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Kentico Xperience

Kentico Xperience

Overview

What is Kentico Xperience?

Kentico is a web content management system for building websites, online stores, intranets, and Web 2.0 community sites. Kentico CMS uses ASP.NET and Microsoft SQL Server for development via its Portal Engine, using Visual Studio, or through Microsoft MVC.

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Recent Reviews

TrustRadius Insights

Kentico Xperience, a robust content management system, has been widely utilized by organizations to build and maintain a variety of …
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Kentico CAN do!

10 out of 10
December 08, 2017
Incentivized
I use Kentico for my website which includes a custom searchable product database, a custom event submission & display page, newsletter …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Admin section (25)
    7.2
    72%
  • Page templates (25)
    7.1
    71%
  • Role-based user permissions (24)
    7.1
    71%
  • Code quality / cleanliness (25)
    7.1
    71%
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Pricing

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Kentico Xperience Business

$9,999 / year

On Premise
Subscription license

Kentico Xperience Business

$14,999

On Premise
Perpetual license

Kentico Xperience Enterprise

$17,999 / year

On Premise
Subscription license

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://xperience.io/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Kentico Xperience - Pages Application Demo

YouTube

Editing Pages - Kentico Xperience Demo

YouTube

Kentico Xperience 13 Demo - Administration Interface | Ray Business Technologies

YouTube

Demo: Kentico Xperience 13 Refresh 7

YouTube

Demo: Kentico Xperience 13 Refresh 8

YouTube

How to use Kentico Xperience Contact management

YouTube
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Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

7.1
Avg 8.0

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

7.5
Avg 8.1

Web Content Creation

Features that support the creation of website content.

7
Avg 7.6

Web Content Management

Features for managing website content

6.9
Avg 7.1
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Product Details

What is Kentico Xperience?

Kentico Xperience is a digital experience platform that combines content management, digital marketing, and commerce.

Available on-premises or in the cloud, Kentico Xperience is presented by the vendor as an easy-to-use solution for modern websites. It provides personalized experiences and integrates seamlessly into any technology stack.

Kentico Xperience is built to empower companies and brands to increase customer engagement, deliver personalized content to the right audience, and optimize performance to win more clients. Its capabilities, time to value, and ease of use are backed by Kentico support and a global network of implementation partners.

Kentico Xperience Features

Web Content Creation Features

  • Supported: WYSIWYG editor
  • Supported: Code quality / cleanliness
  • Supported: Content versioning
  • Supported: Admin section
  • Supported: Page templates
  • Supported: Library of website themes
  • Supported: Mobile optimization / responsive design
  • Supported: Publishing workflow
  • Supported: Form generator
  • Supported: Content scheduling

Web Content Management Features

  • Supported: Internal content search
  • Supported: Content taxonomy
  • Supported: SEO support
  • Supported: Browser compatibility
  • Supported: Bulk management
  • Supported: Page caching
  • Supported: Availability / breadth of extensions
  • Supported: Built-in e-commerce / shopping cart
  • Supported: E-commerce / shopping cart extension
  • Supported: Community / comment management
  • Supported: Import / export
  • Supported: Website analytics

Platform & Infrastructure Features

  • Supported: API
  • Supported: Internationalization / multi-language

Security Features

  • Supported: Role-based user permissions
  • Supported: Version history
  • Supported: Simple roll-back capabilities

Additional Features

  • Supported: Marketing Automation
  • Supported: Content Personalization
  • Supported: Lead Scoring
  • Supported: Data Protection/GDPR
  • Supported: A/B Testing
  • Supported: Campaign and Conversion Management
  • Supported: Contact Management
  • Supported: Email Marketing
  • Supported: Contact Segmentation/Personas
  • Supported: MVC Page Builder
  • Supported: Online Storefront
  • Supported: Abandoned cart recovery
  • Supported: Checkout user experience
  • Supported: eCommerce security
  • Supported: Promotions & discounts
  • Supported: Personalized recommendations

Kentico Xperience Screenshots

Screenshot of Application listScreenshot of Marketing AutomationScreenshot of Kentico DashboardScreenshot of Data ProtectionScreenshot of Persona InsightsScreenshot of Campaign ManagementScreenshot of DashboardScreenshot of Marketing AutomationScreenshot of DashboardScreenshot of Page builderScreenshot of Web analyticsScreenshot of Data protectionScreenshot of AB testing

Kentico Xperience Videos

Kentico - The All-in-one That Gets It Done
What does Kentico mean to you?
Kentico Xperience 13 - Administration interface
How to use Kentico Xperience Marketing Automation
How to use Kentico Xperience Email Marketing

Kentico Xperience Competitors

Kentico Xperience Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationNo
Supported LanguagesEnglish

Kentico Xperience Downloadables

Frequently Asked Questions

Kentico is a web content management system for building websites, online stores, intranets, and Web 2.0 community sites. Kentico CMS uses ASP.NET and Microsoft SQL Server for development via its Portal Engine, using Visual Studio, or through Microsoft MVC.

Drupal, Evoq Content, and Joomla! are common alternatives for Kentico Xperience.

Reviewers rate API and WYSIWYG editor and Mobile optimization / responsive design highest, with a score of 8.

The most common users of Kentico Xperience are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(97)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Kentico Xperience, a robust content management system, has been widely utilized by organizations to build and maintain a variety of websites. Customers have praised Kentico for its flexibility, built-in features, and positive user experience. It has empowered organizations to create and manage both intranet sites and external websites for B2B and B2C organizations.

One of the key use cases of Kentico Xperience is its ability to support multiple brand sites with content publishing and language variations for different countries and users. This allows organizations to effectively reach their target audience in different regions while maintaining consistent branding. Additionally, Kentico Xperience has been instrumental in creating websites for various organizations, improving communication and sharing information with patients, staff, and the public. The intuitive platform provided by Kentico enables both tech-savvy and non-technologically oriented individuals to easily design and maintain content on company websites.

Kentico Xperience also serves as a powerful CMS solution for ecommerce websites, job boards, learning management systems, and other web applications. Its extensive feature set and options facilitate ease and flexibility in developing websites of any kind and size. Moreover, Kentico's document model system helps in finding and indexing multimedia content such as videos.

Overall, Kentico Xperience has proven to be a valuable tool for organizations looking to efficiently manage their website content, streamline workflows, and provide engaging user experiences.

Intuitive User Interface: Several users have praised Kentico Xperience for its amazing and easy-to-use user interface. They have found it intuitive and user-friendly, allowing them to navigate and use the software effortlessly, even without any training.

Strong Customization and Integration Capabilities: Many reviewers have been impressed by Kentico Xperience's strong customization and integration capabilities. The built-in REST service, Integration Bus, and elegant API were particularly appreciated. This flexibility and extensibility of the software allow users to easily extend the system or connect it to any CRM, ERP, or third-party service without extensive custom coding.

Powerful HTML Control: Users have highlighted the ability to control the HTML output of websites at a very fine level in Kentico Xperience. This feature makes it easy to create HTML5 pages and implement responsive designs. The powerful HTML control features provide users with the tools they need to create and customize websites with modern design practices.

Outdated HTML Markup: Some users have mentioned that older modules in Kentico suffer from outdated HTML markup, making it challenging to create responsive designs. This limitation has been expressed by multiple reviewers and may impact the ability to deliver modern and mobile-friendly websites.

Weak Intranet Modules: Users have reported that the Intranet modules in Kentico are weak in terms of scalability, limiting their usefulness for larger projects. This concern has been raised by several reviewers, highlighting potential challenges in implementing robust intranet solutions on the platform.

Limited E-commerce Capabilities: Kentico's e-commerce support is considered immature compared to open-source e-commerce engines, according to user feedback. This limitation has been noted by multiple reviewers, indicating a need for enhancements in this area to meet the capabilities offered by other e-commerce platforms.

Attribute Ratings

Reviews

(26-44 of 44)
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Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • If you create custom web parts, you can make highly versatile templates that support many layouts/designs.
  • The EMS capabilities, especially content personalization, can help you go from a "brochure site" to a truly user-centered website experience.
  • The Kentico 8 admin interface is significantly improved over the Kentico 7 interface.
  • Media Library Azure integration can't handle large numbers of files per folder.
  • Content personalization variant fly-out menus take too long to load.
  • Can't use Salesforce sandbox, activity history doesn't stay automatically sync'd.
Brian Maki | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Easy to work with and customize from a developer standpoint. This makes it possible to deliver exactly what the client wants.
  • Built in asp.net and fully integrates with Visual Studio. Any asp.net developer should have no problems with Kentico
  • Tons of built-in modules and it's very easy to add custom modules and functionality
  • Great support and helpful community of developers
  • Enterprise level product at a reasonable price
  • It seems that pure aspx templates sometimes take a backseat to portal functionality but this is understandable from a big picture perspective.
  • The number of files in the solution is still an issue but this is improving with each version.
  • As Kentico matures it seems there might be a trend to make customization harder for developers. Hopefully is stays developer friendly.
December 04, 2014

Couldn't be happier!

Jim Morrissey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Content Publishing is one of the most important features when looking at a CMS and Kentico supplies this with ease. One of our major pain points and reasons to drive looking for a CMS, is that our process prior to Kentico was very developer heavy: needed someone to make the changes in HTML/ASP or write a SQL script to plug them into our database and management of this was in several different spots to correspond with our chaotic Workflow. Kentico's document types make everything very easy as you really only have to set them up then non-technical people can come in and input the content, save and let it follow the workflow steps then finally publish in your page template.
  • Workflow and Versioning has been another area where Kentico just "clicked" with us. With a website that is constantly being updated like ours, it has been very nice to have a process that not only guides itself (based on rules we set up) but also provides versioning. This comes in handy on a daily basis.
  • Of course being a developer, the API. I have enjoyed my time working with the Kentico API. Unlike many other APIs, Kentico has done a great job setting it up plus providing documentation of a lot of the main focus that you can stem almost anything you want to do off of. Plus their technical support is phenomenal.
  • There are some confusing pieces and naming conventions to first time users in the admin/management desk but as you get used to it and know where things are (like any software), you are more than comfortable.
  • There are some aspects and features within the workflow that we would like to add to make it a little more automatic and enable publishing between staged severs but in its current state is more than applicable to our workflow.
Score 9 out of 10
Vetted Review
Reseller
  • Ability to create extremely complex technical functionality using built-in tools within the browser, without needing to code.
  • All the basic features that you can think of regarding workflow and website features are included.
  • It can be an all-in-one solution for web, analytics, ecommerce, and marketing automation.
  • Lack of bulk management tools. For instance, if I want to change an attribute on a group of documents or sites, I have to make the changes individually, create a tool using the API, or script the change in SQL
  • Content Staging, by far one of the best features of Kentico, is not included in all license versions
  • Management of multiple environments can be cumbersome. There are no cross-environment compare tools built in.
Phillip Duncan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Translations and Language Management - with UI Culture Strings you can specify anything you want to be easily replaced with a language variation
  • User Management - Roles and Rights management is deep, but once you learn it's a powerful tool.
  • Search index is fantastic out of the box
  • UI is too busy but seems to be addressed in v8
  • Ability to define a global site and not have language unique pages show up for translation would be helpful for a large global company
  • Better blog and tagging
April 12, 2014

CMS of Choice

Alexandra Morrow | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Marketing Automation is the hot topic for marketers. Everyone wants to be able to automate the lead generation process because consumers want to discover the answer to their problems by searching your website. With Kentico EMS we can make better decisions regarding content to educate our consumers and automate the nurturing process.
  • The Kentico platform is tightly integrated with the Microsoft Azure cloud platform. When our clients do not have the infrastructure to support a highly available and load balanced environment we are able to deploy those solutions quickly with no capital expenses for our customers.
  • Kentico's 24/7 support is critical to our clients. Although we always want to respond to our customers we also know that calling the Kentico support team can save them on our hourly rate when it is a content issue that they need assistance with. Open source solutions do not offer the same benefit.
  • At Bit-Wizards we do a lot of custom integration to third party systems. Although Kentico makes it easy to provide these integration points having a more tightly integrated solution for Dynamics CRM would help our Microsoft Dynamics clients.
Doug Schaffer | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
  • Syncing between development and production environments
  • Managing small updates
  • Allows for easy reusability of templates
  • Slow to load
  • Bulky to install
  • Naming conventions are not consistent with industry terminology (doctype, for example)
  • Can't directly import .net code in all cases, sometimes forced to use Kentico solutions which take more time to implement than just writing code to a code behind.
April 12, 2014

Kentico CMS

Christian DeLalla | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
  • Excellent Customer Support
  • Easy to use WYSIWYG editor
  • Excellent online marketing tool
  • Simple integration with online communities and social media
  • Easy to interpret web analytics
  • Kentico addressed the areas I felt it needed to improve with its most recent update to Version 8.
Tim Gluth | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Content management - This is the bread-and-butter of what Kentico does and it does it very well. We can set up new pages with ease, modify them, assign access to departments to manage content and tie in ways to broadcast and make that content discoverable.
  • Blog publication and moderation - We have multiple instances of blog modules set up and in use on our sites. These have allowed us to create highlights of product offers, disclosure updates, as well as news and press release hubs.
  • Content distribution across a website - Making the content that we create and publish easy to discover is one of our main goals. Kentico provides a few ways to accomplish this and it has helped us bring some information to the surface as well as tie that information to other pages that have similar categories.
  • Automated content sharing - Most of the content sharing that we do (site-wide) is set up through a manual process. The ability (or knowledge on how to do this) in an automated fashion would be ideal, and is something that we've been researching since launching our Kentico-powered site.
  • A wider library of first party modules/easier module discovery - I've used a number of content management systems in the past and have become accustomed to having a large pool of plugins/modules to help build features and functionality into my sites. Kentico doesn't have a module library that is a robust as others, at least from a first party standpoint.
  • Cleaner, more streamlined admin interfaces - While Kentico's administrative interface is easy to use and navigate, there are many instances of inconsistency and potential confusion depending on what segment of page creation/editing you are in. I have lost more than a few pages in work because of on-page miscues which caused me to recreate work that was already complete.
Score 8 out of 10
Vetted Review
Verified User
  • Flexible framework and API. Thus far there hasn't been anything we haven't been able to do with Kentico, either out-of-the-box, or via custom code that we can easily integrate with Kentico itself. If you are or have .NET developers, it should be pretty easy to customize and extend Kentico if it doesn't have what you need. There is also a Marketplace full of paid and free add-ons available (http://devnet.kentico.com/marketplace).
  • Very responsive, helpful customer support team. On many occasions I have emailed support@kentico.com, and have received a response within a few hours.
  • Kentico, as a company, listens to its customers. They really does want to hear what developers have to say about its product so they can make it better. I have personally been in meetings with the Kentico team and they have been ready to listen to my thoughts and ideas.
  • Content Staging/Deployment Automation. You can "stage" content updates from one site to another (e.g. review/production sites) from the Kentico CMSDesk, but there currently isn't a way to include non-MediaLibrary files in the deployment. So to deal with that, we have to sync up manual pushes of files along with Content Staging deployements.
  • In terms of HTML5 standards from a Front-End development perspective, the default controls and templates aren't responsive out-of-the-box, and have some hard-coded values that appear to be editable from CMSDesk interface, but actually are not. We have had to create our own "starting point" for Kentico sites to solve this problem.
  • I've had some frustration with using JQuery on Kentico sites, purely due to how Kentico itself uses JQuery in its CMSDesk interface, but changes the default JQuery global hook from "$" to "$j". So for your templates that use JQuery to work properly, you will need to call "var $ = jQuery.noConflict()" before you write your JQuery code. Kentico also doesn't use the latest version of JQuery, so if you need specific support for a JQuery feature or plugin that uses a different version, you'll have to include that as well.
Howie Taylor | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • Repeaters - This allows for us to programmatically build webpages without the need to build each page multiple times for multiple offices/products
  • Templates - With the use of templates, we can assign it to a page or site uniformly to provide perfectly spaced pages every time.
  • Support - Like Johnny on the Spot, the support team is quick to reply and always provides links for learning more.
  • UI - We are on 7.0 which has just about reached end of life, however v8 is out and am looking forward to seeing the UI made more intuitive
  • Terminology - Without reading the entire HUGE manual, the widgets and web parts available in the software are not self explanatory.
  • Steep Learning Curve - It takes months to become familiar enough with the system to diagnose minor issues.
Anne Munkwitz | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • The site tree keeps management simple for users. Passing along this solution to a client leaves me feeling confident they'll have a CMS they can manage easily for years to come.
  • The preview mode and save>publish features work seamlessly to see your changes before publishing.
  • The ability to have multiple contributor levels has made it a great choice for users with many users providing content.
  • Perhaps the form management could be made a bit simpler. Have had reports of clients not being able to find how to edit or export submissions.
Patricio Sapir | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Kentico is easy to understand. If you want to customize and are familiar with C#, you create a control. Just as simple as that.
  • The Content Staging solution is one of the best I've ever seen. Having worked with many Web CMS Platforms with similar features, Kentico is the best one so far.
  • Creating content with different views is a very straight forward process if you use Widgets.
  • Maybe on initial setup, if the site is a bit complex you might need to learn a little bit about SQL or coding if you want to implement something like a repeater for example. But on the other hand, there are many ways to accomplish the same goals with other widgets.
  • I think that the Partnership model is not very mature.
Todd Musgrove | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • Centralized updates - make one update that shows up in several places throughout a site
  • Staging to production synchronization - The ability to choose what files, objects, etc. to push to production makes simultaneous site updates a breeze
  • Users and Roles for updates - Allowing users access to specific areas of the site, and approving their updates streamlines the whole development process
  • Doc type versioning - We may not have this set up correctly. If we do, then there needs to be a way to rollback edits to modules on a doctype
  • Microsoft Silverlight dependency - Several of the UI features require Silverlight. Most of our development team is on Chrome, which causes rendering issues
  • UI - the user interface is better than other the ones I have used in other CMS. However, there are several areas for improvement, including the cut and paste functionality into text boxes
Score 10 out of 10
Vetted Review
Verified User
  • Ease of use and thin-browser version works on all major platforms
  • Advanced functionality for power users including only marketing campaign management, in-browser development, etc
  • Customizable and extensible to support our clients unique needs
  • Scalable, high performance, and reliable
  • Excellent technical support
  • User interface can be overwhelming for novices
  • Feature set can be so large at times it is difficult to determine what you need for smaller projects
  • Some features could be more streamlined or templated
Jon East | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Kentico provides a great developer experience. It uses current, up to date .NET technologies and has an open and extensible API, providing complete flexibility
  • Kentico provides an intuitive content management experience resulting in positive adoption by content contributors
  • Kentico is flexible allowing it to be used for organizations of all sizes
  • Kentico focuses on the "portal" model which is less attractive to experienced .NET developers. Thus features often come out for that model before the "aspnet" model.
  • There is currently no adaptive image solution for the "aspnet" model; however, they have a method for suggesting improvements. I have already submitted this feature request and it is under review! http://kentico.uservoice.com/
Zach Werden | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • Kentico handles templates very well. If you have a good plan for your design, you can create a few main templates and re-use them across many different pages.
  • When building templates, Kentico gives you the option to use .NET or Portal templates. You can also mix them and use both template types in the same website. This gives you the ability to add some logic and use .NET templates when needed.
  • Kentico has a good versioning system. The CMS makes it easy to roll back to a previous version if someone logs in and makes a mistake.
  • Kentico support is very good. Their forums are very helpful and response time is usually within 24 hours.
  • For users who are new to Content Management Systems, it may be difficult to get used to the structure. It's not always easy to realize the difference between a template, a page-layout, and a page.
  • The Kentico API seems to change a lot with every version release. This makes it difficult to maintain custom web parts and modules if you have written any that use the API. Many times, Kentico will simply change the naming of something and they don't seem to show everything in their change log.
  • The online API documentation is a little spotty. Kentico is still fairly small and as a result there is not documentation for everything, especially if you're doing a lot of custom work with their API.
Score 10 out of 10
Vetted Review
Verified User
  • Kentico is geared more towards the end user (not the developer). It was great for allowing an end user to make textual changes, update photos, links, and files without having to call the developer to make those changes. It gave the client admin more control over their own site.
  • Kentico has most of the common functions a web developer would want to use such as forms, calendars, editable text, editable photos, widgets, so most of the coding has already been done, very rarely did I have to create a custom web part.
  • Kentico settings are very easy to manage, adding email SMTP information, debugging info, etc.
  • Kentico also has reporting and eCommerce functions built in so it is very easy to set up payment gateways and run reports.
  • I was using Kentico 7, there was a need for improvement on adding files and photos. You had the ability to upload multiple files at the same time to the media gallery, but when adding those files to the page you had to add them individually and that was quite a pain.
  • There was a calendar web part but I could not easily add events to it. I wanted my user to be able to hover over the calendar and see that dates event and be able to click on the date to add an event. I ended up making a custom calendar web part.
  • There was some functionality for social media feeds, but I had to create custom web parts to retrieve feeds based on a certain username for Facebook, Tumblr, Twitter, and Instagram.
Charlie Villard | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Full API to create custom controls
  • User management, roles, AD access, custom UI personalization
  • Rock solid security
  • Maintain unlimited sites with one installation
  • The back-end can be confusing to users
  • The system is large in size and can use quite a bit of memory.
  • Cost can be pretty steep.
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