Reviews (1-24 of 24)
• The analytics UI, in particular, is not great. It’s functional, but not easy to grab the right data and build a report within the product. We have to export data to something else to create visually attractive charts and graphs. The current output is not as eye catching as we’d like when presenting data to senior management. We would really prefer something more plug-and-play. (They have hired an analytics PM to focus on this problem, so we are confident that it will get better).
• The UIs for Publishing and Monitoring have been completely re-designed and are much better now.
• Scheduler was hard to use.
• Analytics: Lots of stuff all in one place. Quite difficult to understand. Also, some of the metrics tracked were not that useful – vanity metrics.
• Social inbox had some UI issues. Slow to load. When you login, there is very narrow display space. Expanding to full-screen meant that you could lose browser.
Khoros Marketing (Formerly Spredfast + Lithium) Scorecard Summary
Feature Scorecard Summary
About Khoros Marketing (Formerly Spredfast + Lithium)
According to the vendor, Khoros Marketing enables clients to simplify their complex social marketing operation to build and protect their brand. Khoros Marketing offers customers:
Social Marketing: Orchestrate, govern, engage, and measure integrated social campaigns in an easy-to-configure and highly adaptable platform.
Intelligence: Stay ahead of your market, your competition, and your audiences with powerful, yet accessible insights based on real-time, unlimited search across public social channels.
Vault: Protect your brand across your social footprint with access and credential management.
Experiences: Inspire audience participation across your digital properties through the power of social UGC.
According to the vendor, key benefits include:
Khoros Marketing (Formerly Spredfast + Lithium) Videos (2)
Khoros Marketing (Formerly Spredfast + Lithium) Downloadables
- Khoros Marketing Solution Overview: Learn the key features and values that the Khoros Marketing solution can provide for your brand.
- General Motors Case Study: GM onboarded Khoros Marketing for 800 users around the globe in under a month to deliver personalized engagement at scale without sacrificing security. See how in this case study.
- Post Office UK Case Study: Khoros Marketing helped Post Office UK garner 8,000 online sales and double their subscribers from one campaign. Learn how they used the solution to easily measure and optimize social performance.
- Hagerty Case Study: In partnership with the Khoros Strategic Services team and utilizing Khoros Marketing, automotive insurance brand Hagerty was able to expand its audience to Gen Z and millennials, with 43% follower growth in a year. Learn more in this case study.
Khoros Marketing (Formerly Spredfast + Lithium) Integrations
Khoros Marketing (Formerly Spredfast + Lithium) Competitors
- Does not have featureFree Trial Available?No
- Does not have featureFree or Freemium Version Available?No
- Has featurePremium Consulting/Integration Services Available?Yes
- Entry-level set up fee?Optional
Khoros Marketing (Formerly Spredfast + Lithium) Customer Size Distribution
|Small Businesses (1-50 employees)||0%|
|Mid-Size Companies (51-500 employees)||3%|
|Enterprises (> 500 employees)||97%|
Khoros Marketing (Formerly Spredfast + Lithium) Support Options
|Video Tutorials / Webinar|
Khoros Marketing (Formerly Spredfast + Lithium) Technical Details
|Mobile Application:||Apple iOS, Android, Mobile Web|
|Supported Languages:||Any language the Social Networks themselves support|