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KnowBe4 PhishER

KnowBe4 PhishER

Overview

What is KnowBe4 PhishER?

PhishER is presented as a lightweight Security Orchestration, Automation and Response (SOAR) platform to orchestrate threat response and manage the high volume of potentially malicious email messages reported by users. And, with automatic prioritization of emails, PhishER helps InfoSec and…

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Recent Reviews

Phishing Hero!

10 out of 10
March 13, 2024
Incentivized
We use KnowBe4 PhishER with our KMSAT. KnowBe4 PhishER is basically helping us to resolve our biggest security problem and that is …
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Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 5 features
  • Live Response for Rapid Remediation (55)
    7.8
    78%
  • Company-wide Incident Reporting (52)
    7.8
    78%
  • Centralized Dashboard (62)
    7.8
    78%
  • Machine Learning to Prevent Incidents (54)
    7.7
    77%

Reviewer Pros & Cons

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Pricing

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3001-5000 Monthly Pricing Per Seat

$0.50

Cloud
per month per seat

2001-3000 Monthly Pricing Per Seat

$0.55

Cloud
per month per seat

1001-2000 Monthly Pricing Per Seat

$0.65

Cloud
per month per seat

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.knowbe4.com/pricing-phisher

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Incident Response Platforms

Incident response (IR) platforms guide countermeasures against a security breach and deploy preplanned, automated threat responses

7.6
Avg 8.5
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Product Details

What is KnowBe4 PhishER?

PhishER is a platform for managing the high volume of potentially malicious email messages reported by users. With automatic prioritization of emails, PhishER aims to help InfoSec and Security Operations team cut through the inbox noise and respond to the most dangerous threats more quickly.

PhishER is a web-based platform with critical worksteam functionality that serves as a phishing emergency room to identify and respond to user-reported messages. With PhishER, users are able to automate the workstream of 90% of reported emails that are not threats, freeing up incident response resources.

PhishER is available as a stand-alone product or as an optional add-on for KnowBe4 customers that want to automatically prioritize and manage potentially malicious messages that were reported through the KnowBe4 Phish Alert Button. PhishER Plus is an upgraded subscription level that includes all of the features from PhishER with additional enhancements and AI-validated crowdsourced data. PhishER Plus was developed to help supercharge an organization’s email security defenses. It does this by automatically blocking phishing attacks that traditional Security Email Gateways (SEGs) miss and removes these missed threats from users’ inboxes.

KnowBe4 PhishER Features

Incident Response Platforms Features

  • Supported: Company-wide Incident Reporting
  • Supported: Integration with Other Security Systems
  • Supported: Centralized Dashboard
  • Supported: Machine Learning to Prevent Incidents
  • Supported: Live Response for Rapid Remediation

Additional Features

  • Supported: Automatic Message Prioritization

KnowBe4 PhishER Screenshots

Screenshot of This is a diagram of the PhishER workflow. Reviewing the PhishER workflow before getting started will provide an understanding of how PhishER, PhishRIP and PhishFlip work.Screenshot of The Reports screen will display five different dashboards of information.Screenshot of When entering the PhishER platform, the first screen that appears is the Dashboard. Here, a quick overview of the PhishER platform will appear.

KnowBe4 PhishER Video

Introduction to PhishER

KnowBe4 PhishER Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal

KnowBe4 PhishER Downloadables

Frequently Asked Questions

PhishER is presented as a lightweight Security Orchestration, Automation and Response (SOAR) platform to orchestrate threat response and manage the high volume of potentially malicious email messages reported by users. And, with automatic prioritization of emails, PhishER helps InfoSec and Security Operations team cut through the inbox noise and respond to the most dangerous threats more quickly.

Cofense Triage, Infosec IQ, and Proofpoint Threat Response Auto-Pull are common alternatives for KnowBe4 PhishER.

Reviewers rate Company-wide Incident Reporting and Centralized Dashboard and Live Response for Rapid Remediation highest, with a score of 7.8.

The most common users of KnowBe4 PhishER are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(160)

Attribute Ratings

Reviews

(1-25 of 37)
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March 13, 2024

Phishing Hero!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
KnowBe4 PhishER has a lot of features that other companied does not have. Its AI capability, integration with VirusTotal, PhishRIP and PhishFlip features make it totally different from other solutions. Its Phish Alert Button directly installed on users Outlook without affecting them and the reporting technique is very simple, just clicking on the Phish Alert Button and the email will be directly reported to the KnowBe4 PhishER dashboard. KnowBe4 PhishER dashboard is a very good example of centralized dashboard where you can find all things related to that reported email.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
PhishER in our organisation works as a second line of defense along side VIPRE and Microsoft Exchange Security. We use all 3 systems together to ensure emails are blocked or identified as spam or threats. VIPRE blocks emails before they reach the user, PhishER allows the user or PhishML/PhishRIP to block emails that reach the user, but are suspicious or detected as threats. Microsoft Exchange then allows us to monitor emails that have previously come in.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Compared to Fortinet FortiGate, KnowBe4 PhishER stands out primarily for its user-focused phishing simulation and training capabilities. While FortiGate excels in network security and firewall protection, PhishER’s strength lies in its specialized focus on email threats and user education. We selected PhishER for its comprehensive approach to phishing awareness, which is key in our strategy to empower employees as the first line of defense against email-based cyber threats.
Jeff Boivin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I was not involved in selecting KnowB4 as our phishing solution I am not aware if we considered any other options. I know Microsoft Defender has it's own simulated phishing system but I have not researched it or used it much nor am I interested in doing that. KnowB4 Customer Success & Support is excellent. My experience with Microsoft Support has been the complete opposite so I am not interested in using them more than I have to.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We selected KnowBe4 PhishER due to its cost efficiency and integration with our existing KnowBe4 platform. These integrations we felt were very advantageous to our on-going security training program. Additionally, we felt that the cost efficiency was very much worth it considering the time saved and the security benefits in our environment.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
You pretty much need the KnowBe4 Security Awareness package for PhishER to be useful. Hands down the Security Awareness package and where it has moved up with Training and testing users is fantastic. PhishER is a great additional tool for the Admin to help to manage the reported emails.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We chose KnowBe4 based on the variety phish testing templates, variety of training, and ease of use for us as administrators. Plus they present things in a way that a non-technical person can understand when they are taking a training module. The integration with PhishER is a massive bonus as well.
August 07, 2023

PhishER is wonderful

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Proofpoint Insider Threat Management
The dashboard is user-friendly. Clears up email space in my inbox when staff can report it with the PAB. The virus total scan is fairly accurate. I have compared this with other products, and PhishER overall is much easier to use. The Sales team worked with us to get a fair price and they weren't pushy at all.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have previously used Infosec IQ and Mimecast for similar purposes. Infosec IQ allowed my users to report messages, but the interface was clumsy and there weren't any features to allow me to quarantine or block message from within that dashboard. Mimecast was similar, but the granularity of the controls was overwhelming for new staff.
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