K2 Software

K2 Software Reviews

Do you work for this company? Learn how we help vendors

Ratings and Reviews
(1-20 of 20)

Companies can't remove reviews or game the system. Here's why
Viswam Srinivasan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • It makes things easy because the so-called 'Wizard' allows for a user to click their way through the setup with minimal typing. K2 takes care of everything.
  • What makes BlackPearl 'easy' is the provided Wizards as mentioned already, but also the fact that you can use SmartObjects. This is a proprietary level of abstraction that allows you to develop BPMS without any programming.
  • Blackpearl makes it very easy to interact with a database such as MsSQL, Oracle, etc.. but also with LDAP/Active Directories, Web Services, etc... BlackPearl allows the user to go quite far without having to type a single line of code.
  • User-friendly UI and interface create an ease of use for the user.
  • Documentation needs to be added and more examples need to be given.
  • Cost is a factor and the version update is an important factor as we need to get upgraded to the latest version.
December 24, 2018

It was amazing!

Fady Eshak | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • K2’s greatest differentiator is its high-productivity application authoring environment, which citizen developers and IT resources can use to create process-centric applications for process automation
  • Using visual tools to build reusable data, form and workflow components
  • K2 BlackPearl is a natural choice for organizations that have a deep investment in Microsoft technologies such as Windows Server, Microsoft SQL Server, SharePoint, Office 365, Dynamics and Dynamics 365
  • More advanced analytics and operational decision management
Paul Keys | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Review Source
  • It is a solid enterprise workflow engine and pretty much does what it says on the box
  • The forms solution is good, but hardly great
  • The UI is horrific
  • The SharePoint integration is poor from a development point of view
May 25, 2016

K2 or Not to K2?

Brent Heezen | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • K2 BlackPearl provides better versioning of processes than other BPM products I have used. Because of the feature-rich capabilities available being built on the MS Workflow framework, you can ultimately reach the level of code customization you need - but also leverage the tooling and code automating features of K2.
  • Its level of extensibility is fantastic. To say it is extensible and interoperable means a lot, because a lot of products SAY you can extend a feature, but it requires ripping out the kitchen of the house. K2 Blackpearl doesn't require kitchen replacement... you can upgrade the sink, replace the cabinetry, and extend pretty much everything. I have not run into a situation in the 6 years of using the product that I could NOT customize/extend a capability.
  • K2 Blackpearl's physical architecture options are plentiful. If you understand the product components and the granularity of the specific business need, you can provide an accurate blueprint installation of the product initially, and adapt or scale the product capabilities with relative ease via configuration and distributed options. They even offer training on physical infrastructure deployments if you are concerned about future use or growth.
  • Because it can be used as an integration platform, debugging and problem resolution can be cumbersome. If there was a way to spin up an environment isolated to a local sandbox it would be hugely beneficial vs. a full blown development or quality assurance environment.
  • Features to support complex form building capabilities are not as advanced as other BPM products. Something to consider when evaluating your business use case.
  • Because the platform is rather large, when trying to get support for a specific issue, it can take some additional clarification and patience with support in getting the correct skilled resource to help you with your problem.
Ajay Mandke | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • K2 BlackPearl provides exclusive activity/event library addressing common systems and scenarios ( AD integration for user management, Exchange integration, SharePoint integration for actions such as document management, user management, CRM). It also provides excellent framework to connect to LOB systems using Smart Objects. This helps developers focus on core process logic than interface details.
  • K2 offers ability to version control process definitions and process instances. It also provides mechanism to recover from errors (such as retry, or move process instance to newer definition). This feature is critical especially for long running processes involving multiple approvals/user actions. K2 also provides excellent, powerful reporting out of the box. Custom reports can be built leveraging the existing skill set such as SSRS.
  • Unlike many other specialized workflow platform (SharePoint workflow, Nintex etc), K2 BlackPearl platform is powerful and allows integration with any system that supports standards such as .NET, Web Services etc. Developers can build reusuable custom activities, custom functions etc. or leverage growing list of community developed library at K2 Underground. K2 also allows Visio based plugin to allow Business users to define process flow and then have it imported into Visual Studio for developer to implement it. K2 also provides multiple ways to define processes targeting different audiences (K2 For SharePoint designer, K2 Studio for less complex processes and Visual Studio for developers)
  • Better integration with TFS automated build tools is one feature that is missing out of box. My organization has controls on code migration and deployment and use TFS for other code and builds. We cannot use the automated build for K2 workflow projects.
  • Ability to define business rules in external rules engine/repository which can be used by workflow processes
January 09, 2019

K2 5.0 On-Prem Review

Score 8 out of 10
Vetted Review
Verified User
Review Source
  • K2 manages workflow automation very well.
  • K2 provides very good scalability when building out a new business process.
  • K2 has the ability to build stand-alone apps and not be dependent solely on a SharePoint infrastructure.
  • Better documentation for on-prem installation.
  • There is no longer a forms designer in 5.0 and the current forms designer built into the UI is years behind where the old forms designer was. So many missing features.
  • 0 is not as user-friendly as 4.7.
Guy Wiggins | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Extremely reliable. We have never had an outage or a major technical issue with it since we have deployed it.
  • Very robust tool - can easily integrate with other systems using API's where necessary. (Called Smart Objects.)
  • Handles versions of workflows very well. You can have older versions of workflows running while you work on and deploy newer versions. This happens seamlessly.
  • Robust back office engine makes it very easy to see the status of workflows and to redirect or reroute or cancel as needed.
  • We are not on the most [current] version so I can't do this fairly. I know that if you wanted to build forms without coding, you needed to use their SmartForms product which is a significant extra cost. They do have a basic forms package but it was not flexible enough for our needs.
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • It helped to create flexibility in our Process Automation. It has become easier than ever to modify the existing processes (implemented in K2 blackPearl) when the need arises.
  • We were able to create web forms efficiently using K2 SmartForms which is powered by k2 blackPearl. It's an exceptional tool to create web forms without writing a single line of code.
  • The parallel approval mechanism supported by K2 blackpearl was really helpful in our projects as we want to send work items to group of users rather than a single individual.
  • We are looking for usability and Category Security feature in K2 SmartForm which is powered by k2 blackpearl.
  • Is it possible to design SmartForms using Visual Studio designer? that is something we are looking for so that we can version it in Sorice Control appropriately. .
  • There is a need to improve the performance of the processing of the work list items generated in K2 Workspace.
Aria Mansuri | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Form creation and use of SmartForms with Smart Objects allows for fast creation of web forms with added benefit of validation and set controls that are repeatable
  • Workflow and business process management was easy to do in K2 allowed for analytics to know exactly where the process is in a given time and be able to audit and report on it
  • Support from K2 was fantastic and assisted our team to be sure our installation was correct, even though they provide a fairly detailed instructions, every installation is always a bit different due to the uniqueness of environments.
  • Installation and configuration is an area we spent a lot of time to be sure our configurations were correct. We had some challenges in this area due to our government environment.
  • Getting setup to where you're actually start using the product can be quiet complex and the instructions are not quiet clear; partially due to our own environment.
  • Having greater understanding of the various services and what their requirements are and what they do and what level of privilege they need should be made clearer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Extremely thorough documentation provides quick paths to self-enablement. Forget BPM consulting vendors that charge you the premium for that secret sauce knowledge required to run their products. K2 is very transparent about their technology.
  • K2 recognizes the fact that Digital Transformation can be a grass roots approach, growing from small projects into larger programs and their licensing model supports such scenarios. Compared to other top-tier vendors from the Forrester and Gartner reports, K2's pricing model is based on solid footing. Their Customer Success team will help you remove roadblocks so common with software implementations. The company stands behind the product.
  • K2 infrastructure has been very reliable so far. Sure, you will run into occasional bugs here and those will require attention, however, the whole platform is designed very well. K2 hosted on Microsoft Azure offers the best of both worlds mix of scalability and feature rich, technical sophistication. Any gaps in product monitoring can be offset through Azure out of the box tools.
  • K2 Sales and Professional Services teams are professional, pleasant to work with, helpful and lack huge egos so often found at other vendors.
  • Quick innovation and constant feedback loop - K2 releases frequent fix packs enhancing their platform very frequently. They listen to their customers.
  • Mature training paths for Citizen Developers and DevOps Pros. Let's face it, the reason why you are rolling out Digital Process Automation is to bring value to your organization vs. drive profits of consulting companies that offer delivery services. K2 offers quick ramp up via multiple training courses that can be tailored to your organization needs. Some training is available online at no charge for folks interested in the self-study model.
  • Platform health monitoring doesn't exist outside a couple of log files and process execution dashboards. You will need to look for other tools to compensate for this. Azure telemetry fits the gap, there are other 3rd party solutions that can support this need.
  • K2 user community is fragmented and the company doesn't invest a lot of effort into community building activities outside of occasional events that support major releases or smaller user groups.
  • Compared to other DPA platforms the number of job opportunities is still much smaller. There are pockets of hiring activity associated with Sharepoint.
  • K2 fills the void not addressed by Microsoft technologies, however the Microsoft ecosystem for Digital Process Automation is very confusing. Microsoft Flow, Nintex, K2, Business Application Platform, AuraPortal and Sharepoint tend to compete for the same market. K2 is the most sophisticated platform out of those all solutions but because of confusing marketing messages from all vendors it's hard to see at time how they are different from the rest of the pack.
  • Deployment process leaves room for improvement i.e. needs more automation capabilities.
  • The partner ecosystem is filled with smaller companies that specialize in many Microsoft products and sometimes that confuses the positioning of K2. You need to know what to ask for in order to get the maximum value vs. expect to be guided. Not all small partners approach teaching and enablement as a priority.
Mark Johnston | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Incredible flexibility: K2 blackpearl has so-called "smart objects" that serve to encapsulate properties of data from a wide variety of sources and platforms, and to re-use those objects in various processes.
  • Good tools for representing processes visually and developing the K2 blackpearl assets needed to represent real-world process flows.
  • Support for delivery of data to process approvers and other stakeholders that includes the information they need to perform their role in the process in a friendly format. Ability to show them the data they need to make a decision on a variety of devices, and to record their decisions.
  • Good tools for monitoring and reporting process performance and identify delays.
  • Ability to handle role delegation, parallel and serial approvals, and other non-standard process scenarios.
  • K2 blackpearl has a pretty steep learning curve. It may be quite difficult for people who do not have a technical or programming background to understand.
  • K2 provides various training options, and their trainers are very knowledgable and competent, but their training courses use canned environments and examples that provide limited opportunities for students to understand how K2 blackpearl can be applied to processes within their company.
  • Sometimes [users] don't have sufficient experience with other platforms to which K2 is being integrated. Even though the software has hooks into other platforms such as SAP and Salesforce, K2 has very limited resources for assisting in end-to-end implementations. And third-party consultants that have good K2 expertise are a bit hard to find.
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • They offer free pre-built solutions for common issues facing many companies. These are great to quickly get an application up and running and also a quick way to learn from an existing application how everything in K2 functions and works together.
  • Their workflow engine is robust and really helps streamline the development process. Developing process automation solutions is very streamlined with the workflow engine.
  • Their integration with SharePoint is an awesome way for companies to extend on their existing SharePoint solutions and sites with a true application development environment complete with workflow engine.
  • It is very difficult to find/hire K2 talent to build up a development team. Without Resources, it is hard for K2 to succeed in an organization.
  • The learning curve to digest all that K2 has to offer and development methodology is very steep. This steep learning curve makes getting a development team using K2 a slow process.
  • K2 can be buggy which causes issues which are harder to resolve then when using a standard development environment such as .Net or Java.
  • It is arguable whether hiring some really good object oriented .Net developers would be more productive than investing in K2 considering the money saved could pay for some really top of the line developers. Especially considering .Net developers are much easier to find than K2 developers.
Prashant Bhoyar | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source
  • It has excellent workflow engine.
  • The reporting is excellent.
  • Integrates well with Microsoft Products (SharePoint, CRM, SQL Server).
  • Power users can create workflows without writing code.
  • This product has steep learning curve. There are not many samples available online. The only way to learn is self learning and attending the K2 training events. The nature of the product is such that its very hard to remember the steps unless you do it more than 2 times. So if K2 can publish more how to videos on youtube or other media sharing platforms that will be nice.
Chris McGuire | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Workflow Management with visual interface to diagnose workflow issues
  • K2 Smart Objects make Database Object Integration easy
  • RESTful and SOAP based APIs to write custom .Net applications using K2 for workflow
  • Implementing solutions can sometimes be overly complex
  • Low level support personnel are not that knowledgeable
  • It can take time to get to the right person to help with a support issue
David Rager | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
  • K2 blackpearl excels at letting you visually lay out your workflows
  • Makes it very easy to build simple workflow without having to do any coding
  • The biggest complaint I have with K2 blackpearl is that is does not do html emails well. There are bugs in the email editor that make sending nicely formatted emails out very painful.
  • There is a lot of redundancy in the K2 blackpearl API which makes it very confusing to use at times.
July 23, 2014

Lightweight BPM

Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Very simple integration with all the enterprise grade softwares like SharePoint, active directory, exchange.
  • Very easy to create simple automated processes for reuse.
  • Very matured partner network and customer support
  • Runs in the background, without forcing another UI for the business users
  • Easy code portability from server to server
  • Remove any dependency with infopath
  • Service bus triggers so that outside events can be captured to kick start workflows
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • K2 blackpearl easily connects different business applications. The concept of SmartObjects helps K2 stand out from other products. For example, you can define a Customer with information from SAP, Salesforce, and Exchange without having to develop connections between the systems.
  • K2 blackpearl enables workflow creation without coding. Common business processes can easily be modeled with drag-and-drop configurations using K2's suite of editors.
  • The configuration Wizards for workflow development are not always straightforward. For example, you may need to configure an Event with an advanced option, but you cannot get to the advanced screen unless you navigate backwards from the configuration Wizard's starting point.
  • Versions needs to be improved. The only way to recover the previous version of an object is to go into the K2 database and directly execute a stored procedure. They mention version control is a benefit of their tools, but it is not something a normal user would know how to do with ease. In addition, only pieces of a solution can be versioned (objects, processes, forms) as opposed to a complete solution that represents an end-to-end business process across K2's offerings.
  • K2 blackpearl is still being developed, so the rare critical bug may be found. For example, we discovered that the use of an ampersand in the name of a workflow activity destroyed one of our custom K2 SmartForms.
  • K2 blackpearl adds complexity with features. K2 recommends training because their feature-rich tools can be complicated to use. Formal training requires additional time and money, and while their products afford rapid development you must have a firm understanding of how to accomplish tasks in K2 before you can get things done.

K2 Software Scorecard Summary

Feature Scorecard Summary

Reporting & Analytics (3)
74%
7.4
Dashboards (10)
75%
7.5
Standard reports (10)
74%
7.4
Custom reports (9)
72%
7.2
Process Engine (8)
80%
8.0
Process designer (12)
89%
8.9
Process simulation (10)
76%
7.6
Business rules engine (12)
80%
8.0
SOA support (11)
78%
7.8
Process player (8)
89%
8.9
Support for modeling languages (9)
76%
7.6
Form builder (11)
70%
7.0
Model execution (11)
82%
8.2
Collaboration (1)
78%
7.8
Social collaboration tools (6)
78%
7.8
Content Management Capabilties (1)
76%
7.6
Content management (8)
76%
7.6

What is K2 Software?

With K2 Cloud and K2 Five, users can drive process excellence across an organization by connecting people, systems, and data to orchestrate how and when work gets done.

K2 Software Competitors

K2 Software Pricing

Starting Price: $2000

More Pricing Information

SaaS Editions Pricing
Pricing DetailsTerms
K2 Software$2000.00per month
K2 Software EnterpriseRequest a Quote

K2 Software Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

What is K2 Software?

The K2 Platform is a business process application designed to enable people to build and run business applications including forms, workflow, data ,and reports. It can be utilized via a cloud environment or as an on-premise implementation. K2 was acquired by Nintex in October 2020. K2 is presently being integrated into Nintex.

How much does K2 Software cost?

K2 Software starts at $2000.

What is K2 Software's best feature?

Reviewers rate Process designer and Process player highest, with a score of 8.9.

Who uses K2 Software?

The most common users of K2 Software are from Enterprises and the Computer Software industry.