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Jira Software

Jira Software

Overview

What is Jira Software?

Jira Software is a project management tool from Atlassian, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.

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Learn from top reviewers

Great Software with plenty of extensibility

Rating: 9 out of 10
December 9, 2024
Vetted ReviewVerified User
We use Jira to plan our sprints and create sprintgoals. Its a great way to monitor our progress and keeping our teams up to date.
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Verified user
Employee
Jira Software7 years of experience

Jira - The Project Management GOAT

Rating: 10 out of 10
October 22, 2024
IncentivizedVetted ReviewVerified User
Project Management/work issues management as a team and as individuals. This software keeps us all align on what we are doing on the project as well as allowing management to ...
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Verified user
Professional
Jira Software8 years of experience

Best-in-class project management & coordination, & planning technology

Rating: 9 out of 10
October 18, 2024
Vetted ReviewVerified User
My organization uses JIRA to organize projects and track velocity across teams. The business problem that this product addresses for my company is that we use it as a tool to ...
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Tanner Judge
Manager - Product Management
Product Manager
U.S. Bank
Jira Software3 years of experience
Verified on LinkedIn

Jira is a Saviour

Rating: 9 out of 10
March 8, 2024
IncentivizedVetted ReviewVerified User
Jira Software is a project management tool that is widely used by various teams in our organization to manage their projects and tasks. This tool is so feasible as it helps us...
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Verified user
Analyst
Jira Software3 years of experience

Atlassian Architect

Rating: 10 out of 10
February 21, 2024
IncentivizedVetted ReviewVerified User
We use Jira Software for both Service management and for tracking business processes. It is great for automatically sending out notifications when they are needed - set up of ...
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Michael Blake
Consultant - Information Technology
Atlassian Architect
Praecipio
Jira Software17 years of experience
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Pricing

View all pricing

Standard

$8.15

Cloud
per month per user (minimum 10)

Premium

$16

Cloud
per month per user (minimum 10)

Data Center

$44,000

On Premise
per year 500 users

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.atlassian.com/software/jira…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $81.85 per month 10 users
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Product Demos

JIRA Project Management Tutorial for Beginners (2022)

YouTube

The full overview: Roadmaps in Jira Software

YouTube
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Product Details

What is Jira Software?

Jira Software is a project management tool software used by agile teams and supports any agile methodology, be it scrum, kanban, or a team's own unique flavor. From agile boards to reports, users can plan, track, and manage agile software development projects. And since not every team works the same way, Jira Software allows teams to customize workflows, permissions, and schemes to match the unique needs of each team.


Jira templates also support use cases in enterprise marketing management, and projects to support operations, design HR, and enterprise marketing management.


With Jira Software, teams are able to:

  • Track versions, features, and progress at a glance
  • Re-prioritize user stories and bugs
  • Estimate stories, adjust sprint scope, check velocity, and re-prioritize issues
  • Estimate, track and report on story points; become more accurate
  • Report on agile metrics to provide real-time, actionable data on team efficiency, quality, and overall performance
  • Integrate with all the tools their dev team is already using, from the rest of the Atlassian suite (Bitbucket, Bamboo, Fisheye, and Crucible) to other popular developer tools on-premise or cloud (e.g., GitHub and Jenkins).
  • Provide greater flexibility to curate which teams have access to which information with sprint and project-level permissions
  • Flexibly tailor Jira tasks and their workflows to a specific team's use case
  • Extend Jira with over 1,800 apps from the Atlassian Marketplace to fit any capability not provided by default

Jira Software Videos

Jira in a Nutshell Demo Video
Jira Software is a software development project management tool of sorts, that tracks progress, offers up project reports, and gives a great roadmap view to understand workloads and deadlines better. In this video, the TrustRadius team goes over Jira Software pricing, top feat...
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Jira Software Integrations

Jira Software Competitors

Jira Software Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Jira Software is a project management tool from Atlassian, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.

Jira Software starts at $81.85.

Bugzilla, Podio, and Zoho Projects are common alternatives for Jira Software.

Reviewers rate Support Rating highest, with a score of 8.8.

The most common users of Jira Software are from Mid-sized Companies (51-1,000 employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(3469)

Reviews

(1-5 of 52)

Developers will love it, others have to go along for the ride

Rating: 5 out of 10
Incentivized
April 08, 2015
Verified User
Team Lead in Social Media
Computer Software Company, 11-50 employees
Vetted Review
Verified User
Jira Software
1 year of experience
Use Cases and Deployment Scope
We're using JIRA across the organization to build digital products in Agile with onshore and offshore development teams.
Pros
  • Planning board allows good visibility into sprints as well as backlog, making it easy to organize and prioritize
  • Integration with Confluence allows easy cross-referencing between Product Requirements and User Stories
  • Integration with HipChat allows for asynchronous communications across time zones.
Cons
  • Information Architecture between JIRA and Confluence is abysmal, can be difficult to navigate between the two
  • OnDemand instance has limited add-ons.
  • HipChat would greatly benefit from a shortcut that links issue numbers directly to tickets
Likelihood to Recommend
I think JIRA works best for developers, whereas designers and other team members prefer tools with a more intuive user experience, like Basecamp.

Judging JIRA

Rating: 10 out of 10
Incentivized
September 27, 2017
BK
Bobbejo Kohler
Applications Systems Analyst
Salient Management Company (Computer Software, 51-200 employees)
Vetted Review
Verified User
Jira Software
1 year of experience
View profile
Use Cases and Deployment Scope
Almost every department is using JIRA. It is keeping our teams focused and providing better visibility to team leads. It also allows for rigid workflows so steps are not missed.
Pros
  • Documented and rigid workflows.
  • Automation where needed.
  • High-level dashboards for management review.
  • It is easy to use. This is evident by our high adoption rate.
Cons
  • JIRA always has a snapshot of today, but it's hard to get trends.
  • The marketplace has a lot of plugins, but most are not free. To build the best solution you may need to purchase several add-ons.
  • Because it is very customizable you can end up with too many statuses or fields that mean the same thing. You need a good admin to help shepherd departments down the same path.
Likelihood to Recommend
Awesome at streamlining and linking things together. It is not a big picture tool. You can see all the parts of the puzzle, but if you want to see what it will look like finished this task is harder to do with the JIRA base product.

The best task management tool for your projects

Rating: 10 out of 10
Incentivized
July 23, 2021
Verified User
Director in Information Technology
Information Technology & Services Company, 1-10 employees
Vetted Review
Verified User
Jira Software
10 years of experience
Use Cases and Deployment Scope
We use Jira Software in a variety of ways, including as the main issue tracking system for our engineering department and as a task management system for the rest of the organization. Jira Software is a great solution to manage tasks and track their progress through your business process workflows.
Pros
  • Extensibility through custom add-ons
  • Highly configurable with all its major features
  • Great integration with other Atlassian products
Cons
  • Many features can be too overwhelming for new users
  • Being very engineering centric increases complexity to non-technical users
Likelihood to Recommend
For engineering teams, Jira Software is probably one of, if not the best issue tracking system on the market. With its out-of-box integration with other engineering tools, such as Bamboo and BitBucket, it really should be your go-to solution. While it also works very well as a general purpose task management solution, its engineering roots can sometimes make it seem more complex to non-technical users, but after a while, you will start to appreciate its flexibility and features.

JIRA -- The all in one cost-effective and integrated project management solution for our Organization

Rating: 10 out of 10
May 29, 2019
SS
Shoba Sharat
Project Manager
Skava, an Infosys company (Computer Software, 201-500 employees)
Vetted Review
Verified User
Jira Software
5 years of experience
View profile
Use Cases and Deployment Scope
JIRA is used in my organization for tracking issues from production support by our support team. For customer delivery and platform development teams, JIRA is used for bug tracking and to create stories and features for building solutions and the product. It is serving as a product management software, and for solution delivery teams it is our primary project management tool. We have scaled and customized JIRA to several teams in our organization, and it is a very cost-effective solution for tracking all business issues from product development to production support.
Pros
  • Bug life cycle management.
  • Grouping of deliverables as: epic, story, change request, bugs, tickets, enquiries, etc.
  • Logging estimates and tracking actual efforts, giving effective variance computation.
  • Computing metrics for our projects using the custom fields in JIRA.
Cons
  • The SLA management is ineffective.
  • The assignee has to be an individual, which is a restriction. JIRA needs to enable issue assignment to a group/department as well, to bring it to an issue dashboard.
  • Query management can be made easy with some add-ons like 'Script runner' which is currently outside JIRA.
Likelihood to Recommend
JIRA is well suited for bug life cycle management. For SLA tracking for production support, it is less effective.

All around change management tool with lots of features

Rating: 9 out of 10
Incentivized
May 29, 2019
Verified User
Engineer in Research & Development
Aviation & Aerospace Company, 5001-10,000 employees
Vetted Review
Verified User
Jira Software
2 years of experience
Use Cases and Deployment Scope
Project and change management with issue tracking is crucial for safety-critical software development in aerospace industries. JIRA provides many of the project management and agile process needs with a lot of features such as sprint boards, dashboards, filters, and reports. You can customize our own workflows and boards according to your own needs. Kanban boards and sprint boards are especially useful for big team projects.
Pros
  • Agile development with sprint boards.
  • Versatile filtering and customization of projects and reports.
  • Easy and simple user interface.
Cons
  • Filters could be more descriptive.
  • Could be integrated with requirement management software for direct navigation.
  • More 3rd party add-ons could be better.
Likelihood to Recommend
Creating tasks for weekly sprint runs and sharing the workload within the team is very easy using JIRA. Issue tracking of software with lots of filters and creating your own resolution workflows are quite useful. You can create hooks from other software to JIRA for checking commits on software in order to prevent undocumented change.
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