Khoros Care Reviews
Khoros Care

Khoros CareFormerly Spredfast + LithiumCompetitors and Alternatives

Most Commonly Comparedto Khoros Care

Best Khoros Care Alternatives for Small Businesses

Simplify360 is a Social Business Intelligence company headquartered in Carrollton, Texas with global clients & operations. Simplify360 is an integrated enterprise solutions provider; offering Social Marketing Suite for agencies, Social Contact Center for BPOs and Social Command Center for Enterprises. Simplify360 operates directly or through partners in the US, Malaysia, Korea, Brazil and the Netherlands to name a few. The company’s products and services are sold in over 100 countries.

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Freshdesk

About TrustRadius Scoring
Score 8.5 out of 100
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What is Freshdesk? Freshdesk is a cloud-based customer service software that enables businesses of all sizes to deliver stellar customer support. Freshdesk converts requests coming in via email, web, phone, chat, and social into tickets, and unifies ticket resolution across channels. Additionally, Freshdesk lets the user automate workflows, provide self-service, manage SLAs, and measure metrics, to stay on top of customer support. Freshdesk also offers out-of-the-box features like an AI…

Higher Rated Features

  • Incident and problem management
  • Multi-Channel Help
  • Self Help Community

Popular Integrations

Brand24

About TrustRadius Scoring
Score 9.5 out of 100

Brand24 is a media monitoring app that allows users to identify and analyze online conversations about their brands, products, and competitors. Users can track and engage in online discussions relevant to their business. Brand24 gives users instant access to mentions about their brand across the web, from social networks to influential publishers.

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Sprout Social provides social media management, marketing, customer care, data and intelligence, and employee advocacy solutions for leading brands and agencies, including Ticketmaster, Chipotle, Grubhub, Subaru, Zendesk and many more. Sprout’s platform is designed with ease of use in mind, simplifying social publishing, engagement, reviews, analytics and listening for our customers. By providing customer success and technical support, Sprout is committed to delivering consistent value to all…

Higher Rated Features

  • Channel coverage/integration
  • Account management
  • Publishing

Popular Integrations

Desk.com

About TrustRadius Scoring
Score 8.2 out of 100

Desk.com was a helpdesk, ticketing, and customer support product offered by Salesforce. It is no longer sold. Desk.com collects and organizes all of an organization’s customer conversations (Facebook, Twitter, Gmail, chat) into a prioritized actionable list, and gives business simple tools to effectively respond to their customers. Desk.com is a Salesforce product and provides seamless integration with Salesforce CRM. Desk.com is designed to help businesses take control of their customer…

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Best Khoros Care Alternatives for Medium-sized Companies

Freshdesk

About TrustRadius Scoring
Score 8.5 out of 100
Learn More

What is Freshdesk? Freshdesk is a cloud-based customer service software that enables businesses of all sizes to deliver stellar customer support. Freshdesk converts requests coming in via email, web, phone, chat, and social into tickets, and unifies ticket resolution across channels. Additionally, Freshdesk lets the user automate workflows, provide self-service, manage SLAs, and measure metrics, to stay on top of customer support. Freshdesk also offers out-of-the-box features like an AI…

Higher Rated Features

  • Incident and problem management
  • Multi-Channel Help
  • Self Help Community

Popular Integrations

Brand24

About TrustRadius Scoring
Score 9.5 out of 100

Brand24 is a media monitoring app that allows users to identify and analyze online conversations about their brands, products, and competitors. Users can track and engage in online discussions relevant to their business. Brand24 gives users instant access to mentions about their brand across the web, from social networks to influential publishers.

Higher Rated Features

There is not enough information to display features

Popular Integrations

Sprout Social provides social media management, marketing, customer care, data and intelligence, and employee advocacy solutions for leading brands and agencies, including Ticketmaster, Chipotle, Grubhub, Subaru, Zendesk and many more. Sprout’s platform is designed with ease of use in mind, simplifying social publishing, engagement, reviews, analytics and listening for our customers. By providing customer success and technical support, Sprout is committed to delivering consistent value to all…

Higher Rated Features

  • Channel coverage/integration
  • Account management
  • Publishing

Popular Integrations

Desk.com

About TrustRadius Scoring
Score 8.2 out of 100

Desk.com was a helpdesk, ticketing, and customer support product offered by Salesforce. It is no longer sold. Desk.com collects and organizes all of an organization’s customer conversations (Facebook, Twitter, Gmail, chat) into a prioritized actionable list, and gives business simple tools to effectively respond to their customers. Desk.com is a Salesforce product and provides seamless integration with Salesforce CRM. Desk.com is designed to help businesses take control of their customer…

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Socialbakers is now part of Emplifi. Socialbakers and Astute have joined together to become Emplifi, a unified customer experience (CX) platform that brings marketing, care and commerce together to empathize with customers throughout the customer journey. Find out more about Emplifi here. The Socialbakers Suite is designed to enable marketers to understand their audiences, gather market intelligence and measure marketing ROI in one place.Audiences & PersonasUse AI tools to segment the user's…

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Best Khoros Care Alternatives for Enterprises

Modern Care is a digital-first, proactive customer experience solution that lets brands analyze billions of conversations in real-time. Sprinklr’s AI engine taps into conversations across chat, social, messaging, email, SMS, voice, and video to identify intent and sentiment, using self-service and automation to solve problems quickly and deliver better experiences. Users can resolve issues using customers’ full history across channels and leverage AI to empower agents with the best responses.…

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Sprout Social provides social media management, marketing, customer care, data and intelligence, and employee advocacy solutions for leading brands and agencies, including Ticketmaster, Chipotle, Grubhub, Subaru, Zendesk and many more. Sprout’s platform is designed with ease of use in mind, simplifying social publishing, engagement, reviews, analytics and listening for our customers. By providing customer success and technical support, Sprout is committed to delivering consistent value to all…

Higher Rated Features

  • Channel coverage/integration
  • Account management
  • Publishing

Popular Integrations

Desk.com

About TrustRadius Scoring
Score 8.2 out of 100

Desk.com was a helpdesk, ticketing, and customer support product offered by Salesforce. It is no longer sold. Desk.com collects and organizes all of an organization’s customer conversations (Facebook, Twitter, Gmail, chat) into a prioritized actionable list, and gives business simple tools to effectively respond to their customers. Desk.com is a Salesforce product and provides seamless integration with Salesforce CRM. Desk.com is designed to help businesses take control of their customer…

Higher Rated Features

There is not enough information to display features

Popular Integrations

Socialbakers is now part of Emplifi. Socialbakers and Astute have joined together to become Emplifi, a unified customer experience (CX) platform that brings marketing, care and commerce together to empathize with customers throughout the customer journey. Find out more about Emplifi here. The Socialbakers Suite is designed to enable marketers to understand their audiences, gather market intelligence and measure marketing ROI in one place.Audiences & PersonasUse AI tools to segment the user's…

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There is not enough information to display features

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Brand Embassy is now part of NICE inContact CXone (acquired May 2019).Brand Embassy is social customer service software designed to help companies with high volume social customer service prioritize and automate the customer experience. Incoming requests and mentions from social media, blogs and website forms are unified in one dashboard and routed to the most relevant customer service agent. Customers are matched with the same customer service agent throughout the experience and throughout…

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