Skip to main content
TrustRadius
KnowBe4 Security Awareness Training

KnowBe4 Security Awareness Training

Overview

What is KnowBe4 Security Awareness Training?

KnowBe4 is a security awareness training and simulated phishing platform used by more than 65,000 organizations around the globe. Founded by IT and data security specialist, Stu Sjouwerman, KnowBe4 helps organizations address the human element of security by raising awareness…

Read more
Recent Reviews

Knowbe4

10 out of 10
April 15, 2024
Incentivized
We use the awareness training primarily. this is done to make staff aware of potential cyber security risks and what to watch for. We also …
Continue reading

KnowBe4

10 out of 10
January 20, 2024
Incentivized
KnowBe4 Security Awareness Training we use for phishing campaigns and training for our end users. since we are a healthcare company, …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 10 features
  • Phishing Simulations (291)
    9.5
    95%
  • Security Reporting (285)
    8.9
    89%
  • Training Content Library (293)
    8.9
    89%
  • Role-based user permissions (261)
    8.5
    85%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

18 videos

KnowBe4 Review: KnowBe4 Allows Security Training To Be Customized & Shared Online
04:19
KnowBe4 Review: Network Engineer Is Confident In the Preventive Elements of KnowBe4
04:04
KnowBe4 Review: Security Analyst Finds End-User Success With Security User Awareness Training
02:58
Return to navigation

Pricing

View all pricing

Silver

$0.90

Cloud
per month per seat

Gold

$1.05

Cloud
per month per seat

Platinum

$1.20

Cloud
per month per seat

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.knowbe4.com/pricing-kevin…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
Return to navigation

Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.8
Avg 8.3

Security Awareness Training

Common features of security awareness training products.

8.4
Avg 8.3
Return to navigation

Product Details

What is KnowBe4 Security Awareness Training?

KnowBe4 is a security awareness training and simulated phishing platform used by more than 65,000 organizations around the globe. Founded by IT and data security specialist, Stu Sjouwerman, KnowBe4 helps organizations address the human element of security by raising awareness about ransomware, CEO fraud, and other social engineering tactics through a new-school approach to awareness training on security.

The KnowBe4 platform offers multi-language support for the Admin Console and end-user localization options to deliver a more immersive learning experience to users from start to finish.

KnowBe4 provides:

  • Baseline testing to assess the Phish-Prone™ percentage of users through a free simulated phishing attack

  • 1000+ interactive modules, videos, games, posters and newsletters in a library of security awareness training content

  • Fully automated simulated phishing attacks, thousands of templates with unlimited usage, and community phishing templates

  • Enterprise strength reporting, showings stats and graphs for both training and phishing

KnowBe4 has been named a leader in the Forrester Wave™: Security Awareness and Training Solutions, Q1 2022 and Best Feature Set, Best Relationship and Best Value for Price in the Winter 2023 "Best of" Awards.



KnowBe4 Security Awareness Training Features

Security Awareness Training Features

  • Supported: Training Content Library
  • Supported: Multilingual Training Content
  • Supported: Training Gamification
  • Supported: Industry-Specific Security Training
  • Supported: Individualized Security Training Plans
  • Supported: Phishing Simulations
  • Supported: Security Reporting
  • Supported: Integration with Security Tech Stack

Security Features

  • Supported: Role-based user permissions
  • Supported: Single sign-on capability
  • Supported: Multi-factor authentication

Additional Features

  • Supported: Training library with always-fresh content
  • Supported: AI-driven phishing and training recommendations
  • Supported: User provisioning via Active Directory or SCIM integration
  • Supported: SSO/SAML Integration included across all subscription levels
  • Supported: Brandable content
  • Supported: Upload own content in KnowBe4 LMS
  • Supported: Skills-based and security culture surveys
  • Supported: Full randomization of phishing simulations
  • Supported: Single platform to manage training, phishing, and reporting
  • Supported: A dedicated customer success manager for every customer
  • Supported: Risk scoring by employee, group, and the whole organization
  • Supported: Social engineering indicators showing hidden red flags missed within an email
  • Supported: Integration with PhishER, using PhishFlip can immediately flip a dangerous phishing attack into an instant simulated phishing campaign
  • Supported: Integration with SecurityCoach to deliver real-time coaching in response to risky end user security behavior

KnowBe4 Security Awareness Training Screenshots

Screenshot of The Phishing and Training Dashboard 
Displays how end users are doing at-a-glance and in comparison to peers across industries with Industry Benchmarking.Screenshot of Virtual Risk Officer™.
The Virtual Risk Officer functionality helps identify risk to support data-driven decisions about a security awareness plan.Screenshot of Advanced Reporting
A Collection of 60+ Built-in Advanced Reports that Provide Holistic View of Over Time. Executive and enterprise-level reporting gives visibility into an organization’s security awareness performance with insights into correlated training and phishing simulation data over any specified period of time.Screenshot of Engaging, Browser-based Training
KnowBe4’s learner experience offers optional gamification, in the form of leaderboards and badges, so users will be incentivized and motivated to take their assigned training.Screenshot of Library of security awareness training content. KnowBe4’s partners with The Security Awareness Company, Popcorn Training, exploqii, Canada Privacy Training, Twist & Shout,  El Pescador, CLTRe, Saya University, lawpilots, and MediaPRO.

KnowBe4 Security Awareness Training Video

KnowBe4 Security Awareness Training Integrations

KnowBe4 Security Awareness Training Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesArabic, Chinese (Cantonese) - Traditional, Chinese (Mandarin) - Simplified, Chinese (Mandarin) - Traditional, Czech, Danish, Dutch, English (Australia), English (Great Britain), English (United States), Finnish, French (Europe), French (Canada), German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese (Brazil), Portuguese (Europe), Romanian, Russian, Spanish (Europe), Spanish (Latin America), Swedish, Thai, Turkish, Ukrainian, Vietnamese

KnowBe4 Security Awareness Training Downloadables

Frequently Asked Questions

Cofense PhishMe, Infosec IQ, and Proofpoint Security Awareness Training are common alternatives for KnowBe4 Security Awareness Training.

Reviewers rate Phishing Simulations highest, with a score of 9.5.

The most common users of KnowBe4 Security Awareness Training are from Mid-sized Companies (51-1,000 employees).

KnowBe4 Security Awareness Training Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)5%
Mid-Size Companies (51-500 employees)75%
Enterprises (more than 500 employees)20%
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(1032)

Attribute Ratings

Reviews

(1-25 of 639)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use KnowBe4 Security Awareness Training to provide training to our employees about cyber security. We also receive weekly newsletters that provide helpful information about trends in the world of cyber security so that we can stay up-to-date and alert about what phishing attacks are common in our industry and with businesses similar to ours.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
For phishing awareness and training. We monitor our phishing propensity and compare it to industry trends provided by KnowBe4. We have integrated the ecosystem using the button in Outlook in order to report phishing campaigns. We have considered the training and sampled it in the past although not rolled this out to staff.
April 15, 2024

Knowbe4

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use the awareness training primarily. this is done to make staff aware of potential cyber security risks and what to watch for. We also provide a monthly Phishing campaign which trains staff. Yearly we do send out an assessment and survey to identify weakness in our staff. Once the weakness are identified we send out targeted training to address these weaknesses.
February 12, 2024

Easy to Use and Implement

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We utilize the software to conduct annual security training, PCI training and other compliance modules to pass audits and security measures for our company. Every employee is required to use the system and go through about 5-8 different modules. We have been using it for a few years and have had a great experience so far.
Mark Bradford | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Legal, regulatory, and contractual obligations call for training personnel on various topics based on roles and responsibilities. Although I work for a small company, these requirements apply to us as well. KnowBe4 provides an LMS platform that includes content on a wide range of topics, allows managing training campaigns based on user groups we define, and allows us to add or customize content the way that works best for us. They also provide timely content in the form of emails and signage to address threats as they are hitting the headlines. Additionally, we use their simulated phishing tools to ensure our users are prepared to identify and report potentially malicious emails.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Bi-annual cyber security training. It is required company-wide to ensure all employees understand cyber security risks and help to protect the company from threats. It is a very thorough training and has been helpful to protect the company from threats.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
As a security engineer, i perform security awareness training annually for my organisation to fulfil compliance requirement. This tool is so user friendly for admin as well as users. Pre-loaded modules are easy to select and initiating training is also very easy. Most important we can customize trainings as per our needs and can initiate trainings to only those users/groups that whom we want as per company's requirement. Also, after trainings completion tracking and sharing reports is also very user friendly with the management. If someone fails the training then we can also enrol them for re-training so that compliance requirement is fulfilled. Great tool for everyone.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our company was needing a solution to make sure all employees with email access were compliant on security and IT training. KnowBe4 Security Awareness Training provided us with a solution to be able to administer training to all employees and track completion. It also gave us the ability to monitor progress year after year.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am an enduser of the software and we have required cybersecurity training to take on an annual basis. The software allows us to send Phishing emails to our Help Desk and they are able to determine if it is a real threat and take actions accordingly. The training I have taken is very well put together and entertaining as well as informative.
Andrew Bulman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We used KnowBe4 Security Awareness Training for our staff onboarding training (for foundational cyber security training), as well as synthetic phishing exercises. It allowed us to get a feeling for how well the training for being received and understood. Our IT team also had access to additional training videos for skill enhancement and uplift.
January 20, 2024

KnowBe4

Score 10 out of 10
Vetted Review
Verified User
Incentivized
KnowBe4 Security Awareness Training we use for phishing campaigns and training for our end users. since we are a healthcare company, phishing is a huge problem and a way hackers to access sensitive PHI info. We use Knowbe4 for monthly simulated phishing attacks to see if our users understand and notice phishing type emails that hit their inbox.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use KnowBe4 as our staff training programme. We set up monthly phishing test as our aim is to have 0% click-throughs. Every quarter (3 monthly), we set-up modules for all staff to complete. The modules for each training depends on the topical issue at the time. Game modules are particularly well received. Staff have found the training to be useful not only in doing their day-to-day tasks but also out side of work.
January 20, 2024

Great Training Product!

Samira Singer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it to send fake phishing emails and track how many employees click on the fake email. We also use it to train our employees on what phishing emails are and how to spot them and report them. This helps keep the company and all our data safe in case a real phishing email pops up. The visuals are also very useful to look at individuals, departments, and their risk scores.
January 20, 2024

KnowBe4 works in D83!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use KnowBe4 to train all our staff on cybersecurity. The training provides our staff with practical knowledge and skills to recognize phishing emails and prevent our district from a cyber attack. Our district’s baseline phish-prone percentage was 13.9%, but our current phish-prone percentage has gone down to 5.3%. Staff who have successfully reported the most phishing emails, have the fewest number of clicks on phishing emails, completed all training modules on time, and have the lowest phish-prone percentage received a special gift.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use KnowBe4 for phishing testing and training. It helps to educate the population and stop preventable attacks. There are a good number of modules and various entertaining options, and the anti-phishing tests are relevant to what we experience in "the wild." We deploy simulations and training across our campus and to specific groups to strengthen our security response.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
KnowBe4 is our source for security awareness training contents. Their vast library of multi-language training modules allows us to easily train our employees accross all countries with the same training contents. We specially like the episode-like series training because of its high-end production and also because it makes it easy and fun to learn about cybersecurity.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
All employees take cyber security awareness training during onboarding, and subsequently if they've clicked a link or opened a document in a phishing campaign. Periodically we easily send out short training sessions for a specific topic based on need because of a new attack vector or because a particular type of phishing campaign is more successful than others.
January 10, 2024

KnowBe4

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it for security awareness training covering phishing, social engineering, wifi, mobile devices, PCI, HIPAA, privacy, passwords, and password managers. Make users more aware of the tactics and techniques of cyber criminals.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use the Security Awareness training to help educate our users on detecting malicious emails to PREVENT unauthorized access to our systems. Our goal with the software is to create a "human firewall" and if we can get our end users to be smart enough to determine that an email truly is malicious and NOT click on it (and report it using the PAB and PhishER) then we know we've made an impact on them and they will hopefully not click on an email.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our primary use of KnowBe4 Security Awareness Training is their phishing campaigns and additional training within. We typically do a phishing campaign monthly with varying degrees of difficulty. If a user fails the test, they are enrolled in additional training. Repeat failures get additional training on top of a normal failure. This is truly increased our security awareness to the point where most employees scrutinize all emails before any action on them.
Return to navigation