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Motive

Motive

Overview

What is Motive?

Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate vehicle and equipment tracking, driver safety, compliance, maintenance, spend management,…

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Recent Reviews

easy and reliable

9 out of 10
December 30, 2023
Incentivized
We use Motive for reliable log book services in transportation, very easy and user friendly for drivers as well as admin
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All in one program

10 out of 10
December 19, 2023
Incentivized
We have been using Motive for couple of years. The way the system is set to get notifications and updates on how each driver and equipment …
Continue reading

GREAT!

9 out of 10
December 14, 2023
Incentivized
Is one of the best ELD that I found in the market, the API is so easy and comprehensive, what I like the most is that the safety …
Continue reading

Keep moving with motive

10 out of 10
December 13, 2023
Incentivized
Use it in all our trucks great for keeping track of where everyone is and keeping in touch and helps with maintenance and diagnostic help …
Continue reading

Motive

10 out of 10
November 14, 2023
Incentivized
With the ever-changing environment of rules and regulations in the trucking industry, Motive keeps us in compliance with FMCSA rules on …
Continue reading
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Motive?

Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate vehicle and equipment tracking, driver safety, compliance,…

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://gomotive.com/get-in…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Motive?

Motive empowers the people who run physical operations with tools to make their work safer and more productive. With Motive, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with AI, the Motive platform gives users visibility and control, and reduces manual workloads by automating and simplifying tasks.


Motive states they serve more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Motive Features

  • Supported: ELD Compliance
  • Supported: Vehicle Tracking
  • Supported: AI Dashcam
  • Supported: IFTA Fuel Tax Reporting
  • Supported: Driver Coaching
  • Supported: Vehicle Utilization
  • Supported: Vehicle Inspections
  • Supported: Vehicle Diagnostics
  • Supported: Messaging
  • Supported: Driver Workflow
  • Supported: App Marketplace
  • Supported: Open API
  • Supported: Trailer & Equipment Tracking
  • Supported: Facility Insights
  • Supported: WiFi Hotspot

Motive Screenshots

Screenshot of Fleet Management: 
Motive delivers GPS tracking, vehicle telematics, PTO monitoring, and OEM integrations, providing unmatched visibility into fleet operations. Fleet View gives real-time visibility and historical context to help you make informed decisions and deliver exceptional customer service.

-Motive automatically pairs drivers, vehicles, trailers, and equipment for complete visibility. 
-Real-time geofence notifications enhance operational control with immediate updates on fleet movement, scheduling, and security.
-Live traffic and weather conditions layered directly onto maps allow for precise route planning and navigation
-Historical activity search confirms service completions and helps swiftly resolve disputes.
-Detailed trip history and playback vehicle paths to confirm timely arrivals and service fulfillment.Screenshot of AI-Powered Driver Safety: 
Motive uses AI to monitor and protect drivers, and gives safety managers the tools to prevent accidents and reduce risk. Motive lets users choose which unsafe behaviors to detect, so as to not be overwhelmed with safety videos or exposed to unnecessary liability. The safety experience can be customized based on a program’s needs; choose which events to detect and the threshold at which they are detected.

-Motive uses an AI processor for computer vision from Ambarella.
-Motive detects more than 15+ unsafe behaviors.
-Ultra-wide HD video: 1440p at 30 frames per second vs 1080p at 15 frames per second
-Configurable storage based on video quality: 45-235 hours with long-duration cloud recall options.Screenshot of Equipment Monitoring:
Motive automatically pairs vehicles and assets, improving visibility and simplifying dispatch.

-Motive provides automated pairing of vehicles, assets, and drivers, streamlining fleet operations.
-Operational oversight with real-time tracking of locations of drivers, vehicles, and assets in motion.
-Supports review and report on past dispatches to validate deliveries and determine which vehicles or assets were used.Screenshot of Compliance:
Motive Compliance Hub centralizes ELD compliance, Driver Qualification, IFTA reporting, and CSA score management.

-Streamlines compliance related activities spanning ELD compliance, Driver Qualification, IFTA reporting, and CSA score management.
-Automates major workflows like unidentified trip assignment and HoS violation monitoring.
-Combines Hour of Service data and CSA insights for a comprehensive view of driver performance.

Motive Videos

Motive builds technology to improve the safety and productivity of businesses that power the physical economy. The fleet management and enterprise fleet management solutions combine IoT hardware with AI-powered applications to automate: Equipment and vehicle tracking. Driver ...
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Motive's advanced AI Dashcam detects risky driving behaviors and offers real-time coaching while prioritizing driver privacy. Combined with Motive's AI Omnicam, users gain 360-degree visibility around vehicles, ensuring no critical event goes unnoticed.

Motive Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States of America, Canada, Mexico
Supported LanguagesEnglish, Spanish

Frequently Asked Questions

Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate vehicle and equipment tracking, driver safety, compliance, maintenance, spend management, and more. Motive serves more than 120,000 businesses across industries, including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, & delivery.

Verizon Connect, Samsara Vehicle Telematics, and Lytx are common alternatives for Motive.

Reviewers rate Availability and Implementation Rating highest, with a score of 9.

The most common users of Motive are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(153)

Attribute Ratings

Reviews

(1-25 of 94)
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January 03, 2024

GoMotive client review!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
when you're using Motive in your organization, it's like having a secret weapon for your trucks. It helps keep everything in line. Plus, it's fantastic for getting your team on the same page and making collaboration a breeze. It's all about maximizing productivity and ensuring your pickups and deliveries are a success!
  • Integration Capabilities
  • Customizable Dashboards and Reports
  • Collaborative Workflows
  • Mobile Functionality
  • Learning Curve
  • User Interface
The usability of Motive's platform and mobile app, particularly for tracking drivers and managing logs, would significantly impact its suitability for trucking operations. If it offers a straightforward interface, seamless navigation, and accessible features on mobile devices, it would likely enhance its effectiveness. However, if it proved challenging or lacked necessary functionalities, it might have posed obstacles to efficient fleet management.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use motive to track drivers and for E-logs. This helps us determine timing for deliveries and track mileage for maintenance purposes.
  • GPS Tracking
  • E-logs
  • Phone app
  • Reliant on Wi-Fi. Included Wi-Fi is not sufficient
Motive works well for tracking drivers and for E-logs. My only real complaint is that it needs wifi to work. We purchassed tablets for the trucks and many of our drivers are not tech savy enough to maintain a hotspot from their phones. Their included wifi runs out very fast and then we cannnot properly view their logs once it runs out.
December 30, 2023

easy and reliable

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Motive for reliable log book services in transportation, very easy and user friendly for drivers as well as admin
  • Technical support 24/7
  • User friendly
  • Keep records for long time
  • should have more deep insight
  • driver account change request
  • should have driver message portal
very easy for log maintenance record and easy to use
December 26, 2023

Motive On The Move

Wolf Frohlich | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
My use of the Motive app is in the application of using the electronic log book instead of the paper log books that have been in use for decades. Using electronic logs dispenses with the tedious completion of the paper logs, which if making a mistakes is not easy to fix unless you tear out a page which is not a good idea and possibly illegal.<br>The E Logs are much more beneficial in the monitoring of the vehicles location and driver operations.
  • fixing mistakes
  • keeps up to date duty statuses
  • clear and concise log entries
  • The new Motive app seems to be quite enhanced and complete
The Motive app is so complete that when involved in a situation where Police or DOT become involved, you have an accurate account of all the drivers movements, which in most cases are a major benefit to the driver and the company. The only downfall is that there is an opportunity for the driver to make changes that may not necessarily be true, which can be a detriment to the driver and the company.
December 19, 2023

All in one program

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have been using Motive for couple of years. The way the system is set to get notifications and updates on how each driver and equipment is doing is wonderful. The customer service is amazing, as I have used both online chat and over the phone. Online chat is also very quick and easy. There asset tracking requires wiring which it would be nice if the solar system on it was much stronger for charging it. Cameras are amazing inside and outside they do a great job on quick catches and notifying. 100% i recommend it.
  • Tracking
  • Notifications
  • Updating on drivers driving point.
  • Once you delete a driver be nice if we can still pull them up under their name another tab for deactivated drivers be nice rather than completely being gone.
  • Cameras take too long to work even with live view.
We don't have much of issues with it. So far, it's doing great been using it for couple years now.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Motive for our ELD's in our trucks to manage the hours of service.
  • Makes it very easy to manage your hours of service.
  • It's very easy to get in touch with customer service.
  • The Motive app is very user friendly.
  • My only issue is some times the app may struggle connecting to the assigned vehicle.
It's perfect for managing your HOS. You are able to do legal edits.
December 18, 2023

Good, easy to use product

Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Motive for logistics purposes. The Fleet View allows my to track our trucks at all times, which in turn helps us run our business efficiently. Using the Motive ELDs helps us stay compliant with the US and CDN requirements of the transportation business.
  • Real Time Tracking of the our trucks
  • Customer Service is excellent. Any issues, they usually resolve it withing 24 hours
  • cannot think of any right now
Motive has helped our company stay compliant with the rules and regulations surrounding the transportation business. If easily assists our drivers with their trip planning as it shows their hours of service, how much drive time they have left, etc. It also allows myself to track drivers' hours from the Fleet View/Compliance function which helps me keep our drivers safe on the roads.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are a relative small company with a fleet size of about 8 trucks. Our main use of Motive is for fleet tracking and driver safety. Motive allows to monitor the vehicle's performance and react to issues very quickly. Real time tracking has been a game changer.
  • Customer Service is excellent.
  • Adding and ordering new equipment is easy and arrives very quickly.
  • Their portal is easy to use and intuitive.
  • I would like to see more options with custom reports.
It is not often that I have had an issue with Motive, or their equipment, but the few times I did their support is top notch. My problem is resolved quickly. Their support techs are friendly, knowledgeable and professional.
December 14, 2023

GREAT!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Is one of the best ELD that I found in the market, the API is so easy and comprehensive, what I like the most is that the safety department received all kind off alerts while the driver is in the road, that allow us to do a good tracking in some specific moments and also know in what kind of metrics the drivers are failing and prepare the training for them. Operation department is also using as a good tool of tracking and provide a API to share with the broker that you work with, giving a good tracking for them also and allow us, as a company, to have a good score with them. its a great tool to have in the company.
  • treacking
  • email me about truck situation
  • good data
  • good api
  • share the tracking with brokers
  • seminars or webionar about how to use or improve the tool
well suit when you have drivers that is necessary to be tracking all the time.
December 13, 2023

Keep moving with motive

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use it in all our trucks great for keeping track of where everyone is and keeping in touch and helps with maintenance and diagnostic help without being right at the unit happy with the way its working so far customer service has been great with getting issues resolved quick that we have had
  • Good customer care
  • Keeps track of all units
  • Good with keeping locations of all units
  • Shorter reset times
  • Happy so far
  • Seems to be working well
In a world where you need elogs motive is pretty good easy to run pretty good customers care team to help with getting things figured out only had it for a year now but happy with how it's been working so far easy to get va hold of and quick responses
December 05, 2023

President

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it every day to track our trucks. We are very satisfied with the ELD devices and with their support. With Motive we have more clearly visibility where are the drivers at all times, this is very helpful when we have to notify our customer regarding their ETA.
  • Tracking
  • Logs
  • Detailed
  • Organized
  • Easier way to save daily report.
  • Better laodborad
It well suited for tracking driver, almost perfectly from point A to point B. We werer able to get a video from Motive that helped us in minor accident. Is less appropriate for checking report.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
We switched to Motive when the state requirements were updated to necessitate digital log books for our big truck drivers. Unfortunately, none of our drivers are full time drivers and this leads to a lot of confusion and forgetting to update these digital logbooks. If the state would let us return to paper logs we would, and everyone here would be far less stressed when we do have to drive the big trucks.
  • They have a good install team
  • In my opinion, the app can be confusing to drivers, I am often having to remind them how to sign in properly, and to be honest I do not know if I am instructing them right.
  • I think it is weird that filling out a pre-inspection report does not connect the phone to the appropriate truck automatically.
  • Personally, I do not care for the need to sign logs for days where you did not drive, I sign more of those than actual driver reports.
The only scenario I can think of where I would recommend this product is if the individual I was speaking with had big trucks and needed digital log books per state regulations. I ranked this so low because I do not have any associates that are in need of such a product.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Motive is used as the system to keep my company drivers within compliance with HOS. It also assists my company with tracking fuel and maintenance.
  • keep driver in compliance with HOS rules and regulations
  • let the company know when there is a maintenance fault
  • assists the company with tracking fuel making it easier to report Qrtly IFTA
  • alert company of unsafe acts
  • I had issues with adding another company to my fleet to track them while they were driving for my company.
  • I had issues when I first started using Motive with the install. Motive assisted with a talk through method, but it still didn't work. I ended up taking the truck to the shop 3x before they figured out the problem. So, I would like to see Techs nearby to assist with technical issues.
Motive is a pretty good system to use. It has many functions that can assist with making your business work for you. And I also like the fact that there is 24/7 assistance telephonically if needed. For example, I had two drivers using the same vehicle and for whatever reason I couldn't figure out why when one driver drove both drivers time would start. After contacting the help line through chat, they walked me through how to set up the drivers in the system and resolved it on the spot.
November 14, 2023

Motive

Score 10 out of 10
Vetted Review
Verified User
Incentivized
With the ever-changing environment of rules and regulations in the trucking industry, Motive keeps us in compliance with FMCSA rules on HOS. Motive additionally has numerous tools to assist with IFTA. It is an easy tool for drivers and management to use. Having visibility at your fingertips allows us to make effective decisions.
  • ELD Service.
  • IFTA reporting.
  • Maintenance tracking.
  • Contacting customer service.
  • Linking Fuel purchases.
  • Refresh rate on vehicle tracking.
When a driver was sick on the road and could not be reached, It was easy to send someone to his location because we were able to pinpoint exactly where he was located.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Motive (previously KeepTruckin) allows our dispatch to keep continuous eyes on our drivers. We are notified of their driving condition. The ease of use for mileage gathering and routes taken help our team use their time to focus on other areas of need.
  • Fast update for current location
  • Notifications of unsafe driving
  • quick customer service responses when needed
  • They can make setting up new drivers easier
  • Finding reports for total miles per truck
Motive (previously KeepTruckin) is easy to use for customer location updates.
September 07, 2023

Affordable and convenient

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Motive allows us to track our trucks and trailers all on the same site. We use the ELD’s for our drivers and can coach them on the spot. Our drivers can keep their logs up-to-date easily with electronic logs. The cameras allow us to view any events that could have resulted in a wreck or see the footage leading up to a wreck. There is also a load board that we use on occasion.
  • Great cameras. They are easy to view and have a clear picture.
  • Asset Tracking is simple and user friendly.
  • The ELD’s are great but we’ve recently had issues with them disconnecting. We’re hoping updated models will fix the issue.
  • Customer support isn’t always the easiest to deal with or understand.
It is fairly simple for office staff and drivers to operate. It’s nice to be able to coach drivers right there in the app and be able to view camera footage right away. The account representatives are usually very helpful and will help you get the support you need from the help center.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have used Motive for several years and am currently using it for our company with a fleet of 80 vehicles. It is a reliable ELD that held up under a few DOT audits. The cameras work well and have helped capture information that proved we did not have liability in an accident.
I would recommend it to anyone that is looking for a good E
  • Maintenance alerts
  • Camera footage
  • Hours of Service alerts
  • easier ability to pull camera footage
  • have a report that shows what edits have not been accepted
  • descriptions of maintenance alert codes
Motive is an easy app for a driver to use. The dashboard is easy to use and there is alot of information available to use for safety. It is challenging to use for companies like mine (buses, sedans, suv's) to differentiate the driving of DOT and Non DOT reguated vehicles.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use the Eld in our trucking business on a daily basis. It keeps track of the location of each driver and their scheduled time of duty and off thing. I really appreciate the help we get when we call the technical department. They are very helpful and patient with us helping solve all of our problems and getting back up and running quickly. I recommend Motive (previously KeepTruckin) to call my friends who I find out that are starting out in the trucking business.
  • Trouble shooting with driver
  • Walking driver through quick fix
  • Even complicated fixes very patient.
  • If they don’t have the answer will find someone who does and make sure you are taken care of completely.
  • More up to date equipment.
I called because my unit was going in and out frequently and without hesitation and I had to use a paper log. The representative was very kind working with me and determined that that I needed a new unit and ordered a new unit. He was very patient with me. I didn’t have to repeat myself over and over. He he was really engaged in the conversation. I was really pleased. Got everything completed and I received my new united sooner than expected. I was a happy camper after that.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Motive helps track Vehicle Location, Hours of Service, Vehicle Fault Codes, IFTA Reporting, Security and Claims (Dashcams), and much more. I use Motive everyday to track load statuses, ETAs, vehicle fuel and speed. Motive makes it easy to see all the above in one place.
  • Customer Service is easy to contact and knowledgeable.
  • All in one package, fuel cards are available too!
  • Monitoring service gives insight when vehicles are having maintenance issues.
  • Customer Reps do push to be reviewed
Every time I have a compliance question or a system issue, I can call in to Motive Support Staff and have my issue resolved quickly. Staff is supportive and helpful in every situation I have needed.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We utilize Motive for asset tracking and E-log book. Works Great and has a really easy interface for users as well as admins.
  • Page Navigation
  • Equipment setup
  • customer support
  • I get too many emails about their product.
Really easy interface for logistics and asset tracking.
August 28, 2023

Motive ELD Ok

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use motive as our Electronic Logging Device service. It’s an easy platform to use and navigate. It provided electronic driver vehicle inspection reports for both the truck and the trailers. The downside is that a driver has very little editing power through this device with it being connected to a truck.
  • Easy to use
  • Provides different forms
  • Links to dash cam
  • Allowing for the editing
  • Allow editing on the drive line
  • Provide upfront, published pricing
This Electronic Logging Device platform is best used in all to medium sized companies or businesses. Independent companies and owner operators will find the services useful. Do not just accept their provided pricing. You will be better off if you utilize your abilities to negotiate and challenge their pricing schedule.
Esther Ade | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Trucking companies per FMCSA need a e log to ensure drivers follow rules and regulations as it relates to drive time when operating the truck. Keep Motive assist in the following areas. For monitoring log and drive time of drivers for FMCSA compliance purposes. For getting total miles driven by truck for IFTA purposes. For searching available loads and reaching out to brokers to book loads
  • Monitoring drivers drive time
  • Total trip time for IFTA
  • Connecting to various brokers
  • Load recommendations
  • Log accuracy
  • Communicating with drivers
  • Some functionalities are available for use but not explicitly stated. For example ability to get the trip history per truck is confusing as it doesn’t specify the time( ET or CST), etc
Log tracking for drivers. Some customer service agent are more knowledgeable than others.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
When we started looking into ELD's there were a ton of options, but we ultimatley chose Motive for the easy learning curve. As a company who employs older tech challenged drivers Motive was a god send. Even our most stubborn Tech opposed driver was able to handle Motive. Anytime i have called there has always been someone knowledgable on the other end of the line with a solution. Would highly recommend
  • customer service
  • ease of use
  • great tech support
  • I have been truly happy with the motive experience. If there is something they could do better i havent come across it yet
Motive is extremely easy to use. Even for the frivers who arent tech savvy
August 25, 2023

Motive

Greg Downes | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Tracking drivers location, pickup and delivery times. Also used for reporting to government entities
  • Driver Tracking
  • Location Estimates
  • Milage and IFTA Reporting
  • Website load times
  • Ease of implementation - adding users
Tracking of trucks/drivers/loads. Legal ELD maintenance, govt reporting needs
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Motive allows us to make sure all vehicle movements are electronically logged and that the drivers are in safety compliance.
  • Tracks GPS
  • Tracks Fuel Usages
  • Managing DOT HOS
  • IFTA
  • We need to be able to add road side service repairs not just scheduled maintenance
  • I would like to be able to pull more functional reports
  • There is a button when doing query of logs for a period of time that says to export, AND IT SENDS TO THE DOT BUT DOES NOT SAY THAT IS WHAT IT WILL DO!!!!!!!!!!!!
It is a very user friendly program and I have been very happy with our purchase. We could not operate without a good ELD system. Motive from what I can tell is the best bang for your buck.
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