Kibo Personalization (Monetate) Reviews

125 Ratings
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Score 5.1 out of 100

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May 29, 2019
Anonymous | TrustRadius Reviewer
Score 9 out of 10
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Usability

9
To create an experience, it is pretty intuitive as it is divided in the who, what, where etc. To create various actions, the tool is also quite useful. Overall, the platform is pretty easy to use. To get into more technical builds, a knowledge of javascript / coding would be beneficial.
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May 23, 2019
Anonymous | TrustRadius Reviewer
Score 8 out of 10
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Usability

9
Monetate is very user friendly and the UI is easy to navigate and browse through.
I like how it's relatively self explanatory and does not take much effort to understand.
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May 23, 2019
Anonymous | TrustRadius Reviewer
Score 10 out of 10
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Usability

9
Monetate is very user-friendly if you have some experience in the tool. If you have never seen it before it can be very confusing due to the actions and experiences working together. Some people may set up an action and not realise you need to set an experience to make it live.
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May 22, 2019
Anonymous | TrustRadius Reviewer
Score 8 out of 10
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Usability

6
Takes some getting used to. The concept of creating actions, then applying those actions to specific experiences is different than other AB testing platforms. The actual setting up of actions is simple enough. Somewhat depends on how your site is coded, but for the most part, you can easily manipulate the specific element you're trying to change.
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September 15, 2015
Anonymous | TrustRadius Reviewer
Score 10 out of 10
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Usability

9
Part of what I love about Monetate is how intuitive the tool is. Very very easy to use - based on the basics - Who/What/When/Where concept. Anyone can jump right in and start using the tool. And very easy to copy campaigns and tweak to continue to build experiences. We recently added Monetate on mobile and similar experience - easy to jump back and forth between platforms. Also love the analytics dashboard...easily quantifiable and easy to get tidbits that are digestible for others not as familiar with tool.
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What is Kibo Personalization (Monetate)?

Kibo Personalization (the product based on the former Monetate) is an ecommerce personalization software for consumer-facing brands. It is used by QVC, Newegg Inc., J. Crew Group Inc., The North Face, and hundreds of other retailers according to the vendor. Monetate enables brands to create individualized experiences for site visitors, with the goal of improving engagement and business performance.

Kibo Personalization is open, and designed to work across the user's marketing stack. It is real-time too, with machine learning capabilities to help deliver 1-to-1 personalization at scale.

In October 2019 Monetate and Certona personalization technologies were acquired by Kibo Software. Kibo Personalization will include capabilites from these solutions.

Kibo Personalization (Monetate) Features

Has featureTesting
Has featureSegmentation
Has featureMachine Learning
Has featureData Integration
Has featureAPIs

Kibo Personalization (Monetate) Videos (3)

Watch Personalization Today: Everyone loves ice cream, but not everyone loves chocolate. Stop giving your customers the same flavor. This video is great for an introduction on the concept of 1-to-1 personalization.

Watch Introducing the Engine: It's not magic, but it feels a bit like science fiction. The Monetate Personalization Engine is your ticket to more ROI with less effort. Fabulous as a next touch once appetites have been whet with the concept of 1-to-1 personalization.

Watch Why Do We Need Machine Learning: Your customers are a multiverse of unique characteristics. Don't get caught in the infinite vacuum of scaling to all of their needs. A great touch to get people understanding the advantage that comes from a machine learning approach. Excellent follow up to "Introducing the Engine".

Kibo Personalization (Monetate) Integrations

Google Analytics, Adobe Analytics, Intershop Commerce Suite, Tealium AudienceStream, HCL Commerce, SAP Commerce Cloud (formerly SAP Hybris), Oracle DMP, now part of Oracle CX Marketing, Magento Commerce Cloud (formerly Magento), Web Analytics Platforms, Demandware, Neustar Identity Data Management Platform (IDMP, PlatformOne)

Kibo Personalization (Monetate) Competitors

Kibo Personalization (Monetate) Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Optional

Kibo Personalization (Monetate) Support Options

 Free VersionPaid Version
Email
FAQ/Knowledgebase
Video Tutorials / Webinar
Phone

Kibo Personalization (Monetate) Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Languages: English

Frequently Asked Questions

What is Kibo Personalization (Monetate)'s best feature?

Reviewers rate Implementation Rating highest, with a score of 8.5.

Who uses Kibo Personalization (Monetate)?

The most common users of Kibo Personalization (Monetate) are from Mid-size Companies and the Retail industry.