Jira is a Saviour
Jira Software is a project management tool that is widely used by various teams in our organization to manage their projects and tasks. …
Starting at $81.85 per month 10 users
View PricingOverview
What is Jira Software?
Jira Software is a project management tool from Atlassian, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.
Recent Reviews
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Reviewer Pros & Cons
Pricing
Standard
$8.15
Cloud
per month per user (minimum 10)
Premium
$16
Cloud
per month per user (minimum 10)
Data Center
$44,000
On Premise
per year 500 users
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.atlassian.com/software/jira…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $81.85 per month 10 users
Product Demos
JIRA Project Management Tutorial for Beginners (2022)
YouTube
The full overview: Roadmaps in Jira Software
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Jira Software?
Jira Software is a project management tool software used by agile teams and supports any agile methodology, be it scrum, kanban, or a team's own unique flavor. From agile boards to reports, users can plan, track, and manage agile software development projects. And since not every team works the same way, Jira Software allows teams to customize workflows, permissions, and schemes to match the unique needs of each team.
Jira templates also support use cases in enterprise marketing management, and projects to support operations, design HR, and enterprise marketing management.
With Jira Software, teams are able to:
- Track versions, features, and progress at a glance
- Re-prioritize user stories and bugs
- Estimate stories, adjust sprint scope, check velocity, and re-prioritize issues
- Estimate, track and report on story points; become more accurate
- Report on agile metrics to provide real-time, actionable data on team efficiency, quality, and overall performance
- Integrate with all the tools their dev team is already using, from the rest of the Atlassian suite (Bitbucket, Bamboo, Fisheye, and Crucible) to other popular developer tools on-premise or cloud (e.g., GitHub and Jenkins).
- Provide greater flexibility to curate which teams have access to which information with sprint and project-level permissions
- Flexibly tailor Jira tasks and their workflows to a specific team's use case
- Extend Jira with over 1,800 apps from the Atlassian Marketplace to fit any capability not provided by default
Jira Software Videos
Jira in a Nutshell Demo Video
Jira Software is a software development project management tool of sorts, that tracks progress, offers up project reports, and gives a great roadmap view to understand workloads and deadlines better. In this video, the TrustRadius team goes over Jira Software pricing, top feat...
Show More Jira Software Integrations
Jira Software Competitors
Jira Software Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Mac |
| Mobile Application | Apple iOS, Android |
Frequently Asked Questions
Jira Software is a project management tool from Atlassian, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.
Jira Software starts at $81.85.
Reviewers rate Support Rating highest, with a score of 8.8.
The most common users of Jira Software are from Enterprises (1,001+ employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Easy-to-use tool with minimal learning curve: Users have found JIRA to be an intuitive and user-friendly tool that requires minimal effort to learn. Several reviewers mentioned that they were able to navigate through the platform easily and quickly adapt to its features.
Seamless collaboration through integration with other tools: Many users appreciated JIRA's ability to integrate with various plugins and add-ons, enabling seamless collaboration across different teams and departments. This integration allowed for enhanced productivity by bringing together different tools into one centralized platform.
Flexibility of customization: The flexibility of JIRA in terms of customization was highly regarded by users. They mentioned being able to customize bugs, tasks, and stories based on the specific requirements of their projects. This flexibility helped them tailor JIRA to their unique project management needs.
Confusing and overwhelming user interface: Many users have expressed frustration with the confusing and overwhelming user interface of JIRA. They find it difficult to efficiently complete tasks due to a lack of intuitive navigation and cluttered design.
Complexity and difficulty in customization: A significant number of reviewers find JIRA's customization options to be complex and challenging. It often requires dedicated training to effectively navigate and utilize the software's customization features.
Limitations in reports, charts, and attachments: Users have reported challenges in sharing information within JIRA due to limitations in reports, charts, and attachments. These limitations hinder effective collaboration, communication, and data visualization.
Attribute Ratings
Reviews
(51-75 of 187)Companies can't remove reviews or game the system. Here's why
June 10, 2021
Jira Software tool review from QA perspective
- Error Handling
- Swimlanes
- Kanban
- Integration with Ghost Inspector
- Test case bed so all things handled in Jira Software
- User Friendly
June 05, 2021
Jira Software => a no-brainer for a growing company
- Simple UI
- Highly customisable
- Well familiar
- Cloud version sometimes slow
- Feature roll-out not clear sometimes
- Hard to limit scrum sprints per project
- Agile Reporting
- After Sales Service
- Scrum Boards
- Manage Code Deployment
- Licensing
- Community Edition
- Help Section
- Tutorials for Novice Users
- Allows quick and efficient way to enter a project, task or issue to be further researched and then tracked until completion.
- Does a great job of managing and tracking issues, as well as all the important attributes for each project or issue.
- Has a very good search and reporting mechanism.
- Makes tracking projects or simple tasks easy. [It has] good customization and the data is informative.
- Integrates well with other software tools, including but not limited to: FishEye + Crucible, Wiki, and TeamForge.
- Does not integrate with CM tool, such as SVN, which would be useful for managing software releases.
- Search features are difficult to use and to import results for reporting. There is some learning curve on these features since it is using programming language.
- The Kanban board on Jira [has bugs] and often produces error alerts, even though changing a status still works.
- For certain projects in the software , it is less intuitive to close an item. For instance, sometimes you have to move the item back to TO DO status in order to close it out.
- Cloud-based, web application
- Drag-and-drop functionality within Kanban boards
- Clean, crisp design that is pleasing to the eye
- Does not work well for a traditional IS helpdesk application
- Very difficult, if not impossible, to provision separate security for departments within the same organization
- Jira's terminology takes a long time to get used to and for end users to learn (and many never do, seemingly)
- Project management.
- Knowledge sharing.
- Time management and prioritization.
- The software is too "old school" - the UX can be improved.
- Since it's very flexible, it's also difficult to administer and make changes.
- It sometimes has performance issues during work.
May 13, 2021
Jira is Great for Advanced Users
- It integrates with all of its projects, like Bitbucket
- It has dedicated client apps for iOS, and Mac
- Ridiculous amount of customization and integrations
- Features that are "on" by default are overwhelming to users new to Jira
- Image embedding in tickets via url doesn't work, we always have to upload them
- Moving lots of cards quickly glitches boards out, you have to do it slowly otherwise when you move a card, it might not actually move
May 13, 2021
Jira - the software project management king
- Organize
- Customization
- Accountability
- Steep learning curve
- No dark mode
- Legacy Jira was arguably better
- Able to customize your Dashboard for better organization of tasks
- Improves communication and Customer Service
- Real time Issue Resolution
- Easy to use, learn and train
- Honestly, I [have] no issues with Jira
May 07, 2021
Agile Project management tool.!!
- Easily customizable, one can create flow charts, work charts with help of [Jira Software]
- Connects with other major tools for easy integration.
- Easy to keep track of all the issue raised through jira.
- Very clean UI easily understandable
- Helps in connecting all team in an organization under one roof.
- Best for agile and scrum project management
- File uploading size is limited which is very annoying sometimes
- Mobile app is not much usable becomes laggy and very heavy.
- Customizing it for first time is difficult as one need clear vision what they need to do, otherwise it becomes confusing
- With so much features is single app one can get tricked into many useless things which consume time.
May 07, 2021
Implement Agile using Jira
- Kanban boards to get holistic view of project requirements/deliverables
- Generates different type of out of box reports and charts to track and manage individuals and projects
- Integration support with other tools like confluene
- Not an easily understandable interface for new users to explore by themselves. Dedicated training is required to educate how to use it
- Customization for different projects to records different fields in not very easy for administrators
- Reports and charts are not providing downloadable option to share
- Linking stories to task and sub-task are little bit complex. Can provide drag and drop option.
April 29, 2021
For Agile, Jira is the best
- Easy to create board and dashboards
- Flexible
- Customizable
- Has a learning curve, but not very much
- Need some plugins like big picture, confluence etc
- First setup
- [Prioritizing] the tasks and add them to current/ next sprint based on importance and urgency of completing it
- Documenting everything, including wireframes, scope, comments and updates in just 1 ticket rather than multiple emails/ chats etc
- Easy tracking of past events, closure, updates and where did the task end up
- Adding of additional fields (if needed) to track a few metrics is not available
- Most important things for tickets is to see what was the TAT (Turn around Time) and that doesn't come automatically
- It is easy to know the status of the work situation in the project at all times because all users in the project are informed of every event.
- Jira has an above-average quality of integration with project services, which allows it to be used in conjunction with many online storage or instant messaging services.
- Atlassian constantly sends out newsletters about updates that are released for the Jira platform, which keeps us informed at all times about new software enhancements and strategies we can apply using these new dynamics to work better.
- Jira does not include a manual configuration function for editing workflows using information modeling strategies.
- The platform tends to be slow when working with external workflows while they load.
- Jira does not integrate with Analytics tracking platforms extensive enough to be able to review our performance figures during marketing campaigns we do to the project from some other non-Atlassian software.
April 12, 2021
JIRA: A helpful tool for project roadmapping
- Addressing issues that come up.
- Fixing bugs/assigning the right employees to handle it.
- Keeping track of the status of projects.
- No locking feature for a case if a person is working on it.
- Lack of test and requirement management.
- Automating workflows and mundane processes.
- Provide a great UI and visual queues to get work down easily.
- Establishes best practices and support overall engineering workflows.
- It's not very intuitive when building reports; this area could be more robust.
- They have been working on the "Next Gen" projects and it doesn't currently have all of the functionality as the Classic version; could improve on that.
- There is an automation section. It seems somewhat unreliable.
- Great customization of processes and instances.
- Easily configurable across various teams.
- Easy to learn and use with minimal training.
- API-integrations could be better implemented.
- Bulk-uploading can be clumsy and require a lot of diligence to use.
February 20, 2021
How Jira has helped us organize our projects
- Project management is a great feature. It can be a little confusing at first to understand how to use it, but once you have it down, it works so well.
- Terminology is confusing to a first-time user. Having some explanation of the terms and what they mean would be helpful.
August 04, 2020
Best Project Management Tool
Score 8 out of 10
Vetted Review
Verified User
- Easy to use.
- Can properly track project and bug.
- Fits for agile methodology.
- Single view for all user stories.
- Record documents.
- High customization.
- Work remotely on mobile
- Personalize your workflow
- The tool can be expensive.
- No collaboration features.
- Hard to set up.
- Complicated user interface.
July 14, 2020
Jira Software in CICD
- Jira can be changed to different stages like In Review, In Development etc.
- It can effectively be used to identify hours spent on each story/Jira.
- It can be connected with Bitbucket to create branch in repository.
- It could create an extension to use applications like Outlook to send mails.
- It could add more audit-related fields to track change history.
- It is hard to tell the time spent if the same Jira have been used by more than 1 person.
June 23, 2020
Great software for agile management
Score 8 out of 10
Vetted Review
Verified User
- Agile project management.
- Projects monitoring.
- Road maps.
- Customization.
- Not intuitive.
- Takes time to get used to it and remember how it works.
- When something is created earlier the date and time should be exact.
June 01, 2020
Jira Only!!
- Sprint board
- Defect board
- Crate tasks, sub-tasks, spikes and epics.
- Record documents
- Better linking within stories and tasks.
- Less mandatory fields shouldn't be there.
- Too many views.
March 28, 2020
JIRA Software Review
- Labels enable all the benefits of tagging-based organizing
- Webhook with Git means we can see all commits per task(s) cited in the commit message
- Easy single-sign on integration removes need to create new accounts
- Frontend is super fast which promotes users taking even complex tagging actions
- No problems integrating with Confluence (Wiki-like) and BitBucket (Git-like) for productive quick starts.
- Mass-editing and scripting to, say, mass-rename a set of labels to a new one or many
- Command line interface would be nice, for power users
- Version number is difficult to find leading to difficulty judging what version we run thus which features we are truly missing
- Eorkflow edits aren't protected from errors/inconsistencies like mapping a label to null
- Workflows can be loop-to-self, be massively inefficient, should be a workflow "linter"
March 04, 2020
Great for agile teams and development work coordination, but reporting could use some work
- Fits right into agile methodology and very easy to use.
- No problems with copy/pasting images, attachments, and formatting stories to look right. Interface is fast, pleasing to use.
- Commenting and tracking conversation and notes on stories is very easy.
- Reporting and some charting capabilities is lacking. Need better ways to track burndown, velocity, etc.
- Missing functionality for tracking testing and pass/fail.
- A good example of "you get what you put in". It can get messy and overwhelming easily if left unchecked. Some tools and study on this would be helpful to guide users on proper management of agile.
February 18, 2020
A must-have tool!
- Issue logging and tracking.
- Dashboards.
- You need to save the filter and basically make it public before using it in the gadget on the dashboard. If it's not public the gadget will not be displayed to any other user. This is a tedious task sometimes.
- There should some way where you can save your formats of bug logging etc. so you don't have to type the same things every time and you can just simply pre-populate the format.