Jira Software

Jira Software

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Top Rated
About TrustRadius Scoring
Score 8.3 out of 100
Top Rated
Jira Software

Overview

Recent Reviews

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Awards

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Reviewer Pros & Cons

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Video Reviews

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Pricing

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Standard

$7

Cloud
Per User Per Month

Premium

$14

Cloud
Per User Per Month

Free

Free

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.atlassian.com/software/jira…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $10 per month

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is Jira Software?

Jira Software is a software development tool used by agile teams and supports any agile methodology, be it scrum, kanban, or a team's own unique flavor. From agile boards to reports, users can plan, track, and manage agile software development projects from a single tool, helping teams release higher quality software, faster.

And since not every team works the same way, Jira Software allows teams to customize workflows, permissions, and schemes to match the unique needs of each team.

With Jira Software, teams are able to:

  • Track versions, features, and progress at a glance
  • Easily re-prioritize user stories and bugs
  • Estimate stories, adjust sprint scope, check velocity, and re-prioritize issues
  • Estimate, track and report on story points; become more accurate
  • Report on agile metrics to provide real-time, actionable data on team efficiency, quality, and overall performance
  • Integrate with all the tools their dev team is already using, from the rest of the Atlassian suite (Bitbucket, Bamboo, Fisheye, and Crucible) to other popular developer tools on-premise or cloud (e.g., GitHub and Jenkins).
  • Provide greater flexibility to curate which teams have access to which information with sprint and project-level permissions
  • Flexibly tailor Jira tasks and their workflows to a specific team's use case
  • Extend Jira with over 1,800 apps from the Atlassian Marketplace to fit any capability not provided by default

Jira Software Videos

Jira in a Nutshell Demo Video
Jira Software is a software development project management tool of sorts, that tracks progress, offers up project reports, and gives a great roadmap view to understand workloads and deadlines better. In this video, the TrustRadius team goes over Jira Software pricing, top feat...
 Show More

Jira Software Integrations

Jira Software Competitors

Jira Software Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

JIRA Software is an application lifecycle management solution for software development teams. It allows users to create, prioritize and track the progress of tasks across multiple team members, and offers a wide range of integrations. It is offered via the cloud and local servers.

Jira Software starts at $10.

Bugzilla, Citrix Podio, and Zoho Projects are common alternatives for Jira Software.

Reviewers rate Support Rating highest, with a score of 8.8.

The most common users of Jira Software are from Mid-sized Companies (51-1,000 employees) and the Computer Software industry.

Comparisons

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Reviews

(1-25 of 27)
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Lisandro Fernigrini | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
The software is quite easy to use once you get used to it. Some effort is required to configure and customize options and workflows, but once everything is set up as desired and you get used to the tool it delivers what is expected.
Score 8 out of 10
Vetted Review
Verified User
Review Source
It is not the ideal user interface for managing information but that could be managed by your JIRA administrator. It does have a wonderful interface to other project management tools such as Aha, ProductPlan, etc. I would suggest that product management and R&D work closely with the administrator to ensure that the look and feel maps to the company processes.
Kyle Kochtan | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source
JIRA's UI is very difficult to navigate. It is almost impossible to find things. I find myself just using the address bar and putting in the ID numbers as I can't find what I need anywhere else. There is no one place to do tasks but many and many ways to get there and this causes confusion.
Harry Miller | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
The initial configuration of Jira can take considerable time, once the settings are configured, using the tool is very simple. Creating tasks, starting reports and evaluating project progress is easy and fast. It allows the user to create and edit attachments and screenshots at a click. It integrates with other applications used by the project is simple.
August 14, 2019

JIRA works

Tory Trone | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
JIRA does everything you need but has a steep learning curve. JIRA also a somewhat difficult user interface. It takes some getting used to. However, everything you need to have a fully working and customizable project management software system is in place for you to use. I still prefer it to many other PM software solutions out there.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Great tool for 'easy' tasks like recording and tracking user or customer interactions. A key for success is that all team members use it and update it regularly. In the SW development, JIRA can be connected to GitHub and gets more details about virtually each commitment a developer makes so a manager using JIRA is able to put an individual performance in the context of the quality of software work products.
Cristian Bodnarasec | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
JIRA user interface is easy to use and provides a nice user experience. Its integration with the other Atlassian tools like Confluence, Bamboo and Bitbucket makes it the one place to go for your project management/bug tracking needs.
For JIRA administrators like myself, it takes a while until they learn everything especially when they need to address complex requirements for different departments.
Score 9 out of 10
Vetted Review
Verified User
Review Source
JIRA Software is a pretty complex tool. We have a project manager for JIRA who onboarded us, created our board, and taught us the basics. I think it would have been pretty overwhelming to learn without her. JIRA offers so much functionality that I'm not aware of -- I constantly need to Google or ask others about existing features. Also, although they are all under the Atlassian umbrella, I find it difficult to switch between JIRA Software and Confluence.
Score 10 out of 10
Vetted Review
Verified User
Review Source
JIRA gets a 9 out of 10 for the visual component, as it could be better looking but is very functional. It meets all of our needs, with room to grow as our projects and resources expand into the future. It has some customizable options for reporting and tracking that help us draw out the info we need to be successful as project managers. JIRA is a great tool for partnering with IT and Finance to account for resource use and expenses.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Very structured in that once you learn all of the bells and whistles, you can easily manage 100 projects concurrently. Sprints can easily be adjusted, backlogged tasks pulled forward or tasks moved out. Auto notifications (once setup) will drive the development process so that hand holding is kept to a minimum.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Editing fields almost everywhere works in place, attaching images and files works with drag and drop or copy and paste. Personally, creating advanced filters is the killer feature for me. You can point and click, and at one point you are allowed to enter and modify the query in the JIRA query language, which makes adoptions very easy and concise.
Shoba Sharat | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Even novice users can easily learn to use JIRA in our organization. It is not complex to understand the workflows designed for product development. Administration and security management has been easy with complete data protection.
Score 9 out of 10
Vetted Review
Verified User
Review Source
It is versatile and has many features and customization tools with a lot of filters and components that are easy to implement. Project management and issue tracking are very easy with workflows, dashboards and custom reports. It can be integrated into version control tools to check the configuration items before committing. Provides change management needs without any major bugs or fails.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Jira has so many options that you actually find it pretty complex. It is this kind of applications where you accept the high learning curve and actually enjoy learning everything and becoming a wizard. So the overall usability is good. You can scale up and down and find what suit your needs bets or even the individual projects.
Score 8 out of 10
Vetted Review
Verified User
Review Source
I think JIRA has a lot of complexity for a less technical user and I am torn between whether that is an essential problem. I tend to believe that users should choose the tool that fits the work; this means does it make sense for the typical user and how much integration with other systems does it provide? If both of these things are high, I would say the tool deserves high consideration. As a technical tool I think JIRA falls squarely in line with technical expectations - it also provides a high degree of integration possibilities with other tools. I suppose if you were forced to choose one tool you should plan on a staggered approach to rolling it out, starting with the technical team guided by someone with a process background.