Reliable & Trusted eCommerce Partner
We use Kibo for our eCommerce platform. The company and partner network has been excellent at supporting our needs, and our relationship …
Overview
What is Kibo eCommerce?
Kibo Software offers Kibo eCommerce (formerly Mozu), designed to support retailers with online offer creation and deployment, content publishing and landing pages, and many tools and widgets out of the box with a retail-oriented ecommerce solution. Mozu was acquired by Kibo…
Recent Reviews
Popular Features
- Mobile storefront (6)8.585%
- Product catalog & listings (6)8.383%
- Product management (6)8.282%
- Branding (6)8.282%
Pricing
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Unavailable
What is Kibo eCommerce?
Kibo Software offers Kibo eCommerce (formerly Mozu), designed to support retailers with online offer creation and deployment, content publishing and landing pages, and many tools and widgets out of the box with a retail-oriented ecommerce solution. Mozu was acquired by Kibo Software from Volusion…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
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What is GoDaddy?
GoDaddy Web Hosting provides users with storage, email addresses, and unlimited bandwith.
Features
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Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Kibo eCommerce?
Kibo eCommerce is part of the company's Unified Commerce Cloud.
The Kibo eCommerce solution is a cloud-based platform described by the vendor as a feature-rich commerce technology, with an intuitive interface. Built with an API-first architecture, Kibo eCommerce offers extensibility & flexibility designed to simplify multi-site management of B2B & B2C channels & includes regular, "worry-free" platform updates. Kibo provides advanced merchandising tools, machine learning powered personalization, & content management capabilities out-of-the-box, while delivering mobile responsive sites for engaging shopping experiences.
Kibo eCommerce Features
Online Storefront Features
- Supported: Product catalog & listings
- Supported: Product management
- Supported: Bulk product upload
- Supported: Branding
- Supported: Search & filter
- Supported: Mobile storefront
- Supported: Product variations
- Supported: Subscriptions & downloads
- Supported: Website integration
- Supported: Visual customization
- Supported: CMS
Online Payment System Features
- Supported: PayPal integration
- Supported: Returns & refunds
- Supported: eCommerce security
- Supported: Credit card transaction fee
- Supported: B2B features
eCommerce Marketing Features
- Supported: Promotions & discounts
- Supported: Social commerce integration
- Supported: Customer registration
eCommerce Business Management Features
- Supported: Multi-site management
Kibo eCommerce Screenshots
Kibo eCommerce Competitors
Kibo eCommerce Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Kibo Software offers Kibo eCommerce (formerly Mozu), designed to support retailers with online offer creation and deployment, content publishing and landing pages, and many tools and widgets out of the box with a retail-oriented ecommerce solution.
Mozu was acquired by Kibo Software from Volusion in October 2016.
Salesforce Commerce Cloud, Adobe Commerce (Magento Commerce), and BigCommerce are common alternatives for Kibo eCommerce.
Reviewers rate CMS highest, with a score of 8.7.
The most common users of Kibo eCommerce are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(10)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Recommendations
Users who have provided feedback on Kibo have made several recommendations based on their experiences. The most common recommendations are as follows:
- Users have praised the excellent support offered by Kibo, noting the responsiveness and helpfulness of the support team.
- Kibo's new NG website platform has received consistently great feedback and is highly recommended by users for its improved performance and functionality.
- Users appreciate the robust features of Kibo's e-commerce platform, describing it as best-in-class with desirable built-in features.
These recommendations highlight the positive aspects of Kibo, such as its strong support, enhanced website platform, and comprehensive feature set.
Attribute Ratings
Reviews
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Score 9 out of 10
Vetted Review
Verified User
We are migrating off Magento and over to Kibo eCommerce to help manage our B2B digital functionality. We had 3 major concerns that led us to Kibo... the overly complicated pricing structure, an ERP that does not have prebuilt integrations, and a fairly unique distributed inventory model. Kibo eCommerce was able to manage each of these with out of the box functionality.
- Complicated Pricing structures
- Buy online Pick Up In-Store with transfer capabilities
- Customer Service
- Microservices / API Intergrations
- Prebuilt Integration - There is not currently a large number of preexisting integrations, but custom integrations are fairly quick
- Time to Deploy - Don't get me wrong, We have deployed in the timeline we expected, but if you are trying to get something off the ground fast, Kibo might not be right for you. It is a robust platform that take some time to get up and running.
- Complicated Shipping - if you have a complicated shipped process, you might want to look for a tool to help, Kibo does not have very robust out of the box shipping capabilities.
80%
8.0
N/A
N/A
100%
10.0
90%
9.0
80%
8.0
- When we launch in the coming months we will be able to serve 100% of our customer using a digital tool.
- 90% of our digital needs were out of the box functionality in Kibo
- Only problem we have had was around Manufacturer surcharges, which was not part of our 2019 roadmap...Thanks 2020! I hate surcharges...
We had a very strong list of products we were considering. And all had their own strengths. But the two things that lead us to choose Kibo over all of these other platforms was the pricing capabilities in Kibo, their ability to manage distributed inventory, and the powerful buy online pickup in store functionality.
December 21, 2021
From Mozu to Kibo: A Build-Your-Own Adventure
We use the Kibo eCommerce platform - formerly Mozu - to power our two DTC websites and two B2B websites, along with several international content sites and web-based tools for partners, both domestic and international. We have used the inherent flexibility of the platform to support our particular business rules and use-cases.
- API-first architecture
- Flexibility around roll-your-own business logic
- Promotions engine handles our needs.
- OOTB integrations are plentiful.
- Documentation can be old.
- API documentation needs to include sample code, specifying required data/fields.
- Tier-1 support is slow to review tickets and can't help with technical issues.
53.33333333333333%
5.3
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90%
9.0
80%
8.0
80%
8.0
- We've been able to scale out and up much quicker than we were able to do with our custom, in-house solution.
We had a custom, in-house ecommerce website before moving to Kibo. It was brittle, slow, and wasn't going to scale nearly well enough or fast enough to keep up with our requirements.