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Jira Software

Jira Software

Overview

What is Jira Software?

Jira Software is a project management tool from Atlassian, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.

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Learn from top reviewers

Best-in-class project management & coordination, & planning technology

Rating: 9 out of 10
September 11, 2024
Vetted ReviewVerified User
My organization uses JIRA to organize projects and track velocity across teams. The business problem that this product addresses for my company is that we use it as a tool to ...
Continue reading
Tanner Judge
Manager - Product Management
Product Manager
U.S. Bank
Jira Software3 years of experience
Verified on LinkedIn

Jira is a Saviour

Rating: 9 out of 10
March 8, 2024
IncentivizedVetted ReviewVerified User
Jira Software is a project management tool that is widely used by various teams in our organization to manage their projects and tasks. This tool is so feasible as it helps us...
Continue reading
Verified user
Analyst
Jira Software3 years of experience

Atlassian Architect

Rating: 10 out of 10
February 21, 2024
IncentivizedVetted ReviewVerified User
We use Jira Software for both Service management and for tracking business processes. It is great for automatically sending out notifications when they are needed - set up of ...
Continue reading
Michael Blake
Consultant - Information Technology
Atlassian Architect
Praecipio
Jira Software17 years of experience

Essential software for a project development

Rating: 8 out of 10
January 8, 2024
Vetted ReviewVerified User
We use Jira Software for an agile methodology. It is used often used for scrum meetings, kanban boards management for daily and sprint tasks, bugs management and analysis. It ...
Continue reading
Verified user
Employee

My Verdict on Jira Software : Should you use it or not!

Rating: 7 out of 10
November 17, 2023
Vetted ReviewVerified User
Project management. The tickets for a development and testing are mapped as a Jira Software story,easy to track , segment and comment.
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Verified user
Team Lead
Jira Software7 years of experience

best for tracking everything

Rating: 8 out of 10
October 23, 2023
Vetted ReviewVerified User
We use jira majorly for the following - tracking sprints - tracking metrics- tracking all user stories- tracking all epics- tracking all bugs- tracking current status of each...
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deepankar chopra
Engineer - Engineering
Lead Engineer
ticketmaster
Jira Software3 years of experience

Extremely good on workflow monitoring and handy reporting tools

Rating: 9 out of 10
October 6, 2023
IncentivizedVetted ReviewVerified User
JIRA is being used by multiple departments within IT group. We used it mainly for bug and defect tracking, we also use it to coordinate and communicate tasks within a single o...
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Johanes Siregar
Engineer - Information Technology
Big Data Analytics - Data Engineer
Telkomsel
Jira Software1 year of experience

Jira - The Saviour of lazy people

Rating: 9 out of 10
July 19, 2023
Vetted ReviewVerified User
JIRA software is quite helpful in documentation. Business problem the product addresses is that it helps in documenting the changes required to do or are done in other softwar...
Continue reading
Sanish Ambekar
Employee - Information Technology
Technical Analyst
RELEX Solutions
Jira Software2 years of experience

Streamlining Project Management with Jira: A Quick Review of its Features and Capabilities

Rating: 10 out of 10
May 24, 2023
Vetted ReviewVerified User
Use Jira to store all our jira tickets related to any software development project or release. This will help aid BA, Testers, UX Designer with status updates, solution design...
Continue reading
Verified user
Employee
Jira Software7 years of experience

Jira Software - Agility with the simplest and most effective #1 ALM solution

Rating: 10 out of 10
May 22, 2023
Vetted ReviewVerified User
We've been using Jira to track feature releases right from the requirement gathering phase to product delivery. The tasks as part of these deployments are broken down into dif...
Continue reading
Verified user
Manager
Jira Software6 years of experience

Jira Software is capable of end to end product management

Rating: 8 out of 10
April 5, 2023
IncentivizedVetted ReviewVerified User
Our team needed an application to which could support agile methodology of Scrum. We wanted a tool to help teams plan, track, and manage their work. We use Jira Software to so...
Continue reading
Verified user
Project Manager
Jira Software2 years of experience

Hey guys! let's have an amazing review for this software.

Rating: 8 out of 10
March 17, 2023
Vetted ReviewVerified User
We mainly use Jira software for tracking issues, tasks & bugs. - Problems addressed by this software: 1. Keeping the whole team in single and transparent track. 2. Helps i...
Continue reading
Verified user
Executive
Jira Software1 year of experience

Jira - Excellent Project & Workflow management tool

Rating: 9 out of 10
March 14, 2023
Vetted ReviewVerified User
We use Jira software for project, issues, bug, task and workflow management. It provides a centralized platform for managing development projects, from planning and developmen...
Continue reading
Yogesh Gurjar
Administrator - Information Technology
Sr. Linux & Cloud Administrator
Infopercept Pvt Ltd
Jira Software2 years of experience

Amazing project manager tool!

Rating: 8 out of 10
March 7, 2023
Vetted ReviewVerified User
We use Jira in our business process very frequently and is a very effective tool for project management. Collaboration with internal and external parties becomes easy with the...
Continue reading
Sarthak Chopra
Analyst - Research & Development
Associate
Gartner
Jira Software2 years of experience

Jira helps me do my job better and easier!

Rating: 10 out of 10
February 13, 2023
Vetted ReviewVerified User
I use Jira as a work management tool. Jira is very helpful in creating and managing work projects and keep track of the projects. Jira can also be configured with addons, even...
Continue reading
Alexandru Cristian Ion
Engineer - Quality Assurance
Quality Assurance Engineer
jpard Solutions
Jira Software6 years of experience
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons
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Pricing

View all pricing

Standard

$8.15

Cloud
per month per user (minimum 10)

Premium

$16

Cloud
per month per user (minimum 10)

Data Center

$44,000

On Premise
per year 500 users

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.atlassian.com/software/jira…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $81.85 per month 10 users
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Product Demos

JIRA Project Management Tutorial for Beginners (2022)

YouTube

The full overview: Roadmaps in Jira Software

YouTube
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Product Details

What is Jira Software?

Jira Software is a project management tool software used by agile teams and supports any agile methodology, be it scrum, kanban, or a team's own unique flavor. From agile boards to reports, users can plan, track, and manage agile software development projects. And since not every team works the same way, Jira Software allows teams to customize workflows, permissions, and schemes to match the unique needs of each team.


Jira templates also support use cases in enterprise marketing management, and projects to support operations, design HR, and enterprise marketing management.


With Jira Software, teams are able to:

  • Track versions, features, and progress at a glance
  • Re-prioritize user stories and bugs
  • Estimate stories, adjust sprint scope, check velocity, and re-prioritize issues
  • Estimate, track and report on story points; become more accurate
  • Report on agile metrics to provide real-time, actionable data on team efficiency, quality, and overall performance
  • Integrate with all the tools their dev team is already using, from the rest of the Atlassian suite (Bitbucket, Bamboo, Fisheye, and Crucible) to other popular developer tools on-premise or cloud (e.g., GitHub and Jenkins).
  • Provide greater flexibility to curate which teams have access to which information with sprint and project-level permissions
  • Flexibly tailor Jira tasks and their workflows to a specific team's use case
  • Extend Jira with over 1,800 apps from the Atlassian Marketplace to fit any capability not provided by default

Jira Software Videos

Jira in a Nutshell Demo Video
Jira Software is a software development project management tool of sorts, that tracks progress, offers up project reports, and gives a great roadmap view to understand workloads and deadlines better. In this video, the TrustRadius team goes over Jira Software pricing, top feat...
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Jira Software Integrations

Jira Software Competitors

Jira Software Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Jira Software is a project management tool from Atlassian, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.

Jira Software starts at $81.85.

Bugzilla, Podio, and Zoho Projects are common alternatives for Jira Software.

Reviewers rate Support Rating highest, with a score of 8.8.

The most common users of Jira Software are from Enterprises (1,001+ employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(3385)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Easy-to-use tool with minimal learning curve: Users have found JIRA to be an intuitive and user-friendly tool that requires minimal effort to learn. Several reviewers mentioned that they were able to navigate through the platform easily and quickly adapt to its features.

Seamless collaboration through integration with other tools: Many users appreciated JIRA's ability to integrate with various plugins and add-ons, enabling seamless collaboration across different teams and departments. This integration allowed for enhanced productivity by bringing together different tools into one centralized platform.

Flexibility of customization: The flexibility of JIRA in terms of customization was highly regarded by users. They mentioned being able to customize bugs, tasks, and stories based on the specific requirements of their projects. This flexibility helped them tailor JIRA to their unique project management needs.

Confusing and overwhelming user interface: Many users have expressed frustration with the confusing and overwhelming user interface of JIRA. They find it difficult to efficiently complete tasks due to a lack of intuitive navigation and cluttered design.

Complexity and difficulty in customization: A significant number of reviewers find JIRA's customization options to be complex and challenging. It often requires dedicated training to effectively navigate and utilize the software's customization features.

Limitations in reports, charts, and attachments: Users have reported challenges in sharing information within JIRA due to limitations in reports, charts, and attachments. These limitations hinder effective collaboration, communication, and data visualization.

Reviews

(1-25 of 167)
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Best-in-class project management & coordination, & planning technology

Rating: 9 out of 10
September 11, 2024
Use Cases and Deployment Scope
My organization uses JIRA to organize projects and track velocity across teams. The business problem that this product addresses for my company is that we use it as a tool to communicate asynchronously across large project teams, report our tracking metrics, project-manage, and even plan and develop larger product roadmaps.
Pros and Cons
  • Organization - JIRA is great for being able to organize the scope of major features or product launches in a way that can be visualized across teams.
  • Communication - In a remote-first world, JIRA allows you to maintain tight communication and aligned scope even as teams work across time zones.
  • Velocity Tracking/Project planning - JIRA allows teams to visualize and understand expectations for when to deliver a project, have insight into project/team/individual capacity, and track work overtime.
Likelihood to Recommend
Good - Project organization and planning for agile teams that work asynchronously. Bad - I think using JIRA or similar software is always better than not using JIRA, however, JIRA may be overkill for some smaller organizations that are not remote.

Jira is a Saviour

Rating: 9 out of 10
Incentivized
March 08, 2024
Verified User
Vetted Review
Verified User
Jira Software
3 years of experience
Use Cases and Deployment Scope
Jira Software is a project management tool that is widely used by various teams in our organization to manage their projects and tasks. This tool is so feasible as it helps us to customize the information collected from customers and used by your agents by using issue type fields and screens.
It is a very good tool for collaborating with the team, managing the requirements, tracking issues and keeps the account of all the tasks, issues handled by each member of the team.
Pros and Cons
  • Project management
  • Bug Tracking
  • task management
  • Customization of workflows as per our requirement in the project
  • Automation
Likelihood to Recommend
In our team, it has helped us to manage each sprint on a quarterly basis which keeps track of individuals about the work or tasks that they have contributed. This helps the team lead to sign off the things on the completion of the tasks based on the goals.
We also create a dashboard that gives in brief analysis of the work done that has contributed to the team.

Atlassian Architect

Rating: 10 out of 10
Incentivized
February 21, 2024
MB
Michael Blake
Atlassian Architect
Praecipio (Information Services, 51-200 employees)
Vetted Review
Verified User
Jira Software
17 years of experience
View profile
Use Cases and Deployment Scope
We use Jira Software for both Service management and for tracking business processes. It is great for automatically sending out notifications when they are needed - set up of notification schemes and workflows are required, but are easy to configure. Jira Software also comes with dashboards with gadgets which make it really easy to visualize the ongoing work in different ways. The agile boards make it easy to transition issues, just click and drag to the appropriate column. All transition popups occur directly in the agile board without having to leave the board and come back to it. I have been working with Jira Software and Confluence for 17 years in various capacities. It was originally difficult to learn, but with the builtin project templates, now the configuration is much, much easier. One of the great things about Atlassian (Jira Software's vendor) is that they offer certification in various areas within Jira Software and this aids in job security and ability to show off your skills as they apply to different companies and organizations.
Pros and Cons
  • agile boards
  • dashboards
  • Jira Query Language
  • Reporting
  • Atlassian Marketplace of Apps
  • Community for discussions and Q&A
  • notifications with link to issues
Likelihood to Recommend
Any type of process management. It works extremely well when approvals are required. Can send out to a group of users and then can be set on the number of approvalls required. Also there is timing built in on when to delegate to subsequent approvers. The dashboards provide management a meaningful way to visualize the ongoing work.

Essential software for a project development

Rating: 8 out of 10
January 08, 2024
Verified User
Vetted Review
Verified User
Use Cases and Deployment Scope
We use Jira Software for an agile methodology. It is used often used for scrum meetings, kanban boards management for daily and sprint tasks, bugs management and analysis.<br>It provides way to communicate between teams and organizations to track the status and observations of the every bug or task ticket.<br>We mostly used for development purposes as to plan, to manage and track the development projects.<br>It widely used in other teams also apart from development team like bug status tracking and software integrations.<br><br>Overall, It is the single tool used for most of the important process in the software fields.
Pros and Cons
  • Bug tracking
  • Bug analysis
  • Task creation and tracking
  • Kanban board
Likelihood to Recommend
Suited for project and task management features for technical and non-technical users. User interface is very good to use when comparing with other tools. It is really helpful in agile management and team scrums. Tracking the bugs and tasks in ticket is so easy.

Less appropriate in setup and first time use, because it seems difficult to understand the features and tools and setting up for the first time. Also, it is little expensive.

My Verdict on Jira Software : Should you use it or not!

Rating: 7 out of 10
November 17, 2023
Verified User
Vetted Review
Verified User
Jira Software
7 years of experience
Use Cases and Deployment Scope
Project management. The tickets for a development and testing are mapped as a Jira Software story,easy to track , segment and comment.
Pros and Cons
  • Ticket management
  • Defect management
  • Business process management
  • Effective communication between cross functional teams
  • Easy to use
  • Project management
Likelihood to Recommend
Suited for long term projects.

Where the team size is big and volume of tickets more.

It is less appropriate we are the team size is less and and the ticket could be solved by an excel sheet itself because there is a cost involved as well as it is not free

Jira - The Saviour of lazy people

Rating: 9 out of 10
July 19, 2023
SA
Sanish Ambekar
Technical Analyst
RELEX Solutions (Information Technology & Services, 1001-5000 employees)
Vetted Review
Verified User
Jira Software
2 years of experience
View profile
Use Cases and Deployment Scope
Jira Software is quite helpful in documentation. Business problem the product addresses is that it helps in documenting the changes required to do or are done in other software and it makes sure everyone are on the same page.
Pros and Cons
  • Dcoumentation
  • Change Management
  • Task Allocation
Likelihood to Recommend
Best suited - Documentation
Needs improvement - UI

Streamlining Project Management with Jira: A Quick Review of its Features and Capabilities

Rating: 10 out of 10
May 24, 2023
Verified User
Vetted Review
Verified User
Jira Software
7 years of experience
Use Cases and Deployment Scope
Use Jira to store all our Jira tickets related to any software development project or release. This will help aid BA, Testers, UX Designer with status updates, solution design and scheduling associated with it.
Pros and Cons
  • High level overview of all epics and associated jobs
  • Tracking and ticket assignment
  • Comments from teams
Likelihood to Recommend
I like it and use it daily to keep updated and abreast with the projects and work we have in the backlog.

Jira Software - Agility with the simplest and most effective #1 ALM solution

Rating: 10 out of 10
May 22, 2023
Verified User
Vetted Review
Verified User
Jira Software
6 years of experience
Use Cases and Deployment Scope
We've been using Jira to track feature releases right from the requirement gathering phase to product delivery. The tasks as part of these deployments are broken down into different levels and accordingly it becomes easier for the team to work on them efficiently. It ca be used by all developers, testers and product managers. Jira is an effective ALM solution that also helps with defect tracking, test case management and more. It provides us various fields while creating issue types that help in setting priorities and criticalities, description, labels, story points, links and more. It's very easy to manage the life cycle of such issue types like create, clone, delete, attaching media, comments, move and more. It helps to keep track of data and work done across feature releases more effectively.
Pros and Cons
  • Feature Release management
  • Test case management
  • Filtering issue types
Likelihood to Recommend
I'd recommend Jira for tracking feature releases, blockers, status progress, and defect & test management. At the same time, Jira is also well suited for agile development and delivery of features through a Scrum or Kanban mechanism. It can also integrate with other 3rd party solutions to offer extensive capabilities. Unlike Azure DevOps, Jira is a simple ALM suite packed with basic needs to delivery features and track releases in an agile manner. Tracking builds in Jira instead of Azure DevOps is not that possible.

Jira Software is capable of end to end product management

Rating: 8 out of 10
Incentivized
April 05, 2023
Verified User
Vetted Review
Verified User
Jira Software
2 years of experience
Use Cases and Deployment Scope
Our team needed an application to which could support agile methodology of Scrum. We wanted a tool to help teams plan, track, and manage their work. We use Jira Software to solve our problems of requirement gathering, backlog management, sprint planning and tracking, and reporting to management. We also use it for gathering requirements, roadmap planning and reporting bugs in a single place.
The scope of our use is at the team (department) level.
Pros and Cons
  • Running sprints and tracking progress of roadmap, epics, story, task and subtask
  • The user interface is great. It allows tables inside details, have common shortcuts and clean design.
  • Can create custom dashboards and can view data in multiple ways
  • Advanced access rights based on role
Likelihood to Recommend
Well suited for software teams which are using agile methodology in their work. Jira has 2 types of projects: team-level projects (for non-hierarchical organisations) & company-level projects (exhaustive configurations and role-based access rights).

Hey guys! let's have an amazing review for this software.

Rating: 8 out of 10
March 17, 2023
Verified User
Vetted Review
Verified User
Jira Software
1 year of experience
Use Cases and Deployment Scope
We mainly use Jira software for tracking issues, tasks & bugs.
- Problems addressed by this software:
1. Keeping the whole team in single and transparent track.
2. Helps in solving issues more efficiently.
3. Bugs tracking is more effective.
- Scope of use case:
1. It is very important tool in terms of software development lifecycle.
2. Helps in tracking bugs and overall enhancing the security features of our product.
3. It helps business in terms of reducing overall cost.

Pros and Cons
  • Effective work visualization using Kanban board feature.
  • Work-in-progress limit is very helpful for increasing overall work efficiency.
  • Bugs, issues & story creation very easy using this tool.
Likelihood to Recommend
Scenarios where Jira software excels:
1. Jira software proved to be very powerful in terms of project management tool for tracking down issues and bugs.
2. It helps in creating issues, epics, stories, task & sub-tasks very easily.
3. Kanban board is one of the most effective tool for work visualization.
Scenarios where Jira needs improvement:
1. Some enterprise users found this tool to be difficult in terms of functionality.
2. New users find it difficult to configure at first.
3. Some UI changes recommended in terms of user-friendly aspects.

Jira - Excellent Project & Workflow management tool

Rating: 9 out of 10
March 14, 2023
YG
Yogesh Gurjar
Sr. Linux & Cloud Administrator
Infopercept Pvt Ltd (Information Technology & Services, 51-200 employees)
Vetted Review
Verified User
Jira Software
2 years of experience
Use Cases and Deployment Scope
We use Jira software for project, issues, bug, task and workflow management. It provides a centralized platform for managing development projects, from planning and development to testing
Pros and Cons
  • Workflow management
  • Project management
  • Task management
  • Project Planning
  • Issue & Bugs tracking
Likelihood to Recommend
Jira is the best software for track issue, bug and project reports. Team member easily share information to other users. We can easily integrate Jira software to many other third party application. It's easy to use and simple configuration. It's Improving the user experience and providing more user-friendly documentation and training

Amazing project manager tool!

Rating: 8 out of 10
March 07, 2023
Use Cases and Deployment Scope
We use Jira in our business process very frequently and is a very effective tool for project management. Collaboration with internal and external parties becomes easy with the same. Ticketing feature is awesome which also displays several fields like TAT, status. Best part is we've integrated it with Slack which is pretty seamless and simple and saves a lot of time and effort simultaneously.
Pros and Cons
  • Ticketing Feature
  • Project Management
  • Field mapping
  • Flexible portal
Likelihood to Recommend
Assigning tickets of different priority level along with tracking the status of the same- Jira is the perfect software for that! Customization is also an added advantage. Internation with Slack makes the and management more smooth. Roadmaps is another productive feature. Overall, works great and adds value to the team absolutely.

Jira helps me do my job better and easier!

Rating: 10 out of 10
February 13, 2023
Use Cases and Deployment Scope
I use Jira as a work management tool. Jira is very helpful in creating and managing work projects and keep track of the projects. Jira can also be configured with addons, even for Service Desk, that will help call centre managers, help desk agents. I am mainly using Jira for tracking the sprint work and for opening bugs, where it is very configurable, the Jira Administrator being able to configure the fields almost everywhere in the app.
Pros and Cons
  • Bug tracking
  • Project management
  • Email notifications
  • Test case management
Likelihood to Recommend
Jira is well suited in project management, for the entire development team, the software being used for each member, and also being able to integrate various addons, including also a time sheet, which can be very helpful. Jira helps me to write bugs, it is an easy to use and intuitive software.

Go Agile in the right way

Rating: 8 out of 10
Incentivized
September 19, 2022
Verified User
Vetted Review
Verified User
Jira Software
5 years of experience
Use Cases and Deployment Scope
We use Jira Software mainly for our Engineering department, this includes Software engineers, Dev Ops, IT, and DBAs. We use Jira Software as our main Agile software development process software tool. We use it to track projects end to end, from writing the initial idea to the point that is deployed in Prod. Jira is being used to ensure that our development process is flowing through an Agile framework and it helps to have a clear view of the project's timelines.
Pros and Cons
  • Projects progress tracking.
  • Tracking teams performance.
  • well defined and easy to use tool.
  • friendly and highly customizable.
Likelihood to Recommend
Jira is a great tool to track your project's timeline from end to end. The Big Picture feature is amazing to have a quick glance at everything that is being worked on at the moment, what was completed and what is coming. The capability to break down your organization into different backlogs is also great.

Jira is great for software development lifecycle management

Rating: 10 out of 10
Incentivized
August 18, 2022
AD
Alexander Delivlaev
Quality Assurance with Test Automation
OmegaCoders (Information Technology & Services, 51-200 employees)
Vetted Review
Verified User
Jira Software
2 years of experience
View profile
Use Cases and Deployment Scope
Jira Software is used to [organize] and track our work. We have multiple backlogs and boards, each team with it's own. It is used across the whole [organization] and addresses our need for quantifying the progress on our tasks.
Pros and Cons
  • Jira is particularly good at holding all our goals and tasks, all of them being well described within the software and
  • Jira has integration with a lot of 3rd party tools
  • Navigation between boards and backlogs is seamless, all of them being linked to each other
Likelihood to Recommend
The best scenario for Jira Software is for a software development company operating in Agile/Scrum. Jira has a tracking/organizing software and also an article/Wiki software (Confluence) which are great for holding knowledge and organizing priorities.
For product managers/owners it is a great software for breaking large goals into smaller tasks, organizing and prioritizing them accordingly and then collaborating with other parties on the progress.

A less appropriate use would be for service delivery companies as their needs are different.

The Best End-To-End Project Management Software. Period.

Rating: 9 out of 10
July 12, 2022
PR
Partha Roy
Lead Product Engineer
Fasal - Grow More, Grow Betterâ„¢ (Computer Software, 51-200 employees)
Vetted Review
Verified User
Jira Software
5 years of experience
View profile
Use Cases and Deployment Scope
So Jira has been the primary task management software at our organisation for a long time now, it started as a task management product for our day-to-day task tracking. However, with its various integrations with almost all the tools and platforms required for software engineering, Jira has become an end-to-end project management platform for us. Now, we manage our end-to-end product engineering process by using Jira.
Pros and Cons
  • Right from the first step of a product development process, that is the requirement analysis and tracking, we use Jira's Epic and Stories for organizing various requirements.
  • Task management and ownership overview.
  • Build and deployment process by using another Atlassian product ( bitbucket) alongside Jira.
  • Transparency over the product engineering roadmap throughout the organisation.
Likelihood to Recommend
Jira is one of those rarest products which actually is made for everyone, if the budget constraint is not there then the early you adopt Jira is better as it sets the course of your product management aptly.

Great project management solution

Rating: 9 out of 10
Incentivized
May 31, 2022
Verified User
Vetted Review
Verified User
Jira Software
2 years of experience
Use Cases and Deployment Scope
My company uses Jira to manage projects, and digital products, create roadmaps, and manage product pipelines, documentation, teamwork, resource management, track issues, and marketing campaigns. We divide our product teams. We really like that it includes scrum boards, and can generate reports, including plugins and integrations with tools like Microsoft Teams, Slack, and GitHub. Jira offers great tutorials and guides that can get your team up and running. It has helped our company tremendously with our workflow and processes.
Pros and Cons
  • Roadmaps
  • Integrations
  • Scrum Boards
Likelihood to Recommend
The Jira software works well for managing scrum boards and allocating resources to a task. When your Epics and Issues are set up properly, it can give you a good idea of where your team stands and the trajectory of your project. It is not the ideal solution if you need to provide documentation and support to people outside of your product teams or organization. It would benefit from having a public documentation or repository feature.

Jira - lots of features, flexibility, customizability - at a cost.

Rating: 6 out of 10
Incentivized
May 06, 2022
Verified User
Vetted Review
Verified User
Jira Software
3 years of experience
Use Cases and Deployment Scope
The CS, Engineering, and Product teams use Jira Software to manage platform defects, feature requests, and tasks. We also use Jira Software to track projects for new apps and improving existing apps. This is a cornerstone application for us since it runs our entire Engineering and Product operations.

We rely on Jira Software to prioritize work across multiple groups inside the Engineering team who handle different aspects of the platform. Having cross-functional visibility is key to understand and track the workload being distributed across the backend and frontend teams.
Pros and Cons
  • Customizability is impressive. Being able to establish automations and custom fields of all types helps when we need to build new templates to support different efforts.
  • Integration into third-party apps like Git, Bitbutcket, and Zendesk helps streamline our processes and visibility across teams.
  • Easily customizable dashboards are a huge help when it comes to analyzing the vast amount of data available in Jira Software.
Likelihood to Recommend
It's a great industry standard app that enables teams using Agile or Waterfall to be productive and successful, but the cost associated to use the app knocks some points off, that added with the fact they require you to pay for integrations of commonly used services is frustrating, to say the least. One would expect for how much the app costs they'd throw in things like free Git integration and roadmaps, but those are add-on services.

It would also be great if Jira Software supported automatically sending an email notification to requesters when a ticket's last updated date gets to a defined period to prevent defect and task tickets from being forgotten.

Better tracking, traceability, agile view dashboards...

Rating: 9 out of 10
April 14, 2022
Verified User
Vetted Review
Verified User
Jira Software
2 years of experience
Use Cases and Deployment Scope
Good issue tracking tool with all features defined clearly. Also, helps us manage daily agile activities with better viewability. But, can be improved in some areas. Examples: UI is too subtle, search patterns are not good enough, etc. The tool helps in tracking all items individually or separately using dashboards. Helps user manage their work and see live progress within the team.
Pros and Cons
  • Tracking Progress
  • Agile
  • Dashboard
  • Issue Management
Likelihood to Recommend
Good issue tracking tool with all features defined clearly. Also, helps us manage daily agile activities with better viewability. The tool helps in tracking all items individually or separately using dashboards. Helps user manage their work and see live progress within the team.

Jira is great for managing your org's work!

Rating: 8 out of 10
March 17, 2022
HS
Harsh Shah
Senior Manager, Digital Product Management
Gartner, Inc. (Information Technology & Services, 10,001+ employees)
Vetted Review
Verified User
Jira Software
5 years of experience
Use Cases and Deployment Scope
Enabling tech to work closely with the product team and drive a shared vision of results. Enabling tech to work closely with the product team and drive a shared vision of results. Enabling tech to work closely with the product team and drive a shared vision of results. Enabling tech to work closely with the product team and drive a shared vision of results.
Pros and Cons
  • Simple view to all work in progress
  • Easy to update team on status
  • Planning made simple
Likelihood to Recommend
Excellent for engineering work management, not so much for ambiguous business tasks

Jira - Immediate adoption by our team for backlog management

Rating: 7 out of 10
Incentivized
January 07, 2022
Verified User
Vetted Review
Verified User
Jira Software
4 years of experience
Use Cases and Deployment Scope
Jira [Software] is used by delivery teams mostly for backlog management in an SAP context. Developers and analysts can manage and follow-up on their workload by assigning colleagues, adding extra information and entering times. This helps streamline overall projects effort and document everything from A to Z for traceability purpose. Basic customizing was sufficient for us (custom fields, some rules, etc.), but Jira [Software] definitely provides near-infinite possibilities when it comes to making it your own.
Pros and Cons
  • Out-of-the-box backlog management with Kanban board
  • Easy and intuitive customizing for basic requirements
  • Huge community and marketplace extensions availability
Likelihood to Recommend
Definitely a treat when it comes to how little effort the team needs to get up-and-running. The out-of-the-box solution offers pretty much every features you need to manage a backlog, including tasks and issues, without having to modify anything other than a few industry-specific custom fields. It is also one of the most popular solutions on the market, meaning you can find integrations with 3rd-party tools pretty easily instead of building a custom connector. However we would not use it for project management as a whole, the solution would require significant customizing effort to get up-to-speed with what we already have.

Recommended for every IT company

Rating: 9 out of 10
Incentivized
December 08, 2021
Verified User
Vetted Review
Verified User
Jira Software
6 years of experience
Use Cases and Deployment Scope
We use Jira to drive our product development. We use agile to develop our product and it is very easy to create sprint boards and manage stories in Jira. Jira is a revolutionary product and improved the efficiency of our team because it provides transparency within the team.
Pros and Cons
  • Ticket Management
  • Sprint Boards
  • Reports
  • Configurable fields and workflows
Likelihood to Recommend
Jira is suitable for helpdesk management, project management, product management, and reporting.

Jira Software - the Swiss Army Knife of Software

Rating: 10 out of 10
Incentivized
December 01, 2021
JF
Jennifer Ferrell
Program Manager
Dynamic Computing Services (Information Technology & Services, 10,001+ employees)
Vetted Review
Verified User
Jira Software
6 years of experience
View profile
Use Cases and Deployment Scope
I have used Jira Software as a core tool to support software development across globally distributed teams for large, complex software deliveries as well as smaller, routine service deliveries. In both cases, we have employed waterfall, iterative or Agile methodologies with Jira Software as our foundation. I found Jira Software added value in every case. Whether using Jira Software manually or vis automation tied to a business requirements system, Jira Software allows all stakeholders to easily get their arms around the work immediately. Near zero ramp-up time, completely intuitive UI/UX, tons of pre-built reports, exceptional dashboards and widgets (including easy-to-read graphics), super flexible tagging and tons of bells and whistles any user can add on - I love Jira Software. In my opinion, no other software comes close.
Pros and Cons
  • Release management
  • Tagging
  • Process flows
  • Collaboration
  • Bulk ticket processing
Likelihood to Recommend
Jira Software is extremely well suited for managing anything from a product backlog to a new project or product’s development lifecycle. Tickets may be managed singly or processed in bulk, and existing tickets can be restructured so child and parent tickets can flip roles, or specific ticket types can be moved to a different ticket type that uses a different workflow. Additionally, users have the flexibility of wrapping up all their tickets with a label that readily identifies the collection and allows stakeholders to easily review and drill down within the tagged list. I have not yet encountered a situation where Jira was too onerous or too puny to support my needs.

JIRA is a definitive in issue tracking software

Rating: 10 out of 10
November 20, 2021
JA
Jafrul Ahsan
Junior Software Engineer
ATI Limited (Computer Software, 1001-5000 employees)
Vetted Review
Verified User
Jira Software
2 years of experience
View profile
Use Cases and Deployment Scope
We use Jira Software in our product improvement life cycle interaction to observe assignments, bugs, and cutoff times. We likewise use this took in monitoring our inner cycles, demands, and therefore the situation with those tickets. This product is used extensively and takes care of the business problems with errand following for all representatives.
Pros and Cons
  • Work process creation and the board is extremely compelling.
  • Simple and instinctive redoing for fundamental necessities.
  • Clear perceivability of following of the issues.
Likelihood to Recommend
Jira is an extraordinary instrument to follow your venture's course of events from one finish to another. The Big Picture highlight is astonishing to have a fast look at all that is being dealt with right now, what was finished and what is coming. The ability to separate your association into various overabundances is likewise extraordinary.

Best project management tool

Rating: 10 out of 10
Incentivized
November 06, 2021
DG
Devesh Giri
Embedded Engineer I
Honeywell (Airlines/Aviation, 10,001+ employees)
Vetted Review
Verified User
Jira Software
2 years of experience
View profile
Use Cases and Deployment Scope
Jira Software is being used to place customer's issues and V&V issues from the delivered load or legacy load it is used to track progress of analysis, tracing assignee, providing resolution to issues assigned, used for creating CR, PAR for the further development. Its used across whole IFS (integrated flight systems), it gives a platform for interaction between costumer's and development team. For any organization handling multiple costumer issues this a must Tool.
Pros and Cons
  • Jira Software is bug and Issue tracker , tracks the progress and resolution to the issues parked gives the information needed to the management for tracking progress
  • gives multiple tool for task management such as burn-up/down charts, sprint reports, velocity charts, scrum and Kanban boards
  • it supports agile development methodology and works best for everyone be it development team V&V team or the management.
  • Teams can start with a project template or create their own custom workflow. Jira Software issues, also known as tasks, track each piece of work that needs to pass through the workflow steps to completion.
  • Customizable permissions enable admins to determine who can see and perform which actions
Likelihood to Recommend
Jira Software is useful for the fast paced teams or agile work flow and can build, test, and release software faster and more reliably it can integrate with first- and third-party tools throughout the Development lifecycle, including code and version control tools like Bitbucket, GitHub, and GitLab, documentation and knowledge management tools like Confluence Serena dimensions (PVCS)
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