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Join.me (discontinued)

Join.me (discontinued)

Overview

What is Join.me (discontinued)?

Join.me, once acquired by LogMeIn in 2019, was an audio, video, and web conferencing tool targeted at SMBs. Its software can be used across various devices and includes features such as one-click scheduling, personal links, interactive whiteboards, and presenter swapping.…

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Recent Reviews

Don't Join.me

4 out of 10
April 26, 2021
Incentivized
Some of our users are using the free version and it is serviceable. It works but has limitations. I think it is in the second tier of …
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Great Solution for IT!

10 out of 10
April 23, 2021
Incentivized
We utilize Join.me in our IT department to share and give control of our desktop so IT is able to troubleshoot and diagnose any issues we …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • High quality audio (66)
    8.5
    85%
  • Desktop sharing (73)
    8.5
    85%
  • Meeting initiation (64)
    8.4
    84%
  • High quality video (69)
    8.2
    82%
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Pricing

View all pricing

Lite

$10.00

Cloud
Month

Pro

$10.00

Cloud
Month

Business

$10.00

Cloud
Month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.trustradius.com/buyer…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $10 per month
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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

7.8
Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

7.9
Avg 7.9

Online Meetings / Events

Features related to hosting and attending meetings and events online.

8
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.1
Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8.3
Avg 8.3
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Product Details

What is Join.me (discontinued)?

Join.me, once acquired by LogMeIn in 2019, was an audio, video, and web conferencing tool targeted at SMBs. Its software can be used across various devices and includes features such as one-click scheduling, personal links, interactive whiteboards, and presenter swapping. It has since been discontinued.

Join.me (discontinued) Integrations

Join.me (discontinued) Competitors

Join.me (discontinued) Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Join.me, once acquired by LogMeIn in 2019, was an audio, video, and web conferencing tool targeted at SMBs. Its software can be used across various devices and includes features such as one-click scheduling, personal links, interactive whiteboards, and presenter swapping. It has since been discontinued.

Join.me (discontinued) starts at $10.

Mikogo are common alternatives for Join.me (discontinued).

Reviewers rate Live chat highest, with a score of 8.7.

The most common users of Join.me (discontinued) are from Small Businesses (1-50 employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(551)

Attribute Ratings

Reviews

(26-50 of 76)
Companies can't remove reviews or game the system. Here's why
October 01, 2019

Join.me gets an A+

Aquinov Mathappan | TrustRadius Reviewer
Aquinov Mathappan
Systems Administrator (Business Intelligence)
Florida International University (Higher Education, 5001-10,000 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We use Join.me for all conference calls so that participants can join meetings regardless of their location and that way we have higher participation most of the time.
Pros and Cons
  • User-friendly.
  • Cost-effective.
  • No learning curve.
  • Make it easier to use on mobile apps.
  • Easier installation so it can act as a web add-on.
  • Cheaper options are available.
Likelihood to Recommend
I would recommend this application to any team that frequently needs conference calls that has users joining from any location without any limitations to conduct seamless meetings. On the flip side, it would be great to have integrations with other collaborations platforms such as Skype, Teams etc. Overall, a decent product with checking out.
September 28, 2019

The best alternative, a shame no-one is using it

Alexander Cooper | TrustRadius Reviewer
Alexander Cooper
RPA Developer
Fujitsu UK (Computer Software, 10,001+ employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Join.Me is used when Skype and other communication tools are not available for use with the client. It allows for clear voice and video chat between myself and clients.
Pros and Cons
  • Simple to use.
  • The servers seem more robust than Skype's.
  • VPN support.
  • It doesn't have the integration with Outlook that Skype has.
  • It's not as wildly used, despite being easy, therefore familiarity is hard to come by.
  • It can be difficult for newcomers to use.
Likelihood to Recommend
It's suited for when other tools are not available. However, with Skype having so many connection issues, we often go straight to Join.Me for smaller conference calls that require better connections.
September 27, 2019

Join.me is a great addition to our Training team

GS
Greg Smith
Database Administrator
WorldVenture (Non-Profit Organization Management, 501-1000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We use Join.me both by a department or across the whole organization. We have many off-site workers and this allows us to train staff using the same tools because we are learning at the same time.
The business problems it addresses is clarity in meetings and training because we all get the same information at the same time.
Pros and Cons
  • The Join.me app is user-friendly.
  • The Join.me app is intuitive, an example is navigating from assigning someone to take command of the screen is just a click and to retrieve control back is also just a click.
  • The connectivity and setting up meetings is practically done for you...copy and paste the link in an email for the fellow participants to join and connect.
  • I don't have any input on this. I've been happy with everything thus far.
Likelihood to Recommend
Join.me is known in our industry and has been consistent in being available for conference use, so we don't usually look outside Join.me for a tool to use in out meetings that reach outside our 4 walls. It would only be "less suited" if we could obtain better communication in person.
September 25, 2019

Join.me is a great solution for meetings

Alan Gadbois | TrustRadius Reviewer
Alan Gadbois
Esports Recruitng Coach
NCSA Next College Student Athlete (Sports, 501-1000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We used Join.me as a method of support for clients and personnel when primary methods don't work. We also used to use this for meetings when screen sharing was needed.
Pros and Cons
  • Easy to connect.
  • Screen sharing.
  • The quality of the connection is lacking.
Likelihood to Recommend
Join.me is great for screen sharing and support. It is also great for meetings where screen sharing is needed. I've found that it's not as well-suited for screen sharing in gaming.
September 20, 2019

Janky Wi-Fi and crappy mobile? Join.me's got you, fam

Maximus Mednick | TrustRadius Reviewer
Maximus Mednick
Lead Solution Instructor
Riverbed Technology (Computer Networking, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
The use of Join.me was initially an ad hoc decision because of numerous going issues with the company's existing online meeting, classroom and desktop sharing platform. As a global online and on-site instructor, the show must go on for our paying customers, so I set up a 'classroom', in my personal Join.me space for the day. Using the integration with Office 365 Outlook, I was able to quickly send a new invitation to my globally sprawled students with toll-free numbers for all of them. The class one flawlessly that day including multiple brakes, online labs in which I monitored other people's desktops, and screen recording. That was the last time I ever used our corporate solution and stuck with join.me. The bulk of our instructors last I checked, we're all using the corporate Join.me service without any issues.
Pros and Cons
  • Screen sharing.
  • Global toll-free telephony.
  • Product integration.
  • There are no shortcomings in this product, at least for our team. It's a perfect fit. I don't have to think about it. It's a perfect fit. I don't have to think about it.
Likelihood to Recommend
If you're sitting in a hot, distant from anything technological beyond a fax machine, crappy hotel, whilst tethered to some janky ISP/scooter repair shop's WiFi, and your only mobile phone has a questionably sourced SIM card. It also happens you're about to teach 15 technologist adept professionals for the next 8 hours online, then you're in great shape with Join.me.
September 17, 2019

Join.me in not resigning your join.me account

Samarah Sardoni | TrustRadius Reviewer
Samarah Sardoni
Lead Project Manager
EKR (Marketing and Advertising, 11-50 employees)
Score 4 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
My company currently uses Join.me for client and meeting calls (and screen shares when needed). Join.me often replaces an in-person meeting which allows us to still deliver/present what is needed to the client without extending the timeline due to the difficulty of scheduling between several people.
Pros and Cons
  • Join.me offers several dial-in locations.
  • Join.me screen sharing allows you to transfer the presenter role.
  • Join.me is easy to schedule and the Chrome extension is great if you are the only one using the account.
  • The only way to pass the presenter role is for all parties to have the join.me app downloaded. That isn't always very realistic.
  • I have had several calls where the sound quality is not very good and the call will randomly end.
  • If you have several people logging into the same account (which you probably shouldn't) then the Chrome extension is a terrible idea. I have experienced double-booked meetings before.
Likelihood to Recommend
When you have more than two parties that need to be on a call or screen share, Join.me facilitates a place where everyone can easily call in and view the presentation. When there are multiple parties that are unknown to each other, it allows each party to introduce themselves before getting onto the actual call.
September 17, 2019

LOVE IT

Valerie Barrera | TrustRadius Reviewer
Valerie Barrera
Associate Media Planner
Good Apple (Marketing and Advertising, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
My organization uses Join.me for most to all of our conference calls with clients! We use it to go over our media plans and to share our screen.
Pros and Cons
  • Never lags
  • Easy to use
  • Easy to join
  • Honestly, haven't came across any cons
Likelihood to Recommend
I never had any issues with Join.me. Our clients love dialing into Join.me a lot more than other software we have because of how easy it is to join with almost never any problems.
September 17, 2019

Doesn't require attendees to download a plugin, so makes starting meetings faster and easier

McKay Salisbury | TrustRadius Reviewer
McKay Salisbury
Founder/CEO
Five Star Commerce (Marketing and Advertising, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We mostly use it to do screen shares with clients. Since we are a marketing service provider, we're working with many different clients and Join.me allows us to teach them things that would be hard to explain without the visual aids. Often we'll have to have them do something on their end of the Amazon account so Join.me allows them to easily connect our computers so we can walk them through the process. It's also very useful when we are training clients as we can have them do things themselves which helps solidify the information much better than us just showing them.
Pros and Cons
  • Most importantly, it's very quick and easy for companies to join. You have a custom URL and you just tell them to go there and follow the directions.
  • They do NOT have to download a plugin to see your screen, which makes things a LOT easier. They only have to download the plugin if you want to have them share their screen or give them mouse control.
  • It loads pretty quickly and has a lot of local numbers, typically the directions are clear and clients don't have trouble joining.
  • Occasionally I have clients who have difficulty joining, I think it may be due to a technical glitch so I'm looking into that.
  • As with any screen sharing, sometimes the image lags a lot if either party has a slow internet connection.
Likelihood to Recommend
Its free plan is great and it's just easier to use for clients than other tools since they don't have to download a plugin in order to join the meeting.
September 16, 2019

Have you tried Join.me for your meetings?

Ashia Ackov | TrustRadius Reviewer
Ashia Ackov
Editor
AV Magazine (Entertainment, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
At AV Magazine, we are a small team that collaborates all across the United States. We have employees from Miami, Kansas City, and Santa Monica. Sometimes we share ideas from stories that we are working on, and this program makes it easier to do. All we have to do is share a link and everyone is connected.
Pros and Cons
  • They offer a free trial version for you to try before you even decide if it's right for you. But they also have 3 great packages to believe in. We are using the Pro Version, which is right in the middle.
  • You can host video conferences and record them for team members that couldn't make the meeting.
  • We can instantly have reports converted to Excel.
  • Honestly, There is nothing I can say negative at the moment. I actually forgot to mention they also have an option for Toll-free calling. You would have to have the OpenVoice before you use it to connect, but it is available if needed.
Likelihood to Recommend
Join.me makes it easier for our team to stay connected even when we are miles apart. Linking up was as simple as sending a link and joining a quick meeting to collaborate on Magazine layouts for the quarter.
Since using Join.me, we even have convenient, in-app reminders of scheduled upcoming meetings. I would recommend this to small businesses, which is what we are, but it is also perfect for larger groups.
September 14, 2019

Join.me Review

WH
William Houck
Account Executive
AnswerRocket (Computer Software, 51-200 employees)
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Join.me is used to run demos and communicate with prospects and clients around the world.
Pros and Cons
  • It's easy to find the link to join and number to dial. Unlike some screen shares that are impossible to get in to.
  • I have a lot of issues when people join. Sometimes it takes 15 min for people to get in and that takes up a lot of time in our meetings.
Likelihood to Recommend
Running demos of our software.
September 14, 2019

Join.me packs the bang in the buck.

Verified User
Employee in Marketing
Education Management Company, 11-50 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Our company use Join.me for many things. Join.me is used by our sales team for one-on-one product demos and sales. Our marketing department uses it for webinars (I think the limit is 50 people before you upgrade to the next tier). Customer care uses Join.me to provide professional development and one-on-one training.
Pros and Cons
  • Users don't need to install software to join a meeting. This is a tremendous asset. We are able to just send a link to a customer and they can click to join.
  • Join.me can record a video of the meeting.
  • Excellent control over the group. You mute individuals or the whole group and share the presenter role quickly.
  • Lags *IF* the guest has a poor internet connection and you are doing audio + screen share through the computer. If you do audio via the phone then it's not an issue. By "lag" I meant that when you show a slide, the guest may be seeing the prior slide for a few seconds.
  • Lags when you have a large audience. Once I ran a webinar with 200+ people join and once I got past 75 guests people were not able to connect to me anymore.
Likelihood to Recommend
Join.me is ideal for one-on-one meetings whether for sales or support. It's great because the user doesn't need to download software and because it works well with Google calendar. For instance, when you make a Google cal event, a Join.me link can be created automatically. These two reasons make it very ideal for one-on-one meetings.
September 14, 2019

Time to JOIN UP with Join.me

Mark Malone | TrustRadius Reviewer
Mark Malone
Sales Manager
Custom Pine Straw Inc (Paper & Forest Products, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We use it generally to communicate and educate different departments on the implementation on new spreadsheets, software, etc. Also for some conference meetings of off-site office locations. We have found it to be most helpful in relaying instructions for implementing and using any new spreadsheets and software products that we are throughout our branch locations.
Pros and Cons
  • Helpful in introducing a new program or spreadsheet.
  • We can show the implementation and use of new and existing programs.
  • Allows ease of communication with off-site and satellite offices.
  • I have not really noticed any specific issues with using Join.me thus far.
  • I have had some sound quality issues on a couple of occasions, but I cannot directly attribute that to the Join.me software.
Likelihood to Recommend
Very good for introducing and instruction of new, and some of our existing, spreadsheets, software and programs.
September 14, 2019

A great barebones meeting client with a few quirks

Verified User
C-Level Executive in Corporate
Computer Hardware Company, 1-10 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Join.me is a no frills calling and screen sharing solution for teams. We used it for external technical support calls as the software was incredibly simple to use. Customers loved it. We've since moved on to other conferencing solutions that don't require downloading software to a computer.
Pros and Cons
  • Ease of use
  • Lightweight interface
  • Attractive Pricing Options
  • Would love to see a web based client
  • Slower to adopt features compared to competitors (it didn't have video for a long time)
  • Better call quality
Likelihood to Recommend
Join.me is well suited for those looking for a cost effective meeting conferencing solution that has the bare minimum feature set. It is not recommended for larger teams or those with complex meeting requirements (ex. SIP, meeting room integrations).
September 13, 2019

Worth using when collaborating

Verified User
Manager in Other
Architecture & Planning Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We are regularly invited to Join.me conferences where there is the need for a fully immersive experience. Specifically where the team needs to speak, see and collaborate on the work that they are doing. This has tended to be done via Join.me more recently due to ease of use that I'll cover in this review.
Pros and Cons
  • No installation requirements
  • Multi platform support
  • Low bandwidth requirements
  • Ease of use
  • Good support
  • Sometimes configuring custom setups has been troublesome on users' machines (weird mic setups etc)
Likelihood to Recommend
It's great for collaboration where you want to talk and share your screen, it lacks some of the more advanced features that Webex has, like file sharing but is really simple for the users to get operational and start working with, which I have found is the key requirement here.
August 29, 2019

Join.Me An Easy, Free, Quality Screenshare Tool You Shouldn't Go Without

Christopher Page, MBA | TrustRadius Reviewer
Christopher Page, MBA
Digital Marketing Consultant
LaunchGo, LLC (Internet, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Join.me has been used for conference calls as well as screen sharing. It solves the problem of sharing content, or viewing/troubleshooting an issue a client has with their website. It's my go-to tool for QUICKLY viewing a client's screen so I can see what they're looking at, guide them through troubleshooting, or even share my screen and train them.
Pros and Cons
  • Screen sharing
  • Joint screen sharing and conference line
  • Requesting access to Remote Desktop you're viewing
  • N/A
  • N/A
  • N/A
Likelihood to Recommend
Join.me is great for screen sharing. If you need to view someone else's desktop to walk them through something, it's a great tool. It's also really helpful to sharing your own screen to walk through a proposal, or show someone what you've been working on. It's really easy to switch between whose screen you see too.
August 29, 2019

Join Join.me and you’ll never have to worry about your meeting tool ever again

Verified User
Project Manager in Professional Services
Management Consulting Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Join.me is the screensharing/web conference tool used by the entire company at my consulting firm. It allows us to easily work remotely, collaboratively, and interface with clients and colleagues alike from across the country, without any technical issues or restrictions.
Pros and Cons
  • Screen sharing capabilities.
  • More browser connection options.
  • Reliable technology (100pct up time for me, always).
  • It never drops calls.
  • It's easy to use.
  • Ease of use for the mobile app is the only thing I could think of that could be improved a bit in terms of stability, but it’s more the phone service and internet connection that impacts this than the application issues themselves.
  • It reduces our license fee.
Likelihood to Recommend
Join.me is suited to collaboration with remote based colleagues on projects that involve screen sharing, and web conferences with large client groups that can be accommodated seamlessly on the bridge.
August 29, 2019

Join.me in using this great conferencing tool!

Verified User
Professional in Other
Education Management Company, 201-500 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Join.me is used by different departments for video conferencing and connecting users virtually when they cannot meet in person or distance is an issue.
Pros and Cons
  • Simple to set up.
  • No software needed.
  • It's easy to use and share with others.
  • Stable connection and connection lags sometimes or delays.
  • Reporting for participants.
Likelihood to Recommend
Join.me is a great conferencing tool for us to connect staff or students throughout the district, and even more so to users outside of the district when travel is not possible. This allows us to connect with experts in an area, or provide other opportunities that would not exist.
August 09, 2019

You'll want to Join(.me) in!

Cindy Arco | TrustRadius Reviewer
Cindy Arco
Public Relations Manager, Florida Region
Comcast (Telecommunications, 10,001+ employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Join.me is used by various departments throughout my organization for video and web conferencing for meetings. We often need to have meetings to share information across company departments, functions, and geographic areas. Join.me allows those who need to host a meeting to share critical information with others virtually to do so quickly and easily, plus share presentation elements including documents/information and videos.
Pros and Cons
  • Ease of use - the Join.me product and platform are very easy to use, even if it is someone's first time.
  • Trial option - the company offers a free trial option, which is great if a company isn't sure how it would work for them - they can test it out without making an investment.
  • Help section - the company's help section is really useful and it's fairly easy to search if you need help figuring something out.
  • No password protection - you can't protect a meeting with a password that you only share with intended participants. Instead, participants have to "knock" to be let in - but that means someone has to be on the lookout for those requests.
  • Limits to the whiteboard - the whiteboard functionality is limited to tablets, which is a bummer if you have many participants on their work desktop computers or laptops.
  • Screen sharing - sometimes it won't work on particular browsers.
Likelihood to Recommend
Join.me is a great video conferencing service for small to medium companies who need to host video and/or web meetings frequently but not with a ton of "bells and whistles" like tons of high-resolution video and graphics. On the other hand, if a company needs to do a lot of virtual meetings and communicating with a client or potential clients and wants to ensure they look as sharp and professional as possible, this might not fit the bill.
February 04, 2019

Grab a meeting - QUICK!

Gwen Pierre | TrustRadius Reviewer
Gwen Pierre
Product Analyst
Jackrabbit Online Class Management Software (Computer Software, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
My entire organization uses this meeting tool for quick one-on-one meetings, customer troubleshooting, and group meetings across departments. I love that it is quick and simple to launch and pass control from user to user. We easily accomplish with a 5 minute screenshare what would take 10 minutes of typing to solve using Slack. Once it's installed as a widget on your computer, just launch it from your dock to have a meeting or screenshare up within 30 seconds.
Pros and Cons
  • Quick launch - start your meeting with your custom URL at a moments notice
  • Good audio - join using your computer audio to be 'in the meeting' quickly with clear tones
  • Quick join - join.me saves your most frequently joined meetings in the modal, so you can type in a colleagues name to jump on their meeting right away.
  • First-time download - sometimes our customers have trouble joining that first meeting and since I can't see what they see, I don't know how to help.
Likelihood to Recommend
I love this software best for impromptu meetings among colleagues. I usually use this for smaller meetings (one-on-one or two other guests, for example. I don't love it for large, company wide meetings or webinars where you need to keep track of comments coming in and where you need to send out a recording of the meeting later on.
February 01, 2019

Join.me is a simple and easy screen sharing app

Kaitlyn Wright | TrustRadius Reviewer
Kaitlyn Wright
Coordinator of Computer Science and Technology
Seeds of Health, Inc. (Education Management, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
I use it for live online professional development sessions with staff. Currently, I am the only one using the paid version. A few teachers use the free version to share screens with students.
Pros and Cons
  • Simple to join the session.
  • Custom URL and call in number.
  • People attending require no software just a web browser.
  • Software for the presenter is easy to install and use.
  • Settings for the presenter are a little clunky.
  • Attendees screens delayed anywhere 2-20 seconds.
  • It is simple but quite extensive for its price point.
Likelihood to Recommend
Great for professional development but not for collaborative work.
December 20, 2018

A simple and easy solution for team collaboration

Verified User
Program Manager in Finance and Accounting
Information Technology and Services Company, 11-50 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Join.me is used across our entire organization and benefits many departments. Since we have employees in other countries that often need to collaborate with those in the states, Join.me provides an easy way to work with team members. Additionally, we often have to connect with our clients and Join.me provides an easy and simple solution.
Pros and Cons
  • Join.me provides easy and simple to use screen sharing.
  • Join.me provides multiple audio options.
  • Join.me makes it easy to invite participants.
  • Join.me's video conferencing is a bit choppy, this could be better.
  • I wish there was an easier way to convert recorded sessions.
  • I wish it offered toll-free conferencing.
Likelihood to Recommend
Join.me is perfect for small meetings and sessions where one screen will be shared throughout the session. Collaborating with team members is the perfect use of Join.me. Larger meetings with more participants may run into issues with Join.me. I definitely recommend using Join.me in smaller sessions with only one or two participants.
December 18, 2018

Join.Me - Good for Small Groups and Limited Use

Verified User
Analyst in Professional Services
Management Consulting Company, 11-50 employees
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Our organization was using Join.me for our conference calls with clients and within the organization between employees. It was being used to address the business problems of communications and developing client intimacy. Unfortunately, due to our frustrations with the product and finding a better product, we cancelled our subscription with Join.me.
Pros and Cons
  • Easily recognizable by clients
  • Easy to share meeting code
  • Can create a free account to demo
  • Audio quality
  • Video quality
  • Being able to record and edit audio and video easily
Likelihood to Recommend
Join.me works fine, and works well for your average small group conference calls. It is very nice that it has a free feature and is user-friendly for clients. However, I think it is less appropriate if you're looking to get more advanced with your features, such as hosting major webinars with dozens of clients. In addition, our major frustration was that we liked to record our webinars and then edit them to share, which was not easy, nor was it a feature that Join.me enabled.
December 11, 2018

Join me in using Join.me. You'll love it!

Tom Wondra | TrustRadius Reviewer
Tom Wondra
Consultant / Account Executive
Givenly (Management Consulting, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Join.me is being used by the entire organization. We do use it for internal meetings, but the bulk of the use is with prospects and clients. If you've attended "webinar" type meetings, you know that the first 10 minutes seem to be getting the tech to work for everyone. That just isn't the case with Join.me. It is rock solid, super easy to use, and it just plain works.
Pros and Cons
  • Works for all levels of users, even those who are not very tech savvy.
  • Easy to set up and schedule meetings.
  • Navigation as the meeting host is intuitive and straight-forward.
  • The audio quality if using the computer for audio can be iffy. It is likely due to slower internet speeds by some of the participants. I always dial in for the audio portion (and recommend the same for others) and it sounds great.
  • This might be a little picky, but the invites that come from Join.me can be a little clunky and crammed together.
  • Locking in a meeting code is nice, but it can lead to double booking if you aren't careful.
Likelihood to Recommend
Join.me works great for product demos, presentations and customer training. The audio is great, especially when the participants dial in via phone. It is easy to navigate as the host, and acting as host while presenting is easy to do.

I haven't used it for mass webinars, so I can't speak to how well it works for things like that.
November 09, 2018

In a saturated market, Join.me stands out with personalization options

Lindsey Stevens | TrustRadius Reviewer
Lindsey Stevens
Enterprise Account Executive
DoubleDutch (Computer Software, 51-200 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Join.me is used by the new business sales team in conjunction with DocSend. DocSend is a system we implemented to share a deck with prospects on a live call, but come to find out after signing the contract that DocSend doesn't actually have audio-conferencing built in, so we had to add the Join.me integration for this. Join.me allows us to have an audio conference line and to share my screen.
Pros and Cons
  • Join.me has a lot of personalization touches I haven't seen in a lot of other audio conferencing software. It allows you to have a personalized background for viewers to see while they are waiting for you to share your screen which I like.
  • Join.me makes it easy to add international dial-in numbers which has come in handy when working on a global level.
  • Join.me's audio quality is pretty good- it occasionally will drop people from a call, but I don't think this happens any more often than any other conferencing software.
  • We use Join.me in conjunction with DocSend- this integration is very poor and only works 2/3rds of the time. When I am using DocSend and I push the button to switch to the Join.me screenshare the load time is very slow and it's always and awkward waiting time on a call for the screen to switch.
  • Oftentimes when I switch my screen the attendee says all they see is the loading screen, not what I'm sharing. We then have to spend 5 min troubleshooting and trying to get it to work.
  • The audio conferencing will occasionally drop people randomly, though I wouldn't say this happens any more so than any other conferencing vendor.
Likelihood to Recommend
I think Join.me on it's own probably works a lot better than how I use it in conjunction with DocSend which is not great (we plan on switching vendors once our contract is up because of this). It is great because it allows you a lot of personalization and flexibility with your meeting room. Don't use it with DocSend- it is unreliable.
May 23, 2018

Join.me Review

Sherissa Klimas | TrustRadius Reviewer
Sherissa Klimas
Customer Support Guru
Intuit (Computer Software, 5001-10,000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
To be able to hold the hands of our customers so we can show them step by step how to use our products and services.
Pros and Cons
  • Easy to use screen sharing
  • The chat feature is helpful to provide links for customers to click on
  • Helps connect our customers to us and help us create lasting relationships
  • Easier user interface for customers who join our meetings
Likelihood to Recommend
Perfect for helping customers.
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