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Overview

What is Justworks?

Justworks offers a platform for payroll, benefits, compliance support, with HR tools. As a Professional Employer Organization (PEO), Justworks offers PEO solutions that can bundle payroll, compliance, HR, and benefits under the Justworks umbrella, and help to administer employment-related responsibilities…

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Recent Reviews

TrustRadius Insights

Boomr is a versatile time tracking tool that caters to the needs of both managers and employees. Managers in training find Boomr highly …
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Great at first...

6 out of 10
October 25, 2021
Incentivized
My public accounting firm uses Justworks for payroll and HR currently. We previously used them for 401k and insurance as well. Justworks …
Continue reading

Easy To Use!

10 out of 10
March 04, 2021
Incentivized
Currently, our entire staff uses Boomr to log work hours. We have the option of signing into our account using the company tablet but most …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Basic

$59

Cloud
per month per user

Plus

$99

Cloud
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.justworks.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $59 per month per user
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Product Demos

Justworks Ad/ Commercial Demo

YouTube
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Product Details

What is Justworks?

Justworks offers a platform for payroll, benefits, compliance support, with HR tools. As a Professional Employer Organization (PEO), Justworks offers PEO solutions that can bundle payroll, compliance, HR, and benefits under the Justworks umbrella, and help to administer employment-related responsibilities on the user's behalf. With Justworks' group buying power, customers can get access to PEO health insurance and other perks at more affordable rates.

The vendor states that as a certified and accredited professional employer organization (PEO), Justworks is subject to stringent operational and financial standards set by the IRS and ESAC.

Justworks Features

  • Supported: Access to Benefits
  • Supported: Compliance Support
  • Supported: Automated Payroll
  • Supported: HR Tools
  • Supported: Full-Service Support
  • Supported: HR Consulting
  • Supported: IRS Certified & ESAC Accredited

Justworks Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Justworks Video

What All-In-One HR Looks Like | Justworks

Justworks Integrations

Justworks Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States
Supported LanguagesEnglish

Frequently Asked Questions

Justworks starts at $59.

Rippling, ADP TotalSource, and Paychex Flex are common alternatives for Justworks.

Reviewers rate Support Rating highest, with a score of 9.7.

The most common users of Justworks are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(89)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Boomr is a versatile time tracking tool that caters to the needs of both managers and employees. Managers in training find Boomr highly beneficial as it allows them to easily track hours and export payroll data for approval. The entire staff can use Boomr to track various aspects such as hours, breaks, and time spent working, which not only simplifies the input process but also provides environmental benefits and convenience. Additionally, Boomr's ability to restrict clocking in from anywhere ensures accurate location tracking for non-salaried employees.

Justworks, on the other hand, serves as a comprehensive HR management solution for organizations. It acts as an HRIS, managing benefits, time off, and paystubs in a user-friendly manner. With Justworks acting as a PTO tracker, benefits center, company directory, and even handling payroll and onboarding processes, organizations can enjoy scalability as they grow. Moreover, Justworks simplifies payroll, health benefits, and employment benefits across multiple states while also offering federal, state, and local filings.

Both Boomr and Justworks fulfill numerous HR tasks efficiently. Boomr is a flexible and easy-to-use timesheet system for hourly employees that promotes employee and management alignment. Similarly, Justworks handles various HR functions including benefits management, time off requests, calendar tracking, compliance trainings, and overall administration. For growing organizations or startups looking for a central HR information system that covers payroll, benefits selection, compliance requirements like 1099 handling while providing access to trained staff for HR questions - Justworks is an ideal option.

In summary, whether it's tracking hours or managing complex HR tasks like payroll and benefits administration, both Boomr and Justworks offer practical solutions that simplify processes for managers and employees alike.

Ease of Employee Management: Users appreciate how easy it is to manage employees, contractors, and vendors through JustWorks' portal. Many reviewers have mentioned that the platform simplifies ongoing changes in employee management, such as adding or removing employees, making it super-easy to handle. The intuitive user interface and simple design of JustWorks stand out among other online tools used for business purposes.

Superb Service: Users highly praise the superb service provided by JustWorks. They highlight the responsiveness and knowledge of their representatives, specifically mentioning the helpfulness and thoroughness of a representative named Stein. The great support provided by JustWorks when users encounter difficulties is also commended.

Automation of Payroll and Benefit Administration: Users value the automation offered by JustWorks for payroll and benefit administration. They find it convenient to track employees' hours, time off requests, and streamline payments through the platform. Additionally, users appreciate features like email notifications about received payments and easy access to information on account setup process.

Random Glitches: Some users have reported experiencing occasional glitches while using Boomr. Although these glitches were not significant enough to warrant complaints, they can still cause inconvenience and disrupt the user experience.

Limited Reporting Capabilities: Users have expressed a desire for more robust reporting features in Boomr. They would like to see improvements such as payroll support for staff based abroad, better tracking of paid time off balances for international employees, enhanced W2 details reporting, and advanced analytics options. The current reporting functionalities are considered inadequate by some users.

Difficulty with Time Tracking: Several users have encountered challenges when it comes to accurately tracking their time in Boomr. They have suggested implementing different default hours or presets to streamline the process and enable setting times across multiple days. Additionally, users have mentioned the need for additional options to navigate past time periods and visualize work periods more effectively.

Attribute Ratings

Reviews

(1-25 of 56)
Companies can't remove reviews or game the system. Here's why
Lonnie deMarco | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Justworks is one of my go-to Professional Employment Organizations (PEOs) for clients needing payroll services and/or a healthcare solution for their employees. Especially for those organizations with little to no HR experience or support, Justworks provides an easy to use interface and excellent customer service for both routine and complicated HR situations.
December 12, 2023

Justworks Review

Dallas Rainwater, CPA, PFS, APMA, MBA,BFATM | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
Incentivized
We moved from a payroll service to Justworks about 5 months ago to get the benefit of being with a PEO. There have been some benefits of the PEO side. The payroll side is another story. In my experience, our payroll process now takes at least 20 minutes longer per payroll and is much more complex and cumbersome than our old provider. Their marketing and onboarding people are helpful, but the payroll process itself is enough of a headache, in my opinion, and we may consider moving away from them in 2024.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
My organization currently uses Justworks to manage our entire U.S. HR payroll, insurances (medical/dental/vision), 401(k), and other employee benefits (life insurance, AD&D, etc.). Justworks greatly helps us with HR administration and with federal, state, and local filings associated with payroll and HR. We also use Justworks for general HR guidance and to track paid time off requests and balances.
Score 9 out of 10
Vetted Review
Verified User
JustWorks is the standard system for HR management, benefits, accounting, and payroll. I have acted both as a user and an administrator. It has a huge advantage over existing solutions since JustWorks offers the best of both worlds: a self-directed, self-serve option as well as easy access to a contact person or account manager to answer questions. We evaluated multiple PEOs and no one else had this flexibility. JustWorks also supports all the additional services you'd expect, health benefits that are equivalent to a large organization, insurance etc. I would highly recommend JustWorks for any startup at its earliest stage to a growing one.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Justworks is basically our entire HR portal. It's where we run payroll, where we decide upon and check on benefits, and where we put some company documents regarding HR protocols. Our entire company uses it and it makes it very easy to run payroll without any hassle. We are also able to distinguish between hourly, salary, and contractors each payroll with ease.
October 25, 2021

Great at first...

Score 6 out of 10
Vetted Review
Verified User
Incentivized
My public accounting firm uses Justworks for payroll and HR currently. We previously used them for 401k and insurance as well. Justworks served as the full-service payroll and human resource provider so that we did not need to internally hire such a position. Additionally, for a time, we had an advantage of lower health insurance premiums despite our size due to being part of the larger group.
Chris Cardinal | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
JustWorks is our PEO/HR and compliance and benefits and payroll platform. It's used by HR for administering headcount, benefits, running payroll, etc. It's used by all employees for configuring their employment accounts, electing benefits, etc.

Using a PEO instead of a standard payroll provider gives us more flexibility for multi state hires, and provides more competitive insurance rates.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Justworks is used across our US operations for all elements of payroll, benefits, and HR. We previously utilized other payroll and healthcare providers but found their platforms cumbersome, disjointed, and lacking in usability. With Justworks I I have reduced our team's HR burden by hours per month and remain confident that we are compliant and providing our employees with the best possible benefits. Beyond that, Justworks customer service is excellent. They pick up the phone and resolve situations quickly.
Mike Englert | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Justworks for all of our compliance, HR, and payroll services for all of our employees and contractors. It has made my business so much easier to manage! They also helped immensely when it came to the pandemic and the PPP loans that we were applying for, providing the necessary reports in an easy to use and understand way. The user interface is great and so simple to use and understand. I highly recommend Justworks to any and all small businesses like ours (8 employees + 30+ contractors).
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use JustWorks to manage all HR, payroll, and benefits. It greatly reduced the learning curve for non-HR specialists with employment law, and made payroll and benefit selection a breeze. I would highly recommend JustWorks for small and growing organizations that might not have the luxury of dedicated HR staff.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Justworks is good if you don't want to spend a lot of time managing a group of employees, or at any rate, if you are going to be working with a large roster of employees and need a higher level of coordination. In fact, we think the scope of Justworks is so broad that it works to cover almost every aspect involved in human resources management. We fully believe in the quality of service provided by the justworks team, who have presented concise answers and have been able to accommodate all our employee management and general recruitment needs. We find it recommendable to use the platform with little experience in the area. Given the tremendous usability capabilities of Justworks, we can easily deduce that the service is totally viable for working in the area of human talent development. We will continue to opt for Justworks as our main management software, thanks to the ease of use it has provided.
March 04, 2021

Easy To Use!

Melanie Drake | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Currently, our entire staff uses Boomr to log work hours. We have the option of signing into our account using the company tablet but most of us prefer the ease of having the app downloaded onto our phones. It has been especially useful now that half of our team works remotely. We've been able to add our home offices as locations so that we can check in and log our hours with no issue.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
JustWorks is used as our HR tool and provides our benefits package. Our entire organization uses Justworks for their company benefits. The software replaces having an internal HR Department.
Nikki Steinmetz, aPHR | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Justworks is being used as our HRIS across the whole organization. It allows us to manage our benefits, time off, and paystubs. It is extremely user-friendly and easy to navigate. I feel like I am successfully able to manage all the benefits that my company offers in an easy to understand format.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Justworks is being used across my entire organization, where it helps us manage payroll, health benefits, and ancillary benefits for all of our employees.
Christina Caruso | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Justworks across our U.S. business for payroll, benefits and labor compliance. It's a great resource for providing individual state employment law updates, by sending monthly newsletters with the upcoming guidelines and laws. Justworks has a knowledgable team that is easily accessible, serving as an extension of our small HR team.
Sascha Mayer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Justworks is an amazingly streamlined tool for start-ups like ours. It provides us (and our employees) with one simple platform to handle payroll, insurance, paid time off, etc. It allows me to have detailed information about every employee at my fingertips, and has eliminated some of the more menial aspects of HR.
October 02, 2019

It Just Works - Trust me

Jeffrey Schneider | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Justworks is used by our company for all HR, including payroll, healthcare, compliance, 1099 and vendor management. It has become a very trusted source for me and my employees in answering common and/or complicated questions. The resources in developing employee handbooks alone have saved us thousands of dollars in legal fees. Our Account Manager got back to me very promptly with very detailed explanations of my questions.
December 12, 2018

Justworks Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Justworks is being used across the whole organization to onboard employees and manage payroll. We use Justworks to also prepare our end of year tax documentation and reporting. Justworks does a great job at managing payroll and employees across multiple states. We also use the platform to manage our health benefits, other employment benefits, onboard contractors and 1099's. It is used as the employee directory and the source for employee census. We also use it to run payroll reports that we create manual journal entries from on a monthly basis for our month end close.
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