Reviews (1-24 of 24)
The Spredfast team worked around the clock to make sure that every member of the team was fully trained and operational in time for Go Live, the management of all platforms across all countries was completed without a hiccup.
• We have also encountered some technology issues in the stores. Some staff members have old computers with unsupported browsers, and this has been an unexpected issue to deal with.
Khoros Marketing (Formerly Spredfast + Lithium) Scorecard Summary
Feature Scorecard Summary
About Khoros Marketing (Formerly Spredfast + Lithium)
According to the vendor, Khoros is a customer engagement platform built to turn siloed knowledge into enterprise value, and customers into contributors. By connecting consumer insights across all departments, the vendor claims Khoros gives companies the ability to run their business with their customers, anticipating their needs and accelerating sales, loyalty, and innovation. With 2,000+ customers, including 52 of the Interbrand 100, and ten offices globally, Khoros powers approximately 500 million digital interactions every day. From social media to online communities and messaging to digital customer care, the vendor says Khoros helps companies authentically connect with customers throughout their journey.
The vendor promises that Khoros Marketing enables brands to engage customers with meaningful campaigns that foster loyalty and drive business results. Key benefits include:
Scalable Workflows: Orchestrate social campaigns across teams and accounts to drive business results.
Strong Governance: Proactively govern across your social footprint.
Meaningful Analytics: Connect your social performance to larger business objectives.
Khoros Marketing (Formerly Spredfast + Lithium) Integrations
Khoros Marketing (Formerly Spredfast + Lithium) Competitors
Khoros Marketing (Formerly Spredfast + Lithium) Customer Size Distribution
|Small Businesses (1-50 employees)||0%|
|Mid-Size Companies (51-500 employees)||3%|
|Enterprises (> 500 employees)||97%|
Khoros Marketing (Formerly Spredfast + Lithium) Support Options
|Video Tutorials / Webinar|
Khoros Marketing (Formerly Spredfast + Lithium) Technical Details
|Mobile Application:||Apple iOS, Android, Mobile Web|
|Supported Countries:||Spredfast has many customers with global deployments|
|Supported Languages:||Any language the Social Networks themselves support|