the ability to type and format content in each epic or individual story. It's good enough and JIRA has done a lot recently to add integrations (such as Figma) or other ways to link design, but it can be sometimes hard to translate complex requirements into JIRA in a consumable way.
February 21, 2024
Atlassian Architect
- agile boards
- dashboards
- Jira Query Language
- Reporting
- Atlassian Marketplace of Apps
- Community for discussions and Q&A
- notifications with link to issues
- company managed projects vs team managed projects
- allows for duplicate names of entities - can get confusing
- administrators get too many emails - they are added to the watch list for every project they work on.
January 08, 2024
Essential software for a project development
Score 8 out of 10
Vetted Review
Verified User
- Bug tracking
- Bug analysis
- Task creation and tracking
- Kanban board
- Difficult to use for first time users
- Lack of demo, It would helpful if they provide info and demo while using
- Sharing comments in the ticket is kept hidden, it will be unknown and not useful for the most of users
November 17, 2023
My Verdict on Jira Software : Should you use it or not!
Score 7 out of 10
Vetted Review
Verified User
- Ticket management
- Defect management
- Business process management
- Effective communication between cross functional teams
- Easy to use
- Project management
- Interactive UI
- Could be a room for improvement towards documents upload and tracking
- More info of the linked ticket
- Could have better UI
- Load time could be enhanced
- Sometimes document upload fails
October 23, 2023
best for tracking everything
Score 8 out of 10
Vetted Review
Verified User
- tracking all stories
- tracking metrics
- tracking bugs
- tracking sprints
- creating dashboards for stakeholders
- many times Jira is in maintenance mode
- many times Jira is slow
- sometimes UI can be a bit confusing
October 06, 2023
Extremely good on workflow monitoring and handy reporting tools
- JIRA does particularly well on tasks and activities tracking.
- It allows users to easily incorporate supporting documents with various formats.
- Easy monitoring and summarizing and is also flexible on assigning and commenting on a task.
- Sometimes the software is unresponsive
- I also experiencing some bug occasionally
- Comments are viewed and order historically, hence it's difficult to have context if commenting on older comments
July 19, 2023
Jira - The Saviour of lazy people
Score 9 out of 10
Vetted Review
Verified User
- Dcoumentation
- Change Management
- Task Allocation
- Easier UI for beginners to understand.
May 24, 2023
Streamlining Project Management with Jira: A Quick Review of its Features and Capabilities
Score 10 out of 10
Vetted Review
Verified User
- High level overview of all epics and associated jobs
- Tracking and ticket assignment
- Comments from teams
- Different project views on screen - sometimes hard to find the view that you want
- Left hand menu is cognitive overload - look to simplify
Score 10 out of 10
Vetted Review
Verified User
- Feature Release management
- Test case management
- Filtering issue types
- Filtering subtasks is not possible
- A complete ALM solution like Azure DevOps
- Running sprints and tracking progress of roadmap, epics, story, task and subtask
- The user interface is great. It allows tables inside details, have common shortcuts and clean design.
- Can create custom dashboards and can view data in multiple ways
- Advanced access rights based on role
- Roadmapping can be improved to allow advanced roadmap in normal paid subscription
- Should allow to duplicate tasks for iOS, Android and Web instead of doing it manually
- The mobile app should allow bug reporting with just image screenshot and a single sentence and assigned to person.
Score 8 out of 10
Vetted Review
Verified User
- Effective work visualization using Kanban board feature.
- Work-in-progress limit is very helpful for increasing overall work efficiency.
- Bugs, issues & story creation very easy using this tool.
- Some tools and features are not very user-friendly at first.
- Sometimes difficult and complex to configure.
- We will recommend some efficient learning community to be made to address this.
March 14, 2023
Jira - Excellent Project & Workflow management tool
Score 9 out of 10
Vetted Review
Verified User
- Workflow management
- Project management
- Task management
- Project Planning
- Issue & Bugs tracking
- Performanace
- User management
- Integration
- Templet for Project
March 07, 2023
Amazing project manager tool!
Score 8 out of 10
Vetted Review
Verified User
- Ticketing Feature
- Project Management
- Field mapping
- Flexible portal
- Software glitches - sometimes window takes a lot of time to load
- Real time updates needs to work upon
- Integration with other apps can also be worked upon
February 13, 2023
Jira helps me do my job better and easier!
Score 10 out of 10
Vetted Review
Verified User
- Bug tracking
- Project management
- Email notifications
- Test case management
- I do not have any cons related to the app
- Jira has multiple versions, and if working on multiple projects on different Jira versions, might create a little confusion
January 02, 2023
Top tool to create or modify the software features
Score 8 out of 10
Vetted Review
Verified User
- For creating new PRs for new features
- Convey the idea for end user
- Include nitty gritty details of the required changes
- AI based matching with already existing tickets.
- Dedicated sections for particular category
- Auto text completion, text suggestion while creating the ticket
September 19, 2022
Go Agile in the right way
- Projects progress tracking.
- Tracking teams performance.
- well defined and easy to use tool.
- friendly and highly customizable.
- Creating custom reports could be complicated for non-technical people.
- Really basic add-ons shouldn't cost.
- Query requires dev language knowledge.
August 18, 2022
Jira is great for software development lifecycle management
- Jira is particularly good at holding all our goals and tasks, all of them being well described within the software and
- Jira has integration with a lot of 3rd party tools
- Navigation between boards and backlogs is seamless, all of them being linked to each other
- Posting URL's in comments is auto-transformed into text preview of that URL and there is no setting to avoid it.
- Integration with even more 3rd party tools would be nice
Score 9 out of 10
Vetted Review
Verified User
- Right from the first step of a product development process, that is the requirement analysis and tracking, we use Jira's Epic and Stories for organizing various requirements.
- Task management and ownership overview.
- Build and deployment process by using another Atlassian product ( bitbucket) alongside Jira.
- Transparency over the product engineering roadmap throughout the organisation.
- A lot of new product engineering tools are coming up, Jira has to provide some integrations for those as soon as possible.
- Migration from other systems to Jira is a bit complex, as there's no automated process for that and it's mostly a manual process.
- Helps with Agile Methodology
- Issue/Bug Tracking
- Connects with GitLab
- Can't really think of things that could be improved. UI is already good and it is pretty fast!
May 31, 2022
Great project management solution
- Roadmaps
- Integrations
- Scrum Boards
- Can be complicated to use
- Some plugins and integrations do not work well
- Lack of version control
- Customizability is impressive. Being able to establish automations and custom fields of all types helps when we need to build new templates to support different efforts.
- Integration into third-party apps like Git, Bitbutcket, and Zendesk helps streamline our processes and visibility across teams.
- Easily customizable dashboards are a huge help when it comes to analyzing the vast amount of data available in Jira Software.
- Bloated - the app has so [many] features and functionality that it tends to bog down from time to time.
- Expensive - Jira Software is by far one of the most expensive offerings out there.
- No dark mode support - it's 2021, we should have [a] dark mode.
- Nickle and dime features - Need to pay for common functionality like Git integration.
- Lack of automated alerts around metrics like ticket age, last update, etc.
April 14, 2022
Better tracking, traceability, agile view dashboards...
Score 9 out of 10
Vetted Review
Verified User
- Tracking Progress
- Agile
- Dashboard
- Issue Management
- Search Patterns for GRID data does not work.
- UI is too subtle and hence less interesting.
- Finding access groups for particular dashboard URLs is difficult.
March 17, 2022
Jira is great for managing your org's work!
Score 8 out of 10
Vetted Review
Verified User
- Simple view to all work in progress
- Easy to update team on status
- Planning made simple
- Loading times
January 07, 2022
Jira - Immediate adoption by our team for backlog management
- Out-of-the-box backlog management with Kanban board
- Easy and intuitive customizing for basic requirements
- Huge community and marketplace extensions availability
- Confusing set of products to setup a full suite (Jira to Confluence to Service Desk, etc.)
- Advanced requirements call for an expert
- Moving to pure-Cloud in the near-future