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Join.me (discontinued)

Join.me (discontinued)

Overview

What is Join.me (discontinued)?

Join.me, once acquired by LogMeIn in 2019, was an audio, video, and web conferencing tool targeted at SMBs. Its software can be used across various devices and includes features such as one-click scheduling, personal links, interactive whiteboards, and presenter swapping.…

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Recent Reviews

Don't Join.me

4 out of 10
April 26, 2021
Incentivized
Some of our users are using the free version and it is serviceable. It works but has limitations. I think it is in the second tier of …
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Great Solution for IT!

10 out of 10
April 23, 2021
Incentivized
We utilize Join.me in our IT department to share and give control of our desktop so IT is able to troubleshoot and diagnose any issues we …
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Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • High quality audio (66)
    8.5
    85%
  • Desktop sharing (73)
    8.5
    85%
  • Meeting initiation (64)
    8.4
    84%
  • High quality video (69)
    8.2
    82%
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Pricing

View all pricing

Lite

$10.00

Cloud
Month

Pro

$10.00

Cloud
Month

Business

$10.00

Cloud
Month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.trustradius.com/buyer…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $10 per month
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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

7.8
Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

7.9
Avg 7.9

Online Meetings / Events

Features related to hosting and attending meetings and events online.

8
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.1
Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8.3
Avg 8.3
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Product Details

What is Join.me (discontinued)?

Join.me, once acquired by LogMeIn in 2019, was an audio, video, and web conferencing tool targeted at SMBs. Its software can be used across various devices and includes features such as one-click scheduling, personal links, interactive whiteboards, and presenter swapping. It has since been discontinued.

Join.me (discontinued) Integrations

Join.me (discontinued) Competitors

Join.me (discontinued) Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Join.me, once acquired by LogMeIn in 2019, was an audio, video, and web conferencing tool targeted at SMBs. Its software can be used across various devices and includes features such as one-click scheduling, personal links, interactive whiteboards, and presenter swapping. It has since been discontinued.

Join.me (discontinued) starts at $10.

Mikogo are common alternatives for Join.me (discontinued).

Reviewers rate Live chat highest, with a score of 8.7.

The most common users of Join.me (discontinued) are from Small Businesses (1-50 employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(551)

Attribute Ratings

Reviews

(51-75 of 76)
Companies can't remove reviews or game the system. Here's why
May 17, 2018

Join.me - inconsistent but serves its purpose

Allison Butz | TrustRadius Reviewer
Allison Butz
Account Manager
TrendKite (Computer Software, 51-200 employees)
Score 4 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Join.me allows me to share my screen with multiple people
  • Join.me allows me to record my screen share and calls
  • Join.me allows me to integrate meetings into my Gmail calendar invites
  • Join.me constantly drops calls
  • Join.me has lag time during screen share
  • Join.me can take more than one try to start my meetings
December 19, 2017

Join.Me, a great tool for quick, short initial remote connections.

Verified User
Manager in Information Technology
Information Technology and Services Company, 11-50 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Easy of use for the end user, well-designed webpage.
  • Simple, quick download for quick remote connections to workstations.
  • Several nice features after obtaining control and overall an efficient tool.
  • Technically deficient users sometimes have trouble with the website domain name.
  • The connection can be slow at times when trying to obtain mouse and keyboard control.
  • Latency when clicking or typing as well as bugs when focusing on specific windows on the remote computer.
December 14, 2017

Join.me, great software, unless you use a Chromebook

Will Paccione | TrustRadius Reviewer
Will Paccione
Owner
Dot Xero (Marketing and Advertising, 1-10 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • One of the things I like about Join.me is my branded url that I can send people when I need them to join. It was very easy to make links for them right to my specific meeting.
  • Join.me has very good video quality. The person on the other end doesn't seem to have much of a lag, if any at all.
  • Easy enough to change presenters, which you need the pro version for.
  • I usually use Join.me when on the actual phone with a person. I've tried a couple of times using the call-in phone number and had issues hearing the other person, but that could be due to the other person's computer setup.
  • Join.me has a Chrome browser extension, but they don't have a Chromebook specific app for my Chromebook. My laptop is a Chromebook and I use it enough where I would have liked to get on a conference with a client to no avail. This is very frustrating as there are a lot of Chromebooks being sold.
  • The pricing shows how much per month, but the * says: "*Amount shown is price per month and billed on an annual per user basis."
  • Now sure why software does that. Just give me a yearly price.
December 14, 2017

Easy, effective, multi-platform collaboration for teams and clients

Gil Lopez CTS ING | TrustRadius Reviewer
Gil Lopez CTS ING
Integrated Technology Architect
TEECOM (Design, 51-200 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Customizable user interface, provides a great opportunity for branding and enhances the user experience.
  • Personalized meeting space name for each user. Makes it simple to share and use with clients and multiple users.
  • Excellent integration with Outlook and Okta.
  • Excellent quality of audio and video for both LAN and WAN.
  • Additional music-on-hold selections.
  • Automatic authentication with Outlook (as opposed to having to authenticate every time outlook starts).
  • Active video scaling or multi-window support on 4K monitors would be a welcome feature.
December 12, 2017

Join.me is an easy to use web sharing software

Samantha McMahon | TrustRadius Reviewer
Samantha McMahon
AssetZone Lead Analyst
Liquidity Services (Consumer Services, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Ability to provide an easy to use web meeting link.
  • Ability to provide accommodating features and easy to pass presenters roles.
  • Provides easy access for new users.
  • Ability to share desktops of certain programs.
  • I remember first time presenters would always have to download some install for join.me which Inst berry attractive.
  • Unlimited attendees for all meetings would be great.
  • Could be potentially less convoy.
May 12, 2017

Personlised URLs Make Join.me a Breeze!

Verified User
Manager in Information Technology
Financial Services Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Very Responsive
  • Incredibly easy to use
  • Easy to set users up
  • Records videos of screen shares
  • Very reliable
  • Being cloud based it can sometimes go down for short periods
  • Price
  • Some bugs with desktop apps but these get resolved in updates
March 23, 2017

Great tool for Remote Meetings! Quick to join and no app download is required!

Matthew Robinson | TrustRadius Reviewer
Matthew Robinson
Principal Solution Architect
CloudStarter Labs (Information Technology and Services, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • The screen sharing as well as the ability to control another users mouse is an excellent feature!
  • Persistent Link for Meetings which is easy for everyone to remember.
  • Multiple conference call numbers which cover most geographies.
  • Additional Conference Call Numbers or perhaps a toll free number. There are times where there are no dial-in numbers for specific cities where are customers are located.
August 29, 2016

Join.me for enterprises

Risto Milovanov | TrustRadius Reviewer
Risto Milovanov
Director of Business Solutions and Project Management
ATPI (Hospitality, 1001-5000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Screen sharing available across different operating systems.
  • Sufficient choice of phone numbers to call world wide.
  • Screen capture! It is amazing for training, recap and follow up.
  • The unlimited number of users (not that you want to do that often) when you sign up for a enterprise account.
  • The ability to uniform the background to represent the colors of your organization.
  • Integration with Outlook! In this area Joinme has often shown to fail when a user tries to generate a meeting out of an Outlook item like email. It also signs out frequently.
  • The default phone information produced by clicking on the link on the application to invite users doesn't match the default settings on my profile.
  • Join.me call in numbers.... It is not as convenient as adding a number to the list (or after the invitation is sent) without going back to the settings of that meeting. Convenient access to the phone numbers world wide, for the presenter is highly recommended.
August 08, 2016

Join.me - Easy to use

Micah Jones | TrustRadius Reviewer
Micah Jones
Chief Information Officer
Phoenix Ortho (Computer Software, 11-50 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • join.me's greatest strength is ease of use. It is very simple to host a meeting.
  • Participants do not have to download any software to see a presentation.
  • It has built in audio conferencing.
  • Recordings are downloadable in a useless web format that has to be converted to something else if you want to do anything with it like host it online.
  • They need to add registration capabilities which is a must have feature if you host webinars.
  • Visuals into the audio would be nice. Right now you cannot see who has called in.
August 08, 2016

Join.me - the quick solution for screen sharing

Shannon McNamara | TrustRadius Reviewer
Shannon McNamara
Marketing Coordinator
CareSync (Hospital & Health Care, 201-500 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Very easy to join a join.me - simple instructions
  • Free to use (at least on the most basic level)
  • Easy to teach other employees how to use
  • Bit of a lag with when my screen moves to when the other screen moves
  • Some clients still have difficulty using this
  • Great for 2 people to be on, but not the best medium for 3 or more
August 05, 2016

Love it! Quick and easy.

Verified User
Manager in Marketing
Human Resources Company, 201-500 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Free to use the bare minimum features like having a few people join the call, with the option of video conferencing, and ability to share screen (all participants)
  • Intuitive. I don't have to spend time learning how to use it it is easy to figure out.
  • Sign up is very quick, they don't ask you for a lot of information.
  • Paid options are very reasonably priced.
  • The things I can think of are very minimal. The Features page lists a lot of additional things we can get, but I can't tell if I can get with the free version I currently have or if I have to pay to access them. I've only used the free options, those extra options are things I didn't even know I could do/had access to.
August 04, 2016

The Free/Cheap Screensharing Software That Gets The Job Done

Verified User
C-Level Executive in Corporate
Computer Networking Company, 11-50 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Screen sharing with ease. Simple install and run.
  • More professional than using Skype. Skype seems to be more so for video conferencing. We don't want that - we want customers to see our screen. That's it.
  • Seems to disconnect randomly. (No, this is not an Internet issue).
  • Small lag occasionally between what's on our screen and what's on the customer's screen.
August 03, 2016

Join.me works in a pinch!

Aaron Smith | TrustRadius Reviewer
Aaron Smith
Support Team Manager \ IT Specialist
TimeTrak Systems, Inc. (Computer Software, 11-50 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Getting connected to customers is easy.
  • Fairly fast loading of initial web site.
  • File transfers could be easier. Users have to accept the transfer, no drag and drop, etc.
  • The screen refresh/redraw is quite slow. Mouse movement can be slow/choppy.
August 02, 2016

Join.Me Review

Verified User
Project Manager in Information Technology
Higher Education Company, 201-500 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Reliable. Never had a time that it failed to work.
  • Easy for users on both side. Both the initiator and end user.
  • Easy set up and install.
  • Has some issues with Chrome browser.
  • Can take a fair amount of computing power for some parts of it on an older PC.
July 25, 2016

Join.me is great for ad-hoc screen sharing!

Chris Whisonant | TrustRadius Reviewer
Chris Whisonant
Lead Consultant
Best Methods (Information Technology and Services, 1-10 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • It is easy to access and use with just a couple of clicks.
  • No large plugin installation needed like some other utilities (such as GoToMeeting). Quick download and launch.
  • Typically, the UI is very responsive with screen sharing.
  • It's random sometimes when it will require you to login. This is troublesome for our remote customers as it's another step they may have to take.
  • CPU utilization can get quite high. This happens both on my MacBook Pro and also on Windows VMs.
  • Recently the application has either hung or not installed/launched properly in Windows.
  • Depending on the technical savvy of the remote user, they sometimes want to go to join.me.com or are simply confused when directed to "Go to join dot me in your web browser."
July 22, 2016

Join.me, quickly create a session, send a user a link, and start interacting

Verified User
Director in Other
Education Management Company, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • No download/installation of a tool or application to start viewing, just open the browser and send the link.
  • Very fast to start a session, no need to schedule an event, send out calendar invitations, have the end user downloading an application.
  • Compatibly with browsers has been outstanding, we do not have to implement workarounds for this product.
  • Our most technologically challenged clients have no issues launching a join.me session.
  • When sharing your screen when you have multiple monitors displayed, it can often be difficult.
  • Screen sharing animations can be choppy.
June 27, 2016

Join.me is a must

Daniel Reynolds, MBA | TrustRadius Reviewer
Daniel Reynolds, MBA
Director, Client Services
Fusion Marketing Group (Marketing and Advertising, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Very easy to use.
  • Can be used anywhere, anytime.
  • Easy for others to get to, no complicated URL. Quick and easy to find.
  • Consistent connection/speed.
  • Reporting of visitors (who, how long, etc.).
  • Easier ability to share presenter tools.
April 22, 2016

To remote or to not-remote that is the question.

Verified User
Employee in Information Technology
Financial Services Company, 1001-5000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Easy to use.
  • Very user friendly.
  • You can tell even the novice user what to do and they can get connected with no grief at all.
  • Shorten the connection time. That may be due to bandwidth issues but at times it takes a while to connect.
  • Make it easier to connect with a single sign on between already established connections. Mac address to Mac address maybe??
April 18, 2016

join.me is faster to use than other remote sharing applications

Massimo Emilione | TrustRadius Reviewer
Massimo Emilione
Systems Analyst
Avaap Inc. (Computer Software, 51-200 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • It has always utilized a web deployment. This made it easy to get users to share their screen with us and work on their machine.
  • Join.me had a simple to use interface. This made it easy for users to share and chat with us about their issues or problems they wanted to discuss with us.
  • Join.me always gave free upgrades when they first came out to get more users to buy into using the tool which made it very easy for us to decide if this would be the tool we would use going forward for our demos and support calls.
  • Initially join.me didn't have a phone call in number which meant we needed to call our customers directly. Ever since then I have never looked to see if it was ever implemented as the initial expectation has stuck with me.
  • It wasn't easy to determine which user was watching my machine. Other systems have a login url PLUS a meeting code. Even though join.me uses a 9 digit code at any time it could be a random internet user looking at your screen. And when a user showed up it would show as user 1.
  • Pricing wasn't as competitive as other services.
  • This is not a critical issue but some tools like this one don't allow control of apps that require admin access. This at most times is not a big deal but with some support PCs it did become an issue and we had to utilize other tools.
April 13, 2016

Join.me

Verified User
Administrator in Information Technology
Electrical/Electronic Manufacturing Company, 201-500 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Desktop and application sharing is excellent.
  • File transfer and control provides IT with the access and control from one easy to use console.
  • Unattended remote access is a key feature for remote servers that are online but do not have BOVPN access.
  • It does drop connections from time to time, but that's the nature of cloud-based remote access services.
  • Latency or laggy connections occur, but again, it's expected over public internet.
  • Chat is simple and could be a little better with staggered cues.
March 18, 2016

Join.me Free Version

Daniel Keogh | TrustRadius Reviewer
Daniel Keogh
Digital Strategy Manager
Ariad Communications (Marketing and Advertising, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Set up screen share with ease, the link provided is short and easy for users to join.
  • Taking/giving mouse control to other users is amazing and easy to do.
  • Highlight function is great too, being able to "draw" on your screen to show what you want is great.
  • Not much really to write about, an HD screen share could be useful.
January 08, 2016

Hassle Free way of Organizing a Meeting

Raviraj Raikar | TrustRadius Reviewer
Raviraj Raikar
Consultant
iGATE (Information Technology and Services, 10,001+ employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • One can invite people for conversation or meetings through a customized link. One can customize with their logo, brand name etc. With a single click one can join the meeting.
  • The best part is each one in the meeting can show the screen to the participants.
  • Setting up meetings is quite easy as it has integration with Google Calendar or Outlook.
  • Voice and video recordings, meeting schedulers etc., are not available in free services.
  • There is a limit on file transfer size.
  • In the free service, only 10 persons can join a meeting at a time.
December 21, 2015

Join Join.me!

Ilicia Lopez | TrustRadius Reviewer
Ilicia Lopez
HRIS/Payroll Analyst, IT Project Coordinator
San Ysidro Health Center (Hospital & Health Care, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • User friendly.
  • Great presentation.
  • Helpful support.
  • Download of free application would be great.
  • Lower costs for group pricing.
  • I don't see a Mac version - would be easy for Mac users.
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