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Users have found Kintone to be an indispensable tool for a wide range of use cases. Its customizable fields allow for visually appealing …
Starting at $24 per month per user
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What is Kintone?
Kintone is a customizable digital workplace platform that lets the user manage data, tasks, and communication in one central place. Over 23,000 customers use Kintone’s no-code platform with more than 1.5 million database and workflow applications custom built for their…
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Popular Features
- Platform User Management (40)9.393%
- Platform Scalability (40)9.393%
- Reusability (38)9.393%
- Platform Security (34)9.292%
Pricing
Professional Subscription
$24
Cloud
per month per user
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.kintone.com/en…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $24 per month per user
Product Demos
Cloud Expo 2015 | Demo Theater - Kintone
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Kintone Demo 2
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Newest Kintone Demo
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Kintone Demo
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Kintone Demo
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Kintone Demo
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Kintone?
Kintone is a customizable digital workplace platform that lets the user manage data, tasks, and communication in one central place. Over 23,000 customers use Kintone’s no-code platform with more than 1.5 million database and workflow applications custom built for their businesses. Kintone is provided by Cybozu Inc., a Tokyo-based public company founded in 1997.
| Boasting users among the largest F500 companies, Kintone's no-code platform with granular governance aims to empower citizen developers in SMBs and team leaders in larger orgs to centralize and streamline workflows. |
Kintone Features
Low-Code Development Features
- Supported: Platform Security
- Supported: Platform User Management
- Supported: Reusability
- Supported: Platform Scalability
Kintone Screenshots
Kintone Videos
1. Welcome to Kintone
2. Getting Started with Kintone
3. Building an App with Kintone
4. Setting Up Workflows and Process Management
5. Do More With Collaboration and Integrations
Collaborating More Effectively with My Team Using Kintone
Turning Spreadsheets into Fully Interactive Database Apps with Kintone
Task Notifications and Management to Track Projects with Kintone
Kintone for Sales and Marketing Teams
Kintone for Operations Managers
https://www.youtube.com/watch?v=VfBJiFdqGk8&list=PLJOThIyQA7oMWRqizlhGTUV2Co6NYqOxq&index=11
Integrating with Outside Solutions Using Kintone's Open APIs
Kintone Integrations
- Box
- Zendesk Suite
- Zapier
- Mailchimp Transactional Email (Mandrill)
- Microsoft Power Automate
- Slack
- Dropbox Business
- Eventbrite
- Evernote
- Formstack Documents
- Google Calendar
- Google Drive
- Google Workspace
- Make
- Jira Service Management
- Microsoft 365
- Microsoft SharePoint
- Okta Workflows (Azuqua)
- OneDrive
- OneLogin by One Identity
- Tableau CRM
- Trello
- Typeform
- WordPress
- GitHub
- Twilio
- Appsme
- Field Control
- Gmail
- QuickBooks
- Microsoft Outlook
Kintone Competitors
Kintone Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | North America, South America, Oceania, Japan, China, Southeast Asia |
| Supported Languages | English, Japanese, Chinese |
Kintone Downloadables
Frequently Asked Questions
Kintone starts at $24.
Reviewers rate Platform User Management and Reusability and Platform Scalability highest, with a score of 9.3.
The most common users of Kintone are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(54)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users have found Kintone to be an indispensable tool for a wide range of use cases. Its customizable fields allow for visually appealing presentations, making it easy for users to sort and organize information. Many organizations rely on Kintone as their primary online software for managing various aspects of their office, including document library, constituent casework, project management, and communication. With its document library feature, Kintone serves as a central repository for storing and organizing documents. The constituent casework feature helps track staff actions taken in assisting constituents with their issues. Kintone's project management tracker is used to monitor the progress and changes made to bills, providing visibility into the bill's process. The messaging feature in Kintone is utilized for non-time-sensitive communications. Users appreciate how Kintone has helped transition from paper-based processes to a digital environment, enabling the tracking of project completion time, involved parties, and steps taken. It has been regarded as a powerful tool that effectively tracks daily workflow and major projects, preventing tasks from falling through the cracks while providing management with clear visibility into project status.
In addition to these functionalities, users have successfully utilized Kintone to manage sales processes, ensuring that no opportunities are missed and all relevant information is saved in one place. The software's affordability and ease of use have been praised by users who may not have prior spreadsheet or database experience. Moreover, Kintone has been instrumental in minimizing time spent searching for past shipping and sales-related documents, particularly for organizations with niche products and frequent inquiries. It has also helped organizations go paperless by efficiently managing expense reports, vacation requests, and contract approvals.
Independent contractors and small non-profit organizations have found Kintone to be a lifesaver as it provides a centralized platform for managing large amounts of data and associated projects. Organizations across various fields such as grant writing, community partner collaboration, book printing, and publishing have utilized Kintone to create profile databases, track inventory, generate invoices, and manage multiple levels of data. Users have expressed appreciation for the intuitive and configurable forms and grids in Kintone, allowing for quick and efficient creation of cloud-based forms with API and workflow capabilities.
Kintone has found application in education management systems as well, allowing partners to log students, assessments, and attendance. It has been valuable in onboarding volunteers, streamlining communications, managing clients and applications, and completing program evaluation and reporting. Users have utilized Kintone as a one-stop-shop for tracking involvement,
Intuitive Interface: Many users have praised Kintone for its intuitive interface, which has been described as user-friendly and easy to navigate. This positive feedback from multiple reviewers indicates that the software's interface contributes to a smooth user experience and enhances productivity.
Flexible App Creation: The ability to create various apps within Kintone has garnered appreciation from users. This feature allows users to segment their work and keep it organized, leading to improved efficiency and streamlined processes. Multiple reviewers have highlighted this flexibility, indicating its significance in meeting diverse business needs.
Automation Capabilities: Users highly value Kintone's automation capabilities, as it helps reduce redundancy and streamline workflows. By automating repetitive tasks or workflows, users can save time and effort while focusing on more critical tasks. The mention of this feature by several reviewers suggests that it plays a key role in enhancing productivity within the software.
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Limited customization options: Some users have expressed frustration with the limited customization options in Kintone, particularly when it comes to font color and highlighting certain items in projects. They feel that having more flexibility in customizing the appearance of their apps would greatly enhance their user experience.
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Complex settings menus: Users find the settings menus in Kintone to be complicated and separated from the system admin pages. This has led to confusion and difficulties in navigating and configuring the software's settings effectively. Simplifying and integrating these menus could improve usability for users.
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Lack of integration with other apps: There are complaints about the integration capabilities of Kintone, as some users feel that it is not as seamless as they would like it to be. They have encountered challenges when trying to connect Kintone with other apps due to its lesser-known status, which has hindered their workflow efficiency. Improving integration options and compatibility with popular applications could alleviate this issue for users.
Users commonly recommend the following:
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Take advantage of the free trial and support: Users suggest utilizing the free trial of Kintone to get a feel for the platform before making a final decision. Additionally, they recommend reaching out to the support team for assistance in getting started.
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Understand your organization's needs: It is recommended to have a clear understanding of your organization's specific requirements before choosing Kintone as a solution. This will ensure that the platform aligns with your task management needs.
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Explore pre-made apps and customization options: Users find Kintone to be a flexible program that allows for customization. They recommend exploring pre-made apps and customizing the portal to create a convenient user experience. Additionally, they suggest using the online videos and taking advantage of the short learning curve to learn more about the product.
Attribute Ratings
Reviews
(1-5 of 5)Companies can't remove reviews or game the system. Here's why
We use it as a complex workflow tool that supports our privacy and security by the design process. Project managers log new projects and the security teams review the implementation of assigned controls using the tool. We have some specialist workflow built-in to move the approval through various teams before being finally 'approved'. Kintone offers an API link up too, so we can pass the information into our reporting solution to show progress to the business. The Kintone support team has been very supportive in getting the solution set up. They are responsive and professional without needing heavily detailed requirements before agreeing to make any changes. The only thing I would say is that it's tricky to make complex changes in-house; it sometimes requires detailed JavaScripting to make those changes. It would be better if it were more extensively, using the low-code model.
- Flexibility
- Cost-effectiveness
- User interface
- Low-code: the tool does require complex JavaScript to achieve some things.
- Consulting support: there is an overreliance on consulting to achieve some outcomes (even for technical resources that are using it).
- The interfaces often look slightly dated.
N/A
N/A
67.5%
6.8
- Kintone has enabled us to deliver a strategic program where other tools couldn't help us.
- The users like it and the cost modeling (per user) is quite cost-effective as we build the program
- Without this tool, a very complex workflow would be extremely difficult to support for my team.
It's more flexible and better looking than its competitors. But the main reason is that after extensive searches for a product that would support our requirements, Kintone was the only one that claimed to be able to do so. After building the project, it works as expected. We are happy with our selection of this product. Knack couldn't meet the requirement and ServiceNow would have been extremely expensive to do so.
200
All
2
All
- Flexible workflow development
- We use it as expected
- We use another tool for simple workflows because it is easier to maintain
No
- Price
- Product Features
- Product Usability
We wouldn't, the product performs as expected.
- Implemented in-house
- TIBCO professional services
Kintone
No
- None
No.
No
The support is always of a high standard
- The user interfaces for end users are
- The management interfaces are awful
March 07, 2022
The Best Decision we Ever Made
We use Kintone on a daily basis for sales leads, quoting, purchasing, and client management. It is thoroughly ingrained in our day-to-day operations. It helped take us from a position where we needed to keep track of paper copies moving around our shop to a point where every piece of information is digital. We track the time it takes to complete projects, who was involved, what steps were taken, etc. Kintone may be the most powerful tool we use.
- Automation
- Reduction of Redundancy
- User History
- Developer Documentation
- Styling without CSS
- Better form output without the need for 3rd party plugins
N/A
N/A
100%
10.0
- It used to take us 15-20 minutes to create a quote for a client. It now takes less than 3.
- It allows a few of our employees to work remotely, which was essentially impossible prior.
- We can see raw data for success/failure rates, which we actively use in our employee review process.
Kintone is the best value for the dollar amount. It is also based on JavaScript (as far as the more in-depth customizations go) so you don’t have to learn a new language. Quickbase was extremely expensive for what it offered and FileMaker Pro required learning their custom language. Kintone is very fairly priced and extremely robust.
March 06, 2022
Can't respond to your clients, vendors? Go to KINTONE!
At our company, we have two major goals we wanted to solve using Kintone. The first one is that we have small niche items and products but many types we resell, and I have been constantly bothering our team members about the last quote, last sales of particular products, and wasting their time. We(I) wanted to minimize our team members' time looking for past shipping documents, or sales-related documents. Some of the items or products we only have once-a-year inquiries and we certainly don't remember in our head the pricing, lead time, etc. Second, on another aspect is the expense reports, vacation requests, contracts/agreements we wanted to go 100% paperless and track the approvals.
- Agility and flexibility in creating variety of apps for your office work.
- Leave notes for particular people for each threads.
- Logs and traceabilities.
- Ease of use.
- Fast implementations.
- Trial collaboration apps with outside organizations and partners.
- Ability to send emails from Kintone
- Clarification on Collaboration capabilities with accounting software
N/A
N/A
45%
4.5
- Better visibility amongst our members
- Saving time but saving more time LATER
- Better recording and logs for our activities
8
They represent wide range of functions and they are Marketing Research, Administration/Accounting, Sales, Technical Support, Import/Export, Business Development, Office Services and others.
1
IT Services and web development, but these are not required skills but better or easier to support Kintone rather than not having at all. However, most of the Kintone applications can be supported via non-IT person without any problem. People with better communication skills is also important to listen to other members of the company to reflect the features to the Kintone apps., etc.
- RFQ/Quote/Lead Management
- Expense Reports/Vacation Requests
- Contract Agreements Management (Digitization)
- Collaborative ideas and Project Management app with outside partners (testing)
- Purchasing approval purpose
- Seamless integration with the suppliers (eliminate emails)
- Seamless integration with the logistics companies (eliminate emails)
- Employees calendar memos (last minute) incidents/notifications (eliminate texts)
Yes
This is not a complete replacements yet, but as our phase 1, we were able to replace our paper and many of our Excel files laying around all over the place. We still have to do better job in the identifying of how we use Kintone, Google Drive, etc., but we have been able to use Kintone now for the minimal requirement for managing our business docs. that are legally required.
- Price
- Product Features
- Product Usability
- Prior Experience with the Product
There's no single important factor these days on anything. With fast changing World we live in, we must have the product that has these minimum requirements, Price, Product Feature, Usability, and Prior Experience. For the price, the product must be flexible to adapt to the changes in the way do businesses and easily can be change with the competitive pricing.
Our evaluation and selection process shall be the same.
- Implemented in-house
Yes
In order for us to implement Kintone, we must first eliminate our time to look for the past business documents in the office. So, we took the below paths. Phase 1: Inquiry app. implementation to reduce the time to look for the past quotes, inquiries, shipping, import/export documents, shipping costs, MSDSs, etc. This is especially used to support our low frequent transaction businesses. Phase 2: Project Management implementations we rarely have a very long term projects we tend to have difficult time managing the project phases. This is used in very important project. Phase 3: Regular day-to-day businesses, expense reports, vacation requests, etc. This is not only to reduce/eliminate papers but to keep the records digitally and avoid searching in the employees email archives. Phase 4: Purchase approval implementations. This is to avoid misunderstandings of who said what etc.
- Too much Kintone notifications and requests coming to certain people.
- How to make it manual and digital processes using Kintone.
No. Did not know of the Premium Support availability.
No
There are multiple times, but just to mention two experiences, one was when we were trying to setup a test app for Kintone to connect to our partner company, they were able to revise my test app in front of my screen in live. Second experience is when we needed to support our client in coming up with them to connect and have few hundred individual accounts (very sensitive private information) to the end users without fail in a timely manner.
- Transforming existing form-based functions to Kintone
- Transforming existing excel-based functions to Kintone
- Clarifying the approval levels and flows
- To come up with a way to indicate/display the concepts for the re-seller's app with mark-up calculations etc.
Yes
Yes, it works well except that lot of times the Kintone apps works or integrated with attached documents, we usually use PCs especially during the pandemic, with much less travel time or on the road to use the mobile interface.
March 05, 2022
Kintone Delivers on Expectations
My department is responsible for developing training for our dealer network (not comprised of company employees). Historically we created training (whether online or in-person), delivered it, and moved on. We did not have a good method for keeping track of projects or when content needed review. We were unable to search a database for keywords to determine if the content on a particular topic already existed. Thus we often found ourselves creating new content (even though older content may have existed) or maintaining content that had outlived its usefulness because we didn't really know what we had. We tried to adopt other tools used by our company, such as DAM (digital asset management) platforms, but those are designed to manage and deploy video and images to websites, not to manage a database of information ABOUT an asset. Kintone allowed me to easily build a simple database that I could use to track product IDs, related course titles, intended audience, language, course fees, contact, info - myriad data points that were never tracked before. An attachment field enables us to include documents related to the record. Bulk updates are easy and apps are easy to modify once created.
- App creation is simple and intuitive, easily modified
- Exporting and bulk updates simplify data management
- Help documentation is thorough and well-written
- Populating apps with data from other apps is easy with related fields
- Searching apps by key word is fast with accurate results
- Reminder notifications are not intuitive to set up
- Notification on the home page can't be deleted in bulk
- Sometimes Japanese appears when setting up app fields
N/A
N/A
65%
6.5
- Data visibility saves time and money - no more recreating content that already existed
- Content is aligned across all platforms because apps are linked
- Project status is highly visible and individual workload is easy to track
- Data visibility in Kintone enables users to go to Kintone for information instead of waiting for a response via IM or email
Kintone allowed me to test its product more fully than other platforms. Scalable pricing was an incentive, as was the ability to create apps to perform diverse functions, like scheduling and project management. Kintone's help documentation enabled me to really play around with the app and determine whether it was going to be good for our needs.
February 27, 2022
Kintone Allows for Flexibility with a Lot of Custom Options.
The main use is to manage sales leads and serve as a customer, product, and document database. It is also a versatile tool for communication. In the past, a lot of information is stored separately and in different places which make it hard for employees (especially new hires) to find everything. This organizes everything in one place and acts as a historical database for everything.
- You can customize different fields to fit your specific needs. Most CRM's have set fields with not many options to change the layout, input fields, etc. However, Kintone gives a lot of flexibility.
- It allows you to create different spaces for separate divisions or even personal spaces for your own apps/things.
- Useful chat/communication features.
- I feel that Kintone is not well enough known yet. This means that other apps/APIs are not necessarily easy to connect with Kintone. Yes, you can use Zapier though for interfacing with other apps.
- It would be great if it could give more customized options to change the look and format of certain things. You can make price quote apps, for example, but have to rely on 3rd party apps or programming skills to customize the look and fields.
- If you make a table as an input field, it cannot connect to other internal Kintone apps for lookups and such.
- I think there is more potential to make more customized data graphs.
N/A
N/A
90%
9.0
- Company records can all be in one place that is easily organized. Reduces the risk of losing data/info. from employees leaving and such. Cloud-based with a phone app so can access anywhere for salespeople traveling.
- Great export feature to easily generate data for sales reports.
- Keep updating the Kintone platform please so that we can customize more features such as the look and layouts.
- Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM)
Microsoft Dynamics frequently updates to change layout, functionality, etc. Things then get hard to relearn where everything is and what functions have been added, lost, or replaced. It also didn't add much flexibility to customize.