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Jive

Jive

Overview

What is Jive?

Jive Software, part of the Aurea family of customer experience solutions, provides the gateway to an organization's most important assets – its knowledge and people. Jive's interactive intranet solution promises to connect people, information and ideas to help businesses outpace…

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Recent Reviews

TrustRadius Insights

Jive has been widely used across organizations, serving as a powerful tool for collaboration and communication. With its user-friendly …
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Jive is great!

10 out of 10
November 06, 2019
Incentivized
We use Jive across our whole organization. We do most of our work through email but needed a phone number for support and other issues. …
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My Jive Review

8 out of 10
July 23, 2018
Incentivized
Across the whole organisation with a focus on day-to-day operational issues and business planning:
  • lateral comms: coordination within and …
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Jive talkin' (sorry)

7 out of 10
June 13, 2018
Incentivized
Jive is being used across the entire organization to provide a company-wide internal resource for file hosting, discussion, announcements …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Jive?

Jive Software, part of the Aurea family of customer experience solutions, provides the gateway to an organization's most important assets – its knowledge and people. Jive's interactive intranet solution promises to connect people, information and ideas to help businesses outpace their competitors.…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is eXo Platform?

eXo Platform is an open-source, social-collaboration software designed for enterprises. Some key features include: Enterprise Social Network, Enterprise Content Management and Social Collaboration.

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Product Demos

Demo: Jive for Microsoft Outlook and Office

YouTube
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Product Details

What is Jive?

Jive Software, part of the Aurea family of customer experience solutions, provides the gateway to an organization's most important assets – its knowledge and people. Jive's interactive intranet solution promises to connect people, information and ideas to help businesses outpace their competitors. The vendor says the product has more than 30 million users worldwide across every industry, and is consistently recognized as a leader by top analyst firms.

Jive Screenshots

Screenshot of Jive's Interactive Intranet software provides a single platform for employee collaboration without complication.

Jive Competitors

Jive Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Axero, Sprinklr Service, and Microsoft Yammer are common alternatives for Jive.

Reviewers rate Usability highest, with a score of 6.1.

The most common users of Jive are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(95)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Jive has been widely used across organizations, serving as a powerful tool for collaboration and communication. With its user-friendly interface and minimal initial training required, Jive has successfully facilitated the sharing of knowledge, overcoming geographical and organizational barriers. Users have reported that Jive has helped in creating working groups for commercial proposal preparation, enabling effective case handling and discussion among global tech support teams, and integrating new affiliates into the organization seamlessly. It has also served as an intranet platform, replacing aging systems and providing a centralized hub for communication, collaboration, and storage of important documents. Additionally, Jive has been highly regarded for its ability to set up communities for collaboration, crowdsourcing ideas, and engaging with employees. It has been successful in improving transparency within organizations, connecting employees worldwide, and enhancing business gains. Moreover, Jive serves as a front-facing customer collaboration site, allowing for the resolution of issues and the posting of relevant information. Furthermore, it has hosted external-facing communities for customers and partners to discuss products and resolve issues. With its versatility and integration capabilities, Jive has proven to be an essential tool for businesses in various industries, promoting collaboration, innovation, and interactive internal communications.

Versatile and Seamless Communication: Several users have praised Jive for its versatility in enabling seamless communication and enhancing collaboration within the organization. They appreciate the ability to connect with anyone in the organization, publish work for feedback and collaboration, and efficiently communicate with colleagues. This feature fosters a connected and productive work environment.

Customizable Information Organization: Many reviewers find Jive's ability to configure multiple information tapes with different themes valuable. This customizable feature allows users to organize information based on their specific needs and preferences, enhancing productivity by ensuring easy accessibility and organization of relevant information.

User-Friendly Onboarding Experience: A number of users highlight Jive's prepared block for beginners as helpful in getting new network users acquainted with the platform through game tasks. This user-friendly onboarding experience helps new users quickly adapt to the platform, promoting a smooth transition and effective utilization of Jive from the start.

Weak and limited search functionality: Users have expressed frustration with the weak and limited search functionality in Jive, making it difficult for them to find content and navigate the platform. Several reviewers have mentioned that they struggle to locate specific information or groups without prior knowledge of their location.

Challenging information architecture and taxonomy: Some users have found it challenging to discover and locate spaces or groups in Jive due to its information architecture and taxonomy. They feel that the organization of content is not intuitive, leading to difficulties in finding what they are looking for.

Lack of real-time collaborative editing capabilities: Working on a document with other people in Jive can be cumbersome as it requires downloading the file, making changes in another program, and re-uploading the document. Many users desire real-time collaborative editing capabilities similar to Google Docs, which would streamline collaboration and improve productivity.

Based on user reviews, there are several common recommendations for Jive.

Users suggest implementing Single Sign-On (SSO) to improve accessibility and streamline the login process for employees. They also recommend trying out Jive before making a decision and researching to find the best fit for specific business needs. This includes taking a trial before purchasing the product and involving a partner when using Jive.

Additionally, users recommend using Jive for various aspects of the business, such as answering employee questions, intra-office communication, collaboration, and sharing internal documents. They emphasize the importance of getting executive support and IT ownership for Jive to maximize its potential.

These recommendations highlight the benefits of implementing SSO, conducting thorough research, and utilizing Jive for multiple aspects of the business to improve communication and collaboration within an organization.

Attribute Ratings

Reviews

(1-25 of 34)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
I used this in a specific campaign. We used this to collaborate and communicate and connect with my coworkers. We used this to ask updates from one another and we also used this to share files and documents. We used Jive for us to get easily updated in our organization's happenings.
November 06, 2019

Jive is great!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Jive across our whole organization. We do most of our work through email but needed a phone number for support and other issues. Jive was a perfect solution. We can build our phone trees and have different lines ring depending on the choices by the caller. It makes it easier to get to the right person.
Kevin Van Heusen | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Jive is being used across the entire organization. The business problem Jive addresses is improving and facilitating communication amongst geographically dispersed teams. It can help keep information in one place, teams can create spaces to post articles and share those amongst the rest of the company. Jive provides an intranet where all the company teams and groups can keep in touch.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Jive is used across the company worldwide. Many different communities are created, of different sizes. For me, Jive brings added value on top of file sharing, allowing you to collaborate on documents, comment, ask questions, etc. All of this accelerates the process to create a document, and produces higher quality content while receiving feedback from people in the community. It also allows you to get help from the hidden network. Integration with Microsoft Office is very good, especially using the Jive plugin for Office.
July 23, 2018

My Jive Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Across the whole organisation with a focus on day-to-day operational issues and business planning:
  • lateral comms: coordination within and outside individual teams in the course of delivering their business priorities
  • upward comms: situational awareness for project/program managers and executives
  • downward comms: regular blogs from executives regarding priority setting, business agenda, updates...
  • product/it support of various it tools and software used operationally
  • organising events (conferences, bleacher talks, meetings, forums...)
  • preservation and guarding against erosion of corporate knowledge (decision points, know-how, highlights, lowlights, knowledge base...)

Erica Marois | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Jive for our company-wide intranet. It's the primary way we communicate and collaborate across departments and regions. From blog posts to meeting notes and weekly reports, it's a great way to store and share important documents in a secure environment. We also gamify use of the intranet and use Jive to manage charitable giving, with employees having the ability to donate points earned to a charity we vote on as a team.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Jive is being used across the entire organization to provide a company-wide internal resource for file hosting, discussion, announcements and so on. In a larger organization like ours with offices all over the world, it is important that all employees have a shared resource of this type for sharing documents and information.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Improved collaboration, and once it had been adopted widely across the company, the internal site we built using it became a must-visit destination each day because it made it easy to quickly see what's going on around our large company.

Used for an internal company site, Jive is a simple, user-friendly tool to allow employees to easily collaborate and communicate in their work and other initiatives. I've also found it's very handy for the sharing of documents, and the ability to limit visibility of those documents where necessary is a definite plus.

There is not much to dislike once you get used to it, which doesn't take long. The only place in which I've found it can be a little buggy is my personal feed of updates I'm following in my inbox, which does not always mark items as read when I want it to.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Jive has been adopted by our corporation to be used as a collaboration software. We are able to create internal websites (similar to Google Sites), tag people on content (connected with an internal directory), rate comments and content, share etc. Very flexible platform and with endless capabilities.
Linnea Warren May | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Jive is used RAND-wide, but uptake varies throughout the organization. We are not required to use it for anything, so some choose not to. It is used to solicit ideas from a large variety of people at RAND, such as for proposal development, or to communicate more casually about items of interest. Since members of our organization staff projects by finding other staff who have time to spend working on the projects, Jive is often use to advertise for available work.
Anna Stepanenko | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Creation of a working group for the preparation of a commercial proposal.
Doing business with your new employees on behalf of HR.

I've created a space that other Wеb2win employees can come to find out everything they need to know (and more) about the customer marketing programs I run. That has saved me a tremendous amount of time replying to questions and answering requests for meetings.
August 31, 2017

Another Jive-n Review

Mike Reams | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
In comparison to other platforms, Jive-n provides the fastest way to integrate new affiliates into your organization. With the new features of Office 365, Jive is limited in customization and API integrations. It would be great if they could extend themes, layouts and ability inject JavaScript or CSS for better branding. Overall, it's still a great product however for the price, I would use Office 365.
Score 10 out of 10
Vetted Review
ResellerIncentivized
It is absolutely essential to the business processes in my company. We use it for all collaboration from internal discussions to working with clients in externally-facing groups. It is simple and intuitive to use, yet is a very rich platform with tons of functionality. Because we drink our own champagne here, it is easy to show our clients how Jive can change how they work daily.
Carlo Saggese | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Jive internally at JCS - it forms the backbone of how we do business - all of our team collaborates on the platform and our customers collaborate with our team via Jive. All interactions are captured within Jive and all of our business documentation resides in Jive. Our customers use Jive either as external support sites or internal team collaboration sites.
Maxime Guglielmetti | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Jive is being used across almost all the organization (Rhodia legacy). Only IT is using it on the Solvay side.
There are a few social groups that are doing an excellent job in Jive : very active, lot of value for the users and the organization. Those groups come from different business units. The level of utilization of Jive varies a lot from a one business unit to another.
Chris Becker | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Our organization supports the implementation of Jive at client organizations. It is used for client team, department, office, project and other natural work teams to collaborate on deliverables, support business development activities, manage one off projects, drive innovation, create more interactive internal communications and support people engagement and on boarding of new staff.
March 20, 2014

Simply Jive

Chris Whipps | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
My global organisation is using Jive to successfully connect approx 80,000 employees worldwide. Jive has a very simple approach that is easy to understand and easy to use. Valuable business knowledge is now being shared and enhanced through this fantastic framework. Its a social business platform that understand how it needs to deliver a service to operate for business. There isn't 100% usage of the platform but that was never expected. Our usage rate is close enough to 100%, which says a lot about the ease of use of the product. The company has seen greater transparency and access to executives (they Blog) and a greater sense of being connected to "the company". New features in Jive have been well received. We have also integrated our communication platform with Jive so in affect it has become our default Intranet. Its where we go to learn, collaborate, think and grow.

Overall the product has delivered massive business gains for us and has even been tweaked to work as an Extranet in a separate instance. Its really the only thing that has been deployed internally that has become a runaway success within 6 months. So, basic uses are corporate communications, project teaming, topic teaming, idea generation, information and assistance, key links, exec engagement, just to name a few.
Russell Pearson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
I work on multiple Jive projects - all have been global and large organisations, up to 200,000 employees, where all departments use it. Typical benefits are productivity gains, expertise location, enhanced collaboration, increased employee satisfaction, reduced time to market, innovation and increased competitive edge.
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