Skip to main content
TrustRadius

Overview

What is Justworks?

Justworks offers a platform for payroll, benefits, compliance support, with HR tools. As a Professional Employer Organization (PEO), Justworks offers PEO solutions that can bundle payroll, compliance, HR, and benefits under the Justworks umbrella, and help to administer employment-related responsibilities…

Read more
Recent Reviews

TrustRadius Insights

Boomr is a versatile time tracking tool that caters to the needs of both managers and employees. Managers in training find Boomr highly …
Continue reading

Great at first...

6 out of 10
October 25, 2021
Incentivized
My public accounting firm uses Justworks for payroll and HR currently. We previously used them for 401k and insurance as well. Justworks …
Continue reading

Easy To Use!

10 out of 10
March 04, 2021
Incentivized
Currently, our entire staff uses Boomr to log work hours. We have the option of signing into our account using the company tablet but most …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing

Basic

$59

Cloud
per month per user

Plus

$99

Cloud
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.justworks.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $59 per month per user
Return to navigation

Product Demos

Justworks Ad/ Commercial Demo

YouTube
Return to navigation

Product Details

What is Justworks?

Justworks offers a platform for payroll, benefits, compliance support, with HR tools. As a Professional Employer Organization (PEO), Justworks offers PEO solutions that can bundle payroll, compliance, HR, and benefits under the Justworks umbrella, and help to administer employment-related responsibilities on the user's behalf. With Justworks' group buying power, customers can get access to PEO health insurance and other perks at more affordable rates.

The vendor states that as a certified and accredited professional employer organization (PEO), Justworks is subject to stringent operational and financial standards set by the IRS and ESAC.

Justworks Features

  • Supported: Access to Benefits
  • Supported: Compliance Support
  • Supported: Automated Payroll
  • Supported: HR Tools
  • Supported: Full-Service Support
  • Supported: HR Consulting
  • Supported: IRS Certified & ESAC Accredited

Justworks Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Justworks Video

What All-In-One HR Looks Like | Justworks

Justworks Integrations

Justworks Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States
Supported LanguagesEnglish

Frequently Asked Questions

Justworks starts at $59.

Rippling, ADP TotalSource, and Paychex Flex are common alternatives for Justworks.

Reviewers rate Support Rating highest, with a score of 9.7.

The most common users of Justworks are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(89)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Boomr is a versatile time tracking tool that caters to the needs of both managers and employees. Managers in training find Boomr highly beneficial as it allows them to easily track hours and export payroll data for approval. The entire staff can use Boomr to track various aspects such as hours, breaks, and time spent working, which not only simplifies the input process but also provides environmental benefits and convenience. Additionally, Boomr's ability to restrict clocking in from anywhere ensures accurate location tracking for non-salaried employees.

Justworks, on the other hand, serves as a comprehensive HR management solution for organizations. It acts as an HRIS, managing benefits, time off, and paystubs in a user-friendly manner. With Justworks acting as a PTO tracker, benefits center, company directory, and even handling payroll and onboarding processes, organizations can enjoy scalability as they grow. Moreover, Justworks simplifies payroll, health benefits, and employment benefits across multiple states while also offering federal, state, and local filings.

Both Boomr and Justworks fulfill numerous HR tasks efficiently. Boomr is a flexible and easy-to-use timesheet system for hourly employees that promotes employee and management alignment. Similarly, Justworks handles various HR functions including benefits management, time off requests, calendar tracking, compliance trainings, and overall administration. For growing organizations or startups looking for a central HR information system that covers payroll, benefits selection, compliance requirements like 1099 handling while providing access to trained staff for HR questions - Justworks is an ideal option.

In summary, whether it's tracking hours or managing complex HR tasks like payroll and benefits administration, both Boomr and Justworks offer practical solutions that simplify processes for managers and employees alike.

Ease of Employee Management: Users appreciate how easy it is to manage employees, contractors, and vendors through JustWorks' portal. Many reviewers have mentioned that the platform simplifies ongoing changes in employee management, such as adding or removing employees, making it super-easy to handle. The intuitive user interface and simple design of JustWorks stand out among other online tools used for business purposes.

Superb Service: Users highly praise the superb service provided by JustWorks. They highlight the responsiveness and knowledge of their representatives, specifically mentioning the helpfulness and thoroughness of a representative named Stein. The great support provided by JustWorks when users encounter difficulties is also commended.

Automation of Payroll and Benefit Administration: Users value the automation offered by JustWorks for payroll and benefit administration. They find it convenient to track employees' hours, time off requests, and streamline payments through the platform. Additionally, users appreciate features like email notifications about received payments and easy access to information on account setup process.

Random Glitches: Some users have reported experiencing occasional glitches while using Boomr. Although these glitches were not significant enough to warrant complaints, they can still cause inconvenience and disrupt the user experience.

Limited Reporting Capabilities: Users have expressed a desire for more robust reporting features in Boomr. They would like to see improvements such as payroll support for staff based abroad, better tracking of paid time off balances for international employees, enhanced W2 details reporting, and advanced analytics options. The current reporting functionalities are considered inadequate by some users.

Difficulty with Time Tracking: Several users have encountered challenges when it comes to accurately tracking their time in Boomr. They have suggested implementing different default hours or presets to streamline the process and enable setting times across multiple days. Additionally, users have mentioned the need for additional options to navigate past time periods and visualize work periods more effectively.

Attribute Ratings

Reviews

(1-25 of 56)
Companies can't remove reviews or game the system. Here's why
Lonnie deMarco | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Justworks is a competitively priced product for small businesses and start-ups and, in my opinion, offers a better product and better customer service than larger PEOs competing in the same small-buisiness space (ex. ADP). I believe Justworks would work well for companies up to 200 employees; after that, I believe a bigger PEO may provide an enterprise solution better suited for a larger company (and their HR reporting needs).
December 12, 2023

Justworks Review

Dallas Rainwater, CPA, PFS, APMA, MBA,BFATM | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
Incentivized
If you are primarily interested in the PEO side, Justworks can be appropriate, especially if your payroll is straightforward. If you are already used to a payroll system that is efficient and easy to use, in my opinion, be ready to be frustrated by the Justworks payroll process. I believe there are HR tools that we've yet to tap into, so I am hopeful for those.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Overall, Justworks is a great platform to use to manage organization wide payroll, benefits (medical/dental/vision), and other misc. HR related services (401(k), life insurance, AD&D). The value Justworks brings to our organization greatly exceeds its cost, which I find very reasonable. I particularly love its customer service, which is fast, reliable, and helpful (By calling a number, you get connected directly to a customer service rep., no answer machines or need to press multiple buttons/selections to get to where you need). By implementing Justworks for our HR needs in the U.S., it greatly reduces the time I spent on HR administration duties while offering great benefits and HR services to our employees.
Score 9 out of 10
Vetted Review
Verified User
As I have only used JustWorks at 3 different companies all of less than 30 employees, I am not equipped to access how it scales to companies of 100+ users. For SMBs, I have found that they are the best after evaluating 4 different PEOs in terms of ease of use and the breadth of what they offer.
Douglas Hoenig | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Justworks is well suited for managing an organization's basic human resource functions. It's a great central destination for managing paystubs, managing everyone's calendars and time off requests, managing benefits, etc. I'd recommend Justworks to any organization looking for a simple platform to manage all of there human resource functions and communications.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
This is completely appropriate for smaller businesses like us. However, if you are at a business with an in-house HR solution this is probably not the best fit. JustWorks is our entire HR portal and we wouldn't be able to easily and quickly find benefits or run payroll without it.
October 25, 2021

Great at first...

Score 6 out of 10
Vetted Review
Verified User
Incentivized
Well suited to smaller professional companies who desire to outsource all payroll and human resource functions, including employee benefits. Where I am less than thrilled is with how the annual medical insurance renewal was handled. The customer service rep was not sufficiently knowledgeable to explain correctly the differences in the various plan options.
Chris Cardinal | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Businesses looking to hire US based employees but who want to remain compliant in multiple states.

Businesses growing quickly can use their HR support. It's quite a bit more expensive than Gusto or other payroll providers but the insurance benefits can help a bit.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Justworks is fantastic for SMEs. It minimizes time spent on payroll and benefits, enables employees to self update information, and generally streamlines this process. It has been fantastic for our company. I could see that this might be challenging in larger enterprises with more complex payment structures (think commissions and bonuses that vary per pay period).
Mike Englert | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Very well-suited for small start-ups and companies where there are only a couple of employees. When my wife and I started with Justworks, it was only the 2 of us as employees. Justworks has helped us scale up to a total of 7 employees now and we're looking to add 2 more soon. Not sure how we would have done it without Justworks!!!
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It's great for small organizations that need help getting set up and staying compliant with employment practices law. We're a remote team with employees in more than twelve states. I wish the state compliance aspect was easier to navigate or predict. We often find out states have additional requirements after an employee gets set up.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Justworks makes the life of a human resources manager easier, mostly due to the fact that it can automate all report scheduling actions based on certain dates, which makes it useful for storing information under an activity history. Since it gives the possibility to deal with applicants in groups and individually, it can be very well used in the generation of strategies that involve working with many applicants at the same time, thus saving as much as possible of this time. Justworks is a very attractive software because it adapts to any kind of workforce without losing performance. With this software, either through its desktop version or being deployed from its website, it is easy to organize the work in situations where it is not possible to work with some kind of deployment.
March 04, 2021

Easy To Use!

Melanie Drake | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
When you have a larger facility, being able to clock in from different spots on the property is very convenient. The only issue I have is sometimes forgetting to clock out before leaving! But I found that setting an alarm on my phone and then being able to access the app right away has made things nice and easy. Aside from that, you do need make sure that wherever you use the app has good connection. This can be a problem if you're attempting to use the app out in the field.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I log into Justworks multiple times a week, and I find it very easy to access paycheck details and submit time-off. I think the calendar is helpful so that you can see everyone else's time-off and anniversaries. It provides easy access to benefits details like medical and dental selections.
Nikki Steinmetz, aPHR | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I think Justworks is well suited to be able to manage smaller companies. I can envision that as companies grow larger there needs to be more functionality, such as time-off calendars shown by department rather than the company as a whole. I like the fact that you are able to add attractive benefits through Justworks such as class pass and one medical.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Justworks makes it very easy to quickly onboard new employees, send them training documents, as well as share details regarding health benefits and other benefits programs with them. It also allows them to quickly request time off from their managers, although this function can be improved by integrating with their Google Calendar so that coworkers can see when they are on vacation.
October 02, 2019

It Just Works - Trust me

Jeffrey Schneider | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I only have experience with smaller companies, under 25 people, and for this it has been incredible. I looked at many options and their pricing and service for our needs perfectly. I would assume they are just as good for larger organizations. I would recommend ands use them at any future company. I do not think it would be needed for smaller companies, under 5-7 people due to the expense.
December 12, 2018

Justworks Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Justworks is great for small companies that don't have a back office. Could be 5 - 10 employees or even larger. We manage 48 employees on Justworks, which has been very easy thus far. Justworks is great to get employees set up, and great to get them on-boarding with employment docs. Th fact that they manage state registration for payroll as well as tax filing and reporting make it worth the price just in that.
Return to navigation