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JustCall

JustCall

Overview

What is JustCall?

JustCall is an AI-driven customer communication platform enabling instant connections through Voice, SMS, and WhatsApp. It simplifies workflow automation and team coaching within a unified interface, integrating with 100+ CRMs and essential business tools. Boasting users among over 6,000 global…

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Recent Reviews
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Popular Features

View all 11 features
  • Multi-level Interactive Voice Response (IVR) (7)
    8.1
    81%
  • Call recording (6)
    8.0
    80%
  • Answering rules (7)
    7.9
    79%
  • Call reports (7)
    7.2
    72%

Reviewer Pros & Cons

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Pricing

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Essentials

$19.00 (1 user minimum)

Cloud
per month per user

Team

$29.00 (2 users minimum)

Cloud
per month per user

Pro

$49.00 ( 2 users minimum)

Cloud
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://justcall.io/pricing.php

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $30 per month per user
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Product Demos

Bulk SMS Campaign | Feature Rundown With Team JustCall

YouTube

Justcall - Product Demo (SMS and Phone) | ZOHO CRM Phone and SMS Integration for Sales and Support

YouTube

SMS Automation | Feature Rundown With Team JustCall

YouTube

Sales Reps Productivity: Improving Output with Cloud Telephony - JustCall

YouTube

JustCall & Zoho PhoneBridge integration - Enable telephony across all Zoho One apps

YouTube

Auto Dialer | Feature Rundown With Team JustCall

YouTube
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Features

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

7.8
Avg 8.2

Call Management

Customized phone system settings

7.7
Avg 8.4

VoIP system collaboration

Team collaboration via cloud phone system

7.5
Avg 8.3

Mobile apps

Apps are compatible with mobile devices.

7
Avg 8.3
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Product Details

What is JustCall?

JustCall is an AI-driven customer communication platform enabling instant connections through Voice, SMS, and WhatsApp. It simplifies workflow automation and team coaching within a unified interface, integrating with 100+ CRMs and essential business tools. Boasting users among over 6,000 global companies, JustCall empowers customer-facing teams with real-time AI insights. Its features encompass inbound/outbound call management, SMS/MMS messaging, versatile sales dialers, SMS workflows, AI-driven SMS Copilot, live monitoring, sentiment analysis, and CRM integrations, while offering global phone numbers across 70+ countries. The solution aims to streamline communication, enhances productivity, and elevates customer interactions. JustCall is an AI-driven platform for instant Voice, SMS, WhatsApp connections. Streamlines workflows, integrates with 100+ CRMs, trusted by 6,000+ global firms. Features: call management, messaging, sales tools, real-time AI insights, CRM integration, and global phone numbers in 70+ countries.

Top JustCall features:

Inbound and outbound calling
Send and receive SMS & MMS
Sales dialer (Auto, Predictive and Power dialers)
SMS Workflows
SMS Bots
Multi-level IVR
Real-time agent assist
AI-powered SMS Copilot
AI coaching
Sentiment analysis
AI call scoring
Live call monitoring
Shared WhatsApp inbox
Automatic call distribution (ACD)
100+ CRM integrations
Business phone numbers in 70+ countries

A 14-day free trial is available at sign-up.

JustCall Features

Cloud PBX Features

  • Supported: Multi-level Interactive Voice Response (IVR)
  • Supported: Call reports
  • Supported: Directory of employee names

Call Management Features

  • Supported: Answering rules
  • Supported: Call recording
  • Supported: Call park
  • Supported: Call screening
  • Supported: Message alerts

VoIP system collaboration Features

  • Supported: Audio conferencing

Mobile apps Features

  • Supported: Mobile app for iOS
  • Supported: Mobile app for Android

JustCall Screenshots

Screenshot of Agent AvailabilityScreenshot of SMS AnalyticsScreenshot of Sales Dialer AnalyticsScreenshot of Sales Dialer AnalyticsScreenshot of Sales Dialer AnalyticsScreenshot of Tone Analysis

JustCall Video

How Jason is Powering Marketing Automation Agency with JustCall

JustCall Competitors

JustCall Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesGlobal
Supported LanguagesAll

Frequently Asked Questions

JustCall starts at $30.

RingEX, Grasshopper, and Talkdesk are common alternatives for JustCall.

Reviewers rate Multi-level Interactive Voice Response (IVR) and Directory of employee names and Message alerts highest, with a score of 8.1.

The most common users of JustCall are from Mid-sized Companies (51-1,000 employees).

JustCall Customer Size Distribution

Consumers19%
Small Businesses (1-50 employees)58%
Mid-Size Companies (51-500 employees)22%
Enterprises (more than 500 employees)1%
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Comparisons

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Reviews and Ratings

(22)

Reviews

(1-7 of 7)
Companies can't remove reviews or game the system. Here's why
Travis Williams | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
With the implementation of this software, the team collects phone numbers from 58 countries or more, obtains reliable customers and leads, provides real-time product services through call communications, SMS, voice messaging and CRM integration enables SMEs to manage, analyze customer interactions, anticipate their needs, optimize their profitability, increase sales and above all and most importantly, attract new customers.
Karim Tarek | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
JustCall is a very good program for making and tracking calls and text messages. Through JustCall I can make calls to follow up on the complaints of customers and follow up on work requests at a very reasonable price on all these features, but it needs to improve the quality of calls to be a great program.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We used JustCall as an option to create an internal call-center (inbound and outbound) versus sourcing an all-in-one call center solution. JustCall allowed us to do this online and set up users to work from-home or from-office without the lengthy (and expensive) setup required with outsourcing to a 3rd party call center.
Ali Nabil | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
There is no doubt that Justcall is a good program with many features, but for me, it was not the best. It is easy to make calls and send messages. It also enables us to track calls and messages between us and our customers to review sales transactions. I think if the quality of the calls was a little better, it would have been a great program for me.
John L Sandler | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It has helped us internally to solve communication problems in real-time. It has been a great ally when it comes to keeping us as a work team always united and sharing experiences. It is an easy tool to implement in the organization. It has reliable and safe capabilities for those who require it.
Justin Angelson, Digital and AI Solution Expert | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I decided to try JustCall.io because of its tight integration with Pipedrive, which we use as our CRM. It was being used by our sales and business development people. The main draw for us was its ability to allow SMS messaging to prospects and clients from within the Pipedrive platform. Studies have shown that AFTER actually speaking with a prospect, use of SMS is acceptable and in fact increases conversion to paying customers significantly when used correctly.
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