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Jira Software

Jira Software

Overview

What is Jira Software?

Jira Software is a project management tool from Atlassian, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.

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Recent Reviews

Jira is a Saviour

9 out of 10
March 08, 2024
Incentivized
Jira Software is a project management tool that is widely used by various teams in our organization to manage their projects and tasks. …
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TrustRadius Insights

Easy-to-use tool with minimal learning curve: Users have found JIRA to be an intuitive and user-friendly tool that requires minimal effort …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Standard

$8.15

Cloud
per month per user (minimum 10)

Premium

$16

Cloud
per month per user (minimum 10)

Data Center

$44,000

On Premise
per year 500 users

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.atlassian.com/software/jira…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $81.85 per month 10 users
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Product Demos

JIRA Project Management Tutorial for Beginners (2022)

YouTube

The full overview: Roadmaps in Jira Software

YouTube
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Product Details

What is Jira Software?

Jira Software is a project management tool software used by agile teams and supports any agile methodology, be it scrum, kanban, or a team's own unique flavor. From agile boards to reports, users can plan, track, and manage agile software development projects. And since not every team works the same way, Jira Software allows teams to customize workflows, permissions, and schemes to match the unique needs of each team.


Jira templates also support use cases in enterprise marketing management, and projects to support operations, design HR, and enterprise marketing management.


With Jira Software, teams are able to:

  • Track versions, features, and progress at a glance
  • Re-prioritize user stories and bugs
  • Estimate stories, adjust sprint scope, check velocity, and re-prioritize issues
  • Estimate, track and report on story points; become more accurate
  • Report on agile metrics to provide real-time, actionable data on team efficiency, quality, and overall performance
  • Integrate with all the tools their dev team is already using, from the rest of the Atlassian suite (Bitbucket, Bamboo, Fisheye, and Crucible) to other popular developer tools on-premise or cloud (e.g., GitHub and Jenkins).
  • Provide greater flexibility to curate which teams have access to which information with sprint and project-level permissions
  • Flexibly tailor Jira tasks and their workflows to a specific team's use case
  • Extend Jira with over 1,800 apps from the Atlassian Marketplace to fit any capability not provided by default

Jira Software Videos

Jira in a Nutshell Demo Video
Jira Software is a software development project management tool of sorts, that tracks progress, offers up project reports, and gives a great roadmap view to understand workloads and deadlines better. In this video, the TrustRadius team goes over Jira Software pricing, top feat...
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Jira Software Competitors

Jira Software Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Jira Software is a project management tool from Atlassian, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.

Jira Software starts at $81.85.

Bugzilla, Podio, and Zoho Projects are common alternatives for Jira Software.

Reviewers rate Support Rating highest, with a score of 8.8.

The most common users of Jira Software are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(3244)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Easy-to-use tool with minimal learning curve: Users have found JIRA to be an intuitive and user-friendly tool that requires minimal effort to learn. Several reviewers mentioned that they were able to navigate through the platform easily and quickly adapt to its features.

Seamless collaboration through integration with other tools: Many users appreciated JIRA's ability to integrate with various plugins and add-ons, enabling seamless collaboration across different teams and departments. This integration allowed for enhanced productivity by bringing together different tools into one centralized platform.

Flexibility of customization: The flexibility of JIRA in terms of customization was highly regarded by users. They mentioned being able to customize bugs, tasks, and stories based on the specific requirements of their projects. This flexibility helped them tailor JIRA to their unique project management needs.

Confusing and overwhelming user interface: Many users have expressed frustration with the confusing and overwhelming user interface of JIRA. They find it difficult to efficiently complete tasks due to a lack of intuitive navigation and cluttered design.

Complexity and difficulty in customization: A significant number of reviewers find JIRA's customization options to be complex and challenging. It often requires dedicated training to effectively navigate and utilize the software's customization features.

Limitations in reports, charts, and attachments: Users have reported challenges in sharing information within JIRA due to limitations in reports, charts, and attachments. These limitations hinder effective collaboration, communication, and data visualization.

Attribute Ratings

Reviews

(26-50 of 183)
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Devesh Giri | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Time tracking allows teams to record the amount of time they spend working on issues.
  • Teams can create custom workflows to drive the progression of issues on a scrum or kanban board
  • Utilize permissions to grant team members different levels of access and to lock down sensitive information.
Angelo Liriano Cepeda | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • It has helped us to improve our velocity on completing product deliverables, I would comfortable say by at least 25%.
  • It benefits management as our estimations now are very accurate compared to previous months.
  • It ensures that at every iteration development team delivers to product the expected results without scope change.
Jennifer Bland | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • It allows you to account for how much support work is required for the team.
  • Allows better management of time and to track trends for (agile) sprints.
  • Allowed us to support external users easily and professionally.
August 09, 2021

Review Jira software

Score 7 out of 10
Vetted Review
Verified User
  • It has one centralized single platform which makes it convenient for everyone to handle the activities and requirements.
  • Has great customization feature which is convenient to use, also has a report generation feature.
  • Visibility of the tasks performed, remaining and needs attention.
  • There is a limited file size upload, and the reports are also not reusable.
  • Doesn't have a great experience when used via mobile device as a web version or mobile version.
Ryan McGarry | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It helped predict project costs
  • It helped with assigning work to team members
  • It helped employees communicate when their progress was blocked on some work and needed assistance from others on their team
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Allows for greater velocity (creating and assigning tickets without discussion)
  • Allows for greater clarity (no asking around for what the status is on a project)
  • Allows for quantifying impact (being able to track the number of tickets closed)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • While using Jira has some cost associated, you will see the benefit from the order you get by using it.
  • For some users, the learning curve might be significant, so providing some training could help.
  • In general terms, I firmly believe that adopting Jira is a smart idea, especially for Software Development companies.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Jira Software has allowed us to consolidate numerous project management platforms into one system, which has saved us time and cycles on development and stories.
  • The ability to create custom boards and reports allows us to quickly report on the status of projects; this means we spend more time on development and less time reporting.
  • The integrations that are available allow us to easily integrate with other platforms we're using; the most helpful has been our service desk software, HelpScout.
Dustin Ghia | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Great in software and creative projects! Having the best agile planning and management tool in the market for free is really good for your budget.
  • At scale, Jira = productivity, it does not matter if you have teams working from different locations on many projects, with Jira Software you can always apply discipline and an agile approach, with which you always know what is produced and its cost.
  • There is no mid-size self-server Jira Software, preventing companies that are neither small nor large from purchasing Jira Software for their data centers.
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