Jira Software

Jira Software

Customer Verified
Top Rated
Score 8.2 out of 10
Top Rated
Jira Software

Overview

What is Jira Software?

JIRA Software is an application lifecycle management solution for software development teams. It allows users to create, prioritize and track the progress of tasks across multiple team members, and offers a wide range of integrations. It is offered via the...
Read more

Recent Reviews

Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Jira Software, and make your voice heard!

Return to navigation

Pricing

View all pricing

Standard

$7

Cloud
Per User Per Month

Premium

$14

Cloud
Per User Per Month

Free

Free

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.atlassian.com/software/jira…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $10 per month
Return to navigation

Product Demos

Jira in a Nutshell demo video
03:58
Does Jira Software Help Developers Stay On Task Using Agile Methodology?
03:17
Return to navigation

Product Details

What is Jira Software?

Jira Software is a software development tool used by agile teams and supports any agile methodology, be it scrum, kanban, or a team's own unique flavor. From agile boards to reports, users can plan, track, and manage agile software development projects from a single tool, helping teams release higher quality software, faster.

And since not every team works the same way, Jira Software allows teams to customize workflows, permissions, and schemes to match the unique needs of each team.

With Jira Software, teams are able to:

  • Track versions, features, and progress at a glance
  • Easily re-prioritize user stories and bugs
  • Estimate stories, adjust sprint scope, check velocity, and re-prioritize issues
  • Estimate, track and report on story points; become more accurate
  • Report on agile metrics to provide real-time, actionable data on team efficiency, quality, and overall performance
  • Integrate with all the tools their dev team is already using, from the rest of the Atlassian suite (Bitbucket, Bamboo, Fisheye, and Crucible) to other popular developer tools on-premise or cloud (e.g., GitHub and Jenkins).
  • Provide greater flexibility to curate which teams have access to which information with sprint and project-level permissions
  • Flexibly tailor Jira tasks and their workflows to a specific team's use case
  • Extend Jira with over 1,800 apps from the Atlassian Marketplace to fit any capability not provided by default

Jira Software Videos

Jira in a Nutshell Demo Video
Jira Software is a software development project management tool of sorts, that tracks progress, offers up project reports, and gives a great roadmap view to understand workloads and deadlines better. In this video, the TrustRadius team goes over Jira Software pricing, top feat...
 Show More

Jira Software Competitors

Jira Software Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

JIRA Software is an application lifecycle management solution for software development teams. It allows users to create, prioritize and track the progress of tasks across multiple team members, and offers a wide range of integrations. It is offered via the cloud and local servers.

Jira Software starts at $10.

Bugzilla, Citrix Podio, and Zoho Projects are common alternatives for Jira Software.

Reviewers rate Support Rating highest, with a score of 8.8.

The most common users of Jira Software are from Enterprises (1,001+ employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews

(1-25 of 173)
Companies can't remove reviews or game the system. Here's why
Alexander Delivlaev | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Jira has positively made our company's daily activities much better organized
  • With Jira we can track progress and follow up on tasks
  • Jira has great reporting tools which aggregate various data and give us a good overview of our teams capacity
Partha Roy | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Jira's introduction has improved the overall process, which resulted in 10x performance boost.
  • The process is now well set up so much less time is spent managing things, which saved us a lot of time.
  • Jira's support for developer options and automated workflows has made a lot of repetitive tasks automated which has reduced the manual interjection hence improvement in time, delivery and less error-prone software.
Score 6 out of 10
Vetted Review
Verified User
  • We've been able to grow the platform with the team, but the costs became too much leading us to downgrade our service tier to help offset the rising expenses.
  • The third-party integrations have helped us a lot when tracking issue statuses between our customer support and platform support teams. That kind of visibility is great to have so engineering can see how many customer requests are tied to a particular feature or defect.
  • Due to costs, we have entertained the idea of moving to a different solution to handle our ticket and project management needs.
Devesh Giri | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Time tracking allows teams to record the amount of time they spend working on issues.
  • Teams can create custom workflows to drive the progression of issues on a scrum or kanban board
  • Utilize permissions to grant team members different levels of access and to lock down sensitive information.
Angelo Liriano Cepeda | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • It has helped us to improve our velocity on completing product deliverables, I would comfortable say by at least 25%.
  • It benefits management as our estimations now are very accurate compared to previous months.
  • It ensures that at every iteration development team delivers to product the expected results without scope change.
Jennifer Bland | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
  • It allows you to account for how much support work is required for the team.
  • Allows better management of time and to track trends for (agile) sprints.
  • Allowed us to support external users easily and professionally.
August 09, 2021

Review Jira software

Score 7 out of 10
Vetted Review
Verified User
  • It has one centralized single platform which makes it convenient for everyone to handle the activities and requirements.
  • Has great customization feature which is convenient to use, also has a report generation feature.
  • Visibility of the tasks performed, remaining and needs attention.
  • There is a limited file size upload, and the reports are also not reusable.
  • Doesn't have a great experience when used via mobile device as a web version or mobile version.
Ryan McGarry | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • It helped predict project costs
  • It helped with assigning work to team members
  • It helped employees communicate when their progress was blocked on some work and needed assistance from others on their team
Return to navigation