Jira Software

Jira Software

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Top Rated
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Score 8.3 out of 100
Top Rated
Jira Software

Overview

Recent Reviews

Awards

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Reviewer Pros & Cons

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Video Reviews

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Pricing

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Standard

$7

Cloud
Per User Per Month

Premium

$14

Cloud
Per User Per Month

Free

Free

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.atlassian.com/software/jira…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $10 per month

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is Jira Software?

Jira Software is a software development tool used by agile teams and supports any agile methodology, be it scrum, kanban, or a team's own unique flavor. From agile boards to reports, users can plan, track, and manage agile software development projects from a single tool, helping teams release higher quality software, faster.

And since not every team works the same way, Jira Software allows teams to customize workflows, permissions, and schemes to match the unique needs of each team.

With Jira Software, teams are able to:

  • Track versions, features, and progress at a glance
  • Easily re-prioritize user stories and bugs
  • Estimate stories, adjust sprint scope, check velocity, and re-prioritize issues
  • Estimate, track and report on story points; become more accurate
  • Report on agile metrics to provide real-time, actionable data on team efficiency, quality, and overall performance
  • Integrate with all the tools their dev team is already using, from the rest of the Atlassian suite (Bitbucket, Bamboo, Fisheye, and Crucible) to other popular developer tools on-premise or cloud (e.g., GitHub and Jenkins).
  • Provide greater flexibility to curate which teams have access to which information with sprint and project-level permissions
  • Flexibly tailor Jira tasks and their workflows to a specific team's use case
  • Extend Jira with over 1,800 apps from the Atlassian Marketplace to fit any capability not provided by default

Jira Software Video

Jira in a Nutshell Demo Video

Jira Software Integrations

Jira Software Competitors

Jira Software Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android

Comparisons

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Frequently Asked Questions

What is Jira Software?

JIRA Software is an application lifecycle management solution for software development teams. It allows users to create, prioritize and track the progress of tasks across multiple team members, and offers a wide range of integrations. It is offered via the cloud and local servers.

How much does Jira Software cost?

Jira Software starts at $10.

What is Jira Software's best feature?

Reviewers rate Support Rating highest, with a score of 8.7.

Who uses Jira Software?

The most common users of Jira Software are from Mid-sized Companies (51-1,000 employees) and the Computer Software industry.

Reviews

(1-25 of 140)
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Partha Roy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Earlier we have used the Freshteam and Trello software, these are very good individually. Still, when we talk about an end-to-end software engineering process, those fall short as they don't have many integrations with other software and thus make the management process very tedious.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Asana is great for people who need simpler project management systems. It does not have a wide range of features but its integrations are a lot more streamlined and easy to set up. Trello is great for those who just want to manage scrum boards and swim lanes.
Score 6 out of 10
Vetted Review
Verified User
Review Source
Jira Software is like Backlog on steroids, but that has [drawbacks] such as slower responsiveness, a cluttered interface, and features smaller teams may not need, but still have to pay for them. [The] backlog doesn't have as much expansion or customizability nor does it allow for integration of some key third-party apps requiring dev teams to build their own integrations.

YouTrack has a lot of the functionality of Jira Software and Confluence combined at a fraction of the price. It's not as user-friendly [as] Jira Software so non-technical people trying to use the service will go through more of a learning curve. Jira wins when it comes to a [reduced] learning curve among these apps.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Jira is simple, easy to understand, has less learning curve, highly descriptive features. All these features make it easy to work and manage and track our day-to-day work for better progress. All these features make Jira give an upper hand over other tools.
Score 7 out of 10
Vetted Review
Verified User
Review Source
Jira [Sofware] being the market leader, it is a lot easier to sell internally when it comes to the core product (backlog management). The additional scenarios that are supported, such as service ticketing and knowledge base management, can also be added whenever you feel ready with little change management and disruption. However the performance was a bit disappointing when compared to direct competitors, with Jira [Software] taking its time to load heavy kanban boards.
Jennifer Ferrell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Jira Software was already the established enterprise standard supporting my clients’ globally distributed software teams. I feel strongly that no other product could deliver when compared to Jira Software.
Jafrul Ahsan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Our groups use JIRA in numerous ways and we've viewed it as capable in practically all cases. I would effectively prescribe JIRA to an organization of the right size and intricacy. It just might be over the top excess for groups that need just light undertaking following and plans for the day.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Jira Software has more integrations and has more features than many of its competitors. While some of its competitors do have better UI/UX than Jira Software, they have improved this greatly over time. Atlassian also acquired Trello years ago, so that adds better user interfaces to the system. They do also offer a pretty in-depth library of how to customize the platform that others don't.
Angelo Liriano Cepeda | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Jira is way more benefitial for those looking to implement Scrum, also is the best tool for software development projects.
I would say that other PM tools have more visibility in terms of Program Management and offer way more reports, dashboards and management tools such as forms.
Score 7 out of 10
Vetted Review
Verified User
Review Source
Jira is the "default" do-everything software project management platform. It literally does everything, but consequently does nothing particularly well. That said, it is robust enough to compete with enterprise heavyweights like Rally, and (usually) easy and light enough to compete with things like monday.com.

The UI is still awkward and confusing at times.
Jennifer Bland | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source
I've used Trello for managing tickets, it's possibly but provides no ability to have backlog features unless you use plug-ins. Plus, once you get a large backlog the page takes a long time to load. Jira is quick and has this all built in.

Redmine is a mess, don't bother. The whole experience is un-user friendly. It took me a moment to even realize how to respond to a ticket. The discussion feature with Jira is very clear and even has ability to respond via email.

Zoho Projects UI is terrible, it has some of the same features as Jira but in the end users grew frustrated with trying to figure out where everything was.
August 09, 2021

Review Jira software

Score 7 out of 10
Vetted Review
Verified User
Review Source
Jira Software is considered perfect when it comes to handling a software team which might need an advanced agile functionality as well as structured workflow wherein Trello could be quick in terms of capturing or sharing the ideas or lists or to-do's. Jira has a better UI and centralized structured approach for accessing the requirements and can be used as a project management tool.
Also as Jira is having a customizable work flow design, is reliable and rob[u]st in terms of add-ons, and has a data center deployment option which can be more beneficial than that of Rally.
Ryan McGarry | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Jira Software integrates with other software platforms nearly as well as its competitors, such as Asana or ClickUp. However, it provides more advanced tools than ClickUp and Asana, allowing project managers to see the workload of their team members, manage burndown, and react to blockers that the team members run into.
Score 9 out of 10
Vetted Review
Verified User
Review Source
It provides a good collection of features like dashboard, reports section with all the releases, slippages details. It gives a good estimate of effort added by team members and the quantum of load on them. Its search engine does a great deal of helping with going through old Jiras easily.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Jira Software is a much more robust solution that offers more features than the alternatives. Since our engineering department is also using BitBucket, it makes the choice easy to go with the whole Atlassian suite.
Score 9 out of 10
Vetted Review
Verified User
Review Source
From my point of view, the biggest difference between Jira Software and Azure DevOps Services is that Jira is way easier to use, Azure DevOps is not that friendly user, you need to do a lot of research to modify Azure boards or to move things around. Making changes in Jira is really simple, you do not need to hit Save and Close every time you do a change.
Score 10 out of 10
Vetted Review
Verified User
Review Source
I have used other solutions in the past, but none is close to providing as many features as Jira.

Jira is by far a leader in the industry. Other tools such as Basecamp or Monday are helpful and good, but Jira has most of what the different tools have and even more.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Our teams previously used GitHub, Asana, and Jira Software before we consolidated everything into Jira Software. While some teams still use GitHub for particular development projects, we have found Jira Software to be more well-rounded than the competitors we replaced, and this has cut down on our tech stack costs. Jira Software is also very well known among our new-hire developers, which means decreased onboarding time.