Jira is a Saviour
Jira Software is a project management tool that is widely used by various teams in our organization to manage their projects and tasks. …
Starting at $81.85 per month 10 users
View PricingOverview
What is Jira Software?
Jira Software is a project management tool from Atlassian, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.
Recent Reviews
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Reviewer Pros & Cons
Pricing
Standard
$8.15
Cloud
per month per user (minimum 10)
Premium
$16
Cloud
per month per user (minimum 10)
Data Center
$44,000
On Premise
per year 500 users
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.atlassian.com/software/jira…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $81.85 per month 10 users
Product Demos
JIRA Project Management Tutorial for Beginners (2022)
YouTube
The full overview: Roadmaps in Jira Software
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Jira Software?
Jira Software is a project management tool software used by agile teams and supports any agile methodology, be it scrum, kanban, or a team's own unique flavor. From agile boards to reports, users can plan, track, and manage agile software development projects. And since not every team works the same way, Jira Software allows teams to customize workflows, permissions, and schemes to match the unique needs of each team.
Jira templates also support use cases in enterprise marketing management, and projects to support operations, design HR, and enterprise marketing management.
With Jira Software, teams are able to:
- Track versions, features, and progress at a glance
- Re-prioritize user stories and bugs
- Estimate stories, adjust sprint scope, check velocity, and re-prioritize issues
- Estimate, track and report on story points; become more accurate
- Report on agile metrics to provide real-time, actionable data on team efficiency, quality, and overall performance
- Integrate with all the tools their dev team is already using, from the rest of the Atlassian suite (Bitbucket, Bamboo, Fisheye, and Crucible) to other popular developer tools on-premise or cloud (e.g., GitHub and Jenkins).
- Provide greater flexibility to curate which teams have access to which information with sprint and project-level permissions
- Flexibly tailor Jira tasks and their workflows to a specific team's use case
- Extend Jira with over 1,800 apps from the Atlassian Marketplace to fit any capability not provided by default
Jira Software Videos
Jira in a Nutshell Demo Video
Jira Software is a software development project management tool of sorts, that tracks progress, offers up project reports, and gives a great roadmap view to understand workloads and deadlines better. In this video, the TrustRadius team goes over Jira Software pricing, top feat...
Show More Jira Software Integrations
Jira Software Competitors
Jira Software Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Mac |
| Mobile Application | Apple iOS, Android |
Frequently Asked Questions
Jira Software is a project management tool from Atlassian, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.
Jira Software starts at $81.85.
Reviewers rate Support Rating highest, with a score of 8.8.
The most common users of Jira Software are from Enterprises (1,001+ employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Easy-to-use tool with minimal learning curve: Users have found JIRA to be an intuitive and user-friendly tool that requires minimal effort to learn. Several reviewers mentioned that they were able to navigate through the platform easily and quickly adapt to its features.
Seamless collaboration through integration with other tools: Many users appreciated JIRA's ability to integrate with various plugins and add-ons, enabling seamless collaboration across different teams and departments. This integration allowed for enhanced productivity by bringing together different tools into one centralized platform.
Flexibility of customization: The flexibility of JIRA in terms of customization was highly regarded by users. They mentioned being able to customize bugs, tasks, and stories based on the specific requirements of their projects. This flexibility helped them tailor JIRA to their unique project management needs.
Confusing and overwhelming user interface: Many users have expressed frustration with the confusing and overwhelming user interface of JIRA. They find it difficult to efficiently complete tasks due to a lack of intuitive navigation and cluttered design.
Complexity and difficulty in customization: A significant number of reviewers find JIRA's customization options to be complex and challenging. It often requires dedicated training to effectively navigate and utilize the software's customization features.
Limitations in reports, charts, and attachments: Users have reported challenges in sharing information within JIRA due to limitations in reports, charts, and attachments. These limitations hinder effective collaboration, communication, and data visualization.
Attribute Ratings
Reviews
(26-50 of 185)Companies can't remove reviews or game the system. Here's why
December 08, 2021
Recommended for every IT company
We use Jira to drive our product development. We use agile to develop our product and it is very easy to create sprint boards and manage stories in Jira. Jira is a revolutionary product and improved the efficiency of our team because it provides transparency within the team.
December 01, 2021
Jira Software - the Swiss Army Knife of Software
I have used Jira Software as a core tool to support software development across globally distributed teams for large, complex software deliveries as well as smaller, routine service deliveries. In both cases, we have employed waterfall, iterative or Agile methodologies with Jira Software as our foundation. I found Jira Software added value in every case. Whether using Jira Software manually or vis automation tied to a business requirements system, Jira Software allows all stakeholders to easily get their arms around the work immediately. Near zero ramp-up time, completely intuitive UI/UX, tons of pre-built reports, exceptional dashboards and widgets (including easy-to-read graphics), super flexible tagging and tons of bells and whistles any user can add on - I love Jira Software. In my opinion, no other software comes close.
November 20, 2021
JIRA is a definitive in issue tracking software
Score 10 out of 10
Vetted Review
Verified User
We use Jira Software in our product improvement life cycle interaction to observe assignments, bugs, and cutoff times. We likewise use this took in monitoring our inner cycles, demands, and therefore the situation with those tickets. This product is used extensively and takes care of the business problems with errand following for all representatives.
November 06, 2021
Best project management tool
Jira Software is being used to place customer's issues and V&V issues from the delivered load or legacy load it is used to track progress of analysis, tracing assignee, providing resolution to issues assigned, used for creating CR, PAR for the further development. Its used across whole IFS (integrated flight systems), it gives a platform for interaction between costumer's and development team. For any organization handling multiple costumer issues this a must Tool.
November 04, 2021
Jira Software is a good task management solution for medium to large software teams
We utilize Jira Software in our software development life cycle process to keep track of tasks, bugs, and deadlines. We also utilize this took in keeping track of our internal processes, requests, and the status of those tickets. This software is used company wide and solves the business problems of task tracking for all employees.
October 14, 2021
Jira Software has great features available to fulfill most of the technological needs
Jira Software is being used as a planning and tracking module in our organization, and we have successfully integrated various workflows within the Jira Software to monitor issues and streamline the development environment to cater to any failures. We have created different sets of workflows and software implementation for different teams as per their working requirements and the feature of need base modification makes Jira Software a great solution for multi teams and multi-functional organizations like us. Software availability for different operating platforms is also very helpful it enables us to work remotely without any issues. We have integrated dozens of in-house data sets and applications like Zephyr and Salesforce with Jira Software to customize our working with the module in more functionalized ways. We are using Jira Software in multiple sections of our organization like technology, Marketing and IT, etc.
September 03, 2021
Jira Software: Best SaaS for Software Development Projects!
Score 10 out of 10
Vetted Review
Verified User
In Aura Systems, we use Jira Software as our Project Management Tool. We adopted Agile Methodology and Jira empower us to iterate our products on development. On a daily basis we review our board, update tasks, change task status and complete sprints. We also use it as knowlegment source with Conduent and take advantage of Slack integration to enable great collaboration.
We are using it across our 20 person product/engineering team to manage our agile product backlog, defects, etc. We have also tried using it with other teams (marketing, support) as a more general product management tool (with varying degrees of success). It helps keep us organized, prioritize, plan iterations, etc.
August 23, 2021
Jira for Cross-Departmental Collaboration
Jira was owned by our Product and Development team, however, it was used by my Support team to log bug tickets that needed to be addressed by a developer. It allowed us to provide all of the pertinent information regarding a bug in our system and also track the status of work to fix the bug.
August 13, 2021
Jira Software allows quick management of your software backlog with tons of features!
My company currently uses Jira as a Service desk for our IT and circulation departments. One is internal, but for circulation this requires answering tickets for readers of our publication.
For internal uses, it addresses the need for a central location for all IT tickets, as well as asset management. In addition to answering simple requests from employees - all hardware assets are managed in Jira. We setup a project where the tickets are each an asset and it's worked very well. In addition, using our internal management software (custom) we setup an integration which pairs each ticket logged with that asset.
Externally, the Jira system allows us to easily interact with readers who are having issues. The solid email ticket feature was the main attraction for using Jira for this.
For internal uses, it addresses the need for a central location for all IT tickets, as well as asset management. In addition to answering simple requests from employees - all hardware assets are managed in Jira. We setup a project where the tickets are each an asset and it's worked very well. In addition, using our internal management software (custom) we setup an integration which pairs each ticket logged with that asset.
Externally, the Jira system allows us to easily interact with readers who are having issues. The solid email ticket feature was the main attraction for using Jira for this.
From my involvement, we use Jira to track requests for sustaining projects in IT. If we do use it for new development, I am not exposed to that. Jira helps us communicate with a team when we are making changes to our IT tools that impact multiple departments and keeps track of these changes.
August 09, 2021
Review Jira software
Score 7 out of 10
Vetted Review
Verified User
Jira Software is a great interface when it comes to Bug Tracking, centralized usage of board and tasks and gives a better visibility of the tasks which hav been completed, which are in progress, and which would be need attention.
So, the organization uses the Jira software for tracking, better vis[i]bility, for agile project management, customization of the activities and generate reports to check the amount of completion and remaining amount of work.
So, the organization uses the Jira software for tracking, better vis[i]bility, for agile project management, customization of the activities and generate reports to check the amount of completion and remaining amount of work.
We use Jira Software to manage and assign software tickets, track work progress, and help with our internal QA process. This is used for our entire organization, including non-software developers. This helps us in the management and time estimates of projected work, which is necessary for assessing projected costs across multiple projects.
The entire organization uses Jira Software, although to varying levels and in different ways. On my individual team we use it more to plan for upcoming projects and track tasks or bugs. It allows us to not only assign out responsibilities and see their status, but also to determine their priority and also estimate the amount of impact and time the task will take.
It is used across all SDLC related projects to track activities and progress of the projects. It is used as a database of all the work we have done in the past and the fixes made. It is used as a goal check and a planner that gives a pretty good estimates revolving around releases per sprint.
July 25, 2021
Jira making workflow management easy
Jira is currently used as our project management and workflow tool. We use it to keep track of where members of the team are on projects, monitor outstanding jobs, and provide detail around expectations and processes. This is used across the whole company and brings visibility to much of the development work on a wide variety of projects.
July 23, 2021
The best task management tool for your projects
We use Jira Software in a variety of ways, including as the main issue tracking system for our engineering department and as a task management system for the rest of the organization. Jira Software is a great solution to manage tasks and track their progress through your business process workflows.
July 19, 2021
Let Jira Software handle your issues
Jira Software is being used in my organization by all the employees who currently work on projects that require knowledge of business, IT, or finance. It is not a software used by HR, accountants, etc. Jira Software is used to track the tickets that have been created for the IT development project. These tickets can be categorized neatly into categories/labels like bugs, regression, automation, interfaces, etc. It's easy to track the status of these tickets and make attachments like Word documents or videos. You can see whom something is assigned to. Additionally, once the ticket is deployed in a live environment, you can see the versions (used by developers).
July 15, 2021
an Engineer's Review of Jira
[Jira Software] is being used across the organization by all teams to track tasks, deliverables, and document information such as meeting minutes during the course of a project. The product managers create the tasks and specify the deadlines and the engineers get assigned tickets to work on. It is also referred to in the Product Life Cycle Management software since a lot of information are included in Jira.
July 07, 2021
A reliable issue tracking system for an agile team
<div>We use Jira to track every single task that all engineering teams execute. Either for unexpected tasks or for planned tasks that follow the product roadmap, we use Jira to track every task/story that the agile teams work on every spring and daily.</div><div><br></div><div>We also use Jira to quantify each team's capacity, see the progress and evolution of our products, and see how close we are following the schedule to complete the roadmap of each project.</div>
July 05, 2021
How defect management gets seamless with Jira
Jira Software is used by the managed services team. Managed services team uses Jira to report, track and manage defects.
This is used as an issue tracking tool at different stages of project lifecycle like development, migrations and post go-live support. There have been several enhancements for the tool for the last 3-4 years with respect to project management.
This is used as an issue tracking tool at different stages of project lifecycle like development, migrations and post go-live support. There have been several enhancements for the tool for the last 3-4 years with respect to project management.
Our organization uses Jira Software extensively for the development, engineering, product, design, and support teams. We manage all of our projects within Jira Software, and our support team also uses it to create bug tickets, tasks, and UX improvement requests on behalf of our customers. It allows for effective and streamlined communications between our teams globally and in various time zones.
Jira was implemented to track all Product development, customizations, and customer production support tasks in the Argentina solution center. Product development teams keep track of user stories, development tasks, and test cases, while product support attending customers keeps track of bugs or product enhancements, using a single tool that also integrates with other internal/legacy tools.
June 16, 2021
The best agile planning and management tool for software development and creative teams
I have used Jira Software for at least 8 years in my consulting company and in all projects developed for my clients. I have also implemented Jira Software in large government organizations (500+ users).
Jira Software (formerly called Jira Agile) is the best agile tool for planning, managing and tracking software projects and all kinds of projects.
Jira Software's basic setup is very useful because it comes with some powerful out-of-the-box workfow templates (Scrum, Kanban, Classic), and it integrates with other powerful agile and collaborative tools from Atlassian, such as Confluence.
June 11, 2021
Jira review
Jira Software is typically used within regulatory and post market surveillance. In our Regulatory Affairs Quality Assurance department of quality world, it is necessary to track defects / issues and take necessary action based on the investigations. This is where Jira comes in. It is one of the defect / issue tracking software / applications used in our org.