Skip to main content
TrustRadius
Kintone

Kintone

Overview

What is Kintone?

Kintone is a customizable digital workplace platform that lets the user manage data, tasks, and communication in one central place. Over 23,000 customers use Kintone’s no-code platform with more than 1.5 million database and workflow applications custom built for their…

Read more
Recent Reviews

TrustRadius Insights

Users have found Kintone to be an indispensable tool for a wide range of use cases. Its customizable fields allow for visually appealing …
Continue reading
TrustRadius Insights
TrustRadius Insights

Great software

9 out of 10
December 21, 2022
Incentivized
Kintone has helped us make a connection with our employees and clients and to come up with app tools. It has helped us share information …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 4 features
  • Platform User Management (40)
    9.4
    94%
  • Platform Scalability (40)
    9.3
    93%
  • Reusability (38)
    9.3
    93%
  • Platform Security (34)
    9.2
    92%
Return to navigation

Pricing

View all pricing

Professional Subscription

$24

Cloud
per month per user

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.kintone.com/en…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $24 per month per user
Return to navigation

Product Demos

Cloud Expo 2015 | Demo Theater - Kintone

YouTube

Kintone Demo 2

YouTube

Newest Kintone Demo

YouTube

Kintone Demo

YouTube

Kintone Demo

YouTube

Kintone Demo

YouTube
View more demos
Return to navigation

Features

Low-Code Development

Low-code development tools allow non developers to build simple process applications with little oversight. These tools simplify the application building process, and are frequently used for simple process applications.

9.2
Avg 8.9
Return to navigation

Product Details

What is Kintone?

Kintone is a customizable digital workplace platform that lets the user manage data, tasks, and communication in one central place. Over 23,000 customers use Kintone’s no-code platform with more than 1.5 million database and workflow applications custom built for their businesses. Kintone is provided by Cybozu Inc., a Tokyo-based public company founded in 1997.

Boasting users among the largest F500 companies, Kintone's no-code platform with granular governance aims to empower citizen developers in SMBs and team leaders in larger orgs to centralize and streamline workflows.

Kintone Features

Low-Code Development Features

  • Supported: Platform Security
  • Supported: Platform User Management
  • Supported: Reusability
  • Supported: Platform Scalability

Kintone Screenshots

Screenshot of View apps from portalScreenshot of 4 ways to build an appScreenshot of Mobile accessScreenshot of Drag and drop interfaceScreenshot of Business app views

Kintone Videos

1. Welcome to Kintone
2. Getting Started with Kintone
3. Building an App with Kintone
4. Setting Up Workflows and Process Management
5. Do More With Collaboration and Integrations
Collaborating More Effectively with My Team Using Kintone
Turning Spreadsheets into Fully Interactive Database Apps with Kintone
Task Notifications and Management to Track Projects with Kintone
Kintone for Sales and Marketing Teams
Kintone for Operations Managers
https://www.youtube.com/watch?v=VfBJiFdqGk8&list=PLJOThIyQA7oMWRqizlhGTUV2Co6NYqOxq&index=11
Integrating with Outside Solutions Using Kintone's Open APIs

Kintone Integrations

Kintone Competitors

Kintone Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesNorth America, South America, Oceania, Japan, China, Southeast Asia
Supported LanguagesEnglish, Japanese, Chinese

Kintone Downloadables

Frequently Asked Questions

Kintone starts at $24.

Airtable, Quickbase, and monday.com are common alternatives for Kintone.

Reviewers rate Platform User Management highest, with a score of 9.4.

The most common users of Kintone are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(54)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found Kintone to be an indispensable tool for a wide range of use cases. Its customizable fields allow for visually appealing presentations, making it easy for users to sort and organize information. Many organizations rely on Kintone as their primary online software for managing various aspects of their office, including document library, constituent casework, project management, and communication. With its document library feature, Kintone serves as a central repository for storing and organizing documents. The constituent casework feature helps track staff actions taken in assisting constituents with their issues. Kintone's project management tracker is used to monitor the progress and changes made to bills, providing visibility into the bill's process. The messaging feature in Kintone is utilized for non-time-sensitive communications. Users appreciate how Kintone has helped transition from paper-based processes to a digital environment, enabling the tracking of project completion time, involved parties, and steps taken. It has been regarded as a powerful tool that effectively tracks daily workflow and major projects, preventing tasks from falling through the cracks while providing management with clear visibility into project status.

In addition to these functionalities, users have successfully utilized Kintone to manage sales processes, ensuring that no opportunities are missed and all relevant information is saved in one place. The software's affordability and ease of use have been praised by users who may not have prior spreadsheet or database experience. Moreover, Kintone has been instrumental in minimizing time spent searching for past shipping and sales-related documents, particularly for organizations with niche products and frequent inquiries. It has also helped organizations go paperless by efficiently managing expense reports, vacation requests, and contract approvals.

Independent contractors and small non-profit organizations have found Kintone to be a lifesaver as it provides a centralized platform for managing large amounts of data and associated projects. Organizations across various fields such as grant writing, community partner collaboration, book printing, and publishing have utilized Kintone to create profile databases, track inventory, generate invoices, and manage multiple levels of data. Users have expressed appreciation for the intuitive and configurable forms and grids in Kintone, allowing for quick and efficient creation of cloud-based forms with API and workflow capabilities.

Kintone has found application in education management systems as well, allowing partners to log students, assessments, and attendance. It has been valuable in onboarding volunteers, streamlining communications, managing clients and applications, and completing program evaluation and reporting. Users have utilized Kintone as a one-stop-shop for tracking involvement,

Intuitive Interface: Many users have praised Kintone for its intuitive interface, which has been described as user-friendly and easy to navigate. This positive feedback from multiple reviewers indicates that the software's interface contributes to a smooth user experience and enhances productivity.

Flexible App Creation: The ability to create various apps within Kintone has garnered appreciation from users. This feature allows users to segment their work and keep it organized, leading to improved efficiency and streamlined processes. Multiple reviewers have highlighted this flexibility, indicating its significance in meeting diverse business needs.

Automation Capabilities: Users highly value Kintone's automation capabilities, as it helps reduce redundancy and streamline workflows. By automating repetitive tasks or workflows, users can save time and effort while focusing on more critical tasks. The mention of this feature by several reviewers suggests that it plays a key role in enhancing productivity within the software.

  1. Limited customization options: Some users have expressed frustration with the limited customization options in Kintone, particularly when it comes to font color and highlighting certain items in projects. They feel that having more flexibility in customizing the appearance of their apps would greatly enhance their user experience.

  2. Complex settings menus: Users find the settings menus in Kintone to be complicated and separated from the system admin pages. This has led to confusion and difficulties in navigating and configuring the software's settings effectively. Simplifying and integrating these menus could improve usability for users.

  3. Lack of integration with other apps: There are complaints about the integration capabilities of Kintone, as some users feel that it is not as seamless as they would like it to be. They have encountered challenges when trying to connect Kintone with other apps due to its lesser-known status, which has hindered their workflow efficiency. Improving integration options and compatibility with popular applications could alleviate this issue for users.

Users commonly recommend the following:

  1. Take advantage of the free trial and support: Users suggest utilizing the free trial of Kintone to get a feel for the platform before making a final decision. Additionally, they recommend reaching out to the support team for assistance in getting started.

  2. Understand your organization's needs: It is recommended to have a clear understanding of your organization's specific requirements before choosing Kintone as a solution. This will ensure that the platform aligns with your task management needs.

  3. Explore pre-made apps and customization options: Users find Kintone to be a flexible program that allows for customization. They recommend exploring pre-made apps and customizing the portal to create a convenient user experience. Additionally, they suggest using the online videos and taking advantage of the short learning curve to learn more about the product.

Attribute Ratings

Reviews

(1-25 of 48)
Companies can't remove reviews or game the system. Here's why
December 21, 2022

Great software

Verified User
Employee in Legal
Legal Services Company, 11-50 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Kintone is great if you want a software that will help you in managing your data, and keep track of which tasks are assigned to whom. It also helps to streamline communication and information in one central place. However, it is not for you if you are looking for something complex that has to manage a lot of data.
September 29, 2022

Nothing Comes Close to this Very Customizable App/CRM Builder

Verified User
Manager in Manufacturing
Oil & Energy Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Our daily quote & project management tasks are made simple and easy with Kintone. The web-based instant-update assures us that 2 different users are seeing the same up-to-the-minute data. System administration is simple. Restricting or giving access to certain features is a simple checking of a box from the admin screen.
August 30, 2022

Kintone-Good Experience with CRM Platform

Verified User
Consultant in Finance and Accounting
Financial Services Company, 1-10 employees
Score 8 out of 10
Vetted Review
Verified User
Likelihood to Recommend
I think that it's great for anyone trying to develop a CRM platform or a process management platform very quickly or by themselves. It is quite affordable and easy to use, so for some fairly basic applications it is a great tool/place to start. For very advanced applications where there is a lot of data, I think that it would be not as well suited.
March 25, 2022

Drag and Drop Interface is excellent! Great software to imagine what you want something to look like and see it happen in realtime!

Farshad Karimi | TrustRadius Reviewer
Farshad Karimi
Implementation Manager
Wolf Retail Solutions (Retail, 501-1000 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Great for data mining and presentation, however, it is not great if you have to add large amounts of data. Limitations are also the export types.
March 14, 2022

Kintone ROCKS and offers solutions, too!

TJ
Tara Johnson
Executive Director
The Nancy Devereux Center (Non-profit Organization Management, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
We have found Kintone to be user-friendly and allows novice individuals to have a comprehensive database. With limited tech support in our organization, we needed a product that would allow us to develop and modify our data collection easily, Kintone does that for us. I really can't think of a place that Kintone wouldn't be well suited. They have great customer support and their non-profit price point is excellent.
March 14, 2022

Great low code tool with highly reasonable cost.

Verified User
Consultant in Professional Services
Information Technology & Services Company, 11-50 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
If you would like to replace an internal process using an Excel master file or internal request, Kintone should be fit. It's easy to create forms and you can start using the simple system very quickly. In addition, the cost is very attractive compared to other tools. But if the business logic or workflow and conditions of the process get too complicated, you need much coding. Just using javascript simply is totally OK but I feel complicated business logic does not fit with Kintone.
March 07, 2022

We need software which does everything else but email and calendar, that is why we have Kintone.

SW
Seth Woodard
Legislative Assistant
NCGA Senate Office for Don Davis (Government Administration, 1-10 employees)
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is an excellent document library. The communication features, being able to use the @ and bring the target to a specific item is most helpful when working on a collaborative project that might use proprietary or unique file types that must be downloaded and cannot be edited in a browser. The CRM functionality at least how it was set up for our organization needs more work.
March 07, 2022

Excellent tool but be prepared to pay for changes via their consulting team.

Verified User
C-Level Executive in Information Technology
Financial Services Company, 1001-5000 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
For complex workflows, where the requirement is clear and doesn't change too often, I think this is a good tool. It allows us to go beyond the capabilities offered by our regular workflow tools (Knack and ServiceNow) more simply and cheaply. That is why we selected the tool. We are now reliant on the support team to make any changes though.
March 07, 2022

The Best Decision we Ever Made

BC
Ben Clarkson
General Manager
Offbeat Press (Printing, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Kintone is well suited for clients who are self-starters with a specific vision of their needs. It also doesn’t hurt to have a very specific problem that you need to solve. For example, we ended up finding and using Kintone after testing out dozen industry-specific software options only to realize that none of them exactly fit our workflow. There is a lot one can do without any knowledge of JavaScript, however, I would strongly suggest having someone on your team who can learn JS, as it adds so much more depth to what is possible with the product.
March 06, 2022

Kintone easily automated our complex data management tasks

Verified User
Executive in Corporate
Education Management Company, 1-10 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Kintone does an excellent job of building custom apps. We have a very complex and specific use-case for which we could not find any off-the-shelf applications that were capable of handling our data needs. Kintone was easily customizable to accommodate what was necessary to run our business.
March 06, 2022

No more Access yeay!!!!

Caneel Johnson | TrustRadius Reviewer
Caneel Johnson
Database Developer
Rural Resources Community Action (Non-profit Organization Management, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Many of our programs use excel spreadsheets to record, report, track, and assign tasks to workers. These spreadsheets need to be saved to a server so they can be accessed by all team members, in real-time. Then our off-site people have to log onto a VPN and to the server to access the information. If the service is spotty then they are kicked off repeatedly and large data sets are almost impossible to work with. Replacing those spreadsheets with an app on Kintone allowed instant access to the information, and because Kintone is web-based our employees did not need to connect to the server or the VPN. The only place I see that Kintone was less appropriate was when a database was required by the state and could not be replaced with Kintone.
March 06, 2022

Kintone: A Database Service That's Highly Configurable, But You Need To Put in the Work

Verified User
Administrator in Information Technology
Information Technology & Services Company, 1-10 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Good for organizations that need a flexible database system that they don’t have to build from scratch. Good for organizations that need a database they don't have to host or find a hosting provider for. Possibly not ideal for organizations that need a more 'turn-key solution, but the drag and drop interface that you use to build the forms and databases makes it easy to add and remove database columns.
March 06, 2022

simple ability to customize

Verified User
Administrator in Corporate
Computer Software Company, 1-10 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Kintone works well for a small business without an IT person. I don't see it being as successful for a smaller business with some of the inabilities to create additional lists. I think if I needed to know more information on a certain client it would be better if the systems meshed a bit more but it works okay for me since I know where to look for what I need.
March 06, 2022

Kintone is a Game Changer!

Verified User
Vice-President in Corporate
Real Estate Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Kintone is a solid choice to handle vast amounts of records across many different areas. It's easy for our users to learn and navigate. The collaboration tools (messaging, reminders, etc.) are very popular on our team now. Any organization that is looking to move away from disjointed spreadsheets and lost emails should consider Kintone as their solution.
March 06, 2022

Kintone Review

Verified User
Analyst in Corporate
Restaurants Company, 1001-5000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Kintone is good for forms, approvals, and for organizing a database for your organization. It is great for general large-scale companies with retail/restaurants. It is less suited for a place to post announcements, town halls, or necessarily try to communicate with employees. It is really a workplace platform at heart, and less so a communication channel.
March 06, 2022

The most user-friendly CRM tool

Verified User
Employee in Corporate
Computer Hardware Company, 10,001+ employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
If you are looking for a simple typical CRM tool, I highly recommend it. It has the most user-friendly interface among all the CRM tools I have explored. It might take some effort to revise the existing table structure to fit complicated use cases.
March 06, 2022

Can't respond to your clients, vendors? Go to KINTONE!

Shin Kishioka | TrustRadius Reviewer
Shin Kishioka
PRESIDENT
I.T.A., Inc. (Wholesale, 1-10 employees)
Score 10 out of 10
Vetted Review
ResellerIncentivized
Likelihood to Recommend
During this pandemic with the high turnover rate at many companies, as a supplier, vendors, or clients, we would like them to use Kintone so that in case anyone leaves the companies, they will be able to find our past transactions, inquiries, and businesses to seamlessly take over and receive the support from them and vice-a-versa. I Hope Kintone has much more collaboration options with the outside companies of ours that we work with day-to-day. We are all heading into automation and seamless collaborations with our vendors, suppliers, and partners. We would need a much higher level of such options ready.
March 06, 2022

We are honored to have Kintone as our partner in business.

Verified User
Administrative Assistant in Sales
Hospitality Company, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
We value Kintone very much because they help us manage our valuable customer information. Without Kintone we would have a mess with excel and dealing with accidental deletions or outdated versions. I don't see where it would be less appropriate because they always find ways to integrate their system to change with our needs.
March 06, 2022

Kintone is great

AC
AMANDA CLARIDA
Manager, Learning Design and Development
Volvo (Transportation/Trucking/Railroad, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I think that my answer to this is a little confusing because it's the same scenario for both well-sited and less appropriate depending on your environment. I think that the flexibility and scalability (as well as the cost) of Kintone, lends themselves to really help to build out processes or workflows that aren't as clearly defined as we may like. Because changes to the apps can be done so easily and quickly, for the most part, your tool can evolve with you and your business as things are clarified. Now, if you expect using Kintone to help you to create and clarify processes or workflows that's isn't the space where it exists. A lot of systems will take you through a series of questions and then offer you a proposed solution. While there are some templates available with Kintone, if you want to build your own tool, you really need to think about what it needs to do and how it needs to function first. The tool is so flexible that you can keep circling and making changes for a long time before you have a really useful tool if you don't start with some sort of structure.
March 06, 2022

Great for our Data Management needs—and we love their customer service team!

Carmen Miller | TrustRadius Reviewer
Carmen Miller
Project Manager
Printopya | NEWTYPE Publishing (Printing, 1-10 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I love how we can customize our process to be only as complex as it needs to be. We explored using SharePoint before Kintone (even hired a programmer to build it out) and it was way too hefty of a system for our needs. In Kintone, we are able to customize and build pathways where our team is already walking, rather than force them to walk on a rigid path that doesn't serve them. Speaking of our needs and use, I think Kintone is great for high data management needs like ours and is less strong in task management and timelines. They do have a Process Management feature that helps with accountability and moves a project through its stages, but I'm unfamiliar with a way to manage more granular tasks in a clean way. I do love the Action Buttons feature which allows us to create a record in another app with the click of a button and auto-fill relevant information from the app we are in. Finally, I've never had as positive a customer service and training experience as when working with the Kintone Team—they have been proactive, helpful, personally engaging, and motivated to help us succeed.
Return to navigation