Starting at $0 Up to 10 conversation reviews per week
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What is Klaus?
High-growth companies can use Klaus to improve their customer support quality. Improved CSAT & efficiency metrics after the first month of usage.Impactful coaching sessions and 1-1s based on performance metrics and conversation examples.Actionable metrics to track quality and identify issues…
Recent Reviews
Pricing
Free Trial
$0.00
Cloud
Up to 10 conversation reviews per week
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://calendly.com/klausapp/demo?utm_…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
What is Klaus?
High-growth companies can use Klaus to improve their customer support quality.
- Improved CSAT & efficiency metrics after the first month of usage.
- Impactful coaching sessions and 1-1s based on performance metrics and conversation examples.
- Actionable metrics to track quality and identify issues as they arise.
- 90% time saved compared to doing reviews manually using spreadsheets.
Built by support folks for support folks, Klaus offers a 360° approach to customer service quality improvement:
- Understand which conversations you should review with the help of AI.
- Improve support conversations through systematic feedback.
- Measure support efforts and capture trends.
- Coach agents based on insights from conversation reviews
Klaus Screenshots
Klaus Videos
Klaus - Conversation Insights
Klaus - Complexity Filter
Klaus - Conversations Review and Quality Assurance Tool for Customer Service Teams
Klaus Integrations
Klaus Competitors
- Playvox
- Medallia Agent Connect
- MaestroQA
- Miuros
Klaus Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Supported Languages | English, Portuguese |