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Klaviyo

Klaviyo

Overview

What is Klaviyo?

Klaviyo is a marketing automation platform that helps businesses to centralize and use every piece of their customer data. With Klaviyo, businesses can combine customer data with more than 300 native integrations to automate personalized email and SMS communications that…

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Recent Reviews

Best ESP for the Value

10 out of 10
November 21, 2022
Incentivized
We use it to support our eCommerce marketing efforts. The goal is to nourish the customer relationship, and we use it for all our flows, …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 22 features
  • Mobile optimization (80)
    8.7
    87%
  • Dashboards (81)
    8.5
    85%
  • List management (83)
    8.3
    83%
  • Email deliverability reporting (83)
    8.0
    80%

Reviewer Pros & Cons

View all pros & cons
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Pricing

View all pricing

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.klaviyo.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $20 per month
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.3
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

8.3
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

8.3
Avg 7.6

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.3
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.9
Avg 7.6
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Product Details

What is Klaviyo?

Klaviyo is a marketing automation platform that helps businesses to centralize and use every piece of their customer data. With Klaviyo, businesses can combine customer data with more than 300 native integrations to automate personalized email and SMS communications that make customers feel seen. From mom-and-pop shops to established companies, Klaviyo states businesses like Dermalogica, Living Proof, Solo Stove, Citizen Watches, and more than 110,000 other paying users leverage their platform to acquire, engage, and retain customers—and grow on their own terms. Learn more at klaviyo.com.

Klaviyo Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing automation
  • Supported: Lead scoring and grading
  • Supported: Data quality management
  • Supported: Automated sales alerts and tasks

Campaign Management Features

  • Supported: Calendaring

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability
  • Supported: Integration with Salesforce.com
  • Supported: Third-party software integrations

Additional Features

  • Supported: SMS Marketing
  • Supported: Mobile Push Notifications

Klaviyo Screenshots

Screenshot of Web forms to grow contact listsScreenshot of Personalized recommendations that resonateScreenshot of Smarter targeting. Deeper personalization.Screenshot of Display of how performance stacks up against peers

Klaviyo Videos

Klaviyo Overview
Klaviyo Demo Video

Klaviyo Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesGerman, English, Finnish, French, Italian, Japanese, Dutch, Portuguese, Romanian, Russian, Spanish, Turkish, Vietnamese, Chinese (Simplified)

Frequently Asked Questions

Klaviyo starts at $20.

Mailchimp, Iterable, and Emarsys are common alternatives for Klaviyo.

Reviewers rate Integration with Salesforce.com highest, with a score of 9.4.

The most common users of Klaviyo are from Small Businesses (1-50 employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(218)

Attribute Ratings

Reviews

(1-25 of 84)
Companies can't remove reviews or game the system. Here's why
Solomon Poon | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Email & Online Marketing (8)
86.25%
8.6
WYSIWYG email editor
80%
8.0
Dynamic content
80%
8.0
Ability to test dynamic content
90%
9.0
A/B testing
90%
9.0
Mobile optimization
90%
9.0
Email deliverability reporting
80%
8.0
List management
90%
9.0
Triggered drip sequences
90%
9.0
Lead Management (4)
77.5%
7.8
Lead nurturing automation
80%
8.0
Lead scoring and grading
70%
7.0
Data quality management
80%
8.0
Automated sales alerts and tasks
80%
8.0
Campaign Management (1)
70%
7.0
Calendaring
70%
7.0
Social Media Marketing
N/A
N/A
Reporting & Analytics (3)
86.66666666666666%
8.7
Dashboards
90%
9.0
Standard reports
90%
9.0
Custom reports
80%
8.0
Platform & Infrastructure (5)
90%
9.0
API
90%
9.0
Role-based workflow & approvals
90%
9.0
Customizability
90%
9.0
Integration with Salesforce.com
90%
9.0
Third-party software integrations
90%
9.0
Michelle Fetsch | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Email & Online Marketing (8)
60%
6.0
WYSIWYG email editor
90%
9.0
Dynamic content
90%
9.0
Ability to test dynamic content
80%
8.0
A/B testing
80%
8.0
Mobile optimization
N/A
N/A
Email deliverability reporting
N/A
N/A
List management
80%
8.0
Triggered drip sequences
60%
6.0
Lead Management
N/A
N/A
Campaign Management (1)
70%
7.0
Calendaring
70%
7.0
Social Media Marketing
N/A
N/A
Reporting & Analytics (3)
73.33333333333333%
7.3
Dashboards
80%
8.0
Standard reports
80%
8.0
Custom reports
60%
6.0
Platform & Infrastructure (4)
15%
1.5
API
N/A
N/A
Customizability
N/A
N/A
Integration with Salesforce.com
N/A
N/A
Third-party software integrations
60%
6.0
September 19, 2023

Klaviyo Review

Joe Salas | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Email & Online Marketing (8)
51.25%
5.1
WYSIWYG email editor
80%
8.0
Dynamic content
80%
8.0
Ability to test dynamic content
N/A
N/A
A/B testing
N/A
N/A
Mobile optimization
90%
9.0
Email deliverability reporting
70%
7.0
List management
90%
9.0
Triggered drip sequences
N/A
N/A
Lead Management (4)
40%
4.0
Lead nurturing automation
N/A
N/A
Lead scoring and grading
N/A
N/A
Data quality management
80%
8.0
Automated sales alerts and tasks
80%
8.0
Campaign Management
N/A
N/A
Social Media Marketing
N/A
N/A
Reporting & Analytics (3)
80%
8.0
Dashboards
80%
8.0
Standard reports
80%
8.0
Custom reports
80%
8.0
Platform & Infrastructure (4)
60%
6.0
API
80%
8.0
Role-based workflow & approvals
80%
8.0
Customizability
80%
8.0
Integration with Salesforce.com
N/A
N/A
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Email & Online Marketing (6)
80%
8.0
WYSIWYG email editor
80%
8.0
A/B testing
N/A
N/A
Mobile optimization
100%
10.0
Email deliverability reporting
100%
10.0
List management
100%
10.0
Triggered drip sequences
100%
10.0
Lead Management (4)
75%
7.5
Lead nurturing automation
100%
10.0
Lead scoring and grading
N/A
N/A
Data quality management
100%
10.0
Automated sales alerts and tasks
100%
10.0
Campaign Management (1)
N/A
N/A
Calendaring
N/A
N/A
Social Media Marketing
N/A
N/A
Reporting & Analytics (3)
100%
10.0
Dashboards
100%
10.0
Standard reports
100%
10.0
Custom reports
100%
10.0
Platform & Infrastructure (4)
75%
7.5
API
100%
10.0
Role-based workflow & approvals
N/A
N/A
Customizability
100%
10.0
Third-party software integrations
100%
10.0
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Email & Online Marketing (8)
82.5%
8.3
WYSIWYG email editor
N/A
N/A
Dynamic content
80%
8.0
Ability to test dynamic content
80%
8.0
A/B testing
100%
10.0
Mobile optimization
100%
10.0
Email deliverability reporting
100%
10.0
List management
100%
10.0
Triggered drip sequences
100%
10.0
Lead Management (4)
95%
9.5
Lead nurturing automation
100%
10.0
Lead scoring and grading
100%
10.0
Data quality management
100%
10.0
Automated sales alerts and tasks
80%
8.0
Campaign Management (1)
100%
10.0
Calendaring
100%
10.0
Social Media Marketing
N/A
N/A
Reporting & Analytics (3)
96.66666666666666%
9.7
Dashboards
100%
10.0
Standard reports
100%
10.0
Custom reports
90%
9.0
Platform & Infrastructure (5)
54%
5.4
API
N/A
N/A
Role-based workflow & approvals
90%
9.0
Customizability
90%
9.0
Integration with Salesforce.com
N/A
N/A
Third-party software integrations
90%
9.0
Aman Bhatia | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Email & Online Marketing (7)
75.71428571428571%
7.6
Dynamic content
80%
8.0
Ability to test dynamic content
70%
7.0
A/B testing
70%
7.0
Mobile optimization
70%
7.0
Email deliverability reporting
80%
8.0
List management
80%
8.0
Triggered drip sequences
80%
8.0
Lead Management (4)
90%
9.0
Lead nurturing automation
90%
9.0
Lead scoring and grading
90%
9.0
Data quality management
90%
9.0
Automated sales alerts and tasks
90%
9.0
Campaign Management (1)
90%
9.0
Calendaring
90%
9.0
Social Media Marketing
N/A
N/A
Reporting & Analytics (3)
83.33333333333334%
8.3
Dashboards
80%
8.0
Standard reports
80%
8.0
Custom reports
90%
9.0
Platform & Infrastructure (5)
90%
9.0
API
90%
9.0
Role-based workflow & approvals
90%
9.0
Customizability
80%
8.0
Integration with Salesforce.com
100%
10.0
Third-party software integrations
90%
9.0
July 07, 2023

Expensive but good

Amanda Austin | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Email & Online Marketing (8)
93.75%
9.4
WYSIWYG email editor
90%
9.0
Dynamic content
90%
9.0
Ability to test dynamic content
100%
10.0
A/B testing
90%
9.0
Mobile optimization
100%
10.0
Email deliverability reporting
100%
10.0
List management
90%
9.0
Triggered drip sequences
90%
9.0
Lead Management (4)
45%
4.5
Lead nurturing automation
90%
9.0
Lead scoring and grading
N/A
N/A
Data quality management
90%
9.0
Automated sales alerts and tasks
N/A
N/A
Campaign Management (1)
N/A
N/A
Calendaring
N/A
N/A
Social Media Marketing
N/A
N/A
Reporting & Analytics (3)
96.66666666666666%
9.7
Dashboards
90%
9.0
Standard reports
100%
10.0
Custom reports
100%
10.0
Platform & Infrastructure (5)
56%
5.6
API
100%
10.0
Role-based workflow & approvals
90%
9.0
Customizability
90%
9.0
Integration with Salesforce.com
N/A
N/A
Third-party software integrations
N/A
N/A
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Email & Online Marketing (8)
100%
10.0
WYSIWYG email editor
100%
10.0
Dynamic content
100%
10.0
Ability to test dynamic content
100%
10.0
A/B testing
100%
10.0
Mobile optimization
100%
10.0
Email deliverability reporting
100%
10.0
List management
100%
10.0
Triggered drip sequences
100%
10.0
Lead Management (4)
50%
5.0
Lead nurturing automation
100%
10.0
Lead scoring and grading
N/A
N/A
Data quality management
100%
10.0
Automated sales alerts and tasks
N/A
N/A
Campaign Management (1)
100%
10.0
Calendaring
100%
10.0
Social Media Marketing
N/A
N/A
Reporting & Analytics (3)
70%
7.0
Dashboards
70%
7.0
Standard reports
70%
7.0
Custom reports
70%
7.0
Platform & Infrastructure (5)
40%
4.0
API
N/A
N/A
Role-based workflow & approvals
N/A
N/A
Customizability
100%
10.0
Integration with Salesforce.com
N/A
N/A
Third-party software integrations
100%
10.0
Score 9 out of 10
Vetted Review
Verified User
Email & Online Marketing (8)
80%
8.0
WYSIWYG email editor
90%
9.0
Dynamic content
80%
8.0
Ability to test dynamic content
80%
8.0
A/B testing
80%
8.0
Mobile optimization
90%
9.0
Email deliverability reporting
70%
7.0
List management
70%
7.0
Triggered drip sequences
80%
8.0
Lead Management (4)
60%
6.0
Lead nurturing automation
60%
6.0
Lead scoring and grading
60%
6.0
Data quality management
70%
7.0
Automated sales alerts and tasks
50%
5.0
Campaign Management (1)
70%
7.0
Calendaring
70%
7.0
Social Media Marketing
N/A
N/A
Reporting & Analytics (3)
80%
8.0
Dashboards
80%
8.0
Standard reports
80%
8.0
Custom reports
80%
8.0
Platform & Infrastructure (5)
30%
3.0
API
80%
8.0
Role-based workflow & approvals
N/A
N/A
Customizability
70%
7.0
Integration with Salesforce.com
N/A
N/A
Third-party software integrations
N/A
N/A
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Email & Online Marketing (8)
93.75%
9.4
WYSIWYG email editor
90%
9.0
Dynamic content
100%
10.0
Ability to test dynamic content
100%
10.0
A/B testing
90%
9.0
Mobile optimization
90%
9.0
Email deliverability reporting
90%
9.0
List management
90%
9.0
Triggered drip sequences
100%
10.0
Lead Management (4)
62.5%
6.3
Lead nurturing automation
90%
9.0
Lead scoring and grading
60%
6.0
Data quality management
40%
4.0
Automated sales alerts and tasks
60%
6.0
Campaign Management
N/A
N/A
Social Media Marketing
N/A
N/A
Reporting & Analytics (3)
73.33333333333333%
7.3
Dashboards
70%
7.0
Standard reports
70%
7.0
Custom reports
80%
8.0
Platform & Infrastructure (4)
60%
6.0
API
60%
6.0
Role-based workflow & approvals
90%
9.0
Customizability
90%
9.0
Integration with Salesforce.com
N/A
N/A
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Email & Online Marketing (8)
77.5%
7.8
WYSIWYG email editor
100%
10.0
Dynamic content
100%
10.0
Ability to test dynamic content
100%
10.0
A/B testing
60%
6.0
Mobile optimization
80%
8.0
Email deliverability reporting
30%
3.0
List management
50%
5.0
Triggered drip sequences
100%
10.0
Lead Management (4)
45%
4.5
Lead nurturing automation
100%
10.0
Lead scoring and grading
N/A
N/A
Data quality management
40%
4.0
Automated sales alerts and tasks
40%
4.0
Campaign Management
N/A
N/A
Social Media Marketing
N/A
N/A
Reporting & Analytics (3)
70%
7.0
Dashboards
90%
9.0
Standard reports
60%
6.0
Custom reports
60%
6.0
Platform & Infrastructure (4)
62.5%
6.3
API
100%
10.0
Role-based workflow & approvals
70%
7.0
Customizability
80%
8.0
Integration with Salesforce.com
N/A
N/A
Ricardo Acevedo Teran | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Email & Online Marketing (8)
91.25%
9.1
WYSIWYG email editor
90%
9.0
Dynamic content
100%
10.0
Ability to test dynamic content
90%
9.0
A/B testing
90%
9.0
Mobile optimization
90%
9.0
Email deliverability reporting
90%
9.0
List management
80%
8.0
Triggered drip sequences
100%
10.0
Lead Management (4)
90%
9.0
Lead nurturing automation
90%
9.0
Lead scoring and grading
90%
9.0
Data quality management
80%
8.0
Automated sales alerts and tasks
100%
10.0
Campaign Management
N/A
N/A
Social Media Marketing
N/A
N/A
Reporting & Analytics (3)
96.66666666666666%
9.7
Dashboards
90%
9.0
Standard reports
100%
10.0
Custom reports
100%
10.0
Platform & Infrastructure (4)
N/A
N/A
API
N/A
N/A
Role-based workflow & approvals
N/A
N/A
Customizability
N/A
N/A
Integration with Salesforce.com
N/A
N/A
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Email & Online Marketing (8)
37.5%
3.8
WYSIWYG email editor
30%
3.0
Dynamic content
80%
8.0
Ability to test dynamic content
40%
4.0
A/B testing
N/A
N/A
Mobile optimization
60%
6.0
Email deliverability reporting
70%
7.0
List management
20%
2.0
Triggered drip sequences
N/A
N/A
Lead Management (4)
N/A
N/A
Lead nurturing automation
N/A
N/A
Lead scoring and grading
N/A
N/A
Data quality management
N/A
N/A
Automated sales alerts and tasks
N/A
N/A
Campaign Management
N/A
N/A
Social Media Marketing
N/A
N/A
Reporting & Analytics (3)
40%
4.0
Dashboards
60%
6.0
Standard reports
60%
6.0
Custom reports
N/A
N/A
Platform & Infrastructure (4)
N/A
N/A
API
N/A
N/A
Role-based workflow & approvals
N/A
N/A
Customizability
N/A
N/A
Integration with Salesforce.com
N/A
N/A
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Email & Online Marketing (7)
82.85714285714286%
8.3
Dynamic content
50%
5.0
Ability to test dynamic content
80%
8.0
A/B testing
100%
10.0
Mobile optimization
80%
8.0
Email deliverability reporting
70%
7.0
List management
100%
10.0
Triggered drip sequences
100%
10.0
Lead Management (4)
100%
10.0
Lead nurturing automation
100%
10.0
Lead scoring and grading
100%
10.0
Data quality management
100%
10.0
Automated sales alerts and tasks
100%
10.0
Campaign Management
N/A
N/A
Social Media Marketing
N/A
N/A
Reporting & Analytics (3)
93.33333333333334%
9.3
Dashboards
100%
10.0
Standard reports
100%
10.0
Custom reports
80%
8.0
Platform & Infrastructure (4)
95%
9.5
API
80%
8.0
Role-based workflow & approvals
100%
10.0
Customizability
100%
10.0
Integration with Salesforce.com
100%
10.0
November 21, 2022

Best ESP for the Value

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Email & Online Marketing (8)
50%
5.0
WYSIWYG email editor
40%
4.0
Dynamic content
70%
7.0
Ability to test dynamic content
40%
4.0
A/B testing
80%
8.0
Mobile optimization
70%
7.0
Email deliverability reporting
10%
1.0
List management
80%
8.0
Triggered drip sequences
10%
1.0
Lead Management (1)
30%
3.0
Lead nurturing automation
30%
3.0
Campaign Management
N/A
N/A
Social Media Marketing
N/A
N/A
Reporting & Analytics (2)
60%
6.0
Dashboards
70%
7.0
Standard reports
50%
5.0
Platform & Infrastructure (1)
90%
9.0
API
90%
9.0
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Email & Online Marketing (8)
90%
9.0
WYSIWYG email editor
70%
7.0
Dynamic content
100%
10.0
Ability to test dynamic content
90%
9.0
A/B testing
100%
10.0
Mobile optimization
100%
10.0
Email deliverability reporting
90%
9.0
List management
70%
7.0
Triggered drip sequences
100%
10.0
Lead Management (1)
100%
10.0
Lead nurturing automation
100%
10.0
Campaign Management
N/A
N/A
Social Media Marketing
N/A
N/A
Reporting & Analytics (2)
100%
10.0
Dashboards
100%
10.0
Standard reports
100%
10.0
Platform & Infrastructure (1)
80%
8.0
API
80%
8.0
Brett Riley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Email & Online Marketing (8)
87.5%
8.8
WYSIWYG email editor
90%
9.0
Dynamic content
70%
7.0
Ability to test dynamic content
70%
7.0
A/B testing
80%
8.0
Mobile optimization
90%
9.0
Email deliverability reporting
100%
10.0
List management
100%
10.0
Triggered drip sequences
100%
10.0
Lead Management (3)
56.66666666666667%
5.7
Lead nurturing automation
100%
10.0
Data quality management
N/A
N/A
Automated sales alerts and tasks
70%
7.0
Campaign Management
N/A
N/A
Social Media Marketing
N/A
N/A
Reporting & Analytics (3)
90%
9.0
Dashboards
90%
9.0
Standard reports
100%
10.0
Custom reports
80%
8.0
Platform & Infrastructure (4)
45%
4.5
API
100%
10.0
Role-based workflow & approvals
N/A
N/A
Customizability
80%
8.0
Integration with Salesforce.com
N/A
N/A
Corey Victoria | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Email & Online Marketing (8)
92.5%
9.3
WYSIWYG email editor
90%
9.0
Dynamic content
80%
8.0
Ability to test dynamic content
80%
8.0
A/B testing
100%
10.0
Mobile optimization
100%
10.0
Email deliverability reporting
100%
10.0
List management
100%
10.0
Triggered drip sequences
90%
9.0
Lead Management (4)
92.5%
9.3
Lead nurturing automation
100%
10.0
Lead scoring and grading
90%
9.0
Data quality management
90%
9.0
Automated sales alerts and tasks
90%
9.0
Campaign Management
N/A
N/A
Social Media Marketing
N/A
N/A
Reporting & Analytics (3)
86.66666666666666%
8.7
Dashboards
80%
8.0
Standard reports
90%
9.0
Custom reports
90%
9.0
Platform & Infrastructure (4)
95%
9.5
API
90%
9.0
Role-based workflow & approvals
90%
9.0
Customizability
100%
10.0
Integration with Salesforce.com
100%
10.0
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Email & Online Marketing (8)
100%
10.0
WYSIWYG email editor
100%
10.0
Dynamic content
100%
10.0
Ability to test dynamic content
100%
10.0
A/B testing
100%
10.0
Mobile optimization
100%
10.0
Email deliverability reporting
100%
10.0
List management
100%
10.0
Triggered drip sequences
100%
10.0
Lead Management (4)
25%
2.5
Lead nurturing automation
100%
10.0
Lead scoring and grading
N/A
N/A
Data quality management
N/A
N/A
Automated sales alerts and tasks
N/A
N/A
Campaign Management
N/A
N/A
Social Media Marketing
N/A
N/A
Reporting & Analytics (3)
76.66666666666667%
7.7
Dashboards
100%
10.0
Standard reports
70%
7.0
Custom reports
60%
6.0
Platform & Infrastructure (4)
75%
7.5
API
100%
10.0
Role-based workflow & approvals
100%
10.0
Customizability
100%
10.0
Integration with Salesforce.com
N/A
N/A
September 15, 2022

Easy and Versatile

Tatiana Balletti | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Email & Online Marketing (8)
42.5%
4.3
WYSIWYG email editor
40%
4.0
Dynamic content
40%
4.0
Ability to test dynamic content
30%
3.0
A/B testing
50%
5.0
Mobile optimization
50%
5.0
Email deliverability reporting
40%
4.0
List management
30%
3.0
Triggered drip sequences
60%
6.0
Lead Management (1)
80%
8.0
Lead nurturing automation
80%
8.0
Campaign Management
N/A
N/A
Social Media Marketing
N/A
N/A
Reporting & Analytics (2)
40%
4.0
Dashboards
40%
4.0
Standard reports
40%
4.0
Platform & Infrastructure (1)
40%
4.0
API
40%
4.0
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Email & Online Marketing (8)
88.75%
8.9
WYSIWYG email editor
100%
10.0
Dynamic content
90%
9.0
Ability to test dynamic content
80%
8.0
A/B testing
90%
9.0
Mobile optimization
90%
9.0
Email deliverability reporting
80%
8.0
List management
90%
9.0
Triggered drip sequences
90%
9.0
Lead Management (4)
N/A
N/A
Lead nurturing automation
N/A
N/A
Lead scoring and grading
N/A
N/A
Data quality management
N/A
N/A
Automated sales alerts and tasks
N/A
N/A
Campaign Management
N/A
N/A
Social Media Marketing
N/A
N/A
Reporting & Analytics (3)
60%
6.0
Dashboards
90%
9.0
Standard reports
90%
9.0
Custom reports
N/A
N/A
Platform & Infrastructure (4)
N/A
N/A
API
N/A
N/A
Role-based workflow & approvals
N/A
N/A
Customizability
N/A
N/A
Integration with Salesforce.com
N/A
N/A
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Email & Online Marketing (8)
83.75%
8.4
WYSIWYG email editor
80%
8.0
Dynamic content
50%
5.0
Ability to test dynamic content
50%
5.0
A/B testing
100%
10.0
Mobile optimization
90%
9.0
Email deliverability reporting
100%
10.0
List management
100%
10.0
Triggered drip sequences
100%
10.0
Lead Management (4)
25%
2.5
Lead nurturing automation
100%
10.0
Lead scoring and grading
N/A
N/A
Data quality management
N/A
N/A
Automated sales alerts and tasks
N/A
N/A
Campaign Management
N/A
N/A
Social Media Marketing
N/A
N/A
Reporting & Analytics (3)
100%
10.0
Dashboards
100%
10.0
Standard reports
100%
10.0
Custom reports
100%
10.0
Platform & Infrastructure (4)
25%
2.5
API
100%
10.0
Role-based workflow & approvals
N/A
N/A
Customizability
N/A
N/A
Integration with Salesforce.com
N/A
N/A
Score 10 out of 10
Vetted Review
Verified User
Email & Online Marketing (8)
82.5%
8.3
WYSIWYG email editor
70%
7.0
Dynamic content
90%
9.0
Ability to test dynamic content
90%
9.0
A/B testing
90%
9.0
Mobile optimization
60%
6.0
Email deliverability reporting
80%
8.0
List management
90%
9.0
Triggered drip sequences
90%
9.0
Lead Management (4)
80%
8.0
Lead nurturing automation
80%
8.0
Lead scoring and grading
80%
8.0
Data quality management
90%
9.0
Automated sales alerts and tasks
70%
7.0
Campaign Management
N/A
N/A
Social Media Marketing
N/A
N/A
Reporting & Analytics (3)
90%
9.0
Dashboards
90%
9.0
Standard reports
90%
9.0
Custom reports
90%
9.0
Platform & Infrastructure (4)
67.5%
6.8
API
80%
8.0
Role-based workflow & approvals
90%
9.0
Customizability
100%
10.0
Integration with Salesforce.com
N/A
N/A
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Email & Online Marketing (8)
85%
8.5
WYSIWYG email editor
90%
9.0
Dynamic content
80%
8.0
Ability to test dynamic content
70%
7.0
A/B testing
100%
10.0
Mobile optimization
90%
9.0
Email deliverability reporting
60%
6.0
List management
100%
10.0
Triggered drip sequences
90%
9.0
Lead Management (4)
55%
5.5
Lead nurturing automation
90%
9.0
Lead scoring and grading
30%
3.0
Data quality management
60%
6.0
Automated sales alerts and tasks
40%
4.0
Campaign Management
N/A
N/A
Social Media Marketing
N/A
N/A
Reporting & Analytics (3)
56.66666666666667%
5.7
Dashboards
60%
6.0
Standard reports
70%
7.0
Custom reports
40%
4.0
Platform & Infrastructure (4)
60%
6.0
API
70%
7.0
Role-based workflow & approvals
50%
5.0
Customizability
70%
7.0
Integration with Salesforce.com
50%
5.0
Michael Morgenstein | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Email & Online Marketing (8)
67.5%
6.8
WYSIWYG email editor
90%
9.0
Dynamic content
80%
8.0
Ability to test dynamic content
N/A
N/A
A/B testing
100%
10.0
Mobile optimization
90%
9.0
Email deliverability reporting
90%
9.0
List management
90%
9.0
Triggered drip sequences
N/A
N/A
Lead Management (4)
N/A
N/A
Lead nurturing automation
N/A
N/A
Lead scoring and grading
N/A
N/A
Data quality management
N/A
N/A
Automated sales alerts and tasks
N/A
N/A
Campaign Management
N/A
N/A
Social Media Marketing
N/A
N/A
Reporting & Analytics (3)
80%
8.0
Dashboards
80%
8.0
Standard reports
80%
8.0
Custom reports
80%
8.0
Platform & Infrastructure (4)
45%
4.5
API
100%
10.0
Role-based workflow & approvals
N/A
N/A
Customizability
80%
8.0
Integration with Salesforce.com
N/A
N/A
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