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Kintone

Kintone

Overview

What is Kintone?

Kintone is a customizable digital workplace platform that lets the user manage data, tasks, and communication in one central place. Over 23,000 customers use Kintone’s no-code platform with more than 1.5 million database and workflow applications custom built for their…

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Recent Reviews

TrustRadius Insights

Users have found Kintone to be an indispensable tool for a wide range of use cases. Its customizable fields allow for visually appealing …
Continue reading

Great software

9 out of 10
December 21, 2022
Incentivized
Kintone has helped us make a connection with our employees and clients and to come up with app tools. It has helped us share information …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 4 features
  • Platform User Management (40)
    9.3
    93%
  • Platform Scalability (40)
    9.3
    93%
  • Reusability (38)
    9.3
    93%
  • Platform Security (34)
    9.2
    92%
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Pricing

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Professional Subscription

$24

Cloud
per month per user

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.kintone.com/en…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $24 per month per user
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Product Demos

Cloud Expo 2015 | Demo Theater - Kintone

YouTube

Kintone Demo 2

YouTube

Newest Kintone Demo

YouTube

Kintone Demo

YouTube

Kintone Demo

YouTube

Kintone Demo

YouTube
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Features

Low-Code Development

Low-code development tools allow non developers to build simple process applications with little oversight. These tools simplify the application building process, and are frequently used for simple process applications.

9.2
Avg 8.9
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Product Details

What is Kintone?

Kintone is a customizable digital workplace platform that lets the user manage data, tasks, and communication in one central place. Over 23,000 customers use Kintone’s no-code platform with more than 1.5 million database and workflow applications custom built for their businesses. Kintone is provided by Cybozu Inc., a Tokyo-based public company founded in 1997.

Boasting users among the largest F500 companies, Kintone's no-code platform with granular governance aims to empower citizen developers in SMBs and team leaders in larger orgs to centralize and streamline workflows.

Kintone Features

Low-Code Development Features

  • Supported: Platform Security
  • Supported: Platform User Management
  • Supported: Reusability
  • Supported: Platform Scalability

Kintone Screenshots

Screenshot of View apps from portalScreenshot of 4 ways to build an appScreenshot of Mobile accessScreenshot of Drag and drop interfaceScreenshot of Business app views

Kintone Videos

1. Welcome to Kintone
2. Getting Started with Kintone
3. Building an App with Kintone
4. Setting Up Workflows and Process Management
5. Do More With Collaboration and Integrations
Collaborating More Effectively with My Team Using Kintone
Turning Spreadsheets into Fully Interactive Database Apps with Kintone
Task Notifications and Management to Track Projects with Kintone
Kintone for Sales and Marketing Teams
Kintone for Operations Managers
https://www.youtube.com/watch?v=VfBJiFdqGk8&list=PLJOThIyQA7oMWRqizlhGTUV2Co6NYqOxq&index=11
Integrating with Outside Solutions Using Kintone's Open APIs

Kintone Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesNorth America, South America, Oceania, Japan, China, Southeast Asia
Supported LanguagesEnglish, Japanese, Chinese

Frequently Asked Questions

Kintone starts at $24.

Airtable, Quickbase, and monday.com are common alternatives for Kintone.

Reviewers rate Platform User Management and Reusability and Platform Scalability highest, with a score of 9.3.

The most common users of Kintone are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(54)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found Kintone to be an indispensable tool for a wide range of use cases. Its customizable fields allow for visually appealing presentations, making it easy for users to sort and organize information. Many organizations rely on Kintone as their primary online software for managing various aspects of their office, including document library, constituent casework, project management, and communication. With its document library feature, Kintone serves as a central repository for storing and organizing documents. The constituent casework feature helps track staff actions taken in assisting constituents with their issues. Kintone's project management tracker is used to monitor the progress and changes made to bills, providing visibility into the bill's process. The messaging feature in Kintone is utilized for non-time-sensitive communications. Users appreciate how Kintone has helped transition from paper-based processes to a digital environment, enabling the tracking of project completion time, involved parties, and steps taken. It has been regarded as a powerful tool that effectively tracks daily workflow and major projects, preventing tasks from falling through the cracks while providing management with clear visibility into project status.

In addition to these functionalities, users have successfully utilized Kintone to manage sales processes, ensuring that no opportunities are missed and all relevant information is saved in one place. The software's affordability and ease of use have been praised by users who may not have prior spreadsheet or database experience. Moreover, Kintone has been instrumental in minimizing time spent searching for past shipping and sales-related documents, particularly for organizations with niche products and frequent inquiries. It has also helped organizations go paperless by efficiently managing expense reports, vacation requests, and contract approvals.

Independent contractors and small non-profit organizations have found Kintone to be a lifesaver as it provides a centralized platform for managing large amounts of data and associated projects. Organizations across various fields such as grant writing, community partner collaboration, book printing, and publishing have utilized Kintone to create profile databases, track inventory, generate invoices, and manage multiple levels of data. Users have expressed appreciation for the intuitive and configurable forms and grids in Kintone, allowing for quick and efficient creation of cloud-based forms with API and workflow capabilities.

Kintone has found application in education management systems as well, allowing partners to log students, assessments, and attendance. It has been valuable in onboarding volunteers, streamlining communications, managing clients and applications, and completing program evaluation and reporting. Users have utilized Kintone as a one-stop-shop for tracking involvement,

Intuitive Interface: Many users have praised Kintone for its intuitive interface, which has been described as user-friendly and easy to navigate. This positive feedback from multiple reviewers indicates that the software's interface contributes to a smooth user experience and enhances productivity.

Flexible App Creation: The ability to create various apps within Kintone has garnered appreciation from users. This feature allows users to segment their work and keep it organized, leading to improved efficiency and streamlined processes. Multiple reviewers have highlighted this flexibility, indicating its significance in meeting diverse business needs.

Automation Capabilities: Users highly value Kintone's automation capabilities, as it helps reduce redundancy and streamline workflows. By automating repetitive tasks or workflows, users can save time and effort while focusing on more critical tasks. The mention of this feature by several reviewers suggests that it plays a key role in enhancing productivity within the software.

  1. Limited customization options: Some users have expressed frustration with the limited customization options in Kintone, particularly when it comes to font color and highlighting certain items in projects. They feel that having more flexibility in customizing the appearance of their apps would greatly enhance their user experience.

  2. Complex settings menus: Users find the settings menus in Kintone to be complicated and separated from the system admin pages. This has led to confusion and difficulties in navigating and configuring the software's settings effectively. Simplifying and integrating these menus could improve usability for users.

  3. Lack of integration with other apps: There are complaints about the integration capabilities of Kintone, as some users feel that it is not as seamless as they would like it to be. They have encountered challenges when trying to connect Kintone with other apps due to its lesser-known status, which has hindered their workflow efficiency. Improving integration options and compatibility with popular applications could alleviate this issue for users.

Users commonly recommend the following:

  1. Take advantage of the free trial and support: Users suggest utilizing the free trial of Kintone to get a feel for the platform before making a final decision. Additionally, they recommend reaching out to the support team for assistance in getting started.

  2. Understand your organization's needs: It is recommended to have a clear understanding of your organization's specific requirements before choosing Kintone as a solution. This will ensure that the platform aligns with your task management needs.

  3. Explore pre-made apps and customization options: Users find Kintone to be a flexible program that allows for customization. They recommend exploring pre-made apps and customizing the portal to create a convenient user experience. Additionally, they suggest using the online videos and taking advantage of the short learning curve to learn more about the product.

Attribute Ratings

Reviews

(1-10 of 10)
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December 21, 2022

Great software

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Kintone has helped us make a connection with our employees and clients and to come up with app tools. It has helped us share information seamlessly within the firm. Now I don't have to search for important emails and information. Kintone helps me see all important information in one place. It is easy to set up and is extremely affordable. It offers a lot of flexibility too.
  • The interface is user-friendly. It makes it easy to edit and and modify things seamlessly.
  • It helps in streamling data and see everything in one place.
  • The team members and staff are very freindly and helpful.
  • There are some features missing like fomatting a phone number.
  • One feature that I would like to see is the ability to sort applications by order of preference.
  • Sometimes it acts a little slow and buggy
Kintone is great if you want a software that will help you in managing your data, and keep track of which tasks are assigned to whom. It also helps to streamline communication and information in one central place. However, it is not for you if you are looking for something complex that has to manage a lot of data.
Score 8 out of 10
Vetted Review
Verified User
We needed a CRM platform to store and analyze your data. We invest in MCA investments with various syndications and were using excel to track it all. We needed something to conglomerate and analyze our data.
  • Easy to Learn
  • Straightforward
  • Plenty of Tools to Achieve Solution
  • KrewDashboard doesn't always export well
  • Built in graphing and table functions are lackluster
  • Plug-ins are almost always needed and a good knowledge of them and their functionality is required for certain implementations/solutions
I think that it's great for anyone trying to develop a CRM platform or a process management platform very quickly or by themselves. It is quite affordable and easy to use, so for some fairly basic applications it is a great tool/place to start. For very advanced applications where there is a lot of data, I think that it would be not as well suited.
Gail Reddoch | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I am a self-employed independent contractor handling provider enrollments and credentialing for approximately 80 physicians and mid-level providers. Since there is a massive amount of data that needs to be kept current and at a moment's reach for each provider, I needed something besides a spreadsheet to manage all of that data and associated projects. Kintone has been a LIFESAVER. I can make my own apps, export to a spreadsheet if needed, and reach anything I need in just a second. I could not be happier with this agreement with Kintone.
  • SUPER customer service
  • Many available tutorials
  • EASY setting up a new app on the first day
  • I would like to be able to use a font color.
  • I would like to be able to highlight certain items in my projects.
I think anyone who has to manage data could use Kintone. I have had several purchases in the past, trying to make my life easier, but Kintone does it best. and easier than any others.
Caneel Johnson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
RRCA is a large organization with around 200 employees and multiple divisions that oversee multiple programs. We are a Community Action Agency and so have to abide by CSBG regulations. Previously to Kintone, every program/division was reporting, and recording information separately. There was no centralized way of accessing and storing the data. Kintone allowed specific information to be shared across all programs and program-specific information to be visible only to its respective program. All of our programs have different criteria and different types of information.
  • Allows for easy communication and sharing
  • Allows for vast differences in programing across multiple apps
  • Replaces excel spreadsheets with live useable data
  • Record numbers could be applied upon creation not upon save. This would negate the need to save and edit when using record numbers as identification or to link records.
  • It would be great to have user selection and department fields be more dynamic. To be able to sort, filter, etc. These fields are limited in how they are used to group and report data. These are key fields that need to be able to use.
  • It would be great to have more dynamic search capabilities all around. Especially when using the filter in lookups. It would be wonderful to have a search bar that you can type in a and all a's will appear. Just like when you type in the filter (All Records) and all fields with the letters you type populates. This would save a lot of time for everyone!!!!!
  • A plugin to format phone numbers, Social security numbers, dates, ect.
  • A plugin that calculates dates from today.
  • The ability to add the "Assigned to me" section of the portal to spaces. (On the left column like on the Portal.
  • Plugin for reporting across applications
Many of our programs use excel spreadsheets to record, report, track, and assign tasks to workers. These spreadsheets need to be saved to a server so they can be accessed by all team members, in real-time. Then our off-site people have to log onto a VPN and to the server to access the information. If the service is spotty then they are kicked off repeatedly and large data sets are almost impossible to work with. Replacing those spreadsheets with an app on Kintone allowed instant access to the information, and because Kintone is web-based our employees did not need to connect to the server or the VPN. The only place I see that Kintone was less appropriate was when a database was required by the state and could not be replaced with Kintone.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We utilize it to document client information to then use for reporting.
  • User friendly.
  • Structural design.
  • Data capture.
  • Reporting capabilities.
  • Integration between apps could be easier.
Any type of data capturing.
Mike Berryman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
One of the roles I play is computer system architect serving multiple sales reps who relay customer needs to me by email. Our company was keeping quotes on individual spreadsheets and monitoring progress thru email. Both are very lame tools for managing a sale from request thru closing, delivery, and follow-up. Opportunities were falling thru the cracks and time was wasted digging thru inboxes. With Kintone the initial email can be saved into a quote and a defacto ticketed system is in place ensuring apps are not forgotten. We call it the single point of truth. Configurations, prices, costs, vendors, tracking numbers, purchase orders, photos, and all communications are saved on one spot. Since it is a database any field can be searched which has its obvious benefits. The real beauty is how easy it is to use. I am a pretty old dog who has never taken even one spreadsheet or database class and after 2 scheduled phone calls, I am building useful tools. Oh, and it's so affordable I just charge it on my card and add it to my expensive report.
  • Easily link information from different databases.
  • Easily add file attachments.
  • Excellent support.
  • Why limit the size of spreadsheet files to upload.
I had used a tool built-in Filemaker that I really loved but I was never going to find the time to learn how to use it. For less than the cost of Filemaker, I have a better, easier-to-use tool with only 2 hours of time invested.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The main use is to manage sales leads and serve as a customer, product, and document database. It is also a versatile tool for communication. In the past, a lot of information is stored separately and in different places which make it hard for employees (especially new hires) to find everything. This organizes everything in one place and acts as a historical database for everything.
  • You can customize different fields to fit your specific needs. Most CRM's have set fields with not many options to change the layout, input fields, etc. However, Kintone gives a lot of flexibility.
  • It allows you to create different spaces for separate divisions or even personal spaces for your own apps/things.
  • Useful chat/communication features.
  • I feel that Kintone is not well enough known yet. This means that other apps/APIs are not necessarily easy to connect with Kintone. Yes, you can use Zapier though for interfacing with other apps.
  • It would be great if it could give more customized options to change the look and format of certain things. You can make price quote apps, for example, but have to rely on 3rd party apps or programming skills to customize the look and fields.
  • If you make a table as an input field, it cannot connect to other internal Kintone apps for lookups and such.
  • I think there is more potential to make more customized data graphs.
Gives a lot of flexibility and creativity to customize your apps, workflows, etc. You can update the apps and data fields as your company needs changes and/or revert updates if mistakes are made. Easy to export and import documents. One of the things I hated in Microsoft 365 Dynamics is that the software frequently updates (sometimes drastically) without notice so it takes time to get used to everything. This is a problem for employees with weak computer skills. However, Kintone gives the freedom and flexibility of both words in that we can keep everything the same or make changes to the apps when needed. I guess it would be less appropriate if the platform manager of Kintone doesn't have the time or skill to customize everything. The cookie-cutter apps already made are a little basic. However, the flip side is that you can really create cool features if you are willing to put in the time.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We adapted Kintone several months ago in order to replace our project/job tracker. Ordering information links to art and audio files and communication amongst the team related to the same.
  • Organizes Information
  • Easy interface
  • Allows for edits on the backend to better suit our needs
  • Some functions, such as alphabetizing require an additional step
  • Entry of numbers can be buggy, for instance, no hyphens in phone numbers or abbreviated dates
  • Reporting can be confusing at first
Having used many CRMs and portals in the past, I can say that Kintone is definitely amongst the easier options. The backend makes it easy to make the portal unique for our needs and to make changes to better direct the information. The fact that you can customize your dashboard is invaluable as it makes it more of a universal CRM that can easily be built out by customers to fit their needs.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
For creating quick and efficient cloud-based forms, I have not used a more intuitive product. Forms and grids are configurable and deliverable in minutes with the capabilities of API and Workflow capabilities as the need arises. Kintone addresses my needs for quick, deliverable forms that prompt the user for the necessary information, validate that information, and provide notifications. This allows me to develop ad hoc workflows and status update forms quickly.
  • Employee Onboarding Check List
  • Employee Address Verification
  • Document Employee Movements and Changes
  • Provide a master list of Warehouses with all pertinent data for each
  • Much easier way to create drop downs based on other kintone forms data
  • More attractive UI
  • Scheduled Imports and exports of data
  • Command Line functionality to export data and Import Data
  • Built-in ability to send data to MSSQL/Built in ability to load drop-down data from MS SQL Db
This product is well suited to ad hoc forms that request and store data where the form does not need to pull data from other sources or validate data based on other data sources.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use kintone throughout all departments. It addresses any business solution where we need to replace a paper/phone/email process or where we need auditing or process management in place.
  • Ease of use and programming
  • Flexibility
  • Support
  • There are certain types of fields that you can't utilize like other fields. It would be nice if they were all the same.
  • Sometimes useful features are something you have to purchase ad-hoc through another company.
I think kintone Application Builder is best suited for small to medium companies who cannot hire programmers or for larger companies where they'd like to let some departments program their own applications.
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