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Jive

Jive

Overview

What is Jive?

Jive Software, part of the Aurea family of customer experience solutions, provides the gateway to an organization's most important assets – its knowledge and people. Jive's interactive intranet solution promises to connect people, information and ideas to help businesses outpace…

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Recent Reviews

TrustRadius Insights

Jive has been widely used across organizations, serving as a powerful tool for collaboration and communication. With its user-friendly …
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Jive is great!

10 out of 10
November 06, 2019
Incentivized
We use Jive across our whole organization. We do most of our work through email but needed a phone number for support and other issues. …
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My Jive Review

8 out of 10
July 23, 2018
Incentivized
Across the whole organisation with a focus on day-to-day operational issues and business planning:
  • lateral comms: coordination within and …
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Jive talkin' (sorry)

7 out of 10
June 13, 2018
Incentivized
Jive is being used across the entire organization to provide a company-wide internal resource for file hosting, discussion, announcements …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Jive?

Jive Software, part of the Aurea family of customer experience solutions, provides the gateway to an organization's most important assets – its knowledge and people. Jive's interactive intranet solution promises to connect people, information and ideas to help businesses outpace their competitors.…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is eXo Platform?

eXo Platform is an open-source, social-collaboration software designed for enterprises. Some key features include: Enterprise Social Network, Enterprise Content Management and Social Collaboration.

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Product Demos

Demo: Jive for Microsoft Outlook and Office

YouTube
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Product Details

What is Jive?

Jive Software, part of the Aurea family of customer experience solutions, provides the gateway to an organization's most important assets – its knowledge and people. Jive's interactive intranet solution promises to connect people, information and ideas to help businesses outpace their competitors. The vendor says the product has more than 30 million users worldwide across every industry, and is consistently recognized as a leader by top analyst firms.

Jive Screenshots

Screenshot of Jive's Interactive Intranet software provides a single platform for employee collaboration without complication.

Jive Competitors

Jive Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Axero, Sprinklr Service, and Microsoft Yammer are common alternatives for Jive.

Reviewers rate Usability highest, with a score of 6.1.

The most common users of Jive are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(95)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Jive has been widely used across organizations, serving as a powerful tool for collaboration and communication. With its user-friendly interface and minimal initial training required, Jive has successfully facilitated the sharing of knowledge, overcoming geographical and organizational barriers. Users have reported that Jive has helped in creating working groups for commercial proposal preparation, enabling effective case handling and discussion among global tech support teams, and integrating new affiliates into the organization seamlessly. It has also served as an intranet platform, replacing aging systems and providing a centralized hub for communication, collaboration, and storage of important documents. Additionally, Jive has been highly regarded for its ability to set up communities for collaboration, crowdsourcing ideas, and engaging with employees. It has been successful in improving transparency within organizations, connecting employees worldwide, and enhancing business gains. Moreover, Jive serves as a front-facing customer collaboration site, allowing for the resolution of issues and the posting of relevant information. Furthermore, it has hosted external-facing communities for customers and partners to discuss products and resolve issues. With its versatility and integration capabilities, Jive has proven to be an essential tool for businesses in various industries, promoting collaboration, innovation, and interactive internal communications.

Versatile and Seamless Communication: Several users have praised Jive for its versatility in enabling seamless communication and enhancing collaboration within the organization. They appreciate the ability to connect with anyone in the organization, publish work for feedback and collaboration, and efficiently communicate with colleagues. This feature fosters a connected and productive work environment.

Customizable Information Organization: Many reviewers find Jive's ability to configure multiple information tapes with different themes valuable. This customizable feature allows users to organize information based on their specific needs and preferences, enhancing productivity by ensuring easy accessibility and organization of relevant information.

User-Friendly Onboarding Experience: A number of users highlight Jive's prepared block for beginners as helpful in getting new network users acquainted with the platform through game tasks. This user-friendly onboarding experience helps new users quickly adapt to the platform, promoting a smooth transition and effective utilization of Jive from the start.

Weak and limited search functionality: Users have expressed frustration with the weak and limited search functionality in Jive, making it difficult for them to find content and navigate the platform. Several reviewers have mentioned that they struggle to locate specific information or groups without prior knowledge of their location.

Challenging information architecture and taxonomy: Some users have found it challenging to discover and locate spaces or groups in Jive due to its information architecture and taxonomy. They feel that the organization of content is not intuitive, leading to difficulties in finding what they are looking for.

Lack of real-time collaborative editing capabilities: Working on a document with other people in Jive can be cumbersome as it requires downloading the file, making changes in another program, and re-uploading the document. Many users desire real-time collaborative editing capabilities similar to Google Docs, which would streamline collaboration and improve productivity.

Based on user reviews, there are several common recommendations for Jive.

Users suggest implementing Single Sign-On (SSO) to improve accessibility and streamline the login process for employees. They also recommend trying out Jive before making a decision and researching to find the best fit for specific business needs. This includes taking a trial before purchasing the product and involving a partner when using Jive.

Additionally, users recommend using Jive for various aspects of the business, such as answering employee questions, intra-office communication, collaboration, and sharing internal documents. They emphasize the importance of getting executive support and IT ownership for Jive to maximize its potential.

These recommendations highlight the benefits of implementing SSO, conducting thorough research, and utilizing Jive for multiple aspects of the business to improve communication and collaboration within an organization.

Attribute Ratings

Reviews

(1-25 of 32)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
We also use Skype to communicate in our organization. They are both useful for organizational communication. The good thing is in Jive, you will have your own personal timeline. Jive also has a newsfeed or timeline that you can browse where you can see the latest updates from your coworkers and friends in the organization.
November 06, 2019

Jive is great!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We had a Google phone number set up before and Jive was a lot better option than that. It is more consistent and can be configured much easier and with more advanced settings. Additionally, based on the pricing as well as working with the rep on our account, it was a perfect option for us.
Kevin Van Heusen | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Jive provided phone support which can be useful in case of emergency. Jive's initial pricing was free which helped jumpstart the process. It also provided JIRA integration which we needed for certain teams. Jive also had Zendesk integration which was useful for support teams to coordinate with our company's Zendesk instance.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Jive to keep in touch and share mass updates/important information to the company. It's a good way to keep up to date on what's going on, read articles others share and get to know each other a little better.
July 23, 2018

My Jive Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We found that Jive had integrations with the existing IT infrastructure/tools which was nicely aligned with our strategy of playing nice with the existing ecosystem, rather than compete against it. Jive uses a technology stack that is well known by our organisation (java/spring/tomcat/SQL) and has a nice framework for customisations (plugins, add-ons).
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I honestly don't recall what we briefly used before Jive - it wasn't good and didn't last long. I think it was under-utilized because you couldn't really do a whole lot with it. Jive does pretty much everything we need it to do, so for that reason alone, Jive is the superior tool.
June 04, 2018

Jive Review

Jason Lanier | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I was not involved in the decision to implement Jive versus competitors. My presumption is that the feature set at the time was attractive compared to options like SharePoint. Useful to note that SharePoint seems to have closed the gap in recent years.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I think Jive is a very unique platform in that it is very user intuitive, and acts just like the social networks we've all grown to love and used to. I think it's a great way for the team in disparate locations to stay in touch, and a great way for management to monitor progress of projects.
Score 10 out of 10
Vetted Review
ResellerIncentivized
Jive works more with how people actually work and not how admins think that people should work. For example, relying on a folksonomy of tagging instead of a restricted taxonomy is far more practical with how users actually search for content. By putting the power to the users, Jive allows the site to keep up with quickly changing companies and yet still be tailored to their culture and objectives.
Maxime Guglielmetti | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
I did not make the decision to implement Jive. There is a collaboration tool in Salesforce. However, Jive was picked because it was a good quality price ratio tool. We have over 5K users and I believe the objective is to go to 10K users.

Chris Becker | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Without getting into specifics, Jive is relatively strong in terms of more 'ready to deploy' business solutions that require less overhead on the client organization side in terms of IT infrastructure, operational support and ongoing administration and maintenance. While some of the flexibility to customize is restricted compared to a full 'development platform' where similar features may exist - but Jive is an expert at collaboration and social business - so if you are willing to be open to new ways of working, you reap a disproportionate positive benefit in quality of software, time to delver and ongoing IT maintenance costs.
March 20, 2014

Simply Jive

Chris Whipps | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Plumtree Portal,Wiki,Hybrid system
Saas.. let someone else run it
The other products don't come close to the simplicity and ease of use of Jive. Jive just works.
February 15, 2014

Look elsewhere

Score 1 out of 10
Vetted Review
Verified User
Drupal would be much better suited. They have fast version upgrades and immediate customer support. Jive lacked in all those areas
February 12, 2014

Jive - A potential winner

Score 7 out of 10
Vetted Review
Verified User
I have worked on Lithium and Liferay. LifeRay has an advantage that it is opensource and will be cheaper. However it lacks the ton of features provided by Jive. Lithium does not support advanced customizations (except for theming). Jive does have the capability to customize itself to any means possible. This is probably the main reason we chose Jive.
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