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Jira Software

Jira Software

Overview

What is Jira Software?

Jira Software is a project management tool from Atlassian, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.

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Recent Reviews

Jira is a Saviour

9 out of 10
March 08, 2024
Incentivized
Jira Software is a project management tool that is widely used by various teams in our organization to manage their projects and tasks. …
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TrustRadius Insights

Easy-to-use tool with minimal learning curve: Users have found JIRA to be an intuitive and user-friendly tool that requires minimal effort …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Standard

$8.15

Cloud
per month per user (minimum 10)

Premium

$16

Cloud
per month per user (minimum 10)

Data Center

$44,000

On Premise
per year 500 users

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.atlassian.com/software/jira…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $81.85 per month 10 users
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Product Demos

JIRA Project Management Tutorial for Beginners (2022)

YouTube

The full overview: Roadmaps in Jira Software

YouTube
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Product Details

What is Jira Software?

Jira Software is a project management tool software used by agile teams and supports any agile methodology, be it scrum, kanban, or a team's own unique flavor. From agile boards to reports, users can plan, track, and manage agile software development projects. And since not every team works the same way, Jira Software allows teams to customize workflows, permissions, and schemes to match the unique needs of each team.


Jira templates also support use cases in enterprise marketing management, and projects to support operations, design HR, and enterprise marketing management.


With Jira Software, teams are able to:

  • Track versions, features, and progress at a glance
  • Re-prioritize user stories and bugs
  • Estimate stories, adjust sprint scope, check velocity, and re-prioritize issues
  • Estimate, track and report on story points; become more accurate
  • Report on agile metrics to provide real-time, actionable data on team efficiency, quality, and overall performance
  • Integrate with all the tools their dev team is already using, from the rest of the Atlassian suite (Bitbucket, Bamboo, Fisheye, and Crucible) to other popular developer tools on-premise or cloud (e.g., GitHub and Jenkins).
  • Provide greater flexibility to curate which teams have access to which information with sprint and project-level permissions
  • Flexibly tailor Jira tasks and their workflows to a specific team's use case
  • Extend Jira with over 1,800 apps from the Atlassian Marketplace to fit any capability not provided by default

Jira Software Videos

Jira in a Nutshell Demo Video
Jira Software is a software development project management tool of sorts, that tracks progress, offers up project reports, and gives a great roadmap view to understand workloads and deadlines better. In this video, the TrustRadius team goes over Jira Software pricing, top feat...
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Jira Software Competitors

Jira Software Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Jira Software is a project management tool from Atlassian, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.

Jira Software starts at $81.85.

Bugzilla, Podio, and Zoho Projects are common alternatives for Jira Software.

Reviewers rate Support Rating highest, with a score of 8.8.

The most common users of Jira Software are from Enterprises (1,001+ employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(3263)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Easy-to-use tool with minimal learning curve: Users have found JIRA to be an intuitive and user-friendly tool that requires minimal effort to learn. Several reviewers mentioned that they were able to navigate through the platform easily and quickly adapt to its features.

Seamless collaboration through integration with other tools: Many users appreciated JIRA's ability to integrate with various plugins and add-ons, enabling seamless collaboration across different teams and departments. This integration allowed for enhanced productivity by bringing together different tools into one centralized platform.

Flexibility of customization: The flexibility of JIRA in terms of customization was highly regarded by users. They mentioned being able to customize bugs, tasks, and stories based on the specific requirements of their projects. This flexibility helped them tailor JIRA to their unique project management needs.

Confusing and overwhelming user interface: Many users have expressed frustration with the confusing and overwhelming user interface of JIRA. They find it difficult to efficiently complete tasks due to a lack of intuitive navigation and cluttered design.

Complexity and difficulty in customization: A significant number of reviewers find JIRA's customization options to be complex and challenging. It often requires dedicated training to effectively navigate and utilize the software's customization features.

Limitations in reports, charts, and attachments: Users have reported challenges in sharing information within JIRA due to limitations in reports, charts, and attachments. These limitations hinder effective collaboration, communication, and data visualization.

Attribute Ratings

Reviews

(1-25 of 144)
Companies can't remove reviews or game the system. Here's why
Johanes Siregar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
JIRA has a great support and a heap of documentation to fast-forward users to learn the software. It also has agile development capability which is a must to have feature in our organization. Active directory integration is also very handy. Especially the capability for bugs and defects tracking have made JIRA become superior compared to similar software. Ultimately the reporting tools are conveniently easy to use and very useful.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  1. Jira is more end-to-end solution than others. We have integrated two other Jira products - Bitbucket & Confluence to get more value for our product development journey.
  2. Jira Software is more customizable and can be adapted to the project management needs of both small and large teams.
  3. Jira software has better bug-tracking functionality as different workflows and custom fields can be used for the creation and assignment of bugs.


Alexandru Cristian Ion | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Haven't evaluated other products like the Jira Software, since Jira is the top competitor in this field and everyone relies on it since it gets the job done.
Jira is a very important tool in almost any kind of project, helping to track down the work of all the team members and provides a good overview of the project, having a lot of widgets and customizations.
September 19, 2022

Go Agile in the right way

Score 8 out of 10
Vetted Review
Verified User
Incentivized
From my point of view, the biggest difference between Jira Software and Azure DevOps Services is that Jira is way easier to use, Azure DevOps is not that friendly user, you need to do a lot of research to modify Azure boards or to move things around. Making changes in Jira is really simple, you do not need to hit Save and Close every time you do a change.
Partha Roy | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Earlier we have used the Freshteam and Trello software, these are very good individually. Still, when we talk about an end-to-end software engineering process, those fall short as they don't have many integrations with other software and thus make the management process very tedious.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Asana is great for people who need simpler project management systems. It does not have a wide range of features but its integrations are a lot more streamlined and easy to set up. Trello is great for those who just want to manage scrum boards and swim lanes.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Jira Software is like Backlog on steroids, but that has [drawbacks] such as slower responsiveness, a cluttered interface, and features smaller teams may not need, but still have to pay for them. [The] backlog doesn't have as much expansion or customizability nor does it allow for integration of some key third-party apps requiring dev teams to build their own integrations.

YouTrack has a lot of the functionality of Jira Software and Confluence combined at a fraction of the price. It's not as user-friendly [as] Jira Software so non-technical people trying to use the service will go through more of a learning curve. Jira wins when it comes to a [reduced] learning curve among these apps.
Score 9 out of 10
Vetted Review
Verified User
Jira is simple, easy to understand, has less learning curve, highly descriptive features. All these features make it easy to work and manage and track our day-to-day work for better progress. All these features make Jira give an upper hand over other tools.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Jira [Sofware] being the market leader, it is a lot easier to sell internally when it comes to the core product (backlog management). The additional scenarios that are supported, such as service ticketing and knowledge base management, can also be added whenever you feel ready with little change management and disruption. However the performance was a bit disappointing when compared to direct competitors, with Jira [Software] taking its time to load heavy kanban boards.
Jennifer Ferrell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Jira Software was already the established enterprise standard supporting my clients’ globally distributed software teams. I feel strongly that no other product could deliver when compared to Jira Software.
Jafrul Ahsan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Our groups use JIRA in numerous ways and we've viewed it as capable in practically all cases. I would effectively prescribe JIRA to an organization of the right size and intricacy. It just might be over the top excess for groups that need just light undertaking following and plans for the day.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Jira Software has more integrations and has more features than many of its competitors. While some of its competitors do have better UI/UX than Jira Software, they have improved this greatly over time. Atlassian also acquired Trello years ago, so that adds better user interfaces to the system. They do also offer a pretty in-depth library of how to customize the platform that others don't.
Angelo Liriano Cepeda | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Jira is way more benefitial for those looking to implement Scrum, also is the best tool for software development projects.
I would say that other PM tools have more visibility in terms of Program Management and offer way more reports, dashboards and management tools such as forms.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Jira is the "default" do-everything software project management platform. It literally does everything, but consequently does nothing particularly well. That said, it is robust enough to compete with enterprise heavyweights like Rally, and (usually) easy and light enough to compete with things like monday.com.

The UI is still awkward and confusing at times.
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