Jira Software

Jira Software

Customer Verified
Top Rated
About TrustRadius ScoringScore 8.3 out of 100
Top Rated
Jira Software

Overview

Recent Reviews

Reviewer Sentiment

N/A
Positive ()
N/A
Negative ()
Learn how we calculate reviewer sentiment

Awards

TrustRadius Award Top Rated 2022
TrustRadius Best of Award, Best Of Relationship 2022
TrustRadius Best of Award, Best Of Value 2022
TrustRadius Best of Award, Best Of Feature Set 2022

Reviewer Pros & Cons

View all pros & cons

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Jira Software, and make your voice heard!

Record

Pricing

View all pricing

Standard

$7

Cloud
Per User Per Month

Premium

$14

Cloud
Per User Per Month

Free

Free

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.atlassian.com/software/jira…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $10 per month

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is Jira Software?

Jira Software is a software development tool used by agile teams and supports any agile methodology, be it scrum, kanban, or a team's own unique flavor. From agile boards to reports, users can plan, track, and manage agile software development projects from a single tool, helping teams release higher quality software, faster.

And since not every team works the same way, Jira Software allows teams to customize workflows, permissions, and schemes to match the unique needs of each team.

With Jira Software, teams are able to:

  • Track versions, features, and progress at a glance
  • Easily re-prioritize user stories and bugs
  • Estimate stories, adjust sprint scope, check velocity, and re-prioritize issues
  • Estimate, track and report on story points; become more accurate
  • Report on agile metrics to provide real-time, actionable data on team efficiency, quality, and overall performance
  • Integrate with all the tools their dev team is already using, from the rest of the Atlassian suite (Bitbucket, Bamboo, Fisheye, and Crucible) to other popular developer tools on-premise or cloud (e.g., GitHub and Jenkins).
  • Provide greater flexibility to curate which teams have access to which information with sprint and project-level permissions
  • Flexibly tailor Jira tasks and their workflows to a specific team's use case
  • Extend Jira with over 1,800 apps from the Atlassian Marketplace to fit any capability not provided by default

Jira Software Video

Jira in a Nutshell Demo Video

Jira Software Integrations

Jira Software Competitors

Jira Software Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android

Comparisons

View all alternatives

Frequently Asked Questions

What is Jira Software?

JIRA Software is an application lifecycle management solution for software development teams. It allows users to create, prioritize and track the progress of tasks across multiple team members, and offers a wide range of integrations. It is offered via the cloud and local servers.

How much does Jira Software cost?

Jira Software starts at $10.

What is Jira Software's best feature?

Reviewers rate Support Rating highest, with a score of 8.7.

Who uses Jira Software?

The most common users of Jira Software are from Mid-sized Companies (51-1,000 employees) and the Computer Software industry.

Reviews and Ratings

 (2495)

Ratings

Likelihood to Renew (35)

9.0
90%

Usability (26)

8.0
80%

Availability (6)

5.3
53%

Performance (2)

8.0
80%

Support Rating (41)

8.7
87%

Online Training (1)

8.0
80%

Implementation Rating (2)

9.0
90%

Reviews

(1-25 of 35)
Popular Filters
Companies can't remove reviews or game the system. Here's why
June 20, 2021

Complete and Highly Customizable Product Lifecycle Management Suite

Lisandro Fernigrini | TrustRadius Reviewer
Lisandro Fernigrini
Database Practice Leader
Kapsch Trafficcom Argentina S.A. (Information Technology and Services, 201-500 employees)
Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

8
Without taking into account pricing (I do not know the details but it is more expensive than other options) the product allows us to design, develop and deliver software products in a simpler, more integrated, and visible way. Information and status about tasks, enhancements, and bugs are easily available for all members of the organization.
June 16, 2021

The best agile planning and management tool for software development and creative teams

Dustin Ghia | TrustRadius Reviewer
Dustin Ghia
Lead Consultant - Solutions Architect - Software Engineer
Ghia & Associates Engineering and Consulting Group (Computer Software, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

10
This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.

In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
October 24, 2017

JIRA is the only support tool for Atlassian Confluence users

Verified User
Consultant in Engineering
Real Estate Company, 1-10 employees
Score 4 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

2
While there are no fundamental problems with JIRA, I'm unsure that I will be working myself very closely with users of Atlassian Confluence. The client base I am concerned with tend to be more integrated with Amazon, IBM BlueMix / Watson, open source LAMP/PHP (WordPress, MediaWiki) & those that rely on more proprietary CMS would tend to use Sharepoint not Confluence. JIRA seems to me to stand or fall with the rest of the Atlassian silo or suite, as it is not closely integrated with Sharepoint or mediawiki based reporting or knowledge management. Data interchange standards in this area are weak so Microsoft, open source LAMP projects using Phabricator, and Atlassian JIRA seem to be three distinct silos, with Amazon, Google & IBM offering their own tools for similar needs.
July 08, 2015

Web development team relying on JIRA

Bo Acimovic | TrustRadius Reviewer
Bo Acimovic
Director E-Commerce
Clover Technologies Group (Renewables & Environment, 10,001+ employees)
Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

10
JIRA is a tool that gets updated regularly. This is a sure sign that there is a company behind it that is always improving the quality of their product. This means we can rely on usage of this tool for years to come. Considering we have a lot of projects and tasks in JIRA and knowing it's a tool with a future we will definitely keep using it. Also, even though we don't attach a lot of files to our tasks, I don't think there are any storage limits.
April 08, 2015

Atlassian JIRA has significantly improved our work intake and request tracking processes

Verified User
Analyst in Information Technology
Human Resources Company, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

10
JIRA is highly integrated into our organization. Nearly every department uses it, and many have multiple JIRA projects set up to track different types of work. We rolled out JIRA in a staged manner, but it continued to be adopted by more and more people and departments because it continues to show results. I expect we will continue to renew our JIRA license for years to come.
December 18, 2014

A skeptical JIRA user won over

Adam James | TrustRadius Reviewer
Adam James
Vice President of Operations
Akamai Technologies (Information Technology and Services, 51-200 employees)
Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

1
I do not make decisions at my new company, so it's out of my hands. I will say that we're in dire need of a new Project Tracking suite, but I'm not sure how interested they'd be in building something from the ground up. But, if discussions turn to blowing up our current solution and going in another direction, I will be recommending JIRA, and offering to take lead in it's implementation.
October 06, 2014

Atlassian JIRA

Verified User
Technician in Information Technology
Non-Profit Organization Management Company, 501-1000 employees
Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

10
Atlassian JIRA is really working for us, and we can see many other areas of the organisation where its use could be applied to streamline service.
August 19, 2014

QA Manager's dream come true

Verified User
Analyst in Engineering
Computer Software Company, 1001-5000 employees
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

10
JIRA is now integral to our processes, it has taken 18+ months to get to this stage, I can't see us not renewing for at least a few more years. There are complaints about any system but most of the people I've spoken to in engineering are happy with the tool and are finding it provides a simple way to turn ideas into reality or error messages into resolutions for bugs.
August 15, 2014

Atlassian Jira: The only Solution You Need, Period.

Verified User
Project Manager in Information Technology
Information Technology and Services Company, 10,001+ employees
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

10
The functionality we receive out of the product for the cost is a no brainer in my book for renewing it. We are excited by all the new features that are added to the product and we look forward to what is next. The ease of use alone is worth its weight in gold.